references
Лариса Х.
31.10.2016
Positives
The sanatorium has an excellent location, the staff’s attitude towards vacationers is friendly and attentive, the quality of food could be better, the organization of excursions is good.Negatives
leisure time of vacationers is poorly organized
Нина Н.
30.10.2016
Positives
The biggest plus is the city of Druskininkai itself!!!Negatives
The biggest minus is 6 days of rain out of eight days in the city! I really want to visit this wonderful town more than once!!!!
Нателла Р.
30.10.2016
Positives
Everything is very wonderful. All comes with experience. By visiting the sanatorium again, I would consciously choose procedures according to my medical indications. Hoping for a therapist who looked at my honey. A week later I had to give up many of the documents and buy at my own expense the ones I needed for my health. But basically the sanatorium puts me on my feet. Thank you very much for that.
Tatyana Z.
29.10.2016
Positives
I have been visiting this resort for 10 years in a row. This alone speaks volumes. Every year something is completed, something is added, that is, the sanatorium lives and develops. Located on the edge of the forest and at the same time a 2-minute walk from the Neman, water park, cable car to the Ice Palace, 10 minutes walk to the very center - the church, shops, lake. 15 minutes to the bus station. The city is quiet and calm, but finding entertainment for every taste is not a problem. The treatment is classic multidisciplinary - physiotherapy (which is already a rarity in sanatoriums), and mud, and water from the own. sources. Pool. Exercise therapy. Excursions are organized. In terms of the range of procedures, in my opinion, this is the most complete sanatorium in Druskininkai.Negatives
Some people may be intimidated by the presence of children with disabilities. They live in a separate building, but you meet them on the territory and in the treatment area. With the departure of the “old school” doctors, the attitude of the medical staff became more superficial. We have to “seek” the appointment of the required number of procedures; they try to prescribe general procedures, and more specialized ones at an additional cost. fee. It is better to go to the doctor with a voucher, which indicates how many procedures are included in the paid voucher.
Liubou .
27.10.2016
Positives
I liked everything very much! Thank you!Negatives
It’s a little confusing that in fact the day of arrival and the day of departure fall out - no food, no treatment. It is clear that it is impossible to treat immediately, but as for food - if on the last day at least rations are provided, then on the first, due to the delay at the border and being late for lunch, I had to wait until dinner. I wanted to have a snack myself, but at first I waited a long time for the nurse to find out that the doctor was no longer there) “come back tomorrow”), and then it turned out that there was a doctor. The doctor, by the way, is wonderful! For a very long time and in great detail I was interested in the health of a man who had eaten almost nothing in the morning (I waited a little until dinner.
Валерий И.
24.10.2016
Negatives
Wi-fi worked very poorly. You could say it didn’t exist at all, despite requests.
Станислав С.
16.10.2016
Positives
I really liked the treatment, the presence of a swimming pool and saunas. The staff is polite and caring. Everyone speaks Russian.
Kushkina M.
08.10.2016
Positives
I stayed for 2 weeks, everything was great!!!. Food, treatment, service, everything was at a high level. The staff was friendly and helpful. Towels were changed daily, air conditioning in the room (10th floor)Negatives
There is no hairdryer in the room. You can borrow it from the administrator.
Rafail R.
05.10.2016
Positives
We booked a Suite. We were very pleased (decent furniture, good bed, everything was very clean). Special thanks to the maid Zhanna (10th floor). We were satisfied with the food, everything was quite tasty. Everyone was attentive during the procedures. I really liked the pool. Overall, the stay was good benefit.Negatives
Very weak internet.
Татьяна Ш.
05.10.2016
Positives
very good locationNegatives
Lack of information about additional services, about the conditions for receiving mineral water, about the rules for receiving procedures. The “economy” room we had booked was not available; we were placed in a “standard” room and charged an additional fee, although it was not our fault that the reserved room was not available. They wanted to charge us for parking, even though the website indicated that parking is included in the room price.
Alexander G.
01.10.2016
Positives
Good rest and treatment. Convenient location of the resort.Negatives
On the day of arrival the room was poorly prepared (dirty). Lack of light dinner and water in the room due to late check-in when paying for the room for the whole day. When taking procedures, you must wear a towel from your room.
Jelena A.
27.09.2016
Positives
I will definitely go to this resort every year! Excellent treatment, proper and balanced nutrition, very friendly staff. I recommend it to everyone.
Дмитрий Л.
27.09.2016
Positives
Everything was excellent, especially the attitude of all the service staff. Thank you very much!!!!!
Вера Т.
22.09.2016
Positives
I had a good rest, I liked everything, a relaxing holiday, a lot of proceduresNegatives
I booked a single room, but they put me in a room with two beds(???)
Александр М.
20.09.2016
Positives
friendly attitude, especially nurses and waitressesNegatives
old bed linen with holes, even in our suite, during the change of beds, there is a bedspread that does not change throughout the entire stay, the maid throws it on the floor
Pavel K.
19.09.2016
Positives
Yes, deistvitel'no vse zame4atel'no! Bili v proshlom godu - priedem v budus4em!Negatives
NET NIKAKIH
Valeriy M.
19.09.2016
Positives
We like everything, we were in the sanatorium from June 13 to 24 and from September 4 to 18, 2016 and we think this will not be the last time.
Владимир .
19.09.2016
Positives
Well-established organization of accommodation, competent treatment assignments that give positive results, very high-quality procedures, polite and professional medical staff, excellent work of SPA administrators responsible for organizing procedures, very friendly dining room staff, conscientious work of maids.Negatives
Old and dilapidated furniture
Галина Д.
15.09.2016
Positives
The impression is great - excellent location, organization, polite and professional staff, high-quality procedures.Negatives
No
Leonid F.
15.09.2016
Positives
I have already noted the advantages!Negatives
There are no cons!
Sofiya A.
11.09.2016
Positives
Overall, I liked the rest and treatment at the Belarus sanatorium. The central location of the hotel in this wonderful city and at the same time the calm atmosphere also played a role. I would especially like to note the very good work of all the service staff - it is their work that in many ways creates the main impression of staying in the sanatorium. You can’t call everyone that right away, but in the dining room it’s Yurgita and Natalya - they are friendly and will always try to help with the choice and replacement of dishes, in the main 10-story building - the maids - cleaned well and quickly, and always friendly and competent receptionists helped with with pleasure in any matter. Since I didn’t need all the procedures from the package, I did only what suited me and took a few additional paid procedures. So the treatment suited me. Mud and mineral baths always took place on time and in a calm atmosphere, I received a high-quality, professional massage from Birute Jaskalevičienė, and the wool wraps in the children's building also pleased me. Unfortunately, I didn’t write down all the names, but in fact, many thanks to everyone for creating a pleasant atmosphere in the medical buildings. Booking on your website is very satisfying: the information is reliable, extensive, you respond immediately to additional questions and try to help. Good job!Negatives
The food didn’t really suit me personally; in my opinion, a buffet is the most convenient way to choose what you need at the moment from food. For me, this point will be decisive in the future in choosing a sanatorium along with a medical facility. I would like to note that, in my opinion, the choice of ready-made dishes in the sanatorium is quite wide; you can ask for something to be replaced or prepared taking into account your needs - no one will go hungry. You can, of course, list the sometimes dilapidated furniture and equipment in some offices as minuses, but this did not really affect me as everything is kept clean and tidy. Considering all of the above, I rate the overall impression of the stay at 7-7.5 points out of 10.
Ольга Ч.
10.09.2016
Positives
1. I would like to note the excellent work of the administrator responsible for the schedule of procedures, who was able to organize the procedures in such a way that I, while relaxing with my young daughter, could not only complete all the procedures for my daughter during the day, but also have time for my own procedures . At the same time, whenever I, for one reason or another, asked to reschedule the procedures to a more convenient time for me, they accommodated me! 2.Very friendly dining room staff!Negatives
Bad coffee for breakfast.
Наталия М.
05.09.2016
Positives
Organization of the processes of conducting medical procedures and the swimming pool at a high quality level. Catering and service also deserve high praise. The staff is very attentive and caring.Negatives
There is no provision for feedback from the doctor for the purpose of adjusting prescriptions. The doctor's tonometer does not have a function for measuring pulse and arrhythmia.
Valery S.
04.09.2016
Positives
Located in the center, quiet place, well-groomed area, the staff is trying. Very good SPA (swimming pool, baths), you can get a lot of treatments. For those who need treatment, this is the right place, thanks to President Lukashenko for preserving this place, the feeling that I was back in the 80s with the best memories. Good breakfasts.Negatives
A complete failure of the service with towels: in the SPA there were only a few towels available for rent, those who have water procedures 2-3 times a day need a dry towel every time, in the room there is also only one large towel per person and If you’ve already used it in the morning, then it’s wet and won’t dry before the procedure or the pool, and it may not even be there for the money. For breakfast, a lot of people gather at one time, crowding because... there are old people, there is no more free space organized around the racks. Very short time for breakfast, lunch and dinner, sometimes you don’t have time with the procedures. The toilet in the room was wobbly (room 414), there was no air conditioning. The linen in the room could be changed at will and the quality of washing could be improved: there are unwashed stains and the smell of sweat, there is a shortage of towels/robes. The pool is only open from 15.00 on weekdays and from 11.00 on weekends, we hoped that SPA could be accessed in the morning (at least from 07.00).
Сергей З.
02.09.2016
Positives
In general everything would be fine. I would especially like to mention the employees of the canteen - everything was very tasty, home-like, the staff was very friendly. But what I described below the minuses, in general, erased the entire positive picture of the holiday. Overall satisfied with treatmentNegatives
We booked a luxury room. We vacationed with small children. So, at the time of arrival, the carpeting was clearly unclean. The mattress smelled like urine, apparently from previous guests. During our 2 weeks of vacation, we cleaned only with a regular vacuum cleaner. As I understand it, the presence of carpet requires cleaning with a washing vacuum cleaner... at least sometimes... the upholstered furniture was also so dirty that it was unpleasant to sit on it, not to mention putting a child to sleep on the sofa.
Dulub E.
30.08.2016
Positives
Accommodation, food, procedures, staff attitude, location of the sanatorium are good.
Ирина К.
30.08.2016
Positives
We vacationed with our daughter (15 years old) from 08/22/16 to 08/29/16. I liked everything very much. A magnificent, cozy town, surrounded by greenery. Very welcoming and friendly staff of the resort. Dietary meals: buffet breakfast, lunch and dinner - choose dishes from the proposed menu. Every day there were fruits for breakfast: bananas, or oranges, or peaches, etc. The food was delicious, only the portions of main courses and side dishes for lunch and dinner were somewhat small (not enough for a teenager). The price of the tour included 35 medical procedures, 1 doctor’s examination and a drinking course. My daughter and I did not have any specific diagnoses; rather, we went for preventive purposes. Every day we had the following procedures: therapeutic baths (various), magnetic therapy, massage or aquamassage, mud treatments (various), exercise therapy or gym, herbal medicine, audiovisual relaxation. All treatment procedures are prescribed by the doctor at the first examination, depending on the diagnosis. Therefore, before going to the sanatorium, I advise you to make a list of your ailments that you want to treat, and even better, get examined by doctors of the appropriate profile, take tests, ECG, etc. The procedures took place until 15.00, and at 16.00 we went to the pool with our daughter. Swimming in the pool for 60 minutes (you can use the jacuzzi and 2 steam rooms at the same time, everything is included in the price of the tour). We only had free time after dinner. Therefore, for those who like to spend their holidays in a horizontal position, sanatoriums are contraindicated (they have to run around a lot for various procedures, at different times and sometimes to different buildings of the sanatorium). There are two supermarkets in the town, Iki and Maxima, where you can buy all the essentials (both within walking distance). Shopping lovers will have nothing to do in the town (the choice is very small and the prices are steep). Entertainment: a water park, singing fountains, cable cars, bicycle rental, etc., and magnificent nature (we were lucky the weather was good).Negatives
More like a wish: to install a cooler with drinking water in the lobby of the sanatorium; the furniture in the “standard” rooms could use some updating.
Светлана Щ.
28.08.2016
Positives
The advantages of staying at the Belorus sanatorium: convenient location of the sanatorium relative to the location of the forest, cultural and historical sites of the city; comfortable rooms, good plumbing, cleanliness and timely cleaning of the apartments; high-quality, tasty and varied food; clean pool; reasonable organization of life for vacationers. Quality treatment. The greatest achievement of the sanatorium is its team of qualified workers, who at all levels of its activities provide vacationers with quality rest and treatment. Thank you all very much!Negatives
We didn't notice any negativity. As a wish: it would be convenient to have safes in the rooms or at the reception; In bathrooms, larger bath curtains are desirable to avoid large splashes of water.
София С.
25.08.2016