references
Andrej K.
11.11.2023
Positives
We were absolutely delighted. Very nice staff. What is very important for us is that we were able to turn off our heads and enjoy relaxation and treatment.
Romualdas B.
09.11.2023
Negatives
Hello, it reminded me of the Soviet times: starting from the parking lot, the reception, the canteen, the swimming pool, the unregulated flow of visitors. Chaos everywhere, no details? Bureaucracy. Your management fiasco. I rate it negatively.
Rūta A.
06.11.2023
Positives
On this visit we were given a better room, it was clean, tidy and towels were changed daily.Negatives
I visited the sanatorium for the second time and this time according to the purchased program significantly worse and less useful procedures were prescribed. I did not perform one procedure in three days. Whenever I came, I had to wait a long time (although they never said how long I would have to wait) or the so-called "queue" was arranged in a strange way so that people who came after me got the procedure earlier. If I had not purchased additional procedures, it would have been a completely useless waste of time.
Raisa M.
02.11.2023
Positives
We have been to the Belarus sanatorium several times. And we were always satisfied. Special thanks to Dr. Valentina Ivanovna Glazova for her sensitive and attentive attitude towards patients.
Galina L.
01.11.2023
Negatives
I didn’t like Valentina’s doctor’s appointment. She had to fight out 5 procedures a day with a scandal. She didn’t even look at the referral from the family doctor with the diagnosis. We went to this sanatorium for treatment and the vouchers cost quite a bit of money. Relaxation with music, inhalation and paraffin baths for the hands when diagnosed with arthrosis of two knees, it’s somehow funny. Maybe we’re just lucky. In all sanatoriums everywhere they ask the family doctor for a health card with a diagnosis and prescribe procedures that are necessary for rehabilitation. Now we will think about whether to buy a ticket for next year or not
Любовь М.
31.10.2023
Positives
Located in a beautiful location, great rooms, beds and maid service.Negatives
A terrible impression from the dining room: a gloomy brown ceiling, heavy tables and chairs made of thick metal pipes, little light, a very poor choice of buffet and poorly prepared food...... The doctor did not prescribe the necessary procedures and so I changed the sanatorium the next day.
Vera J.
28.10.2023
Positives
I am very pleased with my visit to the sanatorium. I just returned home and already want to visit the sanatorium again.Negatives
Television. Few Russian channels.
Vitaly K.
28.10.2023
Positives
Thank you very much for a wonderful holiday. Everything was perfect, starting with the ease of ordering and transfer to the resort. We are grateful to all the staff from the doctor to Laima, who cleaned our room. Everything was sincere and attentive. Thanks again!
Anatolii K.
27.10.2023
Positives
The holiday was wonderful. 👍👍👍Negatives
There were no shortcomings.
Teresa M.
23.10.2023
Positives
Рекомендуем
Velga B.
23.10.2023
Positives
The nurses were at their bestNegatives
Therapeutic procedures such as back massage for 15 minutes, mineral bath, mud applications and other procedures for 15 minutes, which is very little! Dr. Valentina Glazova was not tactful when asking for 70 procedures in 14 nights
Larisa Z.
21.10.2023
Positives
The staff is generally positive, the procedures are good, especially the manual massage is the best! I really liked the well-groomed plants in the passages and the herbal bar hall) special thanks for the beautyNegatives
They offered to stay in the guest room of the medical building. The curtains are dirty. The floor is shabby. They poorly explained the difference between the rooms in the main ten-story building.
Jelena P.
18.10.2023
Positives
The hotel is clean. The staff is friendly. The bed is comfortable.Negatives
On weekends, the bar is noisy. You have to close the window. The room was on the fourth floor, the music from the bar is very loud. Disturbs sleep. I would like the pool to be open at least until nine in the evening.
Liubov D.
18.10.2023
Positives
Everything is great overall. I would like to add the sincere cordiality and unconditional friendliness of EVERY employee. Sometimes a purely business approach creates an atmosphere of hostility. A smile and a radiant look, a gentle, interested attitude should become the main condition for communicating with patients. Empathy works wonders!
Larisa S.
16.10.2023
Positives
I am very grateful to all the staff of the sanatorium for their attention and pleasant service. This was the best staff from our sanatorium experience. Special thanks to the attending physician. Phytobar completely delighted me. Such a quantity and assortment of flowers can only be found in a botanical garden. And the entire sanatorium is decorated with wonderful flowers. Thanks to the Phytobar employee and administration. Wonderful cuisine, delicious dishes.Negatives
No leisure activities, no events.
Liucyna G.
14.10.2023
Positives
Super
Ivars K.
12.10.2023
Positives
The food is excellent, the doctors, the receptionist quickly take action to correct deficiencies, the restaurant staff is very responsive.Negatives
not all the staff are in place, some furniture needs to be replaced, there are no proposals for leisure activities.
Rasa L.
09.10.2023
Positives
I was very pleased and felt well rested and rejuvenated. The enthusiasm and care of the staff is very impressive, at the highest level! There are no language problems, everyone speaks two languages fluently. The procedure is carried out on time, and even those that are first come first served, the line moves quickly. It is very calm both in the hospital and around.Negatives
This is not even a negative, but rather a wish. I wouldn't call the food dietary as it is quite fatty. The buffet certainly offers choice, but there is a big risk of getting too many and incompatible products. In general, I liked the food and the choice, except for the fat content, and the rest is a matter of self-control.
Галина К.
09.10.2023
Negatives
The first procedure in the book must be scheduled upon actual arrival at the sanatorium. If I came when all the procedures were already completed, I can’t start describing the procedures from that day on. I didn’t have time for these procedures, but they were already counted as done.
Irina R.
08.10.2023
Positives
Excellent room, excellent treatment and location of the sanatorium. I am very pleased and want to come again and again.Negatives
A little monotonous menu.
Jevgenija M.
05.10.2023
Positives
I really liked it, very friendly and competent staff. We will definitely go again. Thank you.
Robert S.
02.10.2023
Positives
I rested for 20 days. From the first to the last day I was very pleased with everything. The sanatorium is located on the outskirts of the forest, with a wonderful view from the balcony and clean fresh air. Every day I walked for 2-3 hours before going to bed along the Neman River in the forest and in the city park with musical fountains. Dr. Valentina immediately outlined the necessary procedures for all days, with the possibility of adjustments as the treatment progressed. In total I received 95 treatments. Morning aquatic exercise classes with instructor Yulia are very convenient and useful. The physiotherapy office is wonderful Lina and Ingrida, special thanks to them for their care and smiles. Excellent service in the bath and mud departments (bischofite baths and mud applications). And, of course, a separate pleasure is a swimming pool with mineral water, a jacuzzi overlooking a pine forest and saunas (wet, dry, with Himalayan salt). Everything in the dining room is very tasty, you can always choose food to suit your taste. The cooks and waitresses are friendly and smiling. I was hoping to lose weight, but thank you for at least maintaining the initial weight. Thanks also to the reception staff for all their help, advice and smiles. I will come again with great pleasure and recommend it to others.Negatives
It's a pity that the pool and saunas are only open until 20:00, and not until 22:00. There are a lot of people who want to take a steam bath and swim in the evening.
Marina S.
01.10.2023