Reviews about Belorus Sanatorijos 3* (Druskininkai, Lithuania) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Belorus

ул. Майронио 2, LT-66116 Druskininkai
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Exceptional Reviews: 882
9.6
10
overall rating
9.6
10
treatment rating

references

Tatiana Z.
28.10.2018

Positives

The sanatorium is constantly being improved and updated - thanks to the management for this. They are listening to criticism - long-awaited coffee machines have appeared in the dining room. New procedures are appearing - this year foot massage using the hardware method has been added - it is very popular among older patients who can no longer afford any procedures. The construction of a passage between the children's and medical buildings is underway - finally, all buildings will be connected by passages. All rooms in the 10-story building are being gradually updated - the 6th floor is currently being renovated. The updated rooms have become more comfortable - a common mattress with 2 beds pushed together, new beds, air conditioning. A wide range of procedures and attentive staff are maintained. It's always a pleasure to return to this resort. Thank you.

Negatives

It was possible to install a sign to the entrance to the territory, because... It’s hard for those arriving to navigate - I came with my things to the central entrance, which turned out to be closed due to the construction of the crossing. However, these works have been going on for a long time and it was necessary to announce them both on the website (which does not reflect the news of the sanatorium at all) and on the ground. This immediately creates an unpleasant feeling of inattention. The entrance to the territory and buildings is not guarded in any way. Often (especially in the evening) there are no employees in the lobby at the entrance to the main building.
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Тамара В.
22.10.2018

Positives

The sanatorium is surrounded by greenery. An excellent swimming pool.
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Григорий Р.
05.10.2018

Positives

Wonderful city, wonderful place. There are almost no complaints about the staff.

Negatives

Sanatorium Belarus under the management of the President. But in comparison with the Priozerny sanatorium in the Minsk region, the president has not been paying attention to this sanatorium for a long time... Terrible food, terrible mattresses, and elevators are generally rarities. One of the three is alive. I didn’t think I’d see anything like this again. And most of all I liked the refrigerator in the room.. It should be called a refrigerator. And in response to my complaint at the reception, they told me that all refrigerators are like that... Yes, this is just the Stone Age. And the equipment in the nurses’ office is also impressive. You rely only on your own for medications. Full information about the procedures of the sanatorium is only available in one copy at the reception. All the information is on the Internet.. I have no doubt that I am not the first to write about this.
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Roman .
03.10.2018

Positives

Excellent location.

Negatives

The sanatorium is undergoing renovations. It is impossible to stay in the room until lunch due to the noise. There is not a single chair in the junior suite room. There is not a single chair as stated in the video. The procedures are prescribed by those that are cheaper. Not all procedures work on Saturday, and on Sunday they are not available. Because of this, I had to shorten my stay in the sanatorium by several days. spa in the sauna for 10 days, only three out of eight heaters worked. They repaired it, but only after a scandal. In addition, the temperature in the sauna does not correspond to the declared one (80-85) degrees because the temperature sensor is located on the ceiling above the stove. The real temperature is hardly reaches 70 degrees. If you return from the pool in the evening through the second floor, then near the elevators you move by touch, because the lights are turned off. All this saving is reaching the point of absurdity. As much as I liked my stay at the sanatorium last year, I didn’t like it this year. I don’t think I’ll come here again.
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Anatolii M.
01.10.2018

Negatives

Disgraceful attitude towards the guests of the sanatorium on the part of the administration. The neighboring rooms have been undergoing renovation for two years, powerful hammer drills are in operation and there is constant noise. Of the three weeks of stay in the santorium, repairs were carried out during two weeks. The only valuable thing about this sanatorium is the attitude of the medical and service staff. There is no point in paying for stay and food in a sanatorium when there are a huge number of rental apartments for every taste and budget. Food is at the level of Soviet sanatoriums. We will definitely come to Druskininkai, but only for a course of treatment, which we recommend to everyone.
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Timofei K.
23.09.2018

Positives

velikolepnyi kollektiv,prosto otlichnyi bassein,zamechatelnye procedury-paraffin,zriazy.massaz i drugie...xoroshee pitanie i obsluzhivanie. bolshoe thank you!!!!!

Negatives

ploxie liftyxoroshee
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Лилия .
23.09.2018

Positives

Staying at the sanatorium left a very good impression. The medical staff, canteen workers, and maintenance staff deserve the highest praise. The treatment process is organized clearly. Thanks a lot, everyone.

Negatives

There are no downsides. Everything is fine.
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Юрий Г.
22.09.2018

Positives

A sanatorium in a pine forest on the banks of the Nemunas River!!!!!Excellent buffet breakfast. Lots of dietary meat and fish dishes. The staff does not say “no”. Excellent water center with 2 saunas, a jacuzzi and a swimming pool..

Negatives

The main negative is that weddings are held in a cafe on the territory of the sanatorium with noise and fireworks until 12 o'clock at night??????????
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Vladimiras B.
22.09.2018

Positives

Beautiful view from the windows of the room, the attitude of the medical staff was friendly, I liked the service in the dining room.

Negatives

The Luxury room has a small shower, the location of the bedroom is near the elevator (room 907) - the room does not correspond to the Luxury class
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Liudmila I.
19.09.2018

Positives

Everything is fine, clean and tidy, towels are changed daily, cleaning is also daily

Negatives

occasionally. the food was overcooked.
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Светлана П.
17.09.2018

Positives

Very good medical base. Attentive medical staff. Wonderful pool.
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Мария Л.
17.09.2018

Positives

Meals: preferably buffet breakfast, lunch and dinner. There was almost no fruit. Treatment: manipulations should also take place on Sundays - after all, this is treatment, there should be no days off. The doctor must be available both on Saturday and Sunday to see visitors. - as is done in other sanatoriums (such as in Aigle). The quality assessment must also have the column "SATISFACTORY"
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Иварс К.
15.09.2018

Positives

The staff is mostly responsive, the food is good, the diet is varied.. The city center, everything is nearby.

Negatives

There are few entertainment programs for patients, it is necessary to diversify, otherwise the same ensemble for many years in a row is boring.
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Александр Х.
14.09.2018

Positives

What I liked most were the possibilities for treatment and wellness: a quiet, peaceful location, next to a pine forest, the dormitory building is connected by a gallery to the medical building and a swimming pool, which is important in bad weather. The pool was very pleased with its possibilities: various geysers, bubbling jets, plenty of space for everyone, two steam rooms. Room service is excellent; daily cleaning, frequent change of towels, linen change every 6 days. Good staff service throughout all procedures.

Negatives

I would like to wish the team preparing the food to make it more delicious. After all, dietary food should be tasty. Although there are no complaints about breakfast, there was a choice. But lunch and dinner were not always enjoyable. But overall, we are satisfied with the treatment and rest. And the city of Druskininkai itself is a place with a special aura, with the beauty of nature, with silence, unhurriedness, a place that always invites you to return. We love this city very much with our whole family,
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Зоя .
13.09.2018

Positives

We have been with you for 4 years now, since our wishes coincide in all respects with your suggestions, you have a calm, quiet, cozy kitchen, we like the cooks, our deepest bow

Negatives

left the negativity at home
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Елена К.
10.09.2018

Positives

Upon arrival at the sanatorium in the morning, I immediately saw a doctor and received an appointment for treatment. The website says that check-in is from 14.00, which is very good, but this turned out to be untrue. We were accommodated in a renovated building on the 4th floor overlooking the street. The noise did not bother me, I slept normally. The elevator worked properly. The furniture is new, the bed is comfortable, I had a double economy room, which is quite normal for one person. I also liked the fact that the procedures ended by 15:00, you could walk through the forest, parks, ride along the river, on the funicular, or read a book. Very friendly and welcoming staff. There are a lot of older audiences, memory problems, nurses have 5+ patience! Very well-groomed area and perfect cleanliness everywhere. Someone wrote that it was dirty, the bathtubs were not cleaned, hair floated in the pool - not true! A swimming pool with mineral water, an excellent SPA area in the pool, two baths, many underwater massages, a jacuzzi, no crowding, there was enough space for everyone. Towels are provided /set of 3/, sheets are provided for procedures /paraffin/. In general, I can say that the medical facilities in this sanatorium are very good. Perhaps I will come back here again, but not for a week, but for two. And now I know which procedures I need and which ones I should immediately refuse.

Negatives

The bathroom in this very “economy” is simply something! The toilet is positioned so that you rest your head against the opposite wall, toilet paper is somewhere behind..., a sitz bath in which I almost killed myself. How could this sitz bath be left during the renovation?! It would be better to leave a flat floor with a side so that the water does not overflow and put a plastic stool for those people who have health problems, find it difficult to stand, etc. There is no hairdryer in the bathroom. I also didn’t like the fact that the doctor didn’t even mention the procedures that would really help me. They are trying to impose cheaper procedures, exercises in a group, hydromassage in a capsule..., I persistently asked to change the procedure to a manual massage of the collar area, I got it, but to my great regret, I learned about the vertical bath / spinal stretching / on the penultimate day from my neighbor at the table and There was no point in fighting with the doctor again. The food... perhaps because it is dietary, and therefore not very tasty. The portions are small, the so-called “buffet” for breakfast is not such)) But for those who want to heal, and maybe lose weight, it’s just the thing. There is a lot of tension with fruits: wooden pears, the same apples, once a week I saw bananas cut into pieces. Only two coffee machines, a lot of people, one machine was broken, queues..., people were late/missed/procedures. There were no chairs on the balcony, apparently not provided. And the lighting in the room was such that it was almost impossible to read a book at night. I read it during the day between procedures.
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Stanislav B.
09.09.2018

Positives

Thanks to the location in the center of the resort, walking around both the city and the forested area is very good, even during breaks between procedures.

Negatives

The parking lot is not designed for a large number of personal vehicles of vacationers, so the exit from the parking lot may be blocked by another car.
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Alexander B.
05.09.2018

Positives

We liked the rest, treatment and location of the sanatorium

Negatives

There are few opportunities for excursions. We couldn't find anything for ourselves
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Lilija A.
02.09.2018

Positives

Sanatorii v horoshem place, procedure zamecatelnye, otdych i lecenie poshli na polzu. Thank you.
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Елена С.
02.09.2018

Positives

Restoration of strength, health and new experiences.
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Valeri L.
31.08.2018

Positives

There is a charming aroma of flowers in Druskininskaya. Bring me here with my eyes closed and I will say that this place is Druskininsky. Everyone in the sanatorium speaks Russian perfectly and willingly. Many people communicate with Poles in their native language. All the staff (from the administration to the canteen workers and cleaning ladies) are very friendly, attentive and friendly towards vacationers, and leave only good feelings and gratitude about themselves.

Negatives

There were also negative moments a couple of times. On August 17 or 18 (this is Friday or Saturday), many could not sleep until 2 am because of loud music with pop songs somewhere near the territory of the sanatorium. And on the evening of the 25th, a wedding was held in the cafe of the sanatorium itself, and vacationers in the rooms on the same side as the entrance to the cafe also could not sleep until one in the morning because of the rhythmic music coming from them, and vacationers in the rooms on the parking lot side woke up at one nights and could not fall asleep until 3 am, while the guests were leaving, having previously communicated with each other for a long time and very loudly. This is not acceptable, people came to relax, but were met with disrespect for their vacation. This morning I heard many people express indignation about this. Probably many of them will think about whether it’s worth coming here again, and they will share similar practices at this resort with their relatives and friends in Israel.
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Inga M.
27.08.2018

Positives

Very responsive staff, they were always helpful to us. This is not the first time we have visited and every time we want to come back again. Good cuisine, most importantly the right one. The atmosphere is homely. We recommend this sanatorium to all our friends.
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Изабелла Р.
24.08.2018

Positives

Many thanks to all the staff of the resort! They're great! Everything is very good. I'm especially pleased with the honey. service.

Negatives

I didn't see any negativity. But if you really need it, then it wouldn’t hurt to replace the two elevators with new ones. Many thanks to all the staff of the sanatorium. Excellent workers, responsive and polite people. Health and happiness to you all! Thank you from the bottom of my heart!
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Светлана К.
20.08.2018

Positives

Great location. Great staff. Good treatment.
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Анжела .
17.08.2018

Positives

I like everything! The location is excellent. Everything is nearby. There are places to take a walk. The menu is varied. Everything is delicious. The pool is great. There is a wide choice of procedures. We went last year. I really liked it. We arrived in 2018 with our daughter. And she liked it.

Negatives

No
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Алексей К.
14.08.2018

Positives

Good medical facilities and excellent swimming pool

Negatives

The main drawback is the lack of air conditioning in the room!!!
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Ирина .
05.08.2018

Positives

Location.

Negatives

Categorically NOT European level, in everything! Never set foot in this sanatorium again! The rooms are without air conditioning, in the junior suite there is a broken and dirty sofa that cannot be folded out! The procedures are generally beyond the bounds!((Rough staff. In general, the "Soviet Department" is complete! If the sanatorium were private, the attitude towards vacationers would be completely different!
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Анна П.
30.07.2018

Positives

The location is great
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Sara S.
25.07.2018

Positives

My friend and I rested in a sanatorium from 07/03/18 to 07/17/018. I was very pleased with my stay with you. -PROOF PROCEDURES EXCELLENT SERVICE BY ALL STAFF. very good breakfasts, lunches and dinners are not always tasty prepared.
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Natalia L.
23.07.2018

Positives

All the staff are very attentive and friendly. The doctors are competent. I really liked the gynecologist. Thanks everyone! I'll definitely come again. Greetings from America with wishes for continued prosperity. Natalia Lounina
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