references
Евгения Тарасова
23.07.2017
Positives
A very qualified doctor who has selected the right procedures to improve your health. The doctor, Mrs. Olga, speaks excellent Russian and this is quite a rare occurrence, very attentive nurses in rooms 6 and 7.Negatives
I felt stuffy in the room and really missed the view from the window. It seems to me that the price of a room in the attic on the 3rd floor should not be equal to the price of a room on the 1st or 2nd floor with a view of the park and a balcony. It’s a pity that at the reception it’s difficult to speak Russian.
Эмилия Сафонова
23.07.2017
Positives
A very nice and beautiful city. Quiet. Very green. Great air. Wonderful and attentive doctor. A good set of procedures and excellent work by the medical staff. Very friendly. Excellent room with a balcony and a view of the park and church.Negatives
The only problem with the hotel is the practically non-Russian speaking staff at the reception. And in English too. The medical staff spoke Russian even better.
NONA MUKHRANOVA
06.07.2017
Positives
I liked the rest and treatment. I would like to focus on completing procedures according to the diagnostic conclusion. Many procedures were prescribed, where the number, and therefore the final result of their completion, is not always taken into account. Generally satisfied with the treatment and service.
Margarita Goldman
24.02.2017
Positives
The sanatorium staff is very polite and attentive, they try to help and provide the most comfortable conditions for your stay in the sanatorium.Negatives
For 4 stars I would like more varied food and a buffet. Sometimes it happens that out of 2 dishes offered on the menu, you don’t want any of them, but there is no other choice. Otherwise there are no complaints, the portions are large.
Светлана Погоджина
16.02.2017
Positives
The impressions are mostly positive, not least because the resort is quiet and has managed to recover well. thanks to the hotel staff for their work. The hotel has a good doctor, special thanks to him
Олег Шлай
11.11.2016
Positives
- ideal transfer from Prague airport to the Frantiskovy Lazne hotel and back - timely and high-quality cleaning of the rooms - friendly Russian-speaking hotel staff - Russian-speaking doctor - updated restaurant interior - renovation in the bathroom of the treatment department - varied leisure activities in the afternoon - thoughtful organization of treatment and recreation guests from the hotel administrationNegatives
- lack of any benefits for regular customers - early booking does not take into account the possibility of placing two or more families next to each other on the floor who came for treatment together - a small number of cafeterias in the resort area - lack of lighting on the sidewalk section from the theater to the aquaforum
Марина Соколовская
20.10.2016
Negatives
A small, boring town where old disabled people need treatment, which is what happens there. There are no Russian-speaking vacationers, and we have nothing to do there.
Валентина Русина
03.10.2016
Positives
I generally liked the hotel. good treatment, I liked the mineral baths and massages. they feed well. I'm going back again
Константин Полонский
17.07.2016
Positives
My wife and I came to Frantiskovy Lazne to treat joints because our friends were treated here with mud and got good results. We also liked it, especially how they carried out mineral baths and mud applications. The resort is also interesting because there are many sources of mineral water, we went to drink it three times a day, and the doctor prescribed it from two different sources at different times. I managed to cleanse my body with drinking regimen.Negatives
The massage lasts only 20 minutes
Wladimir Bauer
29.02.2016
Negatives
We were surprised that there were no drinks for lunch and dinner.
Natalia Tativosova
08.02.2016
Positives
I liked everything very much, the staff is friendly, the rooms are cleaned as expected, everyone tries to speak Russian even if they don’t know it very well. In fact, the treatment was organized correctly, I even managed to lose a little food, but my nutrition was normal. The price and quality are very good.Negatives
I counted 15 mineral springs, all very effective, but the doctor, despite my discharge from the hospital and tests, did not describe it or suggest that I undergo water treatment. And the water there is no worse than Karlovy Vary. It's a shame that 7 days were in vain for my gastrointestinal tract. For those who are traveling, I highly recommend that our doctors schedule their water intake using the balneology directory. Although it is strange that the doctor, who speaks excellent Russian, limited herself to only warning that Glauber cleans very carefully, and did not prescribe treatment with water. And they have very nice pavilions and the water in them is free. I hope that they read the reviews and pay attention to this and provide doctors with some kind of training
YURIY MITKIN
28.01.2016
Positives
Very polite staff, everyone tries to understand you and speak your language. There is absolutely no language barrier. Wonderful treatment with mud and baths. The resort town is very quiet, green and clean. We recommend it to everyone who has problems with joints. The food is purely resort, a little monotonous, but the portions are sufficient. It is very convenient to book through the website. We tried it for the first time and were not at all disappointed. It is also very good to order a transfer through this website. We were met and delivered to the hotel without any problems. Thank you.Negatives
I would like to diversify my stay at the resort. JSC "Frantiskovy Lazne" could take over the organization of excursions for Russian speakers and not resell to intermediary companies. The second disadvantage: the hotel saved on cleaning products. Shampoo, soap, change of linen - it was necessary to ask, I think in a 4* hotel this should not be the case.
Darya Maryasova
04.12.2015
Positives
An excellent massage therapist and exercise instructor in the pool, friendly staff, a good cosmetologist, healthy mud treatments, a cozy warm room with high-quality bed linen. The price-quality ratio of this hotel is very decent.Negatives
The first week the food was very tasteless and too salty. And in general, the food in the town is surprisingly tasteless, even in restaurants.
Elena Shlay
23.10.2015
Positives
We met him without any problems, quickly completed all the necessary documents for staying at the sanatorium, and treatment began immediately. The doctor speaks excellent Russian, they did not impose procedures, they listened to our wishes. The food is quite acceptable, varied, with enough fresh vegetables and fruits.Negatives
Due to the lack of electricity, on October 14, mud wrapping and lymphatic drainage procedures were lost, and they were not reimbursed in any way. Last year, flip flops were stolen from Aquaforum, and this year a camera was stolen from under my nose in the bar of the Pavlik Hotel, after a flute and piano concert. I was surprised by the indifference of the bar and reception staff, who pretended that this did not concern them in any way. So, not everything is so rosy, you need to constantly keep yourself in good shape.
Рената Загоровская
07.06.2015
Positives
Convenient location, quiet place, we enjoyed our stay, the hotel was quite comfortable, decent rooms, delicious food.
Elena Alekseeva
13.12.2014
Positives
Excellent procedures - executed well. The food is very decent, a lot of food.Negatives
In terms of comfort, the hotel does not qualify for 4 stars. I didn’t like that the window overlooked the church - it was noisy. They spent 3 days looking for a free room for me, then they moved me, but it turned out to be cramped.
Марина Тишковец
20.06.2014
Positives
I really liked the treatment. With my bad spine, this was the only place I needed to go, and not to Karlovy Vary like last year, where they couldn’t even provide a quality massage. The Savoy Hotel offers great treatment; gymnastics in the pool with an instructor especially helped. After each lesson there was a feeling of lightness and as if all the bones had been replaced with new ones. I am very pleased with the rest, treatment and atmosphere at the resort.
Олеся Осипко
15.06.2014
Positives
Good treatment. They gave 1 main procedure and 2 additional ones. The main procedures are mainly either mud or mineral baths. They are the most important, everything else is just a formality in essence. I still don’t understand the therapeutic effect of a whirlpool bath - this is a jacuzzi in its purest form, which I take every day at home. Here it goes as a procedure. The massages are done well, but again it is better to come for at least 15 days so that everything together has an effect.
Петр Довжинец
08.06.2014
Positives
Located near the springs. All procedures were carried out at the hotel. The food was good, although some variety on the table would have been nice. The staff is friendly.Negatives
The staff needs to learn Russian better
Александр Лапшин
29.05.2014
Positives
I even liked everything too much))) beautiful, well-groomed, parks, clean air, beautiful architecture of the buildings. There are few Russians, many Germans, and some Italians. Bohemian audience. Impressed and will be back again.
Игорь Довженко
11.05.2014
Positives
We really liked the resort - it is small, quiet and there are park areas everywhere. The sources are located compactly, which is very convenient.Negatives
The hotel does not correspond to 4 stars in many ways. Small single room.
Леонид Даденко
30.04.2014
Positives
The hotel is located near the city park, traffic around the hotel is not very active. Clean air and silence. The hotel has its own medical department, procedures are carried out by polite staff. 3 procedures a day were quite enough to not get tired and have enough time for walks and trips around the surrounding cities.Negatives
The hotel has a small pool and is only suitable for cooling off after the sauna.
Павел Ивкин
26.04.2014
Positives
We fully received high-quality treatment and had a great rest. We are planning to come to Frantiski again.
Кристина Бакунина
21.04.2014
Positives
The hotel is good, with pleasant staff. Beautiful interiors in the hall. In general, the atmosphere is homely and peaceful.
Виктор Кабишев
20.04.2014
Positives
Good treatment is mud treatments and mineral baths.
Василий Облонский
15.04.2014
Positives
The hotel is of average comfort level. The rooms are standard, the furniture is relatively new, they were cleaned well. The main procedures took place in the hotel itself.
Сергей Лодыгин
27.03.2014
Positives
The hotel is modest, small, with a compact balneocenter on the ground floor. More than half of the procedures are done in the hotel itself; for some procedures you had to go to the medical building five minutes from the Savoy. The resort is even too quiet, after 2 weeks you get a little tired of this measured schedule, so you need to come here exclusively for treatment, there is no entertainment here.
Валентин Левенчук
26.03.2014
Positives
I came to treat my spine and my wife to get treatment for her female part. There are all conditions for this, as there is dirt. I had mud treatments done. They did not spare the dirt, they applied it in a thick layer, physical procedures and gymnastics were included in the load. All this helped me a lot. A truly significant relief.
Милана Ковенко
13.03.2014