references
Stephan Pensold
23.03.2022
Positives
All treatments in-house. Good staffNegatives
If you come by car, it's 850m to the parking lot and the food quality is not consistent
Prasuta Schmidt
30.07.2021
Positives
good room, nice size, beautiful old house that exudes history. A very relaxed approach to the facial flap, easy to decide freely whether or not. friendly staff . We felt very comfortable.Negatives
The breakfast is okay but a bit poor for 4 stars. A little bit of sausage and cheese, some scrambled eggs from the tetra pack, well there's still room for improvement. But the coffee was very delicious.
Bärbel Dammann
29.06.2021
Negatives
Dear Sir or Madam, this is our fourth time at the Hotel Savoy and we have always stayed over Christmas and New Year's Eve. Unfortunately, the Hotel Savoy has deteriorated, the rooms and the bathroom are so worn out that you wonder whether 4 stars are still appropriate here. The most beautiful thing about the hotel are the staircases, like in the good old days. The food is catastrophic, careless, not at all nicely prepared and the quality leaves a lot to be desired. The hotel price is in no way appropriate. The Christmas/New Year booking has been completed for us this year. It's a shame, we liked staying at the Hotel Savoy. Kind regards, Bärbel Dammann
Ernst Wagner
17.03.2020
Positives
-The price performance ratio is very good. -The staff is friendly and helpful. -The therapist who gives the injections is very good. -The staff in the moor and tub department in the balnea area is also noticeably good. -The food was varied.Negatives
-The food was between 1 and 3. -The staff has varying levels of command of the German language. Some employees have little or no ability to communicate.
Hubert Vaneyck
15.03.2020
Positives
We liked basically everythingNegatives
During dinners, the salad bar was hardly replenished, if you came for dinner / - at 18 o'clock... there were meager leftovers from the vegetable bar
Isolde Müller
09.03.2020
Positives
Everything was greatNegatives
Meal times Breakfast until 10 a.m. would be nice. Personally, I would prefer dinner between 6 p.m. and 8 p.m.
Doris Reiner
09.03.2020
Positives
My husband had to go to the hospital briefly at night. Everything went quickly and smoothly. Was great *****Negatives
Parking a little far away.
Regina Meyer
01.03.2020
Negatives
I have already reserved for next year. Unfortunately they were unable to tell me the price for the spa stay in February 2021. So far I have not received any notification. It is the first time that I have not received any information a year before.
Jochen Bräuer
24.02.2020
Positives
It's basically next to the spa park, all treatments are in-house, friendly women help you with the treatment. There are enough regular treatments, about 4 a day, and you don't have to eat in shifts. Treatments start no earlier than 7 a.m. and end at 3 p.mNegatives
The rooms weren't always completely clean, the bathrooms are quite narrow. There is a lot of food choice for vegetarians!! small. From a 4 star hotel I also expect shampoo every day, if it is only offered in small bags, and cotton pads.
Ulrich Meyer
24.02.2020
Positives
Everything is very nice. Applications were tailored to my specific problem (tears in the meniscus).Negatives
I wanted to book again for next year, but there were no new prices for 2021 yet. I'm now waiting for a new price list.
Tatiana Gekk
21.02.2020
Positives
We really enjoyed our stay, good treatment, attentive medical staff, especially the work of doctor Michaela Charouzkova. I have high blood pressure and the doctor constantly monitored my pressure through regulating procedures. Many thanks to her for such attention, high professionalism and kind heart. The work of all the staff is worthy of praise, attention and respect, goodwill plays a big role for people who come to restore their health. We were met upon arrival and seen off at Rezeption by a young employee, Christina, very attentive and pleasant to talk to. The food is also normal, varied, although I didn’t really like the puree soups, but that’s a matter of taste. We think that next time we will come again to this sanatorium. We wish all the best to the entire staff of the sanatorium. And of course, we really enjoyed using the services of your website “Sanatoriums.com” through which we have been booking a sanatorium for the second year. Thank you very much.
Vitali Frese
06.02.2020
Positives
The treatments were great, especially the massages!! The spa plan was well organized, we didn't have to wait anywhere. The staff was friendly and helpful. The food was always sufficient and tasted good. We will definitely book a treatment in this hotel again!!Negatives
The rooms could be cleaned better.
Alois Heffner
26.01.2020
Positives
Friendly, attentive staff.Negatives
Unfortunately, on some days the food was only lukewarm.
Rositha Höhne
15.01.2020
Positives
I was very satisfied, the hotel and treatment rooms were very nice and clean. The friendliness of all the employees was very good.Negatives
Applications could take longer - mud pack at least 20 minutes. The salad buffet was sometimes a bit limited for dinner. For 4 stars, I expected at least free hot water and tea to choose from in the dining room in the evening. Paying 1.30 euros for a tea bag is not okay.Answer from Spa Hotel Savoy
Vielen Dank für Ihre Bemerkungen, die uns helfen unsere Dienstleistungen noch zu verbessern. Wir freuen uns auf Ihren nächsten Besuch, Ihr Team des Hotels Savoy**** Franzensbad.
Günter Kracke
06.01.2020
Negatives
The room was too cold for the first few days, it certainly wasn't heated for a while before we arrived, the apartment should only come to the elderly, especially since it has a shower and no bathtub, the bathroom is too cold (heating was turned down during the day so it cooled down (mirror fogged up) , disabled people couldn't reach all treatment rooms (didn't apply to us), the salad buffet could do with some variety, the scheduling for the individual treatments could be better coordinated so that you don't have to go to the same rooms at long intervals
Monika Schulz
02.12.2019
Positives
I arrived by TRAIN: This hotel has great staff, nice and helpful, just the amount of treatments that are tailored to the existing illnesses, if something doesn't fit you can have the treatment plan changed. I was in treatment for 3 weeks, the treatments have already had an effect, there are also massages that are hardly prescribed in Germany, for example. reflex massage (connective tissue massage) or lymphoven/lymph drainage, which is done with a device that is more effective than manual massage. The food was OK, there could have been a bit more choice at the breakfast buffet, in the evening there was salad or dessert from the buffet. The price is quite cheap for a 4 star hotel with so many treatments, the bathrobe was in the room, you didn't have to bring one with you and you didn't have to pay extra, the sauna didn't cost extra like in other hotels. The stairs are easy to walk or you can With a lift driver, it is also a quiet area on the edge of the spa promenade from 10 p.m. when everything is closed there is total peace. You only had to pay the tourist tax of €0.60 per day, other hotels charge €2 per day. The shops/restaurants around also take €, the exchange rate is right, getting money from the ATM around the corner is more expensive than exchanging it at the reception. I only paid in CZK outside the hotel. I will book a treatment in this hotel again next year in 2020, just because of the many treatments :-) There is a LIDL near the hotel where you can get drinks and fresh fruit. or in the kiosk, or in some shops in the colonnade.Negatives
Smokers have to go outside the door, food could do with more variety and spices, at HP there are no drinks at dinner, only water, only VP has the drinks free. had a classic massage that wasn't that great, the masseuse had a cold and sniffles for the whole 3 weeks and was constantly tired and always yawned, carbon dioxide bath is very cold, I had a cold, but I got inhalers and a new treatment plan :-)
Walter Moritz
23.10.2019
Positives
The staff was always friendly and helpful. The applications were always extremely punctual. Overall, it was a very pleasant stay and can be easily recommended.Negatives
I wouldn't give the hotel four stars. The menu selection is very limited. You can't get espresso or coffee after dinner. The food was poorly seasoned.
Werner Straube
22.10.2019
Positives
Good organization, friendly staff, very good environment, interesting events in town. A wide range of dishes to choose from and very friendly staff in the restaurant. You can simply feel comfortable there.Negatives
A little more courtesy when scheduling treatments would be appropriate. Here, for example, T. "handled" An additional treatment from the head doctor was paid for in cash, we were supposed to get the receipt for €80 in the nurse's office, where they asked for another €4.50 to issue it. That's not a lot - but in which retail outlet does a receipt for a product cost more money?_ a bit strange
Fritz Lautenbach
23.09.2019
Negatives
I expected better food quality in a four-star hotel.
kurt Groß
19.08.2019
Positives
The reception at the reception and the friendliness of the entire staff are very good and leave nothing to be desired.Negatives
In the restaurant area, I would like to see the effectiveness improved.
Вячеслав Климов
15.08.2019
Negatives
One negative point can be noted: During correspondence with the hotel it was indicated that we were arriving at Ch. Prague station and asked about the possibility of a transfer to the hotel. The answer was received that the hotel provides a transfer from the station to the hotel, and free of charge. However, upon arrival at Ch. Prague station at 21:40 On July 23, 2019, it turned out (during the telephone negotiations - which took about 1 hour) that there would be no transfer. As a result, we had to urgently look for a taxi. As a result, we arrived at the hotel at about 2 o'clock. 30 min. 07/24/2019, having spent a serious amount.
Valeria Lisiansky
14.08.2019
Positives
The spa hotel has a very good atmosphere in all aspects. The procedures are diverse, all rooms are clean, everything is accurate on time. You can, if necessary and have free places, change the time and even the procedures themselves. Nurses and treatment workers meet. Very friendly staff on the procedures, in the restaurant, at the reception, cleaning staff. Dr. Olga Gordienko made the most favorable impression on us with her professionalism, friendliness and informal attitude. Clean, comfortable rooms, daily cleaning, change of towels. The food is organized conveniently, permanent seats are assigned to the guests. The food is tasty and varied. Special thanks to the pastry chef: delicious desserts.Negatives
There are several disadvantages for whom what I write is important. In the spa hotel you have to walk a lot of stairs. There are several small slow-moving elevators that often have to wait a long time. The bathrooms have soap and liquid soap with a very unpleasant odor. It is advisable to have your own shampoos and soap. And for those who come by car. The spa hotel provides paid parking, but it is a 12-minute to 15-minute walk.
Liudmyla Bielikova
22.07.2019
Positives
Great hotel location. Near the pedestrian area. Good treatment. All on time. You never had to wait for the procedure. Free subscription to Aquaforum.Negatives
A very small room, especially a shower cabin, which is very difficult to enter. No air conditioning. Meals upon reservation. They did not always bring what is ordered. Very few salads and fruits. During lunch and dinner, even for money, you can not order either tea or coffee. Had to go after dinner to drink coffee. But beer and wine can be ordered for money.
Karl-Heinz Küttner
22.04.2019
Positives
Initial examination and treatment planNegatives
Distance to the parking lot for excursions between or after treatments is too far
Juergen Kaiser
08.04.2019
Positives
The applications were consistently praiseworthy. It is also advantageous that all applications take place in one building complex.Negatives
The offer of fruit for breakfast was little or zero.
Ольга Савченко
23.02.2019
Positives
good location, very high quality treatment, friendly qualified staff, good food.
Irene Dr.Dehnert-Heins
30.01.2019
Positives
Cleanliness is very good throughout the hotel, the staff is friendly and helpful. The applications are tailored to the individual, we as a married couple had different applications. The price performance ratio is very good. The applications helped a lot, we will be back.Negatives
Between breakfast and lunch, i.e. during the treatment period, you can go to the cafe if you are not wearing a bathrobe. No opportunities to buy a little something to drink or eat.
Nataliia Chevtaeva
09.05.2018
Positives
Magnificent nature around, many gardens and flowers. The air is fabulous! Silence. Peace. Relax!
Nadejda Aleksejeff
04.03.2018
Negatives
Carbon dioxide baths are limited to 15 minutes, which does not provide a therapeutic effect. The rooms have scanty bathrooms, not comfortable, but huge living spaces. For what? The dishes offered are all cooked in palm oil and are not tasty. There is no choice! There are no kettles in the nemers, and there is no way to get a glass of hot water when leaving the restaurant. After all, some clients use medicinal herbal teas and rinses. and other procedures. Soups in the restaurant are prepared from “cubes” with the addition of old chicken and other meat. All are not tasty!
OLGA BALAKIREVA
13.11.2017