references
Evelyne Varadi
21.05.2022
Positives
Very friendly staff. The peace and quiet makes it easy to recover well.Negatives
The internet is very slow.
Valentina Sonicheva
15.05.2022
Negatives
There was no washing machine in the hotel
Екатерина Семенова
26.01.2022
Positives
Quiet, calm, few people, beautiful, convenientNegatives
Few people speak Russian.
Svetlana Levina
29.11.2021
Positives
I would like to express my deep gratitude to Sanatorium.com for a good rest and treatment, as well as a well-organized transfer. The resort has very friendly staff. I'll definitely come next year!Negatives
In my opinion, the video about this hotel needs to be adjusted. In the video, a young man says that vacationers can choose soup for lunch, a buffet of salads and dessert await them. This suited me completely. In fact, a hot dish is also served for lunch, with a choice of 14 dishes on the menu. The portions are huge. The food is incredibly tasty. During the 16 days of my stay I was not able to try everything, as the menu changed. Unfortunately, I failed to lose weight.
Natalya Shepilina
28.11.2021
Positives
Two weeks at the Sanatorium left very good impressions. The staff is very attentive. Special thanks to honey. staff for their approach and attitude. No problems with parking the car (the car was parked right on the territory of the sanatorium). Very attentive workers at the reception desk; if necessary, we received complete information from them. All issues were resolved in a short time.Negatives
The Wi-Fi level is weak, the Internet often froze. If possible, diversify the menu in the restaurant a little (add Hungarian national dishes).
Sibylle Schirgy
26.11.2021
Positives
The therapies and treatments were excellent and tailored to my needs. Arriving by train and bus was also very pleasant if you don't want to drive yourself! Some of the facilities are still being renovated or renewed! But a lot is already being done!! I will certainly be their guest again. With kind regards, Sibylle Schirgy!
Wolfgang Jahn
13.11.2021
Positives
I would like to emphasize the pleasant atmosphere of the house, the soothing calm (no hectic hustle and bustle), the friendliness and professionalism of the spa staff, the adherence to appointments (no waiting times for treatments), the freely usable swimming pool is great and also has I always enjoyed what the kitchen offered.Negatives
The handling of the Corona regulations was neglected. No proof of vaccination was required when registering at reception. Not even from my two fellow travelers, Alona and Georg Thiel. I think that's reckless.
Rimma Bakhtiarova
02.11.2021
Positives
Very nice pool and treatments very goodNegatives
They don't speak Russian
Georg Thiel
01.11.2021
Positives
All in all, it was a very nice stay with good treatments at an attractive price. The sanatorium issues a separate treatment invoice for billing to the health insurance company. The half board booked was very rich. The food choices were very good.
Vladimir Zubkov
26.09.2021
Positives
The hotel is well located, 10 minutes from the thermal lake. Has its own small park. In which you can take a walk and, in good weather, relax on sun loungers. The hotel has two swimming pools! One with thermal water for taking medical procedures, in the second you can swim. There is a sauna separated by gender. The hotel staff is friendly. I would like to note the good work of the Sanatorium guides: Lajos, Lyuba, Attila! Lajos, in addition to an interesting tour of the city, took care of me in solving my everyday problems!Negatives
There are no negatives about your stay! There are small shortcomings that can be corrected by a weak Internet connection! But I would like to say something about the poor information work of the Sanatorium itself! Literally using pincers to pull out information on crossing the border! And the most negative thing! I was not greeted at the airport with a sign, as was written on the website! After the 5th unsuccessful circle around the airport arrivals hall, I called the Sanatorium... And the lovely young lady informed me that the group transfer takes from an hour to two!!! Therefore, stand at the collection point at the red exchange office and wait. It would be nice to post this information on the website!
Нелья Рабинович
12.09.2020
Positives
The hotel is located in the center. Has its own thermal well. There is an interesting interior inside. Very friendly staff at check-in. Well, that's all positive. There are a lot of negative things.Negatives
Doctors prescribe procedures very carefully. I had to change doctors to get the necessary hand baths. And the first doctor was also rude. You can enter the thermal pool only after all procedures there are completed. Because there are no separate rooms for this. There was no shower soap in the rooms. The coffee at breakfast was always cold. The waitresses are without interest or a hint of help. The choice of dishes is very limited. There wasn't even ketchup. There are no drinks for dinner. You need to buy at the hotel kiosk in 3rd road. Moreover, the hotel was closed for Quarantine. It was impossible to go into the city. In general, we do not recommend it.
Adam Rieger
08.09.2020
Positives
Price-performance ratio was right. The room was clean.Negatives
The medical examination was desirable. It was not explained what the individual therapies are supposed to help with and it was also not explained which applications would be possible and useful for fibromyalgia. It wasn't even 7 minutes. The process was very impersonal. No investigation took place.
Eduard Gabdrahmanov
24.03.2020
Positives
I liked it all very much. Everything was done at a high professional level. From the beginning to the end of my stay. Everything is thought out and works as smoothly as a clock. Here's an example. My flight was delayed by 2.5 hours. I had a transfer (organized by the way by sanatoriums.com - I recommend it), and when I arrived at the airport, I contacted their representative (via email! and on Sunday!, by the way) and they kept waiting for me until The driver arrived and were in touch. Although he had already left in the direction of Heviz, they turned him around and he returned for me. The HOTEL is gorgeous. Quiet. Purely. Air. Birds)) All employees say hello and smile. This is very pleasant and helps in treatment)) TREATMENT is very professional. No fuss. Everyone is attentive to you. They try to understand what you want, if you suddenly have some kind of request. NUTRITION. In a nutshell, I brought home an extra +5 kg)). Everything is delicious. Large selection of dishes. There is a menu where 16 SIXTEEN!!! dishes that you can choose for yourself or 4-5 dishes - set dishes, different every day. Special thanks to the girls who work in the canteen)! They always smile and say "Thank you." They always smile and say "You're welcome." They always smile and say, “You’re welcome.” A small thing, but a very important little thing. And this also helps a lot in treatment)) I would like to convey special thanks to the representative of sanatoiums in Heviz - Lajos Balatoni. A very cultured, pleasant, polite “young”)) man. He gave a free tour of Heviz (although there was a little rain and there were only 3 of us and it was possible to cancel the tour due to the weather, but he conducted it) and told us where, what and how you can see, buy, visit, and where it’s better not to. He found out the bus schedule for me and explained which route was best to take to Budapest, so that it would be fast, without unnecessary stops. Thank you very much to everyone who was involved in my vacation)) I hope to see you again! SUMMARY. If quality treatment, quality service, reasonable prices are important to you - the Medical Center Sanatorium is exactly the place where you will get it all)) PS The text is not paid for)), everything that is written is personal experience and tested on yourself))
lydmila protsenko
18.03.2020
Positives
Attentive staff, compliance with the schedule of procedures, well-groomed territory, delicious food. Attentive and caring manager Lajos. Very interesting excursions. If possible, we will come again.Negatives
They tried to put us in a standard apartment instead of the ones we had booked. There are no coolers with drinking water. The coffee in the restaurant is very bad.
Ирина Шумаева
14.03.2020
Positives
The sanatorium is located very well. It is in the center of Heviz, on a quiet green street, surrounded by its own well-groomed small park. A big plus of the sanatorium is a wonderful swimming pool with a sauna and a thermal healing pool. Attentive attitude towards vacationers. I was placed in a room with a balcony, although it was stated without one. The sanatorium has a very beautiful inner courtyard. It turns out that all the rooms have a wonderful view: of the park and the magnificent courtyard. The sanatorium has three floors, which adds to its comfort. Employees of the Sanatorium. com" were always in touch and helped in all situations. Thank you very much for your vacation!Negatives
The only thing I would advise the employees is, if the transfer is scheduled for a certain time and there is a waiting time, to call at the appointed time or send an SMS about arrival so that the person does not get nervous, and I would probably add porridge to the breakfast menu. There was muesli, cereal, balls, and hot milk. But it’s not for nothing that the British eat oatmeal)
Angelina Shpak
08.03.2020
Positives
1. High-quality treatment 2. Convenient location (close to the lake) 3. Clean rooms, cleaning occurs every day 4. Large swimming pool 5. There is an opportunity to wash things 6. Polite and pleasant staff at the pool and during procedures (they smile, they try) I was in the sanatorium for 3 weeks with accommodation, treatment and 2 meals a day. Overall, I really liked everything, I recommend visiting!Negatives
1. Rude staff in the dining room (at the beginning there was a conflict when one of the employees rudely shouted at me because I had filled out a lunch card incorrectly, the conflict was resolved with the help of a guide) 2. Weak WiFi, reception is good only in the corridor 3. On the reception staff speaks poor English, only 2 young men were able to help me 4. The food in the dining room is greasy, not always tasty, you need to carefully choose from the menu 5. The electronic key to enter the room constantly did not work, I had to go down every time and ask to sort the situation out
НАТАЛЬЯ ГЕРАСЕВА
23.02.2020
Positives
I loved it. So we came to this spa hotel for the second time.
Игорь Вербицкий
05.02.2020
Positives
great place for treatment and relaxationNegatives
no double beds
НАТАЛИЯ Васильева
27.01.2020
Positives
GreatAnswer from Spa Hotel Medical Centre (BM Sanatorium)
Dear Natalia, Thank you very much. Maybe we'll see each other again! Best regards, Lívia Sipos
Людмила Моисеева
25.01.2020
Positives
The spa hotel is very well located, close to the lake and the center on one side, and not at the crossroads of the spa trails on the other side. The spa hotel has its own park, which gives it a special attraction and charm. The building is low-rise, the layout is wonderful, there is no sense of an anthill. In the interior used a lot of wood, a lot of light. Atmospheric! Wonderful staff - calm, friendly, professional (this applies to both medical and service personnel). Well organized food, you can choose a dish from the menu at will and huge portions. Beautiful pool.Negatives
There is a small disadvantage - mobile communication does not work everywhere.Answer from Spa Hotel Medical Centre (BM Sanatorium)
Dear Liudmila, Thank you very much for your opinions! Best regards, Lívia Sipos
Olga Goncharova
23.01.2020
Negatives
We need to change the turn!!!Answer from Spa Hotel Medical Centre (BM Sanatorium)
Thank you!
Lubov Golmeeva
15.01.2020
Positives
If you ask me if I'm satisfied. YES! I'm delighted. I LIKED EVERYTHING. It's a great meal. The treatment is majestic. The atmosphere of the hotel is soothing. The staff is attentive. I highly recommend it. I hope to come back next year. Thank you sanatoriums.comAnswer from Spa Hotel Medical Centre (BM Sanatorium)
Dear Liubov, Thank you for your nice opinions! We are very glad, that you were our guest! Maybe you'll visit us again! Lívia Sipos
Лион Белахов
12.01.2020
Negatives
Никто не говорит по-английски, никто не поможет если возникают вопросыAnswer from Spa Hotel Medical Centre (BM Sanatorium)
This opinion is false, I'm very sorry. We speak English - not fluently - but understand, what the guest want. We tryed to help you... We aren't perfect, but try to make the best for our client. Thank you very much for your visit in our health complex! Best regards, Lívia Sipos
Galina Verizhnikova
09.01.2020
Positives
Everything is fineNegatives
Lots of saltAnswer from Spa Hotel Medical Centre (BM Sanatorium)
Thank you!
NINA DRIGO
11.12.2019
Positives
Very friendly staff. They always come to the rescue in any case. I didn't do any treatment. Used the spa. I really liked the pools and sauna. A 10-hour entrance to the lake was provided as a gift, which was very nice. It was very nice that they extended the time of my stay in the room before my transfer to the airport. I am grateful to the hotel administration for this. The holiday was great. Thank you very much.Negatives
I was incorrectly informed on your website about the provision of free soups for lunch with 2 meals a day, breakfast and dinner. So I found myself in an awkward position in the restaurant. The bed linen was changed after 8 days only when I reminded the maids. I would like to see the dishes in the restaurant updated. Almost all of it is chipped, or I kept getting it.
Grigory Feygin
28.11.2019
Positives
Hello. We were with you for 10 days, everything was simply GREAT....the treatment and the quality of the accommodation and the food and the work of the staff, we liked everything, we will definitely come again. The only request...change the bed linen....if possible, of course, once a week. Well.....like a proposal. Thank you for everything.Negatives
We have NOTHING to write on this page.Answer from Spa Hotel Medical Centre (BM Sanatorium)
Dear Grigory Feygin, thank you very much for your positive opinions. We hope, to see you again in our health institution! Best regards, Marry Christmas and Happy New year! Lívia Sipos
Galina Lukyanova
22.11.2019