references
Positives
There were only positive emotions from staying at this hotel. Very attentive and friendly staff. Excellent sunny doctor Vladimir Polovka, who charged us with his energy and positivity. The girls, hard workers, nurses, despite the heavy workload, always remained friendly and attentive, thank you very much to all of them! The cuisine is varied and very tasty. The hotel is clean and very comfortable. I would like to say a huge thank you to all the staff! And I can only advise everyone to relax and heal at the SPA Park Hotel Humboldt.Negatives
It's just not therePositives
This is not the first time in Karlovy Vary. This hotel is the best I've ever been to. Many thanks to all the staff, especially the kitchen (Lenochka) and the cleaning of the rooms. There are no downsides, believe me. I've traveled all over the world. We will recommend it to all our friends. And we will definitely return only to this hotel. Thanks a lot.Positives
Good location and friendly staff.Negatives
Almost always cold food at the buffet and no variety. Drinks had to be paid for straight away.Answer from Humboldt Park Hotel & Spa
Vielen Dank für Ihren Besuch in unserem Hotel und vielen Dank für die Referenzen. Mit freundlichen Grüßen,
Positives
Was very goodAnswer from Humboldt Park Hotel & Spa
Wir danken Ihnen für Ihren Besuch und freuen uns auf den nächsten Besuch. Mit freundlichen Grüßen Hotel Humboldt.
Positives
Everything was very cool, the staff is kind and helpful, the chef is just a magician, low bow to him. We are very pleased, thank you all😎👍👌Answer from Humboldt Park Hotel & Spa
Андрей, спасибо, будем рады новой встречи. Ц уважением/ отель Хумболдт.
Positives
I am very pleased with your organization and responsibility, sanatoriums.com I will definitely use your services again, thank youAnswer from Humboldt Park Hotel & Spa
Марина. благодарим и будем лучше улучшать свой уровень, для Вас. С уважением, отель Humboldt.
Positives
A cozy hotel with a wonderful, positive doctor, a sweet lady. nurse and wonderful staff.Answer from Humboldt Park Hotel & Spa
Надежда, огромное спасибо за отзыв и за то что посетили отель, надеемся до новых встреч. С уважением, персонал отеля Humboldt.
Positives
Everything is fine.Answer from Humboldt Park Hotel & Spa
Нелия, добрый день, спасибо что посетили отель Humboldt. Буде рады вновь Вас видеть. Hotel Humboldt.
Positives
Very tasty and varied food, many thanks to the chefs and those people who work in this direction. Thank you very much for the treatment and good environment, we will come next year if the prices are at the same level as this year.Negatives
Before booking the hotel, we used information from the Internet (https://www.sanatoriums.com/ru/karlovy-vary) I thank you - A nice bonus for guests of the spa hotel is free parking (Expert spa specialist sanatoriums.com. In fact, the cost is 18 € per day Despite the fact that I had booked a place in advance, there were no spaces in the garage, the car was parked in the open-air yard.Answer from Humboldt Park Hotel & Spa
Виктор, добрый день, благодари Вас за позитивный отзыв, будем повышать для Вас нас сервис и делать его еще лучше. Относительно парковки, возможно это недоразумение так как ни наш сайт ни сайт санаторима подобную информацию не предоставляет. У нас есть парковка, которую необходимо бронировать предварительно, цена 18 евро/ночь. Парковка прилегает к торцу отеля и находиться под закрытым шлагбаумом, есть места под тентом - крышей и также все места на открытом воздухе. Так же приносим извинения что с парковкой в вашем случае возникли затруднения. С уважение к Вам в Вашей семье персонал отеля Humboldt.
Positives
Good location and treatment, wonderful room. But the food leaves much to be desired, especially for the money.Negatives
Very poor food. There is not even water for lunch and dinner. Everything must be bought at the bar. Not a single hotel has such a thing that you can buy a carafe of water at the bar. They save on food. And what happened in the morning is repeated in the evening. Several times I had stomach problems from -for thisPositives
We rested in this hotel at the beginning of June. We really liked everything. The food is worthy of four stars. The staff is very attentive. The medical base is good. All girls perform their duties conscientiously. We'll be happy to visit. this hotel more than once. Larai family.Answer from Humboldt Park Hotel & Spa
Благодарим за отзыв и рады снова Вас увидеть. С уважением персонал отеля Humboldt.
Positives
Wonderful and helpful staff. And at registration. And medical work. And in the restaurant. Thank you all so much.Negatives
Milking people with limited subtypes is not recommended.Answer from Humboldt Park Hotel & Spa
Лариса огромное спасобо что посетили Park Hotel Humboldt и надеемся, до новых встречь. С увежением, Humboldt.
Positives
Good afternoon What can I say? Positive impressions are simply overwhelming! A wonderful hotel in a classic style. And the entire team is exceptionally cultured and professional in their field. I would like to say only kind words to them. They organized accommodation, treatment and food at a decent level. The atmosphere of calm and the feeling that you are taken care of helped us spend our holiday in a positive way. Thank you very much and we hope to see you again!Negatives
It simply couldn't exist! We liked everything.Positives
Everything was great. And the procedures, and the food, and the weather. We will definitely come again.Positives
Many thanks to the online portal and personally to the representative in Karlovy Vary for organizing excursions and transovers in both directions.Negatives
The pool is small 😉Answer from Humboldt Park Hotel & Spa
Добрый день, Людмила, согласны, конечно не олимпийская дорожка, но для занятий физкультурой и для релакса, вполне подходит. Спасибо что посетили наш отель и очень надеемся, до новых встреч. С уважением, Хумболдт.
Positives
This is our fifth stay in the four-star spa sanatoriums of Karlovy Vary, and from what we have seen, we put this sanatorium in first or second place in many respects: good location, cozy beautiful room, family atmosphere, good organization of treatment procedures and service in the restaurant , no waiting anywhere. I would like to note the great professionalism of Dr. Vladimir and nurse Alena. Attentive medical staff and very friendly and caring restaurant staff and maids. Special thanks to the reception staff, no problem.Negatives
Everything was at a high level We really liked itAnswer from Humboldt Park Hotel & Spa
Галина, добрый день, благодарим и взаимно рады Вам, нашим дорогим гостям. С уважением Hotelis Park Hotel Humboldt.
Positives
Good afternoon, I would like to note and thank the hotel and all the hotel staff for a comfortable stay. The treatment was excellent, the staff was attentive, the food was also good, everything was homemade. Thank you very much, I want to come again in the fall. I wish everyone health and more clients.Positives
This is not the first time we are vacationing in Karlovy Vary, but this is the first time in this sanatorium and I know for sure that it will not be the last, I really liked everything, the entire staff is very attentive and in the hotel and in the restaurant it feels like you have known everyone for a very long time, the procedures are all organized, quickly, efficiently I never had to wait long, on the flight home my husband and I were already choosing a room for the next vacation, we were relaxing with friends, I invited them and was a little worried whether they would like it or not, they were also delighted, on the sixth floor there is a swimming pool, a sauna, a jacuzzi without restrictions, I really liked everything Thanks to the chefs and staff of the restaurant, the food is very tasty and varied, even at home it doesn’t always turn out so tasty, although I’m not a bad cook. I don't mention the staff by name because I don't want to miss anyone. Thanks to all the staff for a great holiday 👍👍👍Negatives
but there’s nothing bad to say, everyone’s great, keep it up. Of course, people are going through difficult times right now and there will be people who have something wrong, but kindness will save the world, thank youAnswer from Humboldt Park Hotel & Spa
Добрый день, уважаемая Виолина, благодарим за теплые слова, всегда Вам рады и надеемся на дальнейшие встречи. С уважением к Вам, Hotelis Park Hotel Humboldt.
Positives
Very nice hotel, great treatments, super good food, clean, well maintained and very friendly, nice staff. It was a very nice time in the hotel and the area was incredibly beautiful. Always my pleasure. Definitely recommendable.Answer from Humboldt Park Hotel & Spa
Guten Tag, es freut uns sehr, dass Ihnen unser Hotel gefallen hat. Wir tun unser Bestes für unsere Gäste, einschließlich überdurchschnittlicher Dienstleistungen. Wir freuen uns, wenn Sie das nächste Mal kommen, wir freuen uns auf Sie. Anael Betriebsleiter
Positives
thank you very much for a wonderful holiday, treatment and impressions, everything was very organized, it was a pleasure to work with you, thank you very muchAnswer from Humboldt Park Hotel & Spa
Guten Tag, Vielen Dank für die schönen Bewertungen. Natürlich planen wir, unsere Dienstleistungen weiter zu verbessern. Nochmals vielen Dank und einen schönen Tag.
Positives
Everything was great, the cleanliness of the entire hotel and the friendliness of the entire staff are particularly noteworthy!Answer from Humboldt Park Hotel & Spa
Guten Tag, vielen Dank für diese hohe Note. Jeder Gast, der uns besucht hat, ist ein VIP-Kunde und beim nächsten Mal werden wir Sie noch mehr verwöhnen, das verspreche ich Ihnen persönlich. Wir freuen uns auf Ihren nächsten Besuch. Anael. ❤
Positives
Everything was perfect. What I liked most of all was the location of the sanatorium. The staff is excellent. Very positive, cheerful doctor Vladimir, who took into account all our wishes.Negatives
I would like more pastries for breakfast and desserts for dinner.Answer from Humboldt Park Hotel & Spa
Добрый день, уважаемая Наталья, все Ваши пожелания учтем. С привеликим уважением Анаэль менеджер отеля.
Positives
This was our first time at the hotel. I can only recommend everyone to spend their holidays here. Excellent location, close to the springs, procedures are carried out very professionally, the staff is very friendly, the food is delicious and varied. We had a very good rest. We'll definitely come again. Thank you for a wonderful vacation ❤️Answer from Humboldt Park Hotel & Spa
Добрый день, Светлана, огромное спасибо Вам за прекрасную рецензию. Мы сейчас проводим в жизнь много новшеств. Бассей, ресторан, персонал: настало время еще больше поднять качество. По лечению очень глубоко специализируемся на лечение постковидового синдрома...а это значит, что практически уже умеем лечить полный индикационный список заболеваний. Т.е. стремимся к универсальности. Короче ждём Вас в гости, когда приедете, то похвастаемся нашими новшествами. Берегите себя и близких. Анаэль. ❤
Positives
I was pleasantly surprised; everything I had wished for had come true. Room was very large and clean. Food was different every day and for every taste. I could eat fish every day and it was delicious. Staff was very nice, friendly and helpful. Applications had helped me get back into shape.Answer from Humboldt Park Hotel & Spa
Guten Tag, liebe Irina, wir freuen uns sehr, dass Ihnen Ihr Aufenthalt im Hotel Humboldt weitergeholfen hat. Jeden Tag verbessern wir unsere Dienstleistungen, um unseren Kunden etwas Neues zu bieten. Das nächste Mal wirst du angenehm überrascht sein, versprochen. Mit freundlichen Grüßen, Anael Hotelmanager.
Positives
Everything was great! The food tasted great, the hotel was very cozy and nice, the staff was very friendly, high quality and helpful. We will now come again and again and recommend Hotel Humboldt 100%Answer from Humboldt Park Hotel & Spa
Vielen Dank für die Bewertung. Das nächste Mal wird es noch besser und interessanter. Aber im Moment ist es unser Geheimnis. Ich wünsche dir frohe Ostern. Anael, Humboldt-Hoteldirektor
Positives
The entire staff is very friendly and welcoming, easy to communicate with, as for the work of the medical staff on the 2nd floor, everything is excellent and calm without any glitches, well doneNegatives
The water in the pool could be a little warmer, and as for the stairs to go down to the pool and jacuzzi, they are very uncomfortable, round and endlessly slippingAnswer from Humboldt Park Hotel & Spa
Добрый день, Лидия, благодарим за положительную оценку. Естественно, все будем улучшать и устранять недостатки. С большим уважением Анаэль менеджер отеля.
Positives
Very friendly and nice atmosphere. Applications quickly without waiting time. Food very delicious. Reception recording quickly and smoothly. Hotel team works great. ThanksNegatives
This concerns transfer. The journey there was a quick 6 hour drive with 3 breaks. Very calm driver, a professional. The return journey took 11 hours with 2 short breaks. The driver listened to loud music the whole time and moved to the tune. Was very funny. Tire pressure too low twice. Afterwards he wanted to change a tire and didn't know if he had one because it wasn't his car. He spent an hour changing tires with the help of fellow inmates. During this time the door opened and we all caught a cold... it had just snowed and was icy cold. Very dissatisfied with this transferAnswer from Humboldt Park Hotel & Spa
Liebe Freunde, trotz der weltweiten Katastrophe bieten wir weiterhin Spa-Dienstleistungen an. Derzeit legen wir großen Wert auf die Behandlung des Postcovid-Syndroms und haben in diesem Bereich große Erfolge. Wir verbessern die Dienstleistungen des Pools mit einer Minibar und in naher Zukunft wird es auch Fitnessgeräte geben. Wir legen Wert auf russische und ukrainische Küche. Es warten also viele angenehme Überraschungen auf Sie und wir freuen uns auf Ihren Besuch. Mit freundlichen Grüßen, Anael Hotelmanager.