references
Galina Lukyanova
14.05.2023
Positives
I'm happy with my stay, the staff is friendly, the lake is nearby. I'd like to come back again.
Liudmila Maznyak
01.05.2023
Positives
Location of the sanatorium, polite and friendly staff, cordial service in the dining room Representative of the Sanatorium-Lajos, attentive and willing to show Heviz around and help resolve issues on the spotNegatives
1. We flew from Canada to Budapest and, unfortunately, after such a long flight, no one met us, although the transfer had been ordered. We had to call the company, wait at the airport until the issue was resolved and the driver was found 2. A letter was sent in advance asking for double accommodation but separate beds Unfortunately, no one conveyed this to the hotel and the hotel employee herself changed our room on the second day 3. A little monotonous food in the restaurant, it looks like a 3 *** hotel, not 4 ****, no matter how hard the service staff tries, but the kitchen and menu need improvement 4. It would be nice if we could book excursions to Budapest, etc. in advance because we couldn’t get into the group to Budapest on the 1st week because it was full, and on the second Sunday we were already flying out
Guldzhakhan Kurbanova
26.04.2023
Positives
Thank you very much for your services and care. We really like your hotel, especially its location.
Liudmila Sekirchina
07.03.2023
Positives
Sorry, that I don't remember the name of the young Hungarian man who gave me very good, professional massage, but he was the only positive memory of staying in the resort. The person who was coordinating the swimming pool was also helpful and polite.Negatives
Food was horribly over salted, I complained to the sanatoriums.com member of staff Victor, who is always very helpful and he directed me to Marina, who was a representative, staying locally in Heviz. After my complain the food became edible. The driver was 2 hours late to meet us at the Vienna Airport and the other one who was giving us a ride to Vienna on our return wanted to take us to Budapest instead of Vienna. Thank God when we started to speak he realised that we must go to Vienna. There was also a difficulty that the staff in the hotel don't speak English or Russian, but they were rather polite and ready to respond.
Alexander Peniazev
22.01.2023
Positives
Friendly staffNegatives
Not enough procedures. Hotel pool hours could be longer. Coffee machine is slow no entertainment, or excursions. Not enough activity, no concerts.
Oleksandr Kramao
27.11.2022
Positives
Unexpectedly, everything turned out to be very great: the location of the hotel, and the staff from the reception to those maintaining cleanliness. Without the opportunity to express your requests and questions (not knowing the language), you won’t get ANY hassle in 2 weeks), you must agree, this is almost impossible. But here the impossible became possible! Thank you very much to everyone involved. Kesenem.Negatives
I would like to have tea in the evening with some wonderful pastries.
Viktor Wagner
22.11.2022
Positives
Very good location of the resort. Clean and comfortable rooms. Friendly staff.Negatives
Payment only in forints or by card. When paying by card, an additional amount will be charged.
Timur Utepov
14.11.2022
Positives
The location is great, the staff try to help although not everyone speaks English,Negatives
they add a lot of salt to the food, the hotel is 3* but not 4*))
Vladimir Prokudin
05.11.2022
Positives
The sanatorium itself, as always, is at a high level.Negatives
This is our 4th time at the sanatorium. And now they were after a 3-year break. The quality of the cuisine has deteriorated significantly. Previously, it was varied and homely. Now it's just monotonous catering.
Michail Alperovich
03.11.2022
Positives
Good location. Convenient pool inscriptions in RussianNegatives
Boring Renovations throughout the area. Single food. Nothing to watch on TV
Anatoli Fridman
31.10.2022
Positives
location, friendly staffNegatives
transfer, long wait at the airport
SERGEY AREFIEV
11.10.2022
Negatives
I understand the doctor receiving and prescribing the procedures, but I really want (for his COMPUTER to WORK because he allegedly couldn’t look at my MRI from a USB MEDIA and) to get recommendations on procedures from him.
Robert Ross
24.09.2022
Positives
The biggest plus was the Hotel Spa location. Easy close access to the thermal lake and a short walk to 'downtown'. Although 'rated' as a 4-star hotel, based on our experience it is 3-star.Negatives
As stated in other reviews, the pillows are in need of updating as they are very lumpy and do not provide much support. The food was okay but there were a lot of fried dishes and processed meats. You would think a health spa would provide a healthier choice.
Ольга Жилина
21.09.2022
Positives
I would like to come to this hotel againNegatives
It’s a pity that the infrared sauna was not working and there was only one uninteresting Russian television channel
Jelena Batuzova
18.09.2022
Positives
Excellent location of the hotel. The sanatorium.com team does an excellent job.Negatives
Monotonous food.
IRYNA Ryzhkov
12.09.2022
Positives
Wonderful holiday, peace and tranquility, very good location of the hotel, thank you very much to the staff of Sanatoriums.
Roman Zak
18.08.2022
Positives
We received all the necessary treatment.Negatives
A small note: during breakfast: the cafe machine often broke down, worked slowly, and there were long queues.
Irene Klein
25.06.2022
Positives
Improve air conditioning performance, it would be desirable.
Pavel Fomine
08.05.2022
Positives
All just great. We were met at the airport upon arrival and immediately taken to the Hotel. On the way, the driver Sergei told us about all the sights of this wonderful place and suggested what we should pay attention to and where to visit. At the reception we were checked in in five minutes and after 10 minutes we found ourselves in the thermal lake and enjoyed warm water, blooming water lilies and nature filled with aromas appropriate to this place. From the very first day at the SPA reception, we had a perfectly convenient schedule for attending treatments. The doctor prescribed the procedures for us on the first day in accordance with our problems. All procedures were of high quality, the staff was highly qualified. Our room overlooked the forest and being in it we felt like we were just in the forest. The incessant, singing birds created a wonderful harmony of tranquility. The quality of food corresponds to a decent resort. The range of food is small, but everyone will definitely find what they need. Main quality. What we personally would ask the hotel management to pay attention to is the brunch. Due to the morning visit to the lake and the procedures, it would not be bad if breakfast ended at 11 o’clock, and not at 10, as it was at the hotel. But we adjusted to the regime and had great fun. The staff is very polite. The ideal location of the hotel, you won't find a second one like it in Havis. At this hotel you will receive an unlimited bracelet for visiting the lake and thanks to this you can stay in it as much as your heart desires. And most importantly, you don’t have to stand in line to buy a ticket. This way you will save both time and money. Be sure to walk around this wonderful town, eat Italian ice cream, they sell it on every corner, but Italian ice cream is only in one place, in a side street before reaching the square. The owner of the restaurant is a real Italian and so is the saleswoman, you can tell right away. If you don't know the flatbread, try it, it's very close to the ice cream parlour. Be sure to visit the Römer Keller restaurant on the “wine hill” with a wonderful view, excellent food and friendly staff who speak all languages. We recommend fish soup and game according to your taste. We had a great time in Havis and we wish you the same. Special thanks for the perfectly organized holiday and treatment to sanatoriums.com, the staff of the Hevis Spa hotel and personally Mr. Lajos. Thank you very much for your professional approach. Good health to everyone!
Irina Kumkova
23.01.2022
Positives
Convenient location, qualified, friendly staff, both medical and maintenance.
Irina Goposhko
16.12.2021
Positives
I had a rest at the Hotel Spa Heviz in September. I liked everything except the cuisine: everything was monotonous, not varied, few dishes. No change in 14 days, the same dishes. You definitely have to find another chef. The hotel does have a good reputation. The location is the best. The hotel staff is very good. Thanks! I'm looking for another hotel for next year. I will book it in advance. Thanks to all!
Ирина Кумкова
12.12.2021
Positives
The undoubted advantages are the location of the hotel and the staff, friendly and highly professional, both medical and serviceNegatives
The big disadvantage is the lack of medical services on Saturday,
Валентина Рафальская
06.10.2021
Positives
THE LAKE IS NEARBY (170 STEPS), ESPECIALLY RELEVANT FOR THOSE WHO HAVE HARD TO WALK. YOU CAN GO TO THE LAKE IN YOUR ROBE. YOU CAN CHOOSE THE PROCEDURES YOU NEED.Negatives
THE DOCTOR ASKS WHAT PROCEDURES TO PRESCRIBE! THAT IS, YOU NEED TO GO WITH RECOMMENDATIONS FROM YOUR DOCTOR WHAT PROCEDURES YOU NEED TO TAKE THERE. YOU NEED TO GO WITH YOUR OWN MEDICATIONS - THERE YOU NEED A PRESCRIPTION IN THE PHARMACY, WHICH THE DOCTOR WILL NOT PRECUTE.
Natalya Vodopyanova
04.10.2021
Positives
I came to Spa Heviz for the third time. To say that I liked it is to say nothing. I'm just delighted. A wonderful hotel, a homely atmosphere, wonderful staff, a cozy room in which everything is thought out to the smallest detail. The hotel is located so close to the lake that the sickest legs can walk there in 5 minutes. And what a lake! Fairy tale. And it’s so convenient that the hotel provides unlimited passes to the lake. So I felt very good. I am grateful to sanatoriums.com/ru for the excellent work. The transfer was perfect: I was met in Budapest by a wonderful, polite driver, and he then took me 2 weeks later from the hotel to the airport.Negatives
There is NO negative, all positive.
Ирина Гопошко
28.09.2021
Positives
I rested in the Hotel Spa Heviz in September. I liked everything very much. Except for the kitchen. Everything is very monotonous, there are few tasty dishes. And in 14 days the boy’s diet has not changed, very average food. The rotation must be changed. The hotel has a prestigious reputation. The location is the most convenient. The staff is great. Thank you. I'm looking for a place for next year. I will order in advance. Thanks everyone.
Aleksandr Karpovic
27.09.2021
Positives
The biggest plus is the hotel's location and unlimited access to the lake. Good treatment and attentive staff.Negatives
The restaurant in the hotel is like a canteen in the 90s. There is no properly functioning bar. All this somehow does not qualify for four stars, a C grade.
Angelina Fedorov
27.09.2021
Positives
The location is very convenient, the forest and lake are very close. We wore bathrobes, about 3 minutes to the entrance. It’s great that a ticket to visit the lake is included in the room price. The hotel and spa were clean. The staff was friendly.Negatives
The food is terrible! At dinner, the bread is old, there’s a lot of fried batter, the meat is tough. It feels like everything is not fresh, including the salads. The choice is very small. Although the kitchen in the restaurant cooks quite decently for the money. Breakfast is a little better, although the scrambled eggs were fresh .
Елена Салтанова
24.09.2021
Positives
Thanks to all the site staff, especially curator Svetlana Fedorovich for the excellent choice of sanatorium!! I liked everything very much: food, accommodation, service, cleanliness and order!!
OLGA ZHILINA
16.09.2021