Reviews about Hotel Bristol – Bristol Royal 4* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Hotel Bristol

Zámecký Vrch 34, 360 01 Karlovy Vary
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Exceptional Reviews: 187
9.4
10
overall rating
9.5
10
treatment rating

references

Olga Strelkova
17.03.2018

Positives

Great location of the hotel!! Great water!! Beautiful city!! Lots of walking paths!! Great hotel pool!! With a convenient visiting schedule!! This year the massage and bath sections were renovated!! Just great!! All new!!! Everyone is accepted with a good attitude and good humor!! Well, not all of them, of course, with some exceptions... but overall the treatment is excellent!!! 8 times in Karlovy Vary, of which 6 times in Bristol groups!! And 4 times in Bristol!!! everything suits me in this hotel!!

Negatives

Monotonous cold appetizers in the restaurant!! In my opinion, the fish is not very tasty!! Although meat can sometimes be very tasty!! Some dishes are disastrously tasteless!! But the soups, especially with champignons, are simply great!!!! The table setting in the restaurant is amazing!!! Spoons, forks, knives!!! Where can you get these these days!! It was even unpleasant to pick it up, we had to ask for a replacement:((this is not a motel on the side of the road:((It is clear that this is not the main thing in our vacation!! The choice still remains with Bristol!!
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Юлия Кравец
04.03.2018

Negatives

Food, condition of rooms, cold water in the pool.
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Александр Летичевский
22.02.2018

Positives

My wife and I had a wonderful time in Karlovy Vary. It was our first time. Wonderful, very attentive doctors and all the staff. Excellent procedures. But the most important thing is a complete diagnosis. Thanks to the attending physician Vladimir Vurm, who noticed a suspicious mole on my back, thanks to the dermatologist Tomas Pospisil from Asklepion, who diagnosed Melanoma, explained all the risks and guided me on the necessary actions. Immediately after arrival, an operation was performed, the diagnosis was confirmed, the tumor was malignant, but... thank God, first degree. The very beginning. Well treated. We will definitely come again. Alexander and Valentina.

Negatives

there was no negativity
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Алла Поверинова
13.02.2018

Positives

Everything is fine

Negatives

cold water in the pool
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Evelina Gaspas
21.01.2018

Positives

The treatment is very good, or rather the equipment is very good, and the staff is great. Good location of the hotel. Quite a professional doctor, name is Dagmar (female)

Negatives

The quality of food is below any criticism. Natural Soviet toshnilovka called “restaurant”. Since vacationers are only Russian-speaking, they tolerate it, but I’m not going to. Never in my life will I go there on full board. The maximum is breakfast, and that’s only because I’m too lazy to go out in the morning.
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SVETLANA TRUBACHEVA
15.01.2018

Positives

The treatment was well organized, I liked the choice of dishes on the menu. Good housekeeping

Negatives

Very slow free wifi
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Надежда Виденеева
14.01.2018

Positives

I have been coming to Karlovy Vary every year since 1999 and have never had any negative impressions from treatment and recreation.

Negatives

I didn’t really like the organization of the New Year’s Eve. Boring. In my opinion, the staff has no practice in organizing such events. We started early. Moscow time, the New Year was celebrated and the guests began to leave. A modest feast and boring entertainment program. My family and I regretted going to this event.
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Марина Бабанова
11.01.2018

Positives

I really liked everything: the location of the sanatorium, the room is large and comfortable, the food is varied, a lot of fruit. Close to the colonnade. Good sanatorium, I recommend it.

Negatives

Of the minuses, I would like the massage to be done by one master, and not different ones.
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Арам Мариносян
09.01.2018

Positives

I liked everything very much, keep it up!!!
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Vera Korneeva
06.12.2017

Positives

good treatment, conscientiousness and friendliness of the staff, professionalism of the staff, punctuality.

Negatives

The rooms are not even 3 star, not just 4 star. The detergents you can't shake out of the bottle are of very poor quality, and there is no hair conditioner. The plumbing is simply destroyed, the taps are difficult to open, the sink is all cracked (No. 2302), the furniture is chipped, slippers are issued for the entire stay and are simply in a ruined state by the end of the stay. The only good thing is that the bed linen is changed twice a week and is in excellent condition. We have been to this sanatorium three times, but the aftertaste from the accommodation is such that this is probably the last time. We will consider other sanatoriums. The resort town itself is also not sparkling with cleanliness. There is a lot of garbage in the center, the asphalt needs repair, and a lot of things need repairs. Something to think about
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Нина Платонова
19.11.2017

Positives

The quality of treatment is no different from the sanatoriums of three-star hotels. These comparisons are based on my previous treatment at this resort.

Negatives

The windows from the room overlooked Sadovaya Street, where noisy and dusty construction work was taking place, which interfered with rest. Very few ordered dishes for lunch and dinner.
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Александр Колпаков
30.10.2017

Positives

Everything is fine!
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Vitaly Malchikov
30.10.2017

Positives

All liked it.

Negatives

Construction site opposite.
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Валентина Шадрина
22.10.2017

Positives

Hello. We stayed very contentedly, everything was very wonderful 👍👍👍 thank you all very much for everything.
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Людмила Жукова
07.10.2017

Positives

I liked everything very much. Attentive and polite staff. Good treatment. Varied and tasty food. Comfortable room.

Negatives

No
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Oxana Frantsouzova
23.09.2017

Negatives

We lived in Bristol on Sadovaya Street. There is construction going on and there is a lot of noise. Even on weekends they didn’t warn us. And I still don’t know why, the water in the pool is very cold, many people complained.
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Oleg Musenko
19.09.2017

Positives

The room is clean, the cleaning staff is excellent!

Negatives

We were on holiday at Bristol Palace. Of the minuses: it smells like food, because... the building houses a restaurant for the entire complex; The schedule of procedures is irrational, there are long breaks between appointments every day, sometimes there is not enough time to eat
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Natalia Dombrova
13.09.2017

Positives

the only sanatorium in the relative center with its own territory. Proximity to a forested area.

Negatives

The staff - cleaning the rooms - well, they communicate so loudly in the corridor in the morning, almost screaming, knocking/rattle... Regarding the distribution of procedures - I had ALL different massage therapists!!!! I had to convince that there should be ONE massage therapist for all sessions. And regarding gas injections - they planned a massage AFTER... and what is the point of these injections??? Everything had to be monitored and rewritten... And the attending physician in the discharge document (which is given to everyone at the reception upon departure) wrote in my description that when I move, I limp on one leg...??????? that neither I nor any of my friends and strangers noticed me... and laughter... and sin...))) It’s definitely bad that people who do not live in this sanatorium can enter the territory (although all the doors are locked, but you can go into the room if you want!), and once I even saw a family walking with an infant on a bench...
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Галина Соловых
23.08.2017

Positives

Excellent location, very good service from all the staff: from doctors, medical staff performing procedures to reception and staff cleaning the rooms, it was always clean, bed linen and towels were regularly changed!! 1 VERY good medical facility!!! And of course a wonderful park and swimming pool. Thank you all very much, it is clear that people love their job and value their reputation!! I would especially like to note the extraordinary friendliness of all the staff, thank you for the comfort that YOU provide for relaxation and treatment!!! I will definitely come again !!!

Negatives

There is no negativity!!!!!!
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Виктор Мурзин
24.07.2017

Positives

We just arrived from Karlovy Vary. We rested in the Royal Villa. Everything was great, it was our first time here. I really liked it. If there is an opportunity, we will go again. There are no cons.
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Valerij Schlaht (Medvedev)
20.06.2017

Positives

We were in the sanatorium from June 3 to 17... we booked a room from sanatoriums.com... everything was great... especially the treatment, the work of the staff and the accommodation... I would like to mention the massage therapists Peter, Zita and Zlata... on gas injections- Rosanna..doctor Alexander Yanusevich is an attentive, responsive doctor with extensive experience - thank him very much!!! Thanks to the sanatoriums.com team - we will definitely come again!!! Good luck and HEALTH to everyone!!!

Negatives

...No
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Anatoly Rozenblyum
05.06.2017

Negatives

lived under the roar of construction next door
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Елена Кричко
30.05.2017

Positives

everything is perfect, starting from hotel booking.
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LIUDMILA SHCHERBAKOVA
30.05.2017

Positives

Location, accommodation, service, treatment - everything is excellent!

Negatives

In a restaurant, some dishes are simply impossible to eat, raw rice, dry buckwheat, meat and fish dishes cooked in the oven are dry. In a word, the food leaves much to be desired.
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OLGA STRELKOVA
27.05.2017

Positives

The food is much better this year!! Abundance of fruits, excellent hot dishes!!! Good job waiters!! Excellent room cleaning! An excellent gardener in the garden (a man who is older): if the award for the best employee of the Bristol Group was awarded, I would boldly give the main prize to him, such a positive, polite, friendly and always smiling person! A well-kept garden, with beautiful views of the city, birdsong and benches for relaxing!! And how many flowers!!! Great pool, open until 21.30! With dry sauna and hammam! Of the many hotels I visited in Karlovy Vary, I chose Bristol. Walking through passages from building to building does not bother me!!

Negatives

The holiday was spoiled by noise due to the renovation of buildings opposite our hotel, although it was a pleasure to observe the coordination of work during the renovation. It’s a pity that you have to run around a lot for procedures in different buildings!! Although also on transitions!! True, this didn’t particularly bother me, but it surprised me: I live in Bristol, and I haven’t received a single procedure in this building :))
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Марина Туктарова
25.05.2017

Positives

This is our first time in Bristol, but not our first time in Karlovy Vary, there is something to compare with, everything is wonderful, no complaints. Thanks to all the staff, without exception, to the maid for her responsible attitude - the room was always perfectly cleaned, to the massage therapists Dana and Peter, to the treatment nurses for their warm welcome to the patients, and to the restaurant staff. We really enjoyed.

Negatives

1. There is a cold radiator in the bathroom - it’s cool after a shower. 2. In Bristol, there is a restaurant on the fifth floor, why doesn’t it work, it’s a bit cramped for everyone in one place, the tables are not designed for 4 people and are right next to each other, sometimes it’s impossible to get around your neighbors sitting without disturbing them. But, nevertheless, I would not call this a disadvantage.
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Галина Степанова
22.05.2017

Positives

The quality of treatment is excellent. The quality of the accommodation is excellent. Food quality: can be rated "good". The work of the staff is excellent, the location of the sanatorium is excellent.

Negatives

Low range of food choices, Inconvenient food in two shifts. The schedule of procedures is not always successful: there is a long break between procedures, the same procedures are performed in different places.
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irina Surovyazova
18.05.2017

Positives

Developed infrastructure, a wonderful swimming pool, jacuzzi, sauna. It has its own territory - a beautiful park and recreation area with beautiful landscape design. varied food and the availability of dietary dishes, all dishes with calorie content indicated, the presence of three exits from the territory to different sources (N1,11,15,6) Proximity to the drinking gallery and Mosarika street. Professional doctors and good medical facilities

Negatives

A minor note to newly recruited young employees conducting physical procedures at the Gergiy House to undergo professional training and internship.
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Галина Козлова
09.05.2017

Positives

Everything is fine.
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Anatoly Sevryugin
20.04.2017

Positives

It’s nice that we returned the money for unused days of stay and treatment. Service, accommodation, food and staff work are all excellent. The transfer from the airport to the hotel added positivity.

Negatives

Long queues to see my sister to sign up for procedures. At the end I was billed for using the parking lot. This was unpleasant, since I did not take a car and did not use the parking lot. I understand that this is a technical error, but the sediment remains. If I had not paid attention to the bill, I would have paid extra money. The normal stay was blurred in the finale.
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