references
Наталья Гунькова
08.12.2018
Positives
I would like to express special gratitude and appreciation to the waitress Olga, for her kindness, accuracy and responsiveness!!!!!!Thank you very much to the site for organizing the excursion and many thanks to the guide Alena!!! She is magnificent. Alena opened the Czech Republic to us. As long as there are such people, we will go to the Czech Republic constantlyNegatives
The aftertaste from the pool was not very pleasant. The pool itself was simply gorgeous, but the staff did not fail to remind me every time with grumbling that I had arrived late and at 21.20 they were already asking me to leave the pool. The schedule stated that the pool was open until 21.30 and there were no other restrictions was indicated
Михаил Гладких
02.09.2018
Positives
1. Excellent location of the sanatorium from all sources and forest walking routes. 2. Well-groomed area, beautiful park. In the room: daily and high-quality cleaning. The hotel staff is friendly. 3. We evaluate the work of the medical staff and the quality of medical procedures as excellent! We were pleased with our appointment with Dr. Rumyantsev S.V. Liked everything !!! We dream of returning again...Negatives
No.
olga snegiryova-grimes
30.08.2018
Positives
The hotel is located in a beautiful, quiet and picturesque corner of Karlovy Vary. The rooms are large and bright. The balcony offers a magnificent view. The location of the hotel is very quiet and peaceful. Excellent linen and comfortable bed. The staff is friendly and helpful. Great restaurant with excellent and varied food. Just a wonderful swimming pool with a Finnish sauna. Large fitness center with a professional trainer. I will recommend all my friends and acquaintances to come to this sanatorium.Negatives
No.
Natalia Gourari
19.08.2018
Positives
Great hotel, very clean, spacious rooms, cool inside even if the weather is very hot, friendly and polite personal, convenient location.Negatives
I have nothing to complain about.
Ольга Швец
06.08.2018
Positives
Excellent staff, polite and efficient. All wishes were taken into account. All procedures were on time, there was no need to wait anywhere. Large comfortable rooms, snow-white linen, daily high-quality cleaning. High-quality and varied food, lots of fruitsNegatives
No
Лилия Сташкевич
06.08.2018
Positives
Nice big room, clean, comfortable. Well-groomed area. Convenient location. Excellent food.Negatives
Unfortunately, there are downsides. First of all, this is a doctor's appointment. After the first visit, there was still some confusion and some awkwardness. Strange refutation and doubt in diagnoses, reasoning using highly specific medical terms with comments that their understanding depends on the level of education. Let the doctor have no doubt - I have two of them of the highest diversified profiles. and an administrative, management position. But I am an expert in my field and I don’t trump this. Therefore, I did not respond to his remarks to see what would happen next. But in vain. If I had stopped it right away, there wouldn’t have been a spoiled mood from the second scheduled visit. Absolutely no one needed him - indifference permeated the doctor’s entire appearance. But since I dared to ask something, I was given a printout with information about the disease that the doctor suggested. After that, fortunately, the visit was completed. And the information went into the trash bin. My husband’s appointments were even worse - in the presence of a serious illness, he was prescribed procedures that absolutely cannot be performed. This was confirmed by the attending physician with whom we telephoned. By the way, the doctor did not explain what he was prescribing. He said that the nurses would write everything down and tell us. And how dare my husband ask to change the procedures during the second visit! The result is irritation and a spoiled mood. Two-thirds of the paid treatment for my husband, which he did not take, was wasted. We were amazed by the doctor's reports we received upon departure. It turns out that we were examined, the condition of our organs was determined - but they didn’t even touch us either during the first or during the second visit... I don’t want to give the doctor’s name. Maybe it’s just us that “didn’t catch his fancy.” But the main medical principle “Do no harm” must be followed by anyone who calls himself a doctor... I didn’t want to complain, they’re not complainers, and I feel sorry for my nerves and vacation... In general, to sum it up, the sanatorium is good, and so is the rest. Perhaps we will return, but definitely not to this doctor...
Анатолий Локоть
17.07.2018
Positives
The sanatorium is located away from the noisy resort center and higher up the mountain, next to the forest, so the air is magnificent and quiet. But it’s relatively close to the springs - about 10-15 minutes on foot. I was pleased to have a freely accessible swimming pool with a jacuzzi and hydromassage.Negatives
The attitude of the medical staff towards treatment is not serious. The doctor makes appointments after a short conversation, no tests are needed, the appointments are subjective. The procedures are offered at will; no one cares about the results at the end either. Time appointments overlap greatly with breakfast and lunch; you have to figure out on your own how to get a massage at the appointed time and at the same time have time to drink water 30-40 minutes before meals and eat, etc. The food is monotonous. There are no diets as such, no one prescribes them and there is no one to monitor this; there is nothing to choose from, even if you want to take care of your health. In general, the services are more like a hotel than a sanatorium. Separately about the territory - unkempt bushes and flower beds, many dried out and unkempt plants, the landscape is not thought out. Apparently there is no gardener.Answer from Hotel Georgy House
Господин Локоть,добрый день.Позвольте поблагодарить Вас за отзывМы очень рады, что Вам у нас понравилось. Также спасибо большое за тщательно подмеченные недостатки , в частности в отношении программы лечения.Oбьязательно проведем проверку и исправим их. Программа лечения , ведь это наша главная миссия. Что касается парка, садовника у нас есть, передам Ваше комментарии. Мы будем рады видеть Вас снова в нашем отеле Bristol .
Ирина Марголина
08.07.2018
Positives
Thank you very much to all the staff of the sanatorium for your attentive and friendly attitude! This was our first visit to Karlovy Vary and we are glad we chose Bristol. A magnificent sanatorium, a wonderful city, amazing forest parks around! Special thanks to Dr. Alexander Yanushevich and the restaurant staff! The food was varied and allowed me to stick to my usual diet. Thanks everyone!Negatives
Did not have.
ARMEN SARDARYAN
02.07.2018
Negatives
I was given a room without a sofa. And the advertisement on your website shows with a sofa. When I asked about this at the reception, they told me that it was because I had booked the room through "sanatoriums.com"Answer from Hotel Georgy House
Уважаемый господин ARMEN SARDARYAN, Спасибо Вам за отзыв. Вы проживали в категории номера двухместный номер согласно подтверждению бронирования. Фотография всегда отображает приблизительную обстановку номера и интерьер но не гарантирует 100% точность всего что на фотографии, могут например отличатся цвета , торшеры или другие элементы интерьера. Оснащение номера независит от того на каком ресурсе Вы забронировали. Если у Вас есть конкретные пожелания к категории номера которую Вы бронируете советуем написать эти пожелания в примечание к бронированию и тогда мы сможем заранее узнать ваши предпочтения. С уважением, Petr Polončak, Director of Sales
Elena Smyshliaeva
02.07.2018
Positives
Good morning everybody !!!!! Many thanks to the staff of SANATORIUMS, as always, everything was clear and competent. I was in Bristol for the first time 10 years ago, I stayed at the Palace, the Royal Villa, and I meet people here who have been coming here for many years in a row. The location of the hotel is good - near the forest and the beginning of mountain paths, the garden area is large, well-groomed, benches for relaxing, a good view from the mountainous area to the KV, there is an area for sunbathing. We were greeted warmly. Thanks to the hotel staff for accommodating me at my request - a room in the George House overlooking the street. Garden (and not on the roofs of houses). The room is wonderful - double, almost the price of a single, large area with a balcony. On the second floor of the building there is a common very large balcony - a terrace with sun loungers for sunbathing and relaxing. Very clean throughout the entire territory, they are cleaned daily, towels and bathrobes are replaced in a timely manner and at your request, if necessary more often. All bathroom amenities are sufficient. The Internet is weak, you can't watch movies, but it's enough for email and reading news. Available for extra. connection fee to high-speed. The medical facilities are good, there are many opportunities, unlike other hotels, for examination and treatment (read carefully on the website). The only one in KV where there is a procedure for underwater spinal traction. Remember that not the entire list of tests, examinations and procedures is included in the price of the trip. Don’t hesitate to ask your doctor about this when making an appointment and evaluate your options. Chief physician Vladimir Wurm, one of the best specialists in Karlovy Vary!!!!! For the first time I came here to treat my gastrointestinal tract, and the doctor also diagnosed me with diabetes, which was later confirmed in Russia. Attitude honey. The staff during the procedures, for the most part, are polite and responsible. You should not be late for procedures at any KV hotel. Meals are now organized in one restaurant and in one shift, but it has become a bit crowded - the tables are small and there are more of them. I didn’t see any negativity towards managers. The waiters this year are amazing!!! Since I go to KV every year, I can’t speak badly about the food - due to the pricing policy, all hotels have become more modest, but the quality is not bad. Your choice of meat and fish, lots of fruits and berries will be served. There will be no sturgeon, salmon or caviar. Walk along the streets of the city, look at the beautiful colonnades with springs, hotels, temples and theater. Climb Diana and walk to Oleniy Skok and the monument to Peter the Great, walk to the Richmond Hotel, with a beautiful park area. In the forest area, not far from the Church of Peter and Paul, there is a magnificent restaurant called Little Versailles, visit it and try velvety and nettle beer. Go to the pastry cafe Pupp and treat yourself to a signature dessert. While in KV, I visited many beautiful cities, towns, and castles in the Czech Republic, Germany and Austria on excursions. When approaching Karlovy Vary, I always think about how happy I am that I once found a place where I feel so good!!!! I wish everyone a good, positive mood and a wonderful holiday - everything is in your hands!!!Negatives
Avoid negativity...
НАДЕЖДА ПОЗДНЯКОВА
01.07.2018
Positives
Thank you very much for your help in choosing a sanatorium - it turned out to be helpful)), the location of the George House building is excellent, almost in the center of the Bristol building complex, getting around for procedures is very convenient, the room is large (30-35 sq m) with a balcony. The staff is friendly, competent, all employees kindly explain points that are unclear at the beginning of your stay. The food is on the level - everything is tasty and dietary. I think that next time (if there is one), I will choose the Bristol complex again.
Nataliya Raevskaya
19.06.2018
Positives
Nice large room, balcony-terrace, a lot of greenery on the territory, good treatment, attentive staff, comfortable stayNegatives
The food leaves much to be desired, the food seems to be fresh, but everything is cooked tasteless. Both meat and fish are all hard and dry, without taste or smell. Only the breakfasts are good. We need to work on this. Say hello to the chefs and wish them success in their work.
Alexander Dinges
04.06.2018
Positives
Modern methods of healing/treatment and equipment, high level of professionalism of doctors. There are no language barriers.
Сергей Борисов
20.04.2018
Positives
Everything is fineNegatives
unlucky with the weather (cold)
Василий Лехив
15.04.2018
Positives
Everything corresponds to the price!!! good complex - I recommend
Татьяна Хромова
08.04.2018
Positives
The hotel is very well located. Close to sources and attractions, but you can fully enjoy the peace and quiet. Excellent spacious and cozy room. Very clean. Friendly staff.Negatives
We didn't find any negatives during our week of stay.
ALEKSANDR DIACHENKO
31.03.2018
Positives
I would like to express my deep gratitude to all the staff of the Bristol George House Hotel for their responsiveness, professionalism, and courtesy. Continued success to you!Negatives
The quality of the massage leaves much to be desired
Бондаревич Виктор
27.03.2018
Negatives
There is no attentive attitude towards clients, there is no individual approach to patients, everything is done for show. And people come for treatment!
Елена Максименко
17.03.2018
Positives
Everything was excellent, the service was at the highest level, we are ready to come to the same hotel in September
Ольга Гафиятуллина
12.03.2018
Positives
I liked everything, everything corresponded to what was stated, I stayed in this hotel for the second time, my expectations were met, a big plus is the possibility of dietary meals, the proximity of springs, and the exit from the Bristol Palace allows you to immediately go for a walk in the mountains along the chosen route, the location is simply ideal - for every taste . Very friendly and attentive staff.Negatives
the absence of a shower cap among the toiletries, the absence of a brush (sponge) for cleaning shoes - paper strips were provided, I could not get a reflex massage from the specialist with whom I was treated on my last visit, but I went a second time to take a course with her again, they said that you need to sign up in advance, but they didn’t tell you how to do it.
Валентина Воронина
27.02.2018
Positives
The sanatorium is located in a beautiful location. It is convenient to walk around the city: you can go up to the park and mountains, or you can walk along the streets, along the embankment and admire the beauty of the buildings. The room is large, bright with beautiful furniture and all amenities. You can't hear your neighbors in the room. The swimming pool with jacuzzi and saunas for every taste caused great delight.Negatives
Very large and complex transitions, you won’t remember right away. I wish all this was closer to where we live.
Александр Борис
26.02.2018
Positives
The rest and treatment were a success!!!! Thank you all for your professionalism and positive mood)))))Negatives
No
Andrej Tissen
25.02.2018
Positives
The staff is not particularly interested in customers.Negatives
the food is monotonous and not tasty. Meat and fish dry cooked
Наталия Макиенко
22.02.2018
Positives
Excellent room, very comfortable. Very good location of the hotel, wonderful park area, beautiful and comfortable swimming pool. Nice staff, quality treatments.Negatives
Poor quality of food and serving of custom-made dishes.
ALEKSANDRS POLEZAJEVS
19.02.2018
Positives
Very nice and tidy hotel. The staff is responsive and friendly, making us feel very comfortable. I would especially like to thank the workers during the procedures - thank you! The next time we visit Karlovy Vary, we will keep your hotel in mind when choosing an accommodation option.Negatives
This review can hardly be called negative, rather it is wishes: - expensive parking (10 euros per day) for a week 70 euros. :( - there is no high-quality wi-fi. - out of 7 days of our stay at the hotel, the pool was not working for 3 days.
Ekaterina Kalinnikova
18.02.2018
Positives
I didn’t regret for a minute that I chose Bristol. I really liked the location, treatment, food, there are no complaints about the room. Everything was clearly organized, there was no need to wait in line anywhere. Even the notorious transitions between buildings made me happy, walking is very useful, you see, you can cover a couple of kilometers.Negatives
My only complaints are, perhaps, about water aerobics. Either the normal trainers are on vacation for the winter, or it’s just not popular, but the set of exercises is simply a disaster. Only once did the female trainer give normal exercises, but at the same time she kept looking at the paper and explained herself only with gestures.
nadezda ferkelman
12.02.2018
Positives
It’s hard for me to compare with other hotels. It was my first time. The room and the view from the balcony were even very good. The food was varied and good.Negatives
The treatment was not very good. I had problems with my knees. In the evenings there were simply no events.
Ольга Яковлева
16.01.2018