references
Светлана Чеботарева
17.01.2020
Positives
Spacious comfortable room. The staff is friendly. The procedures are well organized. Liked . We'll come again.
Answer from Hotel Georgy House
Добрый день, большое спасибо за Bаш отзыв, мы ценим вашу похвалу. Мы с нетерпением ждем вашего следующего визита в отель «GEORGY HOUSE»!
Ирина Позднякова
16.01.2020
Positives
Nice staff. Purely.Negatives
The food for a 4**** hotel is poor. Only fruit is good. New Year's dinner is not organized at all, with a limited menu. After 2 hours of boring waiting (the neighbors at the table were Germans, there was zero communication, just like we sat looking around, waiting for the holiday at an empty table), in the dark (on our table there was not a candle, but its stub) they simply left (we There is something to compare with; we are spending New Year’s holidays in Karlovy Vary for the 4th year.Answer from Hotel Georgy House
Добрый день, большое спасибо за ваш отзыв.Новогодний ужин состоялся в главном здании в Бристоле после бронирования.Мы постараемся все исправить во время следующего пребывания.
Vitali Selesnev
06.01.2020
Positives
Very spacious and beautiful rooms. Moving between procedures in all seven hotels is possible without going outside. The food is very tasty and varied. A very kind and responsive Manager, ready to help with any problems. If something happens, we advise you to contact him. The staff are generally very friendly with a couple of exceptions, but with the number of staff this is normal. The rooms were very clean. We highly recommend this hotel for a holiday. We were in the Czech Republic for the first time and really liked it. We also recommend taking advantage of the free trip to Prague if included.Negatives
A small minus is that the schedule of procedures practically did not allow us to go out into the city before breakfast and even in the intervals between breakfast and lunch to drink water from the source. Based on this, treatment with water was almost impossible. Once I had to contact the main manager about a personnel problem, after which the problem was fixed and no more problems arose.Answer from Hotel Georgy House
Добрый день,большое спасибо за ваш отзыв.
Anh Le Truong
03.01.2020
Positives
Overall very satisfactory! The facilities and the ambience are extremely appealing, the room or suite is really spacious, so you will simply feel comfortable.Negatives
Food is included and you really get full enough, but the taste factor can be improved a lot. If you specifically have your own menu or follow a specific diet, the staff will implement this in a really chaotic manner - so disappointing in fact that it's almost movie-like funny... It's best to just book breakfast and eat the other meals outside. Especially since you're otherwise constantly rushing back and forth between spa treatments and meals. Parking costs a lot for just one outdoor parking space on the property. All the many paths and corridors between the buildings are very confusing at first, so you have to get used to the labyrinth in order to find your way around. Staff speaks very modest English and German...Answer from Hotel Georgy House
Vielen Dank für Ihre Bewertung Wir freuen uns, dass wir Ihnen gefallen haben. Wir entschuldigen uns für die Probleme im Restaurant.Wir glauben, dass bis zu Ihrem nächsten Besuch alles so sein wird, dass Sie zufrieden sind. Wir freuen uns sehr auf Ihren nächsten Aufenthalt.
Vasily Zapivalov
19.11.2019
Positives
As always, Bristol is on top...!!! Keep it up.Negatives
1. Not tactful staff during water procedures on the -1 floor of Bristol;
Марина Юхнина
10.11.2019
Positives
Only positive emotions. Fifth time in Karlovy Vary, fifth hotel and the best.Negatives
The pillows need to be changed. Sleeping on these is not complete.
Oleksandr Starodubtsev
02.09.2019
Positives
cleanliness beauty silence clean airNegatives
as many procedures as possible
Юлия Шкоденко
07.08.2019
Positives
Comfortable rooms, delicious and varied food, convenient location of the resortNegatives
One big minus that spoiled the opinion of the sanatorium is the rudeness of the staff, especially the nurse in the mud - quite harsh, it was impossible to change clothes properly after the procedure, she was in a hurry all the time, indignant.
Юлия Панкратьева
28.07.2019
Positives
All liked it .Negatives
There is no air conditioning. There are few water coolers in the resort; they were not allowed to fill a flask. The pool closed earlier than expected. There is no elliptical in the gym.
Лилия Сташкевич
16.07.2019
Positives
An excellent resort for a relaxing holiday. Polite and helpful staff. Carrying out procedures strictly according to schedule, without waiting. Nice spacious room. Wonderful pool. Complete nutrition for every taste. Unobtrusive service in the restaurant, live music. Special thanks to the waiter Mikhail for his sparkling sense of humor and good mood, with which he constantly “infects” vacationers. We ask the restaurant administrator to pay attention to this employee. Thanks to all the staff of the resort! This is a place where you want to return!
Rafael Galiev
21.06.2019
Positives
All liked it. The hotel, staff, procedures, food were at the highest level. We fell in love with the city of Karlovy Vary very much. Tours to cities in the Czech Republic and Europe are very affordable and interesting. We will come many, many more times. Special thanks to Dr. Rene Pruza, a top-class specialist.Negatives
There was nothing negative.
Светлана Александрова
04.06.2019
Positives
Excellent location, fairly high-quality procedures, excellent food, a lot of fruits and vegetables (one drawback - the food is too salty, but perhaps this is individual characteristics), super swimming pool!!!!! Many medical staff (specifically the nursing staff) are excellent: Andrey, a Ukrainian massage therapist, does massage with great diligence, very high quality, nurses from the Royal Villa also provide excellent procedures: quickly and efficiently and kindly. The same applies to Libyan employees! Unfortunately, I didn’t write down their names((. In general, I highly recommend the Bristol system: the location is near the forest and not too high, close enough to the springs and its own territory is wonderful for recreation and medical services are excellent!!! And thanks to the staff in Moscow, who provide support for those in the sanatorium if any problems occur there!Negatives
The accommodation at the Georghaus Hotel is disgusting: a room with a view of the roof, for relocation there is an extra charge of 30 euros, despite the fact that I didn’t even stay in the room. The waiters are simply inattentive, untrained staff (for example: they come to my table with a mountain of dirty plates from other tables and, holding these plates almost in my face, begin to collect the plates from my table!! or they will not come at all and will not remove the dirty plates from my table behind previous visitors and had to sit at the table with dirty plates and crumbs on the tablecloths). Some medical staff also leave much to be desired!!! And they do procedures for show and behave rudely. Generally rude medical staff in George Chaos!Answer from Hotel Georgy House
Добрый день, позвольте поблагодарить Вас за отзыв. Спасибо, что поблагодарили наших сотрудников. Нам очень жаль, что у вас есть проблемы с нашим персоналом в ресторане и медперсоналом на Георгий Хаус. Мы стараемся работать с нашими сотрудниками, и мы надеемся, что сервис скоро наладится. Мы всегда рады видеть Вас в нашем отеле Georgy House или Вы можете попробовать наши другие здания.
Галина Сысоева
11.04.2019
Positives
The location of the hotel is very good, and the presence of its own small garden with benches, where birds sing at the beginning of the morning, has a very positive effect on vacationers, a sincere attitude towards people, a desire to explain and tell is also present among the staff and, in general, among Karlovka residents in general. The wonderful ringing air in Karlovy Vary and the warm March are especially pleasant for me, a person who came from Western Siberia of the Russian Federation. This city is a pleasant place to relax.Negatives
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Anzhelika Panina
08.04.2019
Positives
Mostly impressions are positive. The video on Sanatoriums practically reflects reality. However, don’t expect a nutritionist in a restaurant or his recommendations either) But the food is very decent, quite dietary and varied. In general, the sanatorium is very beautiful, which greatly enhances your vacation. Vacationers are Russians and Ukrainians. Mostly over 50 years old, they smile very little and almost no one says hello) The staff speaks Russian. Everything is reserved and polite, not without exceptions, of course. Procedures - quality health improvement and relaxation. Those who need treatment should still go to the clinic. A very good Thai massage salon, for a fee, of course. I’m not sure that we will come here again, we’ll probably choose something smaller, but this is an individual wanderlust and the dislike of a large number of people. Transitions are very easy to master; it’s even unclear why they write so much about them in the comments. In general, you can and should go. You can use the services of Sanatoriums, no complaints. By the way, last year’s sanatorium in Essentuki turned out to be no worse in terms of the quality of procedures and service)
Zans Ramanauskas
02.04.2019
Positives
Liked everything. The hotel is well located. Very nice spacious rooms. Nice restaurant and very tasty. The waiters are friendly and diligent, special respect to them. The pool is very nice and warm.Negatives
The doctor did not warn me that I needed to pay separately for an additional blood test.
Tatiana Khromova
31.03.2019
Positives
The sanatorium is excellently located. Comfortable spacious and very clean rooms. Good medical base. Friendly and qualified staff.Negatives
This time I was not very lucky with the doctor. Prescribes procedures without fully listening to the patient, which leads to a deterioration in health. I learned that there was a fee for issuing a prescription needed after the condition worsened only upon discharge from the sanatorium. In the restaurant several times we asked to be moved to a separate table; the existing ones were too small for 4 guests. But they constantly refused, citing full occupancy, although a number of tables remained empty during the week.
Aleksandr Gutkovich
31.03.2019
Positives
Friendly and attentive staff. Excellent, comfortable room.Negatives
In Georgy House rooms, it is desirable to improve the sound insulation of doors and eliminate their slamming from drafts. It is necessary that the doctor more carefully study and take into account the brought medical documents when prescribing treatment, and not prescribe routine procedures. It is difficult to call a stay in a sanatorium a treatment: rather, it is prevention and some sanitation. It is advisable to expand the list of procedures.Answer from Hotel Georgy House
Добрый день уважаемый Александр, позвольте поблагодарить Вас за отзыв. Мы ценим ваши комментарии относительно врача, мы будем расследовать и верим, что все будет хорошо при Вашем следующем посещении. Всегда рады видеть Вас в нашем отеле Georgy House .
людмила ананьева
10.03.2019
Positives
Everything is fine, we are glad that we visited this hotel!Negatives
The room is not far from the gallery, and you can constantly hear the door slamming.
OLGA Gafiiatullina
09.03.2019
Positives
This is my third time coming: - the reflex massage done by Rosana Markova is excellent, she also does pneumopuncture very professionally. I was satisfied with all the medical procedures that I took. Food and service all correspond to the star rating of the hotel.Negatives
I had no luck with the initial appointment with the doctor, I was scheduled for 8 -00, but first he saw the patient - the minute turned into 5 minutes, then they called him - the vacationer felt bad, the circumstances, and when he returned it was time for the next patients, so my appointment was canceled at a minimum, this is not the first time, your previous tests were good, the procedures prescribed were the same. I didn't mind. This treatment increased my blood pressure, but that’s my problem. I really regretted that I didn’t take a blood pressure measuring device with me.
Александра Котлярова
02.02.2019
Positives
The hotel is well located. Very nice spacious rooms. Nice restaurant.Negatives
There are too many transitions in the hotel, the first days are difficult to navigate. The girl at the reception is very slow and incompetent. Not a very large selection of dietary dishes in the restaurant
Irina Vinokurskaia
14.01.2019
Positives
All was good.Negatives
The attending physician was a little upset
Валиуллина Светлана
12.01.2019
Positives
For the last ten years, my husband and I have been coming to Karlovy Vary every year for the New Year holidays and have been staying in Bristol for two years - in 2018 at the Bristol Palace, this year at the Bristol George House. I really like the accommodation, all the services and infrastructure, excellent accommodation - price-quality. We plan to continue coming to this complex in the future. Thank you.
EVGENY PURTOV
26.12.2018
Positives
We stayed at this hotel for the second time. Everything is unchanged, at a very good level. Perhaps for the first time, some guests find it difficult to get used to the slightly confusing transitions between buildings, but all this is surmountable, and in the end it is very convenient. Last year the food was good, but this time it’s much better. With thanks !
Ольга Лукьяненко
23.12.2018
Positives
This is my second time at this hotel, and I think I’ll be happy to come again. The medical part is wonderful, the staff is very friendly, smiling and attentive. , food at the highest level (the menu order was not repeated for two weeks!). It is very convenient that through the website you can book and select a sanatorium with the necessary treatment. Thank you all very much!
Olena Prykhodko
21.12.2018
Positives
As always, in any weather, Karlovy Vary delights with its hospitality. At the Bristol Geog House sanatorium, almost all procedures are of high quality, the cleaning is excellent, the rooms are spacious and comfortable, the service in the restaurant is at a high level, the waiters are friendly and diligent.Negatives
Very bad huge uncomfortable pillows. It's high time to buy orthopedic ones made of memory foam or something like that. Salads are prepared in advance, they look unappetizing. I would like to give advice: salads made from delicate green leaves such as arugula or spinach simply cannot be mixed and seasoned with oil. It is also unacceptable to serve salads from the refrigerator. We hope that all these comments will be taken into account and the shortcomings will be eliminated. Thank you !
Natalia Kobeleva
16.12.2018
Positives
I liked everything, starting from the meeting at the Prague airport. Excellent location of the hotel, close to springs, shops, and the center of a beautiful cozy city. We also found the location of the hotel to be the most convenient: close to the procedure site, swimming pool, and restaurant. Several exits to the street, very convenient internal passages. Room, balcony - everything is as shown in the video. The food is at a decent level. The assortment is very large, for every taste and diet. We had half board, under the supervision of a nutritionist. Dishes, incl. dietary ones are always decorated with such taste that from the very morning they charge you with positivity for the whole day. Attentive staff. Before arriving, I asked to make an appointment with the head doctor, the request was heard, for which special thanks go to both the client support of the site and the doctor for paying attention to us, regardless of how busy we were. All procedures were carried out efficiently and on time. Thank you for the gift of an excursion to Prague. Although we got a little wet in the rain, it was very interesting. We plan to spend our next vacation only at the Bristol Georgy House sanatorium and booking through the website sanatoriums.com is required.
Tatiyana Smolina
14.12.2018
Positives
Everything is very good. And in terms of organization, and in terms of treatment, and in terms of location.Negatives
No.
Мышинская Елена
10.12.2018