references
Lyutin M.
29.08.2017
Positives
From the first to the last day, the atmosphere of stay (sleep, getting up, eating, returning after walks or excursions), which is created by the sanatorium workers, is not so favorable in every family. Quiet place and not so far from the sources. Although it could be further away for people who do not understand the benefits of walking. And the air!!! - I’m thirsty (only this!)
Larina .
29.08.2017
Positives
We rested with a child in Karlovy Vary in the Prague sanatorium. Excellent service. The location of the sanatorium is in a convenient location, not so far from the springs. Excellent varied food. The sanatorium is small and very clean. The staff is very friendly. The downside is that there are no safes in the rooms. This is my first time visiting the sanatorium website. Thank you very much for your website. It’s very convenient to work with you.
Наталья Б.
26.08.2017
Positives
Everything is fine. Very well located. Quiet place, not far from springs, good walking routes. The food is delicious and varied. The procedures were carried out efficiently and with care.Negatives
Apparently the hood in the kitchen is not working well. The rooms smelled of food.
Марат Т.
14.08.2017
Positives
The sanatorium is located in a great location, away from the bustle. Wonderful staff. The treatment is no worse than in the Astoria sanatorium. I can rate the price-quality ratio as “excellent”. We are thinking of coming again next year.Negatives
Breakfast needs to be more varied.
Valentina K.
31.07.2017
Positives
I have been to this hotel 3 times already. So I like everything here. I especially like the ratio of the price of the hotel and the quality of the services provided. The hotel's balneo department has been well renovated. All the whims and wishes of clients are fulfilled immediately. Excellent hotel team. I recommend this hotel to my friends and relativesNegatives
This may not be negative, but simply a wish. Invite another doctor. It is very difficult to find a qualified doctor at the resort. But the hotel would benefit if another doctor gave the examination and recommendations for treatment.
Natalia D.
12.07.2017
Positives
I really liked it! Cozy, quiet, friendly. Thanks a lot!Negatives
No
Galina V.
10.07.2017
Positives
Excellent rooms: bright and spacious, I had a full balcony. The food is tasty, home-made and varied
Николай Д.
01.07.2017
Positives
The work of the sanatorium staff is beyond praise! Thank you all so much and long life!Negatives
No!
Ирина Д.
28.06.2017
Positives
We were pleased with our stay at the Prague sanatorium. Cozy hotel, friendly staff, good food. I recommend others to relax in this sanatorium.
Zhanna .
26.06.2017
Positives
The combination of price + quality is optimal in my opinion. The staff is amazing! - very friendly. The treatment is good - all procedures are presented and carried out on site. The room has everything you need - a large wardrobe, TV with Russian channels, a desk, a sitting area, a comfortable bed, bed linen made of natural fabrics - you sleep well. The food is varied, no complaints!Negatives
- he’s not there, he’s just not there, that’s all. There is a clarification - it will be difficult for people with heart and musculoskeletal problems to climb from the springs to the hotel, the road is uphill, although the climb is smooth and the angle is small, 15-20 degrees.
Светлана Р.
13.06.2017
Positives
Thank you very much, everything was very decent: the food, the treatment, and the staff. Only advantages and positive emotions. THANK YOU
Valery N.
13.06.2017
Positives
Dear support group. We would like to thank you for your attention and excellent service. On a recent trip from Toronto to Karlovy Vary, due to a delayed flight, we encountered problems, but thanks to your attention in solving our problem, your driver met us late at night at Prague airport and delivered to the Prague sanatorium, where they waited for us and placed us in an excellent room. We wish you good luck in your business.
Aurora .
11.06.2017
Positives
Oceni dobrojelatelinii i otzivcivii personal. Pitanie dieticnoe, vcusnoe i raznoobraznoe. Mestoraspolojenie precrasneishee. Cistota,uiutnosti i spokoistvie v otele priglashaet nas priehati zdesi vnovi i vnovi. Bolishoe spasibo vsemu personalu otelea Praga, osobenno dobrodushnoi Renate, kotoraia vseh vstreceaet s ulibcoi i horosim nastroeniem, gotovaia pomoci vsem.Negatives
Net of minuses, he rates everything beautifully
Сания Я.
07.06.2017
Positives
1. Convenient location in relation to the sources (7-10 minutes of leisurely walking, which is extremely necessary as morning exercise in the morning and as exercise before lunch and dinner) 2. Cozy corner, no city bustle, in the morning we wake up to the singing of birds 3. Homely, family atmosphere 4. Competent work of the administration, very polite attitude of the staff, who are ready to help in solving any problems 5. Competent doctor 6. A well-designed menu eliminates the exacerbation of existing diseases 7. High-quality prepared food. 8. The absence of a buffet is rather a plus, as it eliminates overeating without compromising the quality of food in any way 9. Excellent work by the medical staffNegatives
There was no negative for us
Наталья Б.
06.06.2017
Positives
We rested in the Prague sanatorium and liked everything very much. Very good attentive staff. I recommend to everyone.Negatives
There are no cons. We liked everything.
Anastasia K.
05.06.2017
Positives
Everything is very good! I recommend it to everyone! Very helpful staff. The hotel is well located. Tasty food. Everything is very homely!Negatives
I didn't like the doctor at the hotel. And the breakfasts are a bit monotonous.
Sergei .
30.05.2017
Positives
We are very pleased with our stay and treatment at the Prague Hotel. Cleanliness, comfort, peace. A good range of treatment procedures. Balanced, tasty prepared food. Thanks to all the staff: reception administrators, doctor, nurses, massage therapist, two cooks, waitresses and maid for their conscientious work and attention to all our requests. We sincerely thank everyone! Sergey and Elena Romanenko.Negatives
There are no cons.
Виктор Т.
21.05.2017
Positives
Thank you to all the staff for a wonderful stay in the fabulous hotel Prague, Tactful and very attentive attitude towards our treatment, delicious food and hospitality will be remembered for a long time, St. Petersburg, Toskin family
Elena A.
14.05.2017
Positives
Wonderful place, warm, clean, spacious rooms; plentiful, delicious, varied cuisine; kind, attentive staff - attentive doctor, wonderful nurse, massage therapist with magical hands, very wonderful water treatments, relaxation in the salt cave. The service staff are very nice, kind, attentive, wonderful ladies at the concept, they will explain everything and help you understand unclear issues. I recommend this wonderful hotel to everyone. Very conveniently located.Negatives
There are no downsides, only positive impressions, emotions, sensations, treatment results.
Nina K.
06.05.2017
Positives
,I’ve been staying at the Prague hotel for 4 years, I really like everything, this year I stayed from April 8 to April 22, the rooms are warm, the attitude is very friendly and respectful, the rooms are clean, the medical staff works great, no queues, everything is on time and of high quality, the food is excellent , delicious and varied, many thanks to the young cook and waitress Elena, in general I would like to thank everyone and wish the entire team health and success in their work, everything is great, I will continue to be friends with them and come only to PragueNegatives
there is no negativity and there shouldn’t be
Елена В.
05.05.2017
Positives
- location of the hotel relative to water sources - cozy, almost homely atmosphere - quality of room service, in the restaurant, at the reception, and medical staffNegatives
- the number of some procedures (hydromassage, Aquai massage) is only 1 time per week - monotonous breakfast menu, lack of a toaster for bread, few vegetables and fruits.
Ольга Т.
23.04.2017
Positives
The Praga sanatorium was completely renovated in winter. Everything is beautiful, clean, very cozy, homely). All the staff are very friendly, responsive and sensitive. They always meet halfway in all matters. Procedures are prescribed in large quantities; if you suddenly forget or are late for a procedure, they always call and do not refuse the procedure, as often happens in large hotels. Wonderful massage therapist, wonderful nurses. The maid Monica deserves special praise). Cleaning every day, towels changed every 3 days, bed linen changed once a week. The food is delicious and plentiful! The portions are large, I couldn’t eat everything)). Breakfast - yogurt, cottage cheese, porridge, juice, kefir. a plate with sliced cheese, ham, sausage, egg, delicious bread and delicious pastries, coffee, tea, milk, cereal. Baking in the morning and at lunch, fruit for dinner. Everything is delicious and beautifully presented on plates. Lunch and dinner - custom menu. The location of the hotel, in my opinion, is very good - not far from the springs, but you also have to walk), walking and water are the main treatment of the resort, and also gas injections (pneumopuncture), in my opinion, this is one of the most important procedures, because... it really helps with joint pain, it has been tested on itself many times (and of course, all other procedures also have a very good effect on health). We had a great time, many thanks to all the hotel staff. We will definitely try to come back here).Negatives
Not negative, but some comment on nutrition. It is no secret that people who usually have a diseased gastrointestinal tract come for treatment. The food is delicious, of course, and the portions are large, but... still, with disorders of the gastrointestinal tract, many are advised to eat a more dietary diet. During our visit, there were several people suffering like me, so we asked the administration and the cook to meet us halfway and cook without gravy or frying. And thank you very much to them, they met us halfway. Especially for people like me, the cook cooked separately, steamed and without gravy, and cooked a light soup separately. And yet - a lot of meat!!! I would like to see more fish and cottage cheese products, such as casseroles, cheesecakes, dumplings... On the last day there were cottage cheese noki (lazy dumplings) with strawberry and sour cream sauce - delicious!!! But this happened 1 time in 2 weeks(((.
Людмила Ш.
15.04.2017
Positives
warm and attentive attitude of all staffNegatives
very uncomfortable pillows on the bed
Светлана .
09.04.2017
Positives
A sanatorium for those who prefer cozy accommodation in a small hotel. There are about 35 people in total. Basically, Russian Germans come from Germany, so communication is in Russian. The service staff are Czechs who speak Russian. Clean, neat, a little old-fashioned, but that also has its own charm. Cooking is done by Czech chefs at the hotel. The food is delicious. The hotel receives thermal water and therefore offers mineral baths. The attitude of the staff is friendly. Overall we liked it.Negatives
There is no strictly dietary food. The procedures (with the exception of baths and massages) are not planned out thoughtfully, the intervals are small, so you practically do not rest during the procedures. But this matter is fixable and depends on the administration of the sanatorium.
Светлана Ч.
29.03.2017
Positives
The location of the hotel is not far from the springs, along a gentle hill. The room is clean, the furniture is excellent - made of wood, the ceilings are high, the view from the window is excellent, 7 Russian-language channels on television. Cleaning daily, change of towels and linen - according to schedule. The food is very tasty, varied, and in 2 weeks we have never had the same meal again. The staff is friendly, responsive, attentive. The treatment is excellent, everything is on time, sometimes you can even undergo the procedure earlier if there is a window. Mostly Russian-speaking pensioners vacation, so the staff speaks Russian. And throughout the city there are no problems with the language - everyone understands Russian. We arrived on Sunday, they organized an emergency doctor’s appointment for us, i.e. We didn’t lose a day of treatment - thank you very much for that.Negatives
Poor soundproofing in the room. You can hear the TV and conversations in the next room.
Nadezhda K.
26.03.2017
Positives
I liked everything: location, food, treatment. The hotel is not big, but very cozy, homely atmosphere. The reception staff are friendly and attentive. There was enough food for everyone.
Lidija F.
28.11.2016