references
Rosa Frost
27.11.2021
Positives
During your stay at Hotel Ruze, we can only say good things. Excellent medical staff. The entire staff is polite, responsive and correct. Special thanks must be given for cooking. We can recommend this hotel. We are full of positive energy! Thank you.
Lyudmyla Mjatschin
26.11.2021
Positives
I would like to thank you very much for such a wonderful spa holiday! The Hotel Ruze is recommended!!!
NATALIA MORARI
25.10.2021
Positives
Many thanks to the “Sanatoriums” team, you are on top as always. Meeting at the airport, departure, accommodation, booking, everything is above all praise. This is not the first time I have used your services. I promote them among my friends and, without exaggeration, I say: “You are great professionals.” Thank you.Negatives
More likely not even a negative, but a small wish. The return transfer was very early, because it was for a group of Israelis who were leaving much earlier than us. Our flight was at 14.25, and we were picked up at 9.00 from the hotel. We arrived at the airport at 10.30. The driver was a great guy, polite, attentive, and helped with the suitcases. We were at the airport, indoors, for a very long time. because check-in started only at 12.25, 2 hours before departure. The Covid situation is a little stressful. And everything is ok. Thank you.
Lyudmyla Mjatschin
20.10.2021
Positives
I am very grateful for such a vacation, everything was wonderful!!! I recommend the Ruze Hotel to everyone!!!
Igor Chernyschov
17.10.2021
Positives
Just yesterday, i.e. 10/16/21, I arrived from the sanatorium. in a word, everything is EXCELLENT. Very good service. Friendly staff. I have never heard any negative statement or dissatisfaction about the Hotel from visitors, only positive emotions. This is not the first time that many people prefer Ruze. In turn, I will recommend this Hotel to my friends. I also liked the excursions. Thanks to the guides Valentina and Alena, I learned a lot of interesting things. The manager Irena is also excellent, always in touch.Negatives
Rather more noticeable than negative. For me, the mattress was a little hard, but as they say, it depends on the taste and color, etc. Regarding the excursion, you need to give recommendations so that older people, if possible, do not attend these events. They simply don’t have time and get tired. I could see this from the outside. That's the whole downside. Overall I was very pleased. THANK YOU
Дмитрий Вульф
25.07.2021
Positives
Friendly staff, pleasant atmosphere, clean room with a spacious shower. very good, rich breakfast. Price and quality match.
Сергей Катнич
23.07.2021
Positives
Thanks to Sanatoriums for such a detailed description of the hotels and ease of booking. We were very pleased, the hotel fully corresponds to the description
Irina Laptiy
22.07.2021
Positives
Clean and beautiful hotel with very tasty food, convenient location - a quiet green place near the center, friendly and helpful staff. Clean comfortable rooms. The beds are comfortable, the bed linen is snow-white
Лариса Дмитриева
28.08.2020
Positives
Very friendly staff, good food (breakfast and dinner) Clean room.Negatives
Breakfast is a bit monotonous. Room cleaning starts very early, it is impossible to get enough sleep on weekends when there are no procedures.
Natalia Petrosidou
18.08.2020
Positives
I liked everything very much, it was a pity to leave. I'll definitely come next time. I will recommend everyone I know to visit this wonderful place and improve their health.Negatives
I would advise removing the smoking urn at the entrance to the hotel. Very unpleasant smell. My room was permeated with the smell of smoke as it was located above the hotel entrance. Smokers were noisy until late at night and disturbed sleep.
Любовь Максимова
09.04.2020
Positives
Everything is fine, great hotel, good doctors. Very convenient placeNegatives
No
Galina Palagina
29.03.2020
Positives
We stayed at the Rouge Hotel from March 12 to March 18, 2020. We left urgently due to the cancellation of flights. Postponed from 28.03. It's a pity! I really liked the hotel. Liked everything. And the location (everything is close) and the rooms (small, but have everything you need: a spacious shower, a safe in the room, a comfortable mattress, snow-white linen, etc., etc.). Attentive and caring staff. Room cleaning is daily and of high quality. The doctor's examination and recommendations are up to par. Gla
nadezda kozina
23.03.2020
Positives
I liked everything - attitude, treatment, food, service, location, excursionsNegatives
I had to leave 4 days early due to quarantine, I’m sorry for the procedures not done, the lost money
Светлана Романова
20.03.2020
Positives
I express my sincere gratitude to the entire hotel team, who managed to create a calm, friendly atmosphere in such a difficult time, helped their guests in everything. Treatment continued, they provided hot water and tea throughout the day. They helped with issuing tickets to their homeland due to the changed situation. I wish the speedy normalization of the current situation and the establishment of work in a normal environment. And, most importantly, health!
Венера Кадырова
19.03.2020
Positives
I liked absolutely everything: food, accommodation, cleaning, attitude of the staff. Food buffet, variety of dishes!
Татьяна Давлетова
16.03.2020
Positives
Good evening. I would like to express my deep gratitude to all the staff of the Ruze Hotel. At the reception you are always greeted by friendly administrators who are ready to help in resolving any issue. The room is cleaned daily, towels are changed, and dust is wiped off. The cooks cook very tasty and varied dishes. The staff of the hospital do their work professionally. Thanks again. I wish you further development and prosperity, friendly holidaymakers. Good health to everyone.
Марина Гришина
16.03.2020
Positives
Good afternoon I knew the location of the hotel from previous trips. The food is good, the living conditions are good. Everything is fine! A free excursion to Prague was a bonus. Alena Reznikova conducted the excursion very interestingly, I am grateful to her for the excursion. This was not the first time I went to Prague, but only this time I really enjoyed the excursion! Thank you!Negatives
You need to look for negativity in your heads!
Friedrich Arndt
15.03.2020
Positives
The week flew by quickly. All the staff are wonderful. The cuisine is varied, the menu is different every day and all dishes are delicious. The sanatorium is located in a convenient location, next to the springs. The only inconvenience is that the procedures are in different buildings.
Robert Martel
07.03.2020
Positives
Everything was very to our satisfaction, really friendly and great👍
Ляйля Тугумова
28.02.2020
Positives
We stayed at the hotel from 5.02 to 14.02. I liked everything very much. Thanks to all the staff of the sanatorium for their responsive, friendly attitude towards the guests, for the delicious food and quality treatment. Always clean, comfortable rooms, very convenient location of the hotel, close to the springs. Special thanks to sanatoriums.com. No matter what questions you have, they resolve them quickly and are always ready to help! I will recommend your hotel to everyone and we will definitely come again!Negatives
There are no negatives, everything was very good!
Petr German
11.02.2020
Positives
Excellent location (close to all sources, in a straight line, no need to climb uphill), varied food, good range of procedures, friendly staff both in the restaurant, during procedures, and in cleaning rooms
Elena Pedyash
11.02.2020
Positives
Excellent location (both in the center and close to all sources), good varied food (there were even Czech dishes), a good range of procedures. Good service in the restaurant, during procedures, and in housekeepingNegatives
For lunch and dinner, the only drinks available are water and tea in the heater, which is over-steamed and therefore tasteless. It would be nice to have tea bags for breakfast, or some other drinks.
RITA KAZHDAN
02.02.2020
Positives
We were very pleased with our stay at the Ruge Spa Hotel. We will definitely return here next year (we visited from January 14 to 23)
Евгения Филькова
31.01.2020
Positives
close to the springs, no queues for procedures, friendly staffNegatives
very small rooms
Natalia Churkina
26.01.2020
Positives
I liked everything, the proximity to the sources, the quality and variety of food, the calm work of the staff, thank you, this is our best experience in 4 years, we hope to returnNegatives
Small rooms, the need to switch to some procedures at the Malta hotel
Нина Коробова
25.01.2020