references
Positives
Treatments without fault. Breakfast goodNegatives
Disability friendly, sauna appointments not available, bathroom? Snack inedible Food in the evening: always the same (mashed potatoes from the bag, for example? Sauces? Burnt fish tails) Salad buffet good
Answer from Spa and Wellness Hotel Silva
Lieber Herr Vielmuth, wir bedanken uns für die Bewertung. Es tut uns leid, dass sie mit unseren Dienstleistungen nicht zufrieden waren. Wenn Sie Zusatzbedürfnisse haben, ist es am besten, wenn Sie diese per E-Mail vor der Anreise oder dann an der Rezeption äußern. Team Spa Hotel Silva
Positives
Perfect all around. We were very satisfied and will recommend you to others.Answer from Spa and Wellness Hotel Silva
Lieber Herr Franz, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
Excellent location of a small, cozy, clean hotel. Walks through the forest, background music in treatment rooms and dining rooms, therapeutic procedures and friendly staff!!! Relaxation and wellness treatments! Thank you: Martina, Petra, Natalia - professional massage therapist, Jan, Vladi.Answer from Spa and Wellness Hotel Silva
Уважаемая госпожа Дубовой, спасибо за ваш ответ. Мы с нетерпением ждем вашего следующего визита. если вы хотите заранее сообщить нам о своих предпочтениях в еде, пожалуйста, напишите нам по электронной почте. С уважением, команда отеля Silva.
Positives
Nice staff, good location, delicious foodNegatives
Trip to Prague was a bit stressful. The group was too large for a tour guide. Unfortunately no reservation for swimming pool parking in other hotelAnswer from Spa and Wellness Hotel Silva
Lieber Herr Simon, wir bedanken uns für die Bewertung. Unser Hotel organisiert den Anflug nach Prag nicht. Vor dem Hotel befindet sich ein öffentlicher Parkplatz, leider können wir Ihnen dort keine Plätze reservieren, aber bei der Anreise sind immer genug platze da. Team Spa Hotel Silva
Positives
Ideal location on the outskirts of the forest, but at the same time close to the colonnade and the center of the resort. Calm and quiet. All premises have been renovated, it is pleasant to be in the room, in the restaurant, and in the treatment rooms. The staff speaks multiple languages: Czech, Russian, English, German. Instructions and menus are also in 4 languages. Therefore, there were no problems in communication. And they always proactively offered help: organize lunch on the road, order a taxi in advance, provide a vegetarian menu, etc.Negatives
I would like the sanatorium to know in advance about food restrictions or that this could be done through the sanatorium platform before arriving at the sanatorium.Answer from Spa and Wellness Hotel Silva
Уважаемая госпожа Каралева, спасибо за ваш ответ. Мы с нетерпением ждем вашего следующего визита. если вы хотите заранее сообщить нам о своих предпочтениях в еде, пожалуйста, напишите нам по электронной почте. С уважением, команда отеля Silva.
Positives
The Hotel “Silva” is highly recommended! I enjoyed a week's spa stay, it definitely did me good.Answer from Spa and Wellness Hotel Silva
Liebe Frau Becker, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
I would especially like to mention the magnificent chef Radek Snajdr and masseuse Leona Havelkova.Answer from Spa and Wellness Hotel Silva
Уважаемый г-н Зарецкий, спасибо за ваш отзыв. Мы верим, что вы вернетесь к нам снова. Коллектив спа-отеля «Сильва»
Positives
Everything was excellent, wonderful staff, varied menu. Of course, to truly appreciate the effects of the procedures, you need to be at the resort for at least two weeks, which we will try to do next year.Answer from Spa and Wellness Hotel Silva
Уважаемый г-н Семибратоу, cпасибо за ваш ответ. Мы с нетерпением ждем вашего следующего визита. С уважением, команда отеля Silva.
Positives
We had a great time, all the staff were very attentive. Thanks everyone!Answer from Spa and Wellness Hotel Silva
Уважаемый г-н Свет, Спасибо за ваш отзыв. С уважением, команда отеля Silva.
Positives
The location of the hotel is of course absolutely brilliant. Located on the outskirts, in the middle of a forest. The hotel is not big and that alone makes it a place to relax. The suite is beautiful and tastefully decorated. With balcony. The staff speaks German, Russian and of course Czech. Very accommodating and friendly. The food is traditional Czech cuisine. The applications have been very good for us. Especially the massage with Natalja.Negatives
We would have appreciated a larger selection of salads when eating. We would have liked the self-service buffet dinner. The hard mattresses took a toll on us.Answer from Spa and Wellness Hotel Silva
Lieber Herr Sawazki, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
I really liked the hotel, excellent location, forest, air. The girls at the reception are very responsive, Martina and Nicole, they help a lot with any question. We also liked the food, especially the lunches, like in the best restaurants, the chef is great!!!!! The balneo has very good staff, any request to change something is no problem, the nurses are professional, the massage therapist Natasha has golden hands, I didn’t want to leave. The girls who cleaned the rooms were great, changed towels, cleaned everything clean, there were no problems. We were pleased with everything. Thanks for all. I would like to add: the transfer is at the highest level. Pan Yaroslav met us, and he told us a lot of interesting things along the way.Negatives
There is no negativity. Just one wish: we need nets on the windows. Forest area, lots of insects and mosquitoes.Answer from Spa and Wellness Hotel Silva
Уважаемая госпожа Поликарпова, Спасибо за ваш отзыв. С уважением, команда отеля Silva.
Positives
I am very pleased with the site sanatoriums.com, everyone is very attentive and resolves all issues at any time, thank you very muchAnswer from Spa and Wellness Hotel Silva
Уважаемая госпожа Шойхет, Спасибо за ваш отзыв. С уважением, команда отеля Silva.
Positives
Good location. Near a forest and a park. Near a source. The doctor and staff also left a good impression.Negatives
The food in the sanatorium would like to be more varied. We were there in the summer and there were almost no fruits and vegetables except for cucumbers and tomatoes. Dinner was not an acceptable meal at all. Every day you have to choose and order for tomorrow, but the choice is not large. The portions are small and the food is not tasty. There are no drinks, even simple water for a fee. The bed was changed once every two weeks. It only deserves 3 stars with a minus.Answer from Spa and Wellness Hotel Silva
Благодарим вас за отзыв. Это очень важно для нас. С уважением, команда отеля Silva.
Positives
The impression is positive. The staff is attentive and polite. Special thanks to Martina, she helped with all questions.Negatives
We were worried when we were waiting for the transfer from the hotel. The driver arrived half an hour later.Answer from Spa and Wellness Hotel Silva
Уважаемая госпожа Гриншпун, Спасибо за ваш отзыв. С уважением, команда отеля Silva.
Positives
Nice small hotel, near the forest. Friendly staff. The food is not dietary, but quite decent. Dinners were served very aesthetically. Special thanks to Dr. Gabriela.Negatives
The room we were placed in did not quite meet our expectations.Answer from Spa and Wellness Hotel Silva
Уважаемая госпожа Дизик, Спасибо за ваш отзыв. С уважением, команда отеля Silva.
Positives
Nice small and cozy hotel, parking right in front of the house.Answer from Spa and Wellness Hotel Silva
Lieber Herr Schellack, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
We've been to Marianske Lazne about ten times and stayed in different hotels. It was our first time in Silva and we were very pleased with everything. The colonnade is within walking distance without steep ascents and descents, excellent location of the hotel in the park itself, silence, fresh air, excellent staff work, delicious food. We will be back here again! And as always, excellent and precise work by Sanatoriums in organizing everything. Thank you very much!Negatives
Everyone was happy.Answer from Spa and Wellness Hotel Silva
Уважаемая госпожа Тутунару, Спасибо за ваш отзыв. Надеемся увидеть вас снова. С уважением, команда отеля Silva.
Positives
It went just great from start to finish. Booking was very easy, entry was uncomplicated, and the welcome from very friendly staff was great. The hotel is very clean, located on a quiet street, on the edge of the forest. The staff at the hotel is friendly and helpful. A special compliment for the kitchen. Everything went smoothly, without delay, and everything was well thought out and organized. The food was very tasty, beautifully served and of course sufficient. We are already planning our next vacation. We will recommend this hotel.Answer from Spa and Wellness Hotel Silva
Lieber Herr Miller, wir bedanken uns für die schöne Bewertung. Wir hoffen, dass Sie zu uns wiederkommen. Team Spa Hotel Silva
Positives
An optimal spa stay with a very nice single room: view of the forest and blooming rhododendrons. My thanks to the very empathetic doctor, to the top therapists at the Spa Hotel Silva and to all the very friendly employees at the reception, in room service and in the restaurant, especially to the chef, who spoiled us with gourmet dishes every day. My expectations of the excellently rated Spa Hotel Silva were exceeded! I would be happy to come back with the transfer from Sanatoriums.com from the front door.Negatives
There is nothing negative!Answer from Spa and Wellness Hotel Silva
Liebe Frau Kober, wir bedanken uns für die schöne Bewertung. Wir hoffen, dass Sie zu uns wiederkommen. Team Spa Hotel Silva
Positives
The staff is friendly and responsive. The food is very good.Negatives
The cleaning of the rooms is very bad!Answer from Spa and Wellness Hotel Silva
Уважаемый господин Лозовер, cпасибо за ваш отзыв. Мы ценим это. С уважением, Команда отеля Silva.
Negatives
Unfortunately the transport to Marienbad and Falkensee did not meet our expectations and we would not book again!Answer from Spa and Wellness Hotel Silva
Lieber Herr Hanisch, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
Nice little hotel. Very clean rooms and friendly staff.Negatives
There's nothing negative.Answer from Spa and Wellness Hotel Silva
Liebe Frau Winkler, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
Again and again....Negatives
Nothing 🙂Answer from Spa and Wellness Hotel Silva
Lieber Herr Melcher, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
Thank you very much, I liked everything very much.Answer from Spa and Wellness Hotel Silva
Уважаемая госпожа Ульманн, спасибо за ваш отзыв. Команда отеля «Сильва».
Positives
Friendly staff, good food, varied treatmentsNegatives
There isn'tAnswer from Spa and Wellness Hotel Silva
Liebe Frau Fischer, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
We felt very comfortable. Nice, quiet hotel with great staff who speak German! Appointments for the treatments worked perfectly and were well coordinated for us as a couple. The food was great and we can happily recommend this small but fine hotel. Everything went well on the inclusive trip to Prague and we had a perfect German tour guide on site.Negatives
we can't say anythingAnswer from Spa and Wellness Hotel Silva
Lieber Herr Ahnert, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
The hotel has a good location next to the forest and a 5-minute walk to the colonnade. The hotel staff is always friendly. The food was delicious.Answer from Spa and Wellness Hotel Silva
Liebe Frau Repcenko, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
+ small, quiet hotel in the countryside + very friendly and helpful staff + top cuisine; A poem every time + it was absolutely quiet in the therapy rooms so you could really enjoy it + short walk to the colonnades, restaurants and shopping opportunities. We can recommend the hotel without hesitationNegatives
- No luggage ramp to the entranceAnswer from Spa and Wellness Hotel Silva
Lieber Herr Kämpfen, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
Very friendly staff, very good knowledge of German, very well maintained, good location, very quietNegatives
The salads could use a little more loveAnswer from Spa and Wellness Hotel Silva
Lieber Herr Storandt, wir bedanken uns für die Bewertung. Team Spa Hotel Silva
Positives
Very friendly staff. The treatment was very good and professional.Answer from Spa and Wellness Hotel Silva
Sehr geehrter Herr Ritter, wir bedanken uns für die Bewertung und hoffen, dass Sie zu uns wiederkommen. Team Spa Hotel Silva