references
Wolfram Hotzler
17.06.2022
Positives
The location of the hotel on the edge of the forest and the city is ideal for older people. We received a very friendly welcome and were served carefully by the staff. Actually, we couldn't have met better. As requested, we were also given appointments for treatments in the wellness area so that we had enough free time to suit our needs.Negatives
The only negative problem was the low installation height of the toilet. The height was just right for small children, but not for older people of average height.
Answer from Spa and Wellness Hotel Silva
Sehr geehrter Herr Hotzler, vielen Dank für Ihre Bewertung und auch für Ihren Bemerkung. Grüße aus Marienbad.
Swetlana Fischer
27.05.2022
Positives
Everything was greatAnswer from Spa and Wellness Hotel Silva
Sehr geehrte Frau Fischer, vielen Dank für Ihre Bewertung. Grüße aus Marienbad.
Sergius Pislegin
23.05.2022
Positives
thanks, it's fineAnswer from Spa and Wellness Hotel Silva
Lieber Herr Pislegin, vielen Dank für Ihre Bewertung. Grüße aus Marienbad.
Semen Schumacher
27.04.2022
Positives
Wonderful hotel in close proximity to the mineral springs. The rooms are cozy, clean and spacious. The food is varied, deliciously prepared and beautifully presented. Thanks to the chef - he is a master of his craft! The prescribed treatment is carried out professionally and at the agreed time. All of the client's wishes are taken into account. The atmosphere of the hotel is homely and friendly. We would be happy to visit this hotel again. Special thanks to the hotel administrators Petra and Dominika! Also waitresses, waiters, cleaners, medical staff - all at a high level. The hotel manager is a big plus for the organization of the hotel, for the kitchen, for a wonderful holiday! We are looking forward to your next visit! Recommended!Answer from Spa and Wellness Hotel Silva
Lieber Herr Schumacher, vielen Dank für Ihre Bewertung. Grüße aus Marienbad.
Beata Markiewicz
05.03.2022
Positives
A wonderful stay in an excellent hotel! Everything is great, first and foremost a top staff!Answer from Spa and Wellness Hotel Silva
Sehr geehrte Frau Markiewicz, vielen Dank für Ihre Bewertung. Grüße aus Marienbad.
heinz brutschin
31.10.2021
Positives
Unfortunately the hotel is at the top of the street, which is very steep. Not necessarily recommended for older people who may have walking difficulties. The pickup from home was flawless. The return on October 16th, 2021 was very bad because the driver talked or even wrote on his cell phone continuously until he stopped.Answer from Spa and Wellness Hotel Silva
Vielen Dank für Ihre Bewertung. Sie können mit dem Trolleybus Nr. 7 fahren und dann geht es nicht mehr so bergauf Ilona Vinklerová, Sales Manager
Semen Schumacher
31.10.2021
Positives
Excellent location, close to mineral springs, the city center, parks. There is a forest area around the hotel with walking paths, benches and, of course, clean air. After renovations, renovations and a name change, Hotel Silva has changed for the better, much better. A couple of years ago we vacationed at Villa Savoy. Everywhere is clean, comfortable, high quality and friendly. The beds are comfortable, wide, and even such a detail as padding between the mattresses for stability and not spreading is also provided. The room was bright, spacious and warm. Shower with excellent hot and cold water pressure. Everything is fine! I would like to note the manager of this hotel, who competently manages and knows a lot about it. Respect! The hotel administrators are also professional, tactful, polite and welcoming. Any issue was resolved instantly, they were always happy to help, they were always there - friendly, stylishly dressed, beautifully carrying the hotel brand. The room was cleaned well - any wish was fulfilled if you forgot, for example, refill the soap or put a spare roll of paper. I would also like to note that it was a pleasant surprise that the rooms were not cleaned by the same employee, but by different ones throughout the week. If this is such an organizational "move", then once again - respect to the hotel manager. The procedures are located on two different floors, but everything happens smoothly, on time, without queues or fuss. The paramedics are friendly, fast and know their stuff. I was very pleased with the quality and attitude towards vacationers. I would like to note the jug of water that is always present on floor -1, where various citrus fruits, fruits or cucumbers with additives are prudently cut for vitaminization. A full vase of apples is also always a pleasant surprise. The food in the restaurant is also tasty and varied. Soups for lunch and dinner are always different, as are salads. Breakfast has a large, always fresh assortment of food. In addition to pastries, yogurt, sour cream, dried fruits, there are also delicious desserts in cups. Beautiful presentation of dishes! Special thanks to the cook. Regardless of the appetizer, main course or dessert, light touches of art were always present on the plate. Good girl! The waiters are always polite, friendly, and always ready to help. We really enjoyed our vacation! If possible, we would be happy to visit this wonderful hotel again!Negatives
No negative was found. My only wish is that milk porridge be present at breakfast.Answer from Spa and Wellness Hotel Silva
Спасибо за оценку, выяснилa ситуацию с кашей на кухне - kaше делается раз в 3 дня. Xoрошего дня Ilona Vinklerová, Sales Manager
Vitali Koch
24.10.2021
Positives
It was a good vacation.Answer from Spa and Wellness Hotel Silva
Vielen Dank für Ihre Bewertung. Mit freundlichen Grüßen das Silva Hotel Team
Petra Probst
24.09.2021
Positives
Hotel Silva: Very friendly staff, great service and food. Price performance is perfect. Ms. Petra from the reception was particularly friendly and competent.Answer from Spa and Wellness Hotel Silva
Vielen Dank für die Bewertung, wir freuen uns auf Ihren nächsten Besuch Ilona Vinklerová, Sales Manager
Ludmila Lotvina
07.09.2021
Positives
Very well-maintained facility, the room was very spacious and tastefully furnished, the staff was friendly and helpful, the food was great - tasty and varied, and the treatment was also of a high standardNegatives
No ramp at the entrance to the building. In my room, the floor was uneven in some places, the sanitary equipment was old, and the toilet bowl was cracked. No poolAnswer from Spa and Wellness Hotel Silva
Vielen Dank für Ihre Bewertung Ilona Vinklerová, Sales Manager
Elena Moshkovich
25.08.2021
Positives
The best hotel Marianske LazneNegatives
We missed an electric kettle in the roomAnswer from Spa and Wellness Hotel Silva
Спасибо за Вашу оценъку Ilona Vinklerová, Sales Manager
Lenka Sieber
23.08.2021
Positives
A very well-kept and tastefully furnished hotel with absolutely excellent cuisine and very friendly staff. The location away, on the edge of the forest and yet close to the colonade is simply perfect. The staff was helpful and happy to accommodate any change of application.Negatives
The doctor's examination was more than short and the choice of treatments was therefore only partially good.Answer from Spa and Wellness Hotel Silva
Vielen Dank für Ihre Bewertung Ilona Vinklerová, Sales Manager
Nina Masson
16.07.2021
Positives
I'm very satisfied! A very nice hotel.Answer from Spa and Wellness Hotel Silva
Vielen Dank für Ihre Bewertung, Ilona Vinklerová, Sales Manager
Helena Pazkevich
24.06.2021
Positives
The hotel was beautiful! We really liked the fresh air and the cleanliness of the rooms. The receptionists are friendly, welcomed us quickly and were very friendly throughout our stay.Answer from Spa and Wellness Hotel Silva
Vielen Dank für Ihre Bewertung, wir hoffen, dass Sie wieder kommen! Ilona Vinklerová, Sales Manager
Рената Мальц
22.06.2021
Positives
A sanatorium with the latest renovation and clean air. We had a lovely double room overlooking the forest so we enjoyed the birds singing every morning. The staff is very pleasant, the cleaning is high quality. Some positive emotions, we recommend it.
Елена Зернова
08.06.2021