Reviews about Spa Hotel Silva 4* (Marianske Lazne, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa and Wellness Hotel Silva

Chopinova 498, 35301 Marianske Lazne
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Exceptional Reviews: 173
9.5
10
overall rating
9.6
10
treatment rating

references

Burkhard Herz
13.09.2022

Positives

The quiet location, the friendliness of the service staff. Just thank you.
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Answer from Spa and Wellness Hotel Silva

Lieber Herr Herz, vielen Dank für Ihre Bewertung. Team des Silva Hotels

valentina rotai
04.09.2022

Positives

Everything and everything is wonderful. I am delighted with Hotels Silva. Excellent cook and staff...

Negatives

Water in the room could be free, there are so many springs in the area, or a little cheaper.
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Answer from Spa and Wellness Hotel Silva

Уважаемая госпожа Ротаи, Благодарим Вас за отзыв. Коллектив спа-отеля Сильва

Inna Dubrovizki
11.08.2022

Positives

I liked the sanatorium, it was a great location, the only thing missing was a pool
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Answer from Spa and Wellness Hotel Silva

Уважаемая госпожа Дубровицкая, Благодарим Вас за отзыв. У нас есть новости! Теперь вы можете посетить бассейн в отеле Свобода. Отель находится в 50 метрах от отеля Silva. Мы все организуем для вас. Коллектив спа-отеля Сильва.

Alla Iakouchkin
01.08.2022

Positives

Very nice, cozy hotel, excellent location next to the forest and springs not far from the center. Very nice staff. We really enjoyed. Suitable for those who want to take a break from the bustle of the city and enjoy nature.
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Answer from Spa and Wellness Hotel Silva

Уважаемая госпожа Лакушкина, Благодарим Вас за отзыв. Коллектив спа-отеля Сильва

Anna Kotsolainen
15.07.2022

Positives

We rested in June 2022. A small hotel, recently renovated, located near the forest, 400m to the colonnade. Rooms with balconies face the street (you can hear service cars in the morning), the other side of the building faces the forest, without balconies. Nice spacious room, high ceilings, cozy balcony. Excellent food. Breakfast: regular European, lunch: soup + salad (half board), dinner: small appetizer + soup and salad (take your own if desired) + second course (chosen the previous day from four options) + dessert. Drinks for lunch and dinner for separate fee. The doctor gave some good advice, we were satisfied. The procedures are normal. We were very pleased with our vacation!

Negatives

The mattress and pillows, for our taste, are below average, not worthy of 4 stars. The bathroom was budget, from a three-star hotel, but it served its functions. We asked the maids to change the pillowcases after four days of stay, one said we change them once a week, the second came and changed them. We were by car, the hotel does not guarantee a parking space, there is public parking nearby, but after the sign, along the street from the hotel, you cannot park (there is a photo with explanations at the reception desk). We received a fine and went to pay 200 kroons to the police. The pros greatly outweigh the cons, good hotel.
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Answer from Spa and Wellness Hotel Silva

Уважаемая госпожа Коцолайнен, Спасибо за ваши положительные и отрицательные отзывы. С уважением, команда отеля Сильва.

Helen Berek
14.07.2022

Positives

A very cozy and clean hotel in a great location next to the forest. We can rate the food a solid 5, everything was delicious and there was a wide choice of dishes.
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Answer from Spa and Wellness Hotel Silva

Dear Mrs. Berek, thank you for your assessment. Team Spa Hotel Silva.

Karlheinz Lange
20.06.2022

Positives

The restaurant staff was very attentive. Can you make me an offer for the end of October, including train travel? Thanks

Negatives

No trash can in the living area. The television, for the distance to the bed, is too small for older eyes. Why isn't there a general coffee fund in the hotel that all employees benefit from?
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Answer from Spa and Wellness Hotel Silva

Lieber Herr Lange, vielen Dank für Ihre Bewertung. Schreiben Sie an die Sanatoriums.com für ein Preisangebot. Grusse Team Spa Hotel Silva

Wolfram Hotzler
17.06.2022

Positives

The location of the hotel on the edge of the forest and the city is ideal for older people. We received a very friendly welcome and were served carefully by the staff. Actually, we couldn't have met better. As requested, we were also given appointments for treatments in the wellness area so that we had enough free time to suit our needs.

Negatives

The only negative problem was the low installation height of the toilet. The height was just right for small children, but not for older people of average height.
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Answer from Spa and Wellness Hotel Silva

Sehr geehrter Herr Hotzler, vielen Dank für Ihre Bewertung und auch für Ihren Bemerkung. Grüße aus Marienbad.

Swetlana Fischer
27.05.2022

Positives

Everything was great
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Answer from Spa and Wellness Hotel Silva

Sehr geehrte Frau Fischer, vielen Dank für Ihre Bewertung. Grüße aus Marienbad.

Sergius Pislegin
23.05.2022

Positives

thanks, it's fine
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Answer from Spa and Wellness Hotel Silva

Lieber Herr Pislegin, vielen Dank für Ihre Bewertung. Grüße aus Marienbad.

Semen Schumacher
27.04.2022

Positives

Wonderful hotel in close proximity to the mineral springs. The rooms are cozy, clean and spacious. The food is varied, deliciously prepared and beautifully presented. Thanks to the chef - he is a master of his craft! The prescribed treatment is carried out professionally and at the agreed time. All of the client's wishes are taken into account. The atmosphere of the hotel is homely and friendly. We would be happy to visit this hotel again. Special thanks to the hotel administrators Petra and Dominika! Also waitresses, waiters, cleaners, medical staff - all at a high level. The hotel manager is a big plus for the organization of the hotel, for the kitchen, for a wonderful holiday! We are looking forward to your next visit! Recommended!
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Answer from Spa and Wellness Hotel Silva

Lieber Herr Schumacher, vielen Dank für Ihre Bewertung. Grüße aus Marienbad.

Beata Markiewicz
05.03.2022

Positives

A wonderful stay in an excellent hotel! Everything is great, first and foremost a top staff!
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Answer from Spa and Wellness Hotel Silva

Sehr geehrte Frau Markiewicz, vielen Dank für Ihre Bewertung. Grüße aus Marienbad.

heinz brutschin
31.10.2021

Positives

Unfortunately the hotel is at the top of the street, which is very steep. Not necessarily recommended for older people who may have walking difficulties. The pickup from home was flawless. The return on October 16th, 2021 was very bad because the driver talked or even wrote on his cell phone continuously until he stopped.
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Answer from Spa and Wellness Hotel Silva

Vielen Dank für Ihre Bewertung. Sie können mit dem Trolleybus Nr. 7 fahren und dann geht es nicht mehr so bergauf Ilona Vinklerová, Sales Manager

Semen Schumacher
31.10.2021

Positives

Excellent location, close to mineral springs, the city center, parks. There is a forest area around the hotel with walking paths, benches and, of course, clean air. After renovations, renovations and a name change, Hotel Silva has changed for the better, much better. A couple of years ago we vacationed at Villa Savoy. Everywhere is clean, comfortable, high quality and friendly. The beds are comfortable, wide, and even such a detail as padding between the mattresses for stability and not spreading is also provided. The room was bright, spacious and warm. Shower with excellent hot and cold water pressure. Everything is fine! I would like to note the manager of this hotel, who competently manages and knows a lot about it. Respect! The hotel administrators are also professional, tactful, polite and welcoming. Any issue was resolved instantly, they were always happy to help, they were always there - friendly, stylishly dressed, beautifully carrying the hotel brand. The room was cleaned well - any wish was fulfilled if you forgot, for example, refill the soap or put a spare roll of paper. I would also like to note that it was a pleasant surprise that the rooms were not cleaned by the same employee, but by different ones throughout the week. If this is such an organizational "move", then once again - respect to the hotel manager. The procedures are located on two different floors, but everything happens smoothly, on time, without queues or fuss. The paramedics are friendly, fast and know their stuff. I was very pleased with the quality and attitude towards vacationers. I would like to note the jug of water that is always present on floor -1, where various citrus fruits, fruits or cucumbers with additives are prudently cut for vitaminization. A full vase of apples is also always a pleasant surprise. The food in the restaurant is also tasty and varied. Soups for lunch and dinner are always different, as are salads. Breakfast has a large, always fresh assortment of food. In addition to pastries, yogurt, sour cream, dried fruits, there are also delicious desserts in cups. Beautiful presentation of dishes! Special thanks to the cook. Regardless of the appetizer, main course or dessert, light touches of art were always present on the plate. Good girl! The waiters are always polite, friendly, and always ready to help. We really enjoyed our vacation! If possible, we would be happy to visit this wonderful hotel again!

Negatives

No negative was found. My only wish is that milk porridge be present at breakfast.
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Answer from Spa and Wellness Hotel Silva

Спасибо за оценку, выяснилa ситуацию с кашей на кухне - kaше делается раз в 3 дня. Xoрошего дня Ilona Vinklerová, Sales Manager

Vitali Koch
24.10.2021

Positives

It was a good vacation.
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Answer from Spa and Wellness Hotel Silva

Vielen Dank für Ihre Bewertung. Mit freundlichen Grüßen das Silva Hotel Team

Petra Probst
24.09.2021

Positives

Hotel Silva: Very friendly staff, great service and food. Price performance is perfect. Ms. Petra from the reception was particularly friendly and competent.
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Answer from Spa and Wellness Hotel Silva

Vielen Dank für die Bewertung, wir freuen uns auf Ihren nächsten Besuch Ilona Vinklerová, Sales Manager

Ludmila Lotvina
07.09.2021

Positives

Very well-maintained facility, the room was very spacious and tastefully furnished, the staff was friendly and helpful, the food was great - tasty and varied, and the treatment was also of a high standard

Negatives

No ramp at the entrance to the building. In my room, the floor was uneven in some places, the sanitary equipment was old, and the toilet bowl was cracked. No pool
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Answer from Spa and Wellness Hotel Silva

Vielen Dank für Ihre Bewertung Ilona Vinklerová, Sales Manager

Elena Moshkovich
25.08.2021

Positives

The best hotel Marianske Lazne

Negatives

We missed an electric kettle in the room
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Answer from Spa and Wellness Hotel Silva

Спасибо за Вашу оценъку Ilona Vinklerová, Sales Manager

Lenka Sieber
23.08.2021

Positives

A very well-kept and tastefully furnished hotel with absolutely excellent cuisine and very friendly staff. The location away, on the edge of the forest and yet close to the colonade is simply perfect. The staff was helpful and happy to accommodate any change of application.

Negatives

The doctor's examination was more than short and the choice of treatments was therefore only partially good.
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Answer from Spa and Wellness Hotel Silva

Vielen Dank für Ihre Bewertung Ilona Vinklerová, Sales Manager

Nina Masson
16.07.2021

Positives

I'm very satisfied! A very nice hotel.
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Answer from Spa and Wellness Hotel Silva

Vielen Dank für Ihre Bewertung, Ilona Vinklerová, Sales Manager

Helena Pazkevich
24.06.2021

Positives

The hotel was beautiful! We really liked the fresh air and the cleanliness of the rooms. The receptionists are friendly, welcomed us quickly and were very friendly throughout our stay.
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Answer from Spa and Wellness Hotel Silva

Vielen Dank für Ihre Bewertung, wir hoffen, dass Sie wieder kommen! Ilona Vinklerová, Sales Manager

Рената Мальц
22.06.2021

Positives

A sanatorium with the latest renovation and clean air. We had a lovely double room overlooking the forest so we enjoyed the birds singing every morning. The staff is very pleasant, the cleaning is high quality. Some positive emotions, we recommend it.
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Елена Зернова
08.06.2021

Positives

We chose this sanatorium because of its convenient location, as we were looking for a quiet and cozy place to relax from the city noise. Everyone is absolutely satisfied! Both rooms and treatment rooms are in good repair. All the staff are friendly, the administrators answered our questions at any time, and the maids took into account our requests. The schedule of procedures was very clearly and competently drawn up, in two weeks we managed to improve our health and see the city
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