references
Schneider Tatjana
06.09.2023
Negatives
It's a shame, it's not a mud pack, and you have to pay for a mud bath.
Albina Revinzon
29.08.2023
Positives
I live in Israel, I was in the Richard sanatorium in August of this year. I liked everything, the staff is wonderful, the attitude is good, if there are requests or small problems, they try to solve them right away. allow. Very sensitive staff and medical and service.Negatives
I didn’t like the food, due to stomach problems, I can’t eat pork, and I don’t like fish. But unfortunately, almost the entire 14 days that I was in the sanatorium, dishes with pork and fish were served for dinner. The food was very monotonous.
София Мясковски
29.08.2023
Positives
Very pleased with the service. Thank you very much
Vera Übelacker
23.08.2023
Positives
Staff at reception and in the restaurant were friendly.Negatives
Staff very unfriendly during applications. I've been in Marianska Lazne for several years, but I've never experienced anything like this. Room was actually OK, but in my room there was a very dirty carpet on the floor. Urgently needs steam cleaning. Could be breathing very badly. Savings area is not clean. Dirt and spider webs in every corner. I was there for 3 weeks. My bathtub wasn't even cleaned once. Definitely not 4 stars. It's not for d. demanding people (I'm not talking about higher demands...) Can't recommend this hotel.
Maria Issinskaya
14.08.2023
Positives
I chose a hotel where all the treatments and a swimming pool were in the hotel itself and I got that for a good price. The staff was nice, treatments were planned on time and very conveniently, everything was organized smoothly. Last time the church was at 10 p.m. and then only at 7 and you could sleep very well. I have also read about the hotel before and I can say that the hotel takes the reviews seriously and, for example, the evening menu selection is well organized: you write down the number of the meal for the next day. I wouldn't expect much from the hotel: it costs money and you can enjoy your time. In any case, it's on my list if I decide to go on a quiet vacation with spa treatments again.Negatives
These are not negative things, but the facts that allow, for example, low prices. 1. Of course, in Germany you are used to having a larger choice of food and the quality of the products is higher. This was a simple meal, but you could always choose something. Maybe a kettle in the room would be an advantage. 2. very few sockets in the room. If you want to charge several electrical devices (cell phone, laptop, headphones), then it becomes problematic. 3. A request to hotel staff. They have a very good gym with new equipment. But unfortunately there are no introductions to the exercises. It doesn't cost much and it would be very helpful. Maybe also a larger selection of dumbbells, as two dumbbells weighing 8 kilos each is too much, especially if you are in poor shape. Then several guests will probably come into the room. Because otherwise it looks great and you can do a lot of things.
Irina Pudalov
24.07.2023
Positives
Everything was fine: the service, location near the forest (up the hill but a good practice), the room is spacious and clean. People are nice. The treatment is good.
Svitlana Klisho
24.07.2023
Positives
Everything was amazing. Polite and attentive staff. The doctor listened carefully to all our wishes, recommended procedures, explained how to do it correctly and what kind of water is right for us. The nurses at the spa are attentive and courteous. The food is good. It is 2 km round trip to the Colonnade. For those who love to walk, it is simply delightful, especially in the morning. I repeat once again, everything was great.Negatives
We request the hotel administration to find an opportunity to replace the pillows.
Alfred Heinrich Dr. Warthorst
22.07.2023
Positives
I really liked the Hotel Richard after staying in three others before. There's actually nothing negative to say.
Olga Holz
19.07.2023
Positives
Responsive staff. Excellent location.Negatives
Bad Vellan
Irma Klimtschuk
20.06.2023
Positives
The treatments were greatNegatives
The cleaning lady cleaned the room irregularly.
Rene Iselt
14.06.2023
Positives
The location (short distances to the center), the peace and quiet in the hotel, use of the beautiful swimming pool, the rich and varied breakfast buffet and the friendly staff.Negatives
The table placement was a bit too narrow, not much space to eat
Titus Hofmann
11.06.2023
Positives
The staff is friendly, good planning, you have a lot of time for relaxationNegatives
Bad, the hotel is close to the street, not a pleasant location for leisure, the cars are a nuisance and it's very boring in the evenings.
Sergei Tseremenin
08.06.2023
Positives
The Richard sanatorium is very conveniently located. It is surrounded on three sides by forest. But it is a 5-7 minute walk to the main street. The staff is friendly and welcoming. The atmosphere in the hotel is very calm and friendly. The medical staff is qualified and attentive.Negatives
Breakfast could be more varied, for example, include fish dishes.
Ludmila Killer
06.06.2023
Positives
Hotel, reception, kitchen, spa area, staff all good, drafty, tidy, we are completely satisfied!Negatives
But for a 4* hotel it would be good to have a kettle and coffee and tea.
Zofia Lukowicz
03.06.2023
Positives
Very good applications. Very professional. Price performance ratio is good.Negatives
Sauna has to be paid extra. The dinner was split into two tours and was still a bit cramped. I had to eat at 5:30 p.m.
Klaus-Dieter Wagner
22.05.2023
Positives
Good locationNegatives
If you don't speak Russian or Czech, you're a second-class guest. Cleanliness and hygiene in the dining room and during the spa treatments were poor
Larissa Artemev
16.05.2023
Positives
The staff was polite and responsive, they were always ready to help with any request, the food was tasty and the portions were sufficient, everything was great.
Eva-Maria Schilling
03.05.2023
Positives
We felt very comfortable in your house. The massages were particularly beneficial for us.
Natalija Makijenko
03.05.2023
Positives
The price corresponds to the quality, no complaints.
Elena Persson
17.04.2023
Positives
Compliance with the description.Negatives
I would like more fruit and less fatty foods for breakfast.
Natalia Garay
02.04.2023
Positives
I am so very grateful and enthusiastic about the whole team 🙏🙏🙏😇😇😇 from A to Z. They are all so warm, nice and specialists at the highest level ☝️👏👍🤌🫶 I wish you all the best, keep it up 👏👍🤗 😘🍀🍀🍀🍀🍀🍀🍀🍀🍀🍀🍀Negatives
Unfortunately, the shop is a little further away and if you have a disability you can't walk
Марина Лаптева
10.03.2023