references
Евгений С.
19.07.2020
Positives
If necessary, we will come again!Negatives
When scheduling the procedures, registrars Jurgita and Wilda presented an unpleasant surprise: - the time between the penultimate (11-00) and last (16-00) procedure was 4 - 5 hours. Apparently due to the active use of Russian and our ignorance of the Lithuanian language. Our request for a time shift was not heard. We had to choose: either skip the procedure scheduled for 16-00 and go to the sea after lunch, or go sunbathe after dinner! Unfortunately, disposable sheets are not always changed during procedures and towels under the facial window in massage rooms. And there is a covid-19 epidemic in the world!
Анна Г.
17.07.2020
Positives
We vacationed in July 2020. We really liked it. Wonderful spa complex, food, treatment, rooms. Delicious water. Very friendly staff. Everyone speaks Russian. The sea is very close - a pine forest. A truly wonderful holiday - Will definitely be back. Thank youNegatives
This is not a negative, but suggestions for improvement: In the salt room it would be nice to turn on the light smoothly - after half an hour of relaxation, it hit my eyes hard. It would be nice to have xl robes. Thank you very much to all the staff for a wonderful holiday.
Jeļena G.
16.07.2020
Positives
I liked everything very much. We will definitely come back again!
Татьяна Б.
13.07.2020
Positives
Nearby is the sea, clean forest, walking paths along which you can not only walk, but also ride a bicycle, roller skate, etc.Negatives
The only small negative is the door opening cards, which sometimes do not work and do not want to open the door to the room. But against the backdrop of everything, this is a trifle.
Vladimirs Ņ.
05.07.2020
Positives
the hotel is excellent. COZY, WELL AND TASTEY EQUIPPED ROOMS, EXCELLENT MEDICAL FACILITIES. Excellent food. What else is gentle to calmly rest and heal.Negatives
I don't see any cons.
Alina Z.
28.06.2020
Positives
I liked everything about the sanatorium: the service is at the highest level, the staff is polite, speaks Russian, if there are Russian speakers, the food is varied, there are a choice of procedures, but no more than five, in general everything is fine, we will have the opportunity to come again.
Александр Г.
02.03.2020
Positives
We rested from February 16 to February 26, 2020 Everything was great: Food Treatment LocationNegatives
With the exception of: Rooms 706,708 in the morning from 7 to 8 o'clock there is no water On the day of arrival in room 706 the air conditioning did not work, there was no heating Medical reception is slow, you need to stand in line Massage in room b 233 takes 7 minutes instead of 15 minutes, with poor quality and attitude (02/23/2020 at 9.00) A replacement robe was brought torn. Despite the shortcomings, the rest still left a good impression, thank you for the rest and treatment
Julia Z.
29.02.2020
Positives
Service, treatment, food, location, how the staff treats the client, if something needs to be replaced - everything is simply excellent. I will recommend the sanatorium to all my friends and colleagues and on all platforms on the Internet. I really liked it.
Лариса Ч.
20.01.2020
Positives
I liked everything, the treatment was excellent. The staff is attentive. The most important thing is the result. I feel much better. Massage, kinesitherapy, swimming pool with warm sea water, in general, everything is super. I'll come again.
Максим К.
09.01.2020
Positives
Very good sanatorium, this is our second time and we will come again!!Negatives
Problem with the air conditioner when it is turned off there is something crunching there
Irina K.
09.01.2020
Positives
Thank you, I liked it very much.Negatives
Sometimes disposable sheets were not changed after procedures.
Marina K.
05.01.2020
Positives
Responsive staff, delicious varied cuisine, cozy rooms, quality treatments, proximity to the forest and sea. Everything is perfect!Negatives
We came for New Year. We wanted to combine business with pleasure. And they were very disappointed. Despite the fact that the invitation to the New Year with the announcement of the program was received in Russian, the entire event was held only in Lithuanian. The ratio of Lithuanians and other nationalities in the sanatorium restaurant was 50/50. Previously, the New Year was celebrated in Estonia: the event was held in Estonian, Finnish, and Russian. We met in Poland - in Polish, Ukrainian, German, Russian.
Michail R.
15.12.2019
Positives
Everything is very goodNegatives
In the evening, in addition to the sauna and swimming pool, it would be nice to play table tennis
Anastasiya K.
04.12.2019
Positives
The spa hotel is located in a wonderful place. The staff is kind and friendly. Very good place for treatment and rest.
Ольга Ш.
27.11.2019
Positives
Polite staff, good location of the resort.Negatives
Poor room cleaning
Anna T.
24.11.2019
Positives
Beautiful everything! The food is delicious. Excellent staff.
Juri T.
20.11.2019
Positives
After reading some reviews, I flew to Palanga expecting to encounter a cool atmosphere and unfriendly staff at the resort. Having rested at Gradiali, I can confidently say to those who chose this sanatorium, do not believe the negative reviews! The entire staff is very responsive, not everyone speaks Russian well, but everyone, without exception, tries very hard to help. We were pleasantly surprised by the responsive girls in elegant, formal uniforms at the reception desk. I would like to give special thanks to the masseuses Galina, Irina, kinesitherapy trainer Cornelia, as well as the wonderful cook who every day pleased us with something tasty, fresh and environmentally friendly! Of course, many thanks to all the staff in the restaurant for their teamwork in difficult work and lovely smiles. The coffee was absolutely amazing! Room cleaning is impeccable. Just put up a sign and in half an hour the room is clean and all the towels are new. It’s especially good for those who visit saunas every day. By the way, they also smell like fresh wood! Procedures are a completely different matter. There were no problems at all with changing or compressing the schedule. And if for some reason I couldn’t attend the procedure, it was rescheduled for another time or day. I will definitely return to Gradiali in the summer and I advise everyone who wants to live comfortably in a new sanatorium, breathe in the sea air, treat themselves to long boat trips to Palanga (3 km), and just forget about the stress and pain of the musculoskeletal system.Negatives
There was only one negative - parting with good people and saying goodbye to the Baltic.
Игорь Ш.
12.11.2019
Positives
I liked everything very much. The apartment is very comfortable and functional, polite staff. Neat and clean. I really liked the food, varied and tasty. I really liked the wonderful administrator at the reception desk on the second floor (dark flowing hair below the shoulder) - just a highly professional approach! Thank you for a wonderful holiday. We will definitely return.Negatives
I didn’t like the doctor’s consultation on the choice of procedures. Superficial.
Галина Ч.
04.11.2019
Positives
The staff is very positive, friendly... and the maids and at the entrance to our type of dining room (buffet), the food is excellent... a lot of all kinds of salads, vegetables, fruits for breakfast, lunch and dinner. A variety of meat... any taste... pork, beef, chicken breasts (mostly) only made in a variety of ways and fish (salmon, pike perch, pike and more cod.. every day...) You won’t be able to lose weight... Milk, yogurt, coffee, tea and you won’t get bored on the weekends (Friday, Saturday - restaurant and live music...) Treatment at a modern level (I’ve been to different sanatoriums in Lithuania and Russia), I think if I go again, it will only be here...Negatives
I can only write downsides about the autumn Baltic WEATHER (rains, rains...), so it’s better to go in the summer... In Palanga there is where to breathe fresh air...
Karīna T.
08.10.2019
Positives
I liked everything very much!Negatives
The only downside is that the pillows in the room are uncomfortable.
Галина Б.
03.10.2019
Positives
Thank you for the wonderful meeting, especially Inge for your attentiveness and kindness. I really liked the aroma in the sanatorium premises. I especially thank Eva for her work at the treatment reception, the nurses on the third floor. I really liked the kinesiotherapy in the pool. I want to thank everyone for their attention,, courtesy. Best wishes inspiration, inspiration and enjoyment of life to all. It would be good to come to you again
Volha H.
15.09.2019
Negatives
I would like more participation in the treatment process on the part of the doctor. Initially the booking confirmation stated two doctor's examinations, in fact there was only one examination. We believe that a second examination during treatment would be highly desirable. For example, my husband’s blood pressure rose during the procedures, and the course of treatment should be adjusted. It was essentially impossible to do this.
Elizaveta D.
06.09.2019
Positives
I liked everything very much. Good rest, treatments, food, nature all around! We plan to come again with our large family))) We recommend it to everyone!Negatives
Our room did not have air conditioning. This did not bother us, because it was not so hot, but it is worth paying attention to when entering the room. Another minus is that the procedures were prescribed a couple of times in a row without a break. I had no problem running to the next office on time. But this did not allow me to relax during the procedures, thinking about how to be on time for the next one. I coped with it, but for my grandfather at 83 years old it was difficult. We must pay attention to age and in general when drawing up a plan for procedures, whether it will be the person has time to get to the procedure. I could go up to change, reassign the queue, but once I went up and stood at the counter for an hour, returning 4 times because the girl made mistakes in the schedule every time, canceled what was not necessary, forgot to add, reschedule procedures. True, for a whole hour , without exaggeration, I decided that I didn’t want to waste time on this again!
Галина С.
30.08.2019