references
Tatjana Borisova
01.03.2023
Positives
the negativity ruined the entire stay from the moment we checked into the sanatorium...Negatives
Here in the reviews they already wrote about the incompetence of one worker at the reception. That’s true. She doesn’t know how to communicate with people. When booking 8 days with the intensive program, three gifts were given --- they weren’t even offered...
Dmitry Kuzmin
11.02.2023
Positives
Thank you very much to all the staff for their friendly attitude, attention and care for us. I would like to note the modern apparatus and equipment in physiotherapy, as well as the wide range of procedures. Everywhere is impeccably clean - thank you very much. Excellent food, large selection of dishes, not inferior in quality to homemade food. Close to the sea, path through the forest. The center of Palanga is 5 minutes by Bolt taxi (€5.60). We decided to definitely return. Once again, many thanks to all the staff of the resort.Negatives
I didn't experience anything negative.
Zoia Sosnovska
28.01.2023
Positives
Excellent food, cleanliness, location. Pleasant walks to the sea. Comfortable rooms, warm pools and good SPA.Negatives
It takes a lot of time to prescribe and schedule procedures. Constant queues, girls do not speak Russian. Changing or rescheduling the procedure is a problem.
Ksenija Kalina
16.01.2023
Positives
Magnificent sanatorium/SPA. All at the highest level! I recommend it for relaxation and treatment. I'll definitely be back.
Artūras Zadojenko
04.01.2023
Positives
The water in the pool and jacuzzi is simply superb. I don't want to go out. Clean, comfortable.Negatives
The food was repetitive, I wanted more choice for the children. Last year the food was better (for example, real caviar was replaced by artificial caviar, better would have been removed altogether).
Marina syciova
06.11.2022
Positives
All liked it . Great location. Varied food. Helpful staff.Negatives
There was a problem with replacing bathrobes; they changed them only on the second day after the request. They gave me a robe with small holes, but they replaced it right away.
Julita Šalkovska
06.11.2022
Positives
The place is amazing. A beautiful apartment with lots of space. Bright comfortable rooms. The staff who checked us in and out were very nice. The food is fresh, a large selection, constantly replenished. The pool and sauna complex is cozy and substantial.Negatives
Everything is perfect, except that on November 4th, when I went to the pearl nail, no one met me, I had to look around the offices for the staff (Oksana) for this procedure. When I got into the bath, I felt that the water was already soapy (something that was not the case when doing this procedure in the previous days). While leaving the procedure, she talked on the phone with her feet on top of each other, without paying attention.
Virgilijus Ezerskis
23.10.2022
Positives
More THANKS to the sanatorium staff for their attentiveness to patients! The food is good, for every taste. The rooms are clean. The location is great. We vacationed in October. We were very lucky with the weather. We took walks in the forest and along the seashore 3 times a day. We will definitely come back next year.
Galina Baliukevič
05.10.2022
Positives
We rested on 2022-09-28 ------2022-10-04. I liked it very much Very courteous and attentive staff, an oasis of peace, very tasty varied food, location in a pine forest and close to the sea, spacious room, very well organized treatment - no queues for procedures Rest, meals and procedures - 10 points
Yanina Petkun
26.09.2022
Positives
I would like to improve the approach to the sea for people coming for rehabilitation who find it difficult to move on the sand, THANK YOU!
Angelija Latakiene
22.09.2022
Negatives
We were out shopping for 3 days, we arrived on Monday, the reception was only from 15:00, we could not get to the doctor to get the procedures that belong to us, on Tuesday from 9.00 in the morning we were able to get to the doctor, who will schedule the procedures and then go to the reception again to make an appointment for the procedures .Very unpleasant young woman at the reception desk, who only scheduled procedures for Tuesday evening. We spent 2 days in the sanatorium almost without procedures, because we had to leave on Tuesday. In the room, as usual, only the robes were dirty, this sanatorium really does not show respect.
Nadezhda Chamina
12.09.2022
Positives
Excellent location, close to pine trees and the sea, spacious rooms, rich menu, decent level of spa treatmentsNegatives
When booking on the website, it is advisable to clarify the composition of the procedures of your program in advance if you are taking a comprehensive service
Tatyana Drokin
06.09.2022
Positives
Many thanks to all the staff of the hotel "gradiali" in Palanga for their attentive attitude and excellent service. The hotel has a high level. Very tasty and varied food. thanks to everyone from the Drokin family from IsraelNegatives
The pool is open from 15:00. It would be better in the morning
Gaļina Slobodjaņika
03.09.2022
Positives
I recommend visiting the sanatorium. Get a lot of positive energy and relaxation...
Anna Dajaratne
29.08.2022
Positives
We really enjoyed. The food is top notch.Negatives
The shower stall is slippery; a rug would be nice to prevent slipping. We had small children with us and almost fell several times. I would like there to be lighting on the playground. Around 9 o'clock it is already very dark there.
Beata Sviackevič
28.08.2022
Positives
Very cool place, we had a great rest (the food is delicious, varied, everywhere is beautiful and clean, the pool is warm, perfect for children)
Natalia Windermut
27.08.2022
Positives
Very courteous and attentive staff, an oasis of peace, very tasty varied food, location in a pine forest and close to the sea, spacious room, high quota of Russian-speaking staff, very well organized treatment - no queues for procedures.Negatives
Even if you really find fault, it’s difficult to find anything negative. The only thing is that maybe someone will be bothered by a little water pressure in the shower, but this is absolutely no reason to refuse the rest of the benefits of this wonderful, hospitable sanatorium. And it would be nice to add a cultural program, such as concerts, offers of excursions with the possibility of leaving the sanatorium.
Елена Бирюкова
23.08.2022
Positives
Good quality of treatment, attentive staff. I really liked the SPA. The water in the pool is warm.Negatives
I would like a path to the sea. There is no gift shop on site. Poor communication with the city. There is no leisure and entertainment for children and adults.
Rocco Nerone
18.08.2022
Positives
Immersed in a beautiful pine forest, with many paths, not far from the beach. Interesting treatments suited to the chosen price.Negatives
Public transport is not well connected to Palanga, but cheap and fast with taxis. The full board offer did not specify that the drinks were exclusively based on apple, orange or water. Other drinks not even paid for, at least within the "Swedish table". In the structure you can still use a restaurant and a lounge bar for a fee. Additional spa and health treatments are also available for a fee.
ANNA DUBOVOY
11.08.2022
Positives
Excellent location of a good hotel: pine forest and sea! Professional and friendly staff. Treatment procedures are at a good level. Varied food. Everything is fine! Thank you.
Vadim Maul
08.08.2022
Positives
Excellent location, cozy and clean, excellent cuisine, good-natured staff, with the exception of some employees.Negatives
A completely unprofessional doctor. There are no “usual” sanatorium services, for example, testing... Very “weak” procedures. Just for formality. It was just a very cozy hotel by the sea, in terms of treatment, rating 2 out of 5.
Jan Lohrenz
08.08.2022
Positives
The hotel is in a very quiet location on the edge of the pine forest and the beach can be reached in 5 minutes on foot. The staff is extremely friendly and helpful. The food was very plentiful, varied and very fresh and tasty. For all meals there were coffee specialties and fresh fruit - up to 15 different types - always fresh and delicious!!!
Lilia Balakov
27.07.2022
Positives
I really liked everything, the nature, the resort, the staff. It should be taken into account that the health center is located 3 km from the city, if it matters to anyone. But the transport is good. The sea is close, the pine forest has an intoxicating smell. Very comfortable paths, some paved for bicycles, and land for Nordic walking. Please note that the basic package of procedures does not include some types of procedures, massages, for example. They need to be purchased. But there is a magnificent SPA, after a massage with a jet of water, an ordinary one was not needed. Group gymnastics in water and individual gymnastics helped a lot. The water in the pools is warm, the pool is open until 10 pm. And there is also a sauna, a jacuzzi and various bells and whistles. The staff is friendly and helpful in everything. The crowd at the resort is also pleasant. In short, a cool place to relax and heal without spoiling your nerves. The food is delicious and there is a lot of it. You have to really restrain yourself so as not to gain weight. Also a good and reliable transfer from/to the airport. All questions are answered quickly on the website. I want to go back there again!Negatives
Bathrobes are not always new and fluffy. And they change them only if you ask. But if you ask, they change it right away.
Marina Kozejeva
22.07.2022
Negatives
Prices for beauty treatments are overpriced, as not everyone matches the description! I ordered an anti-stress ritual with massage and peeling of the whole body. Unfortunately, this procedure was performed on me by a young and inexperienced girl. The procedure did not live up to my hopes. Of course, I understand that beginners need practice, but not for that kind of money!
Natalja Starovoitova
21.07.2022
Positives
Excellent living conditions, varied food, wonderful locationNegatives
I had to purchase additional procedures, since the price of the package of procedures paid for when purchasing a 9-day stay in a sanatorium included only the most inexpensive ones (mineral baths, oxygen cocktails, kinesiotherapy and mud). And procedures such as massages and physiotherapy were not included in the package paid by us.
Klaus Struthoff
18.07.2022
Positives
We felt completely in good hands! The four star hotel rating is justified! Very friendly staff, both at reception, during treatments and at meals! We will be back! Klaus from GermanyNegatives
We didn't notice anything negative!
Vanda Petunova
17.07.2022
Positives
Gradiali-luxury, I will go again and recommend it to everyone.
sergejs gorbunovs
14.07.2022