references
Любовь Давыдова
31.10.2017
Positives
Everything was very good: wonderful and responsive staff who always fulfilled any requests with a smile and professionalism. High quality cleaning. Good medical base. Great location. Good selection of fruits and coffee. It was very convenient that there was a choice of drinks for dinner and lunch.Negatives
Low quality food, very monotonous menu. Modest selection of hot dishes. Tasteless baked goods, cut into pieces (very unaesthetic)
ANDREY ROSSOY
15.10.2017
Positives
Wonderful breakfast, lunch and dinner. The staff at the restaurant and at the medical procedures are wonderful.Negatives
1. Disgusting Internet. Room 402. Old building. To check in for the plane we had to go down to the reception at 5 am. There was never normal internet in the room during the 11 days we stayed. This is a SHAME for the hotel. IN THE WORLD OF DIGITAL TECHNOLOGY, THE ENTIRE HOTEL ON ALL FLOORS AND ALL ROOMS SHOULD HAVE FAST INTERNET, 2. There are ONLY 5 hangers in the closet for 2 people. How to hang the clothes of 2 people who came to the hotel for 10 days? Why the hotel saves on little things is not clear.
Вера Гаврилова
06.10.2017
Positives
I liked it all very much.Negatives
The weather in September was unseasonably cold. Some are vacationers.
Marina Kornyushkina
25.09.2017
Positives
I stayed at the Tchaikovsky Hotel for 12 days. We checked in immediately at 12 noon. The treatment was the same as everywhere else - everything was good, but there was no lymphatic drainage (if this is important to someone), oxygen was paid - I took 4 procedures. The staff works very well, everyone is friendly. I really liked the masseuse - very conscientious and attentive. The food is a buffet. Everything is quite normal, but there is no baking at all, a couple of times I came across delicious buns, but not very good. This is in comparison with other hotels. But ... but... gained less excess weight))). There are plenty of fruits - apples, kiwi, melons, delicious pineapples, grapes, nectarines not every day; oranges and cut grapefruits; bananas. If you come 30 minutes before the end of lunch or dinner, a lot has already They’ll eat it and won’t report back. Of course you won't go hungry, but keep this in mind.Negatives
I was in room 308 - the elevator through the wall can be heard from 6 o'clock in the morning, so anyone who gets up later will not be very comfortable. But since... In the morning and during the day I was rarely in the room, and in the evening they rarely go there, so life there is quite bearable. There was also a cracked sink, the water in the bidet did not drain well, the heated towel rail was barely warm. In general, this room requires repairs. My relative lived in the next room - Everything was fine with her, and the radiator in the bathroom worked well. But it was impossible to change the number - there were no rooms available. But somehow I wasn’t particularly upset about this, but it could obviously upset someone. But In general, I'm happy with my vacation.
Юрий Тулик
18.09.2017
Positives
I choose this hotel every year and every time I am satisfied with the Tchaikovsky Hotel. Responsive staff, high-quality procedures, comfortable rooms, pleasant bed linen.
Алма Кусманова
17.07.2017
Positives
Treatment, food, accommodation conditions - everything is very good! The medical and service staff are very friendly!Negatives
It’s bad that the treatment does not include taking basic tests (blood, urine, etc.) upon admission and at the end of treatment.
Irina Chernousova
10.07.2017
Positives
Pros: gas injections and carbon dioxide bathNegatives
The staff works well only for gifts
Olga Nikitina
14.06.2017
Positives
Nice hotel in a good location with wonderful staffNegatives
When booking, the fee was stated only for the sauna, but on the spot it turned out that lymphatic drainage and oxygen therapy procedures are prescribed for an additional fee - the first hotel in 7 years, in the others this is not the case!
Людмила Яковлева
28.05.2017
Positives
I liked everything very much. I hope to come again. Thank you very much for your attention and hospitality.
Tamara Sazhin
24.04.2017
Positives
The staff is very friendly and nice. The food is delicious. The treatment is good. I am very pleased.
natalia zhadobina
02.04.2017
Positives
Excellent holiday, been to Tchaikovsky 4 times, will come againNegatives
No
Tatsiana Kopantsova
23.03.2017
Positives
Nice quiet place, they allocated a spacious room with a balcony for me. Daily cleaning. Good quality food. Helpful staff. Overall, the impression is very positive. Nothing spoiled my holiday. Many thanks to all the staff.Negatives
There is no negativity, just a couple of wishes. The robe could be changed within a week's stay. Slightly improve the quality of procedures - massage, for example. But this is an eternal story. I would like a fitness room, alas, there is none.
Maria Kosareva
20.03.2017
Positives
This hotel is clean, pleasant atmosphere, helpful staff. The procedures are carried out well and on schedule.Negatives
I didn’t like the range of food much, you won’t leave hungry, but the baked goods are not very good. Few vegetable dishes. The food feels like 3 stars.
Lazareva SVETLANA
02.03.2017
Positives
I stayed at the hotel for the second time. The price-quality ratio is excellent. I liked almost everything. I would like to note the convenient location of the hotel. It’s a 5-10 minute walk to the springs, Sadova Street is quiet and beautiful even in winter. In addition, from the hotel there is a second exit to another street leading into the forest, to the Church of Saints Peter and Paul, the restaurant “Little Versailles” . Thanks to the service staff and medical workers for their attention and friendly attitude. This year the schedule of procedures was drawn up very conveniently, all requests and wishes were taken into account. The room was clean and comfortable, there were no complaints about the cleaning. The food (buffet) is high quality and varied, lots of fruit: apples, bananas, plums, grapes, sliced oranges, melons, pineapples. Drinks are free for lunch and dinner.Negatives
There are minor comments, but they are individual and do not affect the rating of the hotel. A superficial and formal examination by a doctor.
Павел Суслов
21.02.2017
Positives
Good afternoon. We were in Karlovy Vary for the first time. We chose the Tchaikovsky Hotel and did not regret it even once in 2 weeks. I liked everything very much. Good location in a quiet street, next to an Orthodox church, next to springs, 5 minutes of leisurely walking. The hotel is located a little on the mountain, but this is more a plus than a minus. Special thanks to the staff, they are friendly and very friendly people. We recommend it to everyone.Negatives
No
Ольга Ольшанская
08.02.2017
Positives
Tchaikovsky was pleased. in particular, the medical facilities and attitude towards guests. we'll try to come again
Lidiya Levina
06.02.2017
Positives
The Tchaikovsky sanatorium is located on a very beautiful Sadovaya street. Not far from the colonnades, but a little uphill. Snow just fell unexpectedly in winter, the sidewalk was poorly cleared and it was a little slippery. This does not apply to Tchaikovsky. The janitor tried. It was also slippery near the springs. The treatment was at a very good level, starting from the doctor and all the medical staff. The buffet food is worthy of 4 stars. Tasty and varied with excellent pastries and an abundance of Fruits. Many people in Karlovy Vary complain about the lack of tea for lunch and dinner.. Tchaikovsky has everything. A gift was given for a two-hour stay in the sauna - there are 3 of them -40,60 and 80 degrees, and a jacuzzi. We really liked it and repeated it one more time for a fee of 200 CZK for two, but with the addition of another couple.Negatives
And a little about the sad. We chose a sanatorium with a swimming pool. We wanted to get gymnastics in the pool and swim. take a steam bath in the sauna. The water is cool, you have a cold. The walls of the pool are not the freshest! There are no changing rooms in the pool! Saunas are not working! You could order them from 16:00 for a fee, then there was a swimming pool for those who ordered. We didn't take the risk anymore. The people at the reception were not very friendly. (except Veronica). They could have ignored the greeting. It was my friend’s birthday - it was ignored, which is very strange. In other sanatoriums it is welcomed and celebrated in some way.
Nadezhda Palacheva
02.02.2017
Positives
Rest and treatment in the second half of January was enjoyed by a small number of people in the hotelNegatives
The first days there was cold water in the pool
ALLA MAKAREVSKAIA
24.01.2017
Positives
This is the third time we have vacationed in this hotel. We left in a good mood and full of energy, swam every day in the pool, which was open even on weekends and holidays. This time our 15-year-old grandson also vacationed with us, he surprisingly liked everything! There were no problems in organizing arrival and departure, the transfer did not disappoint. We'll try to come here again, thank you!
федор ильин
12.01.2017
Positives
the hotel is at an affordable price, I was pleased with the treatment and the attitude of the staff
Наталья Бузыгина
10.01.2017
Negatives
There is not enough information about the procedures performed (I believe that just the names of the procedures and their number are not enough), about the benefits or healing properties of water by number (No. 6,9,11). We weren't invited to New Year's Eve!
Юрий Федосеев
12.12.2016
Positives
I liked the medical facilities, the work of the staff and the food. although I was given a small room, it was quite enough for a comfortable stay
Светлана Найкснер
09.12.2016
Positives
Thank you very much for your accommodation (room with a bathroom), I indicated my request when ordering, because... vacationed with children. Responsive medical staff and at the reception. The food was fresh and the choice was good. Many thanks to the restaurant staff for the soups for my daughter (9 months old). A big wish for more fruit and coffee, the machine should always work, well, still 4 stars!!!!Negatives
The hotel is cleaned well, but we kindly ask you to replace the cleaning products with odorless products, the chemical smell lasts almost the whole day... Regarding the procedures... they write out very little, they want you to buy a lot more... I really didn’t like the massage therapist (young, fair-haired, unfortunately I didn’t remember the name, not only was the massage more like stroking and there was also a chocolate bar on the table with a hint... It’s not a pity to give a tip when it’s really worth it... My mother had another massage therapist, she was her I'm happy. A big wish is to replace the mattresses in the rooms!! They spoil your 4 stars!!!!!Answer from Spa Hotel Cajkovskij
Здравствуйте Светлана! Спасибо за отзыв. Мы учли Ваше замечание насчет замены чистящих средств. Насчет массажистки Вам необходимо было сразу обратиться на рецепцию. Что касается матрасов, то они у нас новые. С уважением, менеджер Spa hotel CAJKOVSKIJ & Palace Denisa Cermakova.
Иосиф Пальман
23.11.2016
Positives
We are very grateful for the work of all the staff and for the excellent food. Everything was very good, thank you very much for everything!Negatives
In 2015, they gave me “Card Number 0757” and said that next year there would be a 15% discount. This time we brought one more person with us, but there was no discount.
Галина Соловьева
18.11.2016
Positives
convenient location of the hotel, attentive and friendly medical staff
Людмила Васильева
24.10.2016
Positives
I liked everything, only positive emotions! A little annoying was the fact that coffee in the restaurant was only available in the morning, and in the bar you could only drink coffee from 16:00.
Nadezhda Popov
11.10.2016
Positives
I, a 68-year-old lady who has traveled a lot around Europe, was shocked by everything I saw in the sanatorium. Firstly, they literally put me on my feet. I did not expect such an effect from a two-week treatment. Secondly, the attitude of the staff, extremely friendly and patient, warmed my soul all two weeks: the doctor, the nurses, the service staff in the dining room, the receptionists on duty, and the women who cleaned the room - everyone expressed the kindest feelings. Location The sanatorium is wonderful: quiet, sweet Sadova in the very center of Karlovy Vary. It’s close to the springs, and the short walk was pleasant. The food was excellent, the dietary cuisine was excellent. Having arrived as a wreck and barely dragging myself up the 10 steps of the porch, I left as a normal person. And the gastritis seems to have gone away. Everywhere is clean. I am very grateful to the staff of the sanatorium for everything. Having chosen the place of treatment at random, without any recommendations, I was not mistaken. But there is no negativity. The depression passed, and I returned home, 10 years younger And more. Book your transfer through Sanatoriums. The drivers there are also nice, kind people. I would like to thank the drivers of both cars for the EXCELLENT service. I really liked the treatment at the Tchaikovsky sanatorium, but the introduction (arrival from the airport) and conclusion (departure) were worthy chords in an unforgettable trip to the Czech Republic.
Юрий Богомолов
18.09.2016