references
Airat Sakhiev
04.12.2023
Positives
Great respect to the hotel management for keeping the hotel operational in difficult times! Also thanks to all the staff during the procedures. In general, Spa Hotel Tchaikovsky is the golden mean of price/quality!Negatives
Wish: - The cuisine has lost its national Czech flavor. Work on this issue.
Waldemar Schmidt
27.11.2023
Positives
Dear day, all the girls had a great rest... well done The kitchen is also great We are satisfied, I recommend it to everyone. Thank you
Juri Jakobi
26.11.2023
Positives
We really liked it, everything was super, very nice staff, the parking space is convenient, it’s better to reserve in advance, the only thing we would like is that the cobwebs on the ceiling would also be removed, we will be happy to come again, thank you all very much.
Rose Prinzbach
26.11.2023
Positives
Everything was very well organized, the staff was always friendly and helpful. The applications were very good.Negatives
There were no German-speaking contacts. The food was only very slightly warm in the evening, but the quality was good. There was a lack of information for events in Carlsbad. Often only in Russian or Czech
Vasyl Ovcharov
22.11.2023
Positives
I liked everything very much. We were very pleased
Andrej Loban
22.11.2023
Negatives
Unfortunately, after two weeks of treatment, on the last day I fell ill with Covid. It would not be bad for the doctor to do a control test upon arrival or to somehow think through this issue for the management of the sanatorium. With such a crowd of people, this is a breeding ground for disease!
Liana Garangaseva
19.11.2023
Positives
Everyone is polite, the procedures are good.Negatives
The room was not cleaned properly. Food needs some work.
Irene Keller
19.11.2023
Negatives
Food wasn't enough and there was little choice, sauna only once a week for free, no towels in the sauna. Hotel not recommended
Larissa Bochkov
19.11.2023
Positives
Everything is fine. I really love the Tchaikovsky Hotel. It's quiet and cozy here. There are no large crowds of people.Negatives
My only wish. If possible, place coolers with hot water in the hotel corridors.
Yurii Paschenko
13.11.2023
Positives
Everyone is happy!Negatives
One week is not enough.
Helene Hemmerling
09.11.2023
Positives
The sanatorium is not far from the springs, good breakfast, it was clean and calmNegatives
The dinners were monotonous, the food was often repeated and there wasn’t much choice, the meat was not cooked well, the baked goods were the same, the sauna only needs to be booked for one hour, everything is small, the sauna and pool are small, the staff is not very friendly, especially at the reception
Sinaida Steinbach
06.11.2023
Positives
The staff is very polite, there is a sauna and a swimming pool in the hotel 👍Negatives
There are no alternative foods on the menu for those with lactose and gluten allergies
Askhat Bolatkhan
05.11.2023
Positives
In general, everything is good, but the food, especially if it is fish, may run out if you come for dinner a little late
Anatolii Nuzhnyi
05.11.2023
Positives
Quiet cozy resort. Everything is greatNegatives
There was poor internet in the sanatorium, but this can be assessed in different ways.
Tatyana Katko
04.11.2023
Positives
Thanks to all the staff of San. Tchaikovsky. Everything was very good! Thanks to the girls at the reception - they are very responsive and always willing to help vacationers. Special thanks to Michaela and Petra (nurses) for their impeccable work. Thanks to the cafe and kitchen workers - YOU NEVER LEFT HUNGRY! And thanks to the employees of Sanatoriums - we have used your site and your services more than once!
Leo Cherco
04.11.2023
Positives
Wonderful energy, nature and Light of Love!!!Negatives
No
Liudmyla Orel
02.11.2023
Positives
Great job from the staffNegatives
Some of the robes and towels were very old and should be scrapped!
Vitali Ertel
01.11.2023
Positives
Nice staff, clean room.Negatives
Unfortunately there was no parking space available.
Victor Gheorghian
30.10.2023
Positives
The perfect hotel, the staff was always helpful and friendly. We would love to come back...
Irina Kunz
29.10.2023
Positives
Reception was friendly, but not Kalle. Only dark-haired woman was very nice. The food and treatment staff were very nice.Negatives
Heating in the room only works occasionally. It was cold in this weather. Even though I reported several times, nothing has changed. Sauna was booked and yet other people were allowed in during our time without consulting us.
Anna Grinevica
29.10.2023
Positives
The best impressions from the sanatorium and staff. The staff is absolutely wonderful. He always helped, answered all questions, solved many problems.Negatives
This is not a minus, rather a wish. For breakfast and dinner, if you came later, some goodies were missing. It is advisable that there is enough of everything for the last visitors.
Sergej Belousov
28.10.2023
Negatives
It would be nice if the mattresses were harder, otherwise everything was very good
Oleksandr Musikhin
28.10.2023
Positives
Thanks a lot 😊
Irina Probst
27.10.2023
Positives
Kind and helpful staff. The food is good, there is not a lot of choice, but it is quite enough, deliciously prepared. The procedures are performed in accordance with the standards of resort treatment. The doctor’s appointment is a one-time appointment, I advise you to prepare for it in order to, together with the doctor, choose a plan of procedures that you would like to receive. The doctor's examination consists only of a conversation; no additional tests are carried out, except for measuring your blood pressure.Negatives
The single room has an uncomfortable, narrow bed and a bad mattress. I woke up not because I slept well, but because my back started to hurt. The cleaning of the room also leaves much to be desired, cobwebs on the chandelier and other nuances that do not need to be written about. Therefore, I often refused to clean. There wasn't much difference. The hotel needs renovation. Therefore, my summary is that as long as the hotel is in the same condition as it is now, I no longer consider it as a place to visit. This is my opinion and it may differ from the opinions of other hotel guests.
Raissa Kremer
27.10.2023
Positives
It was a short week just for tasting but we really enjoyed it. My husband and I are very satisfied with the hotel and staff. And especially with the location of the city. We will continue to recommend
Ludmila Charcenko
25.10.2023
Positives
I rested at the Tchaikovsky sanatorium for the first time. I was satisfied. I really liked the food. Everything was always there and reported to the very end. The staff was friendly and attentive. The room was not large, but cozy. They cleaned wellNegatives
Very poor sound insulation. The plan of procedures does not take into account the trip to Prague. Although everyone spoke in advance. The procedure was not rescheduled. A very negative impression because of this.
elena Fetsak
25.10.2023
Positives
I am grateful to the reception staff for the great help they provided us in the situation in which we found ourselves. (War in Israel, cancellation of flights.) support, understanding, help in ordering new tickets! Thanks a lot! Excellent attitude of the medical staff. Fast, efficient work of kitchen workers and room cleaning workers.
Sergy Shevchenko
25.10.2023