references
Positives
Karlovy Vary has a special energy for me, that's why I relax there.Positives
I liked everything very much. The treatment, the food and the location. Thank you all very much for a good holiday and for the excellent organization of the transfer.Positives
I would like to note the excellent work of the staff of sanatoriums.com. Reliable and flawlessPositives
I would like to thank all the restaurant workers and cooks! The food was healthy and tasty.Negatives
The medical staff is unqualified, especially in water traction. The maids did not clean well.Answer from Hotel Bristol Palace
Добрый день, Лидия, большое спасибо за ваш отзыв. Обязательно учтем Ваши пожелания! Прежде всего очень извиняемся за проблемы возникшие во время пребывания на водной тракции и обязательно проведем контроль . Всегда рады видеть Вас в нашем отеле. С уважанием
Positives
We are satisfied with everything at the Bristol Palace Hotel, including the location of the hotel and the views from the window (as well as cleanliness and comfort). Food and treatment are also at the highest level, caring and attentive staff. We recommend this hotel to everyone.Positives
Clean, neat. Everything is not far enough, if you don’t want to walk up the hill, please take the elevator.Negatives
Transitions!!! This is a whole quest, the first two days everyone is like blind kittens, then everything turns out to be simple. More information please in the transitions.Positives
Very good service in the restaurant, greeted by Alice, Management, took into account the request for accommodation in the restaurant, the menu is very good. Thanks to the restaurant staff.Positives
I liked everything. If possible, I will come to this sanatorium again.Positives
I’ve been to Karlovy Vary several times, but this was my first time at the Bristol Palace in the fall, in October. The impression was quite good. As stated regarding nutrition: there was a diet and a pretty decent one. Regarding treatment: I would be completely satisfied if more procedures were done manually, rather than with devices. I would like to mention the gas injection nurse Rosana, a highly qualified specialist! I got real manual lymphatic drainage only on the last day before leaving. The doctor and all the medical staff are very attentive to the vacationers. What is also important, I think, is that there is a laboratory on site. Overall, I recommend this sanatorium-hotel.Negatives
The treatment offered by the hotel also stated oncology rehabilitation. Which in reality did not happen. The doctor explained this moment as “they forgot to take it off...”. And for me, this was the key point in choosing a hotel. But I still don’t regret choosing him.Positives
Everything is great, wonderful staff, location, treatment. .Thank you to all the workers!!! Bristol Palace!!!Negatives
There was no negativity!!!Positives
Wonderful sanatorium. Polite staff. Good treatment. Very good and varied cuisine. Special thanks to the waitress Olga, such a wonderful girl will always tell and advise everything, she is kind and polite. The impressions are only positive, of course we will come again.Negatives
Unfortunately, the swimming pool is not open all days.Positives
I liked everything, starting with the magnificent park area in which the sanatorium is located, and ending with the work of all the staff (medical workers, waiters, maids, etc.). I will definitely come back here))) I would like to thank the Sanatoriums company for a wonderfully organized vacation))Negatives
There were no cons))Positives
All liked it! The location is on the mountain with magnificent views and smells of the forest. Very clean both in the resort and on the territory! We will definitely come to this hotel next year.Positives
I liked almost everything about the resort. Excellent treatment, excellent food, friendly, excellent staff.Negatives
Didn't like the number. Old chipped furniture, rotten door frames, a cracked chair in the bathroom, no air conditioning.Answer from Hotel Bristol Palace
Госпожа Плотникова, добрый день,большое спасибо за ваш отзыв. Отель приготовлен к реконструкции. Мы будем рады видеть Вас снова в нашем отеле Bristol
Positives
- A pleasant atmosphere that gave the body strength. - Beautiful and clean area (climate) - Qualified doctor - General strengthening course - Comfortable conditionsNegatives
Nothing to say.Positives
There is a fairly large list of medical procedures provided. An extremely rare service for Karlovy Vary, spinal treatment and back traction. Attentive and responsive staff, highly qualified doctors and medical workers. Accommodation and accommodation are of a very good standard. There was an early check-in to the room. Cleaning and change of bed linen every day. The location of the Bristol Palace sanatorium is very convenient. All Bristol Group hotels are connected by passages and by a common area.Negatives
The limited availability of medical personnel (there was a period of summer vacation) affected the quality of medical procedures, in particular therapeutic massage. Compressed time between procedures. But, these problems can be solved by simply replacing the treating specialist and/or changing the treatment schedule. The food in the restaurant was relatively monotonous, but the quality of the food was very high. It is advisable to increase the time you eat in the evening by one hour and expand the list of dishes.Answer from Hotel Bristol Palace
ГосподинBakiev, добрый день. Позвольте поблагодарить Вас за отзыв. Очень рады что Вам понравилась программа лечения , ведь это наша главная миссия. Спасибо большое за подмеченные недостатки в еде.Мы занимаемся этим, например в ближайшие дни будет абсолютно другое меню. Мы будем рады видеть Вас снова в нашем отеле BRISTOL PALACE.
Positives
Hello. Many thanks to the staff of the sanatorium. I would like to express special gratitude to the girl who served our table in the restaurant. We really liked the treatment at the sanatorium, the fresh air and of course the friendliness of the staff. Many thanks also to the tour operator. Sincerely, D.NarangerelPositives
Accommodation. Procedures.Negatives
Accommodation in a restaurant.Positives
I really liked it. Despite the bad weather we had a great time. In the Sanatorium you could always find something to do without going outside.Positives
Excellent location, cozy rooms with excellent layout, comfortable and warm. The food is very good, the waiters are greatNegatives
Some receptionists allow themselves to be harsh and even rude towards clients. Room cleaning is not always thorough.Answer from Hotel Bristol Palace
Госпожа Ryazantseva, добрый день.Большое спасибо за ваш отзыв. Мы очень рады, что Вам у нас понравилось. Нам очень жаль, что у вас есть проблемы с нашим персоналом. Мы стараемся работать с нашими сотрудниками, и мы надеемся, что он скоро поправится. Приглашаем Вас снова на санаторное лечение в отель BRISTOL PALACE.