references
Наталья Татаркина
15.01.2018
Positives
Doctor Alexander Yanusevich prescribes a full range of medical procedures, the doctor is attentive, will not advise anything unnecessary regarding the volume of paid procedures, and speaks fluent Russian. Good doctor. The location of the sanatorium is convenient - near a forest area, and at the same time not so far from drinking springs and the center. The staff is friendly, speaks Russian fluently and clearly. The food is sufficient. The dishes are prepared deliciously. I recommend.
NATALIA TYULENEVA
09.01.2018
Positives
Wonderful, very helpful staff! Girls and men at the reception, cooks, waiters (special thanks to Innochka), nurses, girls cleaning the rooms - thank you all so much! Very beautiful hotel area, beautiful location, I liked everything! Thank you very much!Negatives
Assessing the quality of treatment concerns only the work of the doctor - he absolutely does not care whether you have contraindications to any type of treatment; the initial “examination” took about five minutes and consisted of measuring blood pressure. No examinations that you bring with you are needed. Maybe the patient came with tuberculosis or syphilis - it doesn’t matter! And we are not talking about the sanatorium-resort card, without which, according to the rules, you cannot enter the resort! Eventually. On the second day of treatment with water, my blood pressure rose. Thanks to the seller from one store - she said that water can raise blood pressure, since it contains Na, and you need to drink it slowly, increasing the dose! And the doctor allowed me to drink a lot at once - drink if you want! Well, we are happy to try! With such success, treatment can be prescribed by any person and a doctor is not needed for this.
OLGA KAPLUNOVA
09.01.2018
Positives
I would say that for me there were only advantages. Very good food, very good procedures. What a wonderful doctor! And the location of the hotel is also very convenient. The fact that it was written that you have to run through the catacombs didn’t bother me at all. In the first two days I got used to everything and studied the routes. It turned out to be not difficult at all. Very friendly staff both in the medical department and in the hotel in general. Indeed, a good combination of price and quality. I think that you can come to this sanatorium again, and maybe even more than once.Negatives
Did not find.
Курамыс Нукаев
25.12.2017
Positives
responsive and attentive staff, individual approach, the location of the hotel itself on a hill with magnificent views, the façade of the building is attractive and cozy rooms. Always clean and tidy. Delicious and always fresh food.
Vladimir Strugovshchikov
20.11.2017
Positives
High quality, good procedures, attentive staff. Excellent medical base.Negatives
It hasn’t happened and I hope it won’t happen in the future!
Валентина Бань
16.11.2017
Positives
I love Karlovy Vary. Everything was great.Negatives
I'm going to relax, not to receive negativity.
Ирина Вахонина
12.11.2017
Positives
Very convenient location of the hotel, pleasant polite staff, attentive medical staff, logically selected procedures, positive results of the treatment received. Thank you.
LARISA SHCHAPINA
30.10.2017
Positives
1.Good spa treatment 2.Good rooms and quality cleaningNegatives
1. Terrible running around for procedures (I walked up to 8 km per day). According to monitoring on the iPhone. 2. Bad attitude of the staff (indifference, inattention, shifting their responsibilities onto vacationers and sometimes just rudeness 3. Terrible food. I immediately started getting heartburn from such food. I had to eat in other places. I won’t go to this sanatorium again. The last time I was in here in 2005. everything was much better.
Юрий Каракулев
23.10.2017
Positives
We thank Sanatoriums.com for advice in choosing a sanatorium. Your site manager suggested several placement options that matched our needs, thereby narrowing down our choice. The sanatorium is beyond praise - luxurious, hospitable. We booked an apartment - it was a chic and spacious room, everything was very clean and comfortable. The staff is very friendly. The procedures are also very good, although a week for treatment is very short. Thanks to the site for the discount when booking, as it turned out - this is the best price)) which was very nice. We will definitely come back again
Mara Salamasov
15.10.2017
Positives
I liked everything very much.Negatives
It is very inconvenient to run through labyrinths between procedures.
Петр Дудник
08.10.2017
Positives
The organization and work of all patient service departments is excellent. Keep it up.Negatives
Did not have
Nataliia Boganska
03.10.2017
Positives
I really liked the location of the sanatorium, quality food, helpful staff, excellent room cleaningNegatives
Room 1411 often smelled of food because... The room is located above the restaurant and smells were coming through the ventilation. I didn’t like the doctor. I saw him only at the beginning of my stay at the sanatorium, and he handed over the extract through the reception
Татьяна Борисова
26.09.2017
Positives
Everything is very good.Negatives
There is nowhere to drink tea: the cafe is not open and there is no kettle in the room.
Елена Керимова
25.09.2017
Positives
Many thanks to the staff of the BRISTOL hotel, EVERYTHING IS PERFECT! The procedures are on schedule, the food is excellent, tasty and healthy! Many thanks to Mr. Doctor Vladimir Wurm for his attentive attitude and competent prescription of procedures! Many thanks to the masseuse Sabina, she did a reflex massage. I found the most painful points. Many thanks to NINA - she served us in the restaurant! I really, really liked everything!Negatives
Minus - in the evening, when the restaurant was already closed, one day after the pool I wanted to drink hot tea. Unfortunately, the lobby bar was under renovation and the Turkish sauna was also not working.
Владимир Масляев
19.08.2017
Positives
clear organization of treatment and procedures, positive effect from the procedures, location of the sanatorium in a green park
Angela Mocanu
02.08.2017
Positives
Very beautiful building and location. Great staff and food. Clean Air.Negatives
The sources are not as close as we would like.
Aleksandr Aladko
29.07.2017
Positives
The cleaning is very high quality - clean everywhere! View of the Orthodox Church and the forest! The staff is friendly! Nearby there is a park area and a forest! The room has a robe and slippers! I managed to lose my slippers :0) The environment is friendly, there are a lot of Russians from different countries of the world! Is it still difficult to say anything about treatment? I haven’t had time to explain yet! But I’m on the right track, now I know what to do! I love Karlovy Vary! I think God kissed this place! Otherwise, people wouldn’t come here just like that! I can give Karlovy Vary advice to everyone and the treatment helps! You don't have to want to be expensive! With love to the Czech people and the Czech Republic!Negatives
Come on, this steel restaurant - they are grabbing this food! A lot of people go here and there and flash by. before your eyes ! Calmly, it was difficult for me to choose something and eat! The food was good - but next time I will look for an economical option - fortunately in Karlovy Vary there is a service for any budget and you don’t have to spend a lot of money :0)
Тetyana Voychuk
14.06.2017
Positives
I liked everything.Negatives
The only thing I didn’t like was looking for rooms where procedures are performed. The first 2-3 days while you get used to where they are, it’s full of nerves because everything is scattered, like in a labyrinth.
Tatyana Schadegg
28.05.2017
Positives
Thanks to everyone who made our stay at the resort comfortable. Starting from booking the resort on your website, hotel accommodation, quality of food, procedures, medical care, level of cleanliness - everything was wonderful. We will recommend Bristol Palace to all our friends and acquaintances. Sincerely, Tatyana, Dmitry May 28, 2017
Marina Brigadirova
12.04.2017
Positives
Friendly attitude of all staff. Discussion of treatment and procedure at a high level. In general, there is a pleasant atmosphere in the sanatorium, conducive to treatment and relaxation. Comfortable room, high-quality cleaning. Thanks a lot. I enjoyed my stay and treatment.Negatives
Unfortunately, there is one moment that greatly spoiled the mood. There is no order at breakfast. It seems that we were informed that there is a rule that at breakfast you can occupy any table if ours is already occupied and tables are strictly assigned only for lunch and dinner, when we eat a la carte. But several times there was a problem sitting down for breakfast. Especially on the last day. My friend and I were simply moved with food from table to table three times, saying that this was not our table and we needed to give it up. As a result, we did not finish breakfast and left. You need to follow the rules if you set them. I wish you to fix this problem and everything will be great.
Gvetadze Zoya
12.04.2017
Positives
The rooms are wonderful. Overall the holiday was positive!Negatives
Very bad catering! Meals are served in two shifts, but this is not a problem since it is lunch and dinner. Everyone tries to arrive at their own time. But breakfast, in two shifts, is not provided! Therefore, people who eat on the second shift, sitting at any free table, can be driven out of their place, because... those who sit at this table on the first shift come. And the staff does not provide space for such people. Several times I had to go without breakfast!!! It's horrible!
Наталья Севастянова
04.04.2017
Positives
excellent treatment, I am very pleased with my time at the resort
Екатерина Липяговская
03.04.2017
Positives
Good location of the hotel, excellent room, good doctor and qualified treatment. nice pool and housekeeping.Negatives
Terrible cuisine, restaurant work and attitude of the staff towards restaurant customers. Limited menu and meals in shifts. There are practically no salads at lunch and dinner. Porridge for breakfast is only semolina and some terrible gruel with water. The fruits are the cheapest and unripe.
Igor Dushkin
15.03.2017
Positives
It was my first time at the resort! We liked everything, we are going again in the fall with my wife! It was this sanatorium, thank you, I liked everything!Negatives
I did not find any cons in my stay at the Karlovy Vary resort
SERGEI KONDALOV
10.03.2017
Negatives
We need to work on eating the same thing every day: vegetable salads and where are the meat and fish ones, the cutting of vegetables is terrible, very large, soups for a maximum of three and only half a soup bowl, it seems that they are saving on everything. Why can’t you fry eggs and not serve egg porridge
leonid bondarenko
10.03.2017
Positives
Excellent location of the hotel with good rooms, excellent doctor and a variety of medical procedures, good and sufficient food, fast service in the restaurant, good reception, excellent atmosphere of the hotel. A very suitable hotel for an economical, relaxing holiday and treatment.Negatives
The shortcomings are not critical for rest and treatment, but some may occur; - there is a need to improve the organization of catering (lack of restaurant space, it’s cramped, one table for four is located in close proximity to the hot breakfast serving table and makes it difficult to approach, and for those who sit there it’s completely uncomfortable, small tables should be made for two, instead of four, for vacationers who only use breakfast, it is necessary to have a separate large table so that they do not take other people’s places and do not lead to conflicts; the introduction of different shifts in visiting the restaurant, which are in no way coordinated with the time of procedures (in the morning), does not give an effect, but only artificially narrows the time for eating and leads to irritation of vacationers, non-compliance with these shifts, and in the evening you don’t want to have dinner in a hurry, it’s better not to even mention these shifts, people will figure it out on their own); - I would like to have more of my own cuisine on the menu; - there is a drawback in the wonderful room - there is a touch-sensitive lamp installed in the hallway, which turns on according to an algorithm known to it and burns for a very short time. You often had to use the wardrobe during the day in the dark, but at night you couldn’t get into the toilet room without the lamp noticing; it would definitely turn on, though only when you returned to the bedroom.Answer from Hotel Bristol Palace
Уважаемый Леонид Бондаренко, очень благодарны Вам за отзыв о нашем отеле . С 5.6 по 20.6.2017 в отеле Бристоль Палас будет проходить расширение площади ресторана и уже после 20.6.17 в ресторане будут дополнительные места для более высокой комфортности во время приема пищи. На завтраки мы не закрепляем конкретные места для питания, это действует только на обед и ужин. Поэтому любой свободный стол во время завтрака Вы можете использовать. Обязательно проверим работу всех датчиков света в номерах. Технический директор Bristol Group и весь коллектив отеля приносят Вам свои извинения. Надеемся увидеть Вас снова в нашем отеле и будем рады услышать Ваш отзыв по поводу изменений, которые вскоре произойдут в ресторане. С уважением, director of Sales&Marketing BRISTOL GROUP Petr Polonchak.
Инна Зуева
25.01.2017