references
Positives
From July 15 to July 29 we stayed at your hotel. Everything was very good. Upon arrival, we were immediately placed in our room and fed. The service staff is friendly and polite. We are always ready to answer any questions that interest us. The room was always cleaned in a timely manner and there were the right quantities of toiletries and towels. We are very grateful to Margarita, Lisa and Emil for the wonderful service in the restaurant. Thank you for the high professionalism of the doctor and medical staff Ida, Lenka and Janechka. USA July 2022Negatives
Very narrow range of dishes for breakfast and lunch. The quality of food preparation leaves much to be desired.
Answer from Spa Hotel Corso
Г-н Шульман, Спасибо за ваш отзыв, который очень ценится и очень важен для нас. Мы с нетерпением ждем вашего следующего визита. Желаю вам хорошего дня Ленка Собкова
Positives
The location is great. Very quiet and calm and there are no queues at all times. The staff is very friendly.Negatives
There is almost no choice of food. Unfortunately, there are almost no Halal dishes; fatty meat (pork) is used a lot. Everything else is good.Answer from Spa Hotel Corso
Господин Борибеков, Спасибо за ваш отзыв, который очень ценится и приносит нам большую пользу. До вашего следующего посещения мы постараемся облегчить меню. Мы стараемся учесть пожелания всех наших клиентов, поэтому в следующий раз мы можем организовать индивидуальное меню. Желаю вам хорошего дня Ленка Собкова
Positives
We have been vacationing in Karlovy Vary for many years, but this is the first time in this hotel. We really liked everything! The staff is friendly and smiling! The room windows overlooked the theater! I really love the light sound of the river. We also really liked the location. I just love this area of the city. The hotel itself magnificent! Wonderful and accessible pool! But probably the most unusual thing is the food! We had breakfast and dinner. We were afraid of overeating, but experienced complete delight during dinner. Five-course dinner. Each dish is brought and no overeating! In addition, there are scales in room. Weight was under control!Negatives
The only and most important problem for us is car parking. We travel only by car, and unfortunately there is no parking at the hotel.Answer from Spa Hotel Corso
Уважаемая госпожа Антипенко, Большое спасибо за ваш отзыв, который мы очень ценим и продвигает нас вперед в этой работе. Мы с нетерпением ждем вашего следующего визита. Хорошего дня Ленка Собкова PS: Парковка в нашей зоне - это своего рода адреналиновый спорт. Мы сделаем все возможное, чтобы ваше следующее пребывание у нас было как можно более приятным.
Positives
We stayed at the Hotel Corso in August 2022 for a complex healing treatment. We were thrilled from the first moment. The Hotel Corso is a small but nice hotel with large, very tastefully furnished rooms. You feel very comfortable in the elegant restaurant with good cuisine. The staff is friendly, helpful and attentive. The ladies in the balneo department in particular do their work competently and always with a smile. In the pool area and the sauna everything is immaculate. We can only recommend this hotel. With best regards ! Monika HaackPositives
Over the past 10 years of holidays booked through Sanatoriums, we have never received such satisfaction from the level of treatment, service and food as at the Corso SPA Hotel. Everything was flawless. We were especially pleased by the daily communication with the highly professional, helpful and attentive employees of the medical unit - Ida, Lenke, Janechka, food services - Lisa, Rita, Emil. The excellent work of the service personnel, including technical workers, indicates a high level of management and management, for Thank you all very much. Tatiana Volkova, Ilya Itskovich Hamburg, July-August 2022Positives
We were at the hotel from July 10 to July 23. Everything was wonderful! Cleanliness of the room, excellent treatment and location of the hotel. Excellent saunas and counter-current swimming pool. Very attentive staff at Rezeption. Many thanks to Dr. Markova for her careful examination and the excellent procedures she prescribed for us! We are very grateful to the medical staff at the treatment center: Ida, Yana and Lenka! Girls, thank you so much for your friendly and attentive attitude towards your patients!!! Thank you very much to Rita and Lisa for the impeccable service in the restaurant! We really hope that we will be able to come to you again. Good luck and health to all of you! Sincerely, the Giant family.Negatives
NoAnswer from Spa Hotel Corso
Здравствуйте, господин Великан, спасибо за ваш отзыв, который мы очень ценим и который продвигает нас дальше в том, что мы делаем. Мы с нетерпением ждем вашего следующего визита Желаю вам хорошего дня Ленка Собкова
Positives
We stayed at the Corso Hotel. I liked everything very much. The location of the hotel is excellent. The staff are professionals in their field. The food is top notch. Next time we come to Karlovy Vary - only to this hotel. Thanks a lot !Positives
I liked everything, thank you very much for a good rest and treatment.Positives
Nice rooms, very nice location and the treatments were very good.Negatives
Hotel orientation could be better when you first arrive.Answer from Spa Hotel Corso
Liebe Frau Richter, vielen Dank für Ihre schöne Bewertung, die wir sehr zu schätzen wissen. Wir sind sicher, dass es Raum für Verbesserungen gibt, und wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Ich wünsche Ihnen einen schönen Tag Lenka Sobková
Positives
For two weeks, from July 31 to August 13, we were treated at the Corso sanatorium. Everything was at the highest level! Clean rooms, excellent treatment, delicious, varied food in the restaurant. Very attentive staff. Excellent swimming pool and saunas. Thank you very much for your attention! We will come again. There are simply no negatives, only positives.Positives
Very good location. The hotel is cozy with nice rooms and wonderful views. Staff very nice. Eat good. Applications top. We'd love to come back. Thanks to allPositives
The location of the hotel, the furnished rooms, the treatment and the facilities as well as the treatment staff. Would definitely book again. Thanks again!Negatives
Pool doesn't look so inviting due to the lack of lighting. Massage jets out of order. Reception (female during the day) unfriendly. Payment in advance is rather unusual. Evening menu not necessarily for those who are very hungry, there is no salad menu... a repeat order was not possible. The staff but very friendly (twins). The staff rating is an average ratingAnswer from Spa Hotel Corso
Hallo, vielen Dank für Ihren Besuch und die schöne Bewertung. Ich werde den Pool mit meinem Kollegen überprüfen. Vielen Dank für den Hinweis. Mir ist bekannt, dass es am Samstag ein technisches Problem gab, für das wir leider nicht verantwortlich sind. Es gab einen Fehler in der elektrischen Verkabelung. Wir freuen uns schon auf Ihren nächsten Besuch. MtG Lenka Sobková
Positives
Hello! My husband and I vacationed for 12 nights. We would like to say a big thank you to the manager Lenka Sovkova, the reception staff, the cooks for the delicious food and interesting serving, the girls Rita, Lisa, Evgenia, the cleaning staff: for the cleanliness of the towels in the room and the snow-white bed. Medical staff: dear girls, Ida, Yanochka, Lenka, God grant we meet again! Your hands, your smiles are already healing! Dr. Markova, thank you for your consultation. Relaxed 100%!! We will definitely come to Karlovy Vary and specifically to the Corso Hotel. Good luck to all of you! Looking forward to meeting you 🙏Irish people ☘️Negatives
We simply don’t have it 🤷♀️Answer from Spa Hotel Corso
Госпожа Довгаль, Большое спасибо за прекрасный отзыв, который мы очень ценим. Мы с нетерпением ждем вашего следующего визита. Я расскажу об этом всем своим коллегам. Желаю вам хорошего дня Ленка Собкова
Positives
I am grateful to all the staff for their attention, understanding and kindness.Negatives
The only thing that is not clear is about the sources with different numbers, how they differ, besides temperature, and what health function they provide. Nobody really could tell. Not enough information. The service is wonderful! It’s bad that you have to vacate your room at 11 o’clock. And I only have a plane at 19.30 and a transfer at 15 hours. From 11 a.m. to 3 p.m. there is no place to rest. Maybe such situations can be taken into account. If someone moves out early, they have to evict earlier... But otherwise, I liked everything.Answer from Spa Hotel Corso
Уважаемая госпожа Семенюк, мы очень рады вашему отзыву. Что касается вашего выезда и освобождения номера, я не знаю, проконсультировались ли вы с вариантами на стойке регистрации. Более серьезную проблему можно решить. Температура источников зависит от глубины, с которой они бьют. Состав и температура каждого источника различны, и врач иногда назначает источники, подходящие для каждого отдельного клиента. Мы с нетерпением ждем вашего следующего визита Желаю вам хорошего дня и прекрасного остатка лета. Ленка Собкова
Positives
The hotel is super, the food is good, the staff is super, the hotel is in a good location. We are pleased, I recommend it.Negatives
We were at the president hotel in 2021. They served Brutus (champagne) there in the morning and everything was included (buffet). The choice of fruits was small, about the procedures: back massage, one did it but the massage was weak, another time there was another, She gave me a super massage. Then they made me faint, the Swedish one just strokes me. The Russian one is done from the heart as it should be.Answer from Spa Hotel Corso
Здравствуйте, господин Валдимир, Благодарим вас за прекрасный отзыв и будем рады видеть вас во время вашего следующего визита в Карловы Вары. Ленка Собкова
Positives
We are very satisfied with our stay at the Hotel Corso and will definitely come back, Everything was right: the room (stylishly furnished and freshly renovated), the staff were always friendly and helpful (special thanks to the director). Our thanks also go to the employees in the spa area as well as the service and the cook in the restaurant.Negatives
There is nothing to criticizeAnswer from Spa Hotel Corso
Herr Bregmann, Vielen Dank für Ihre Bewertung, die wir zu schätzen wissen und die uns weiterbringen wird. Wir freuen uns auf Ihren nächsten Besuch. Ich wünsche Ihnen einen schönen Tag Lenka Sobková
Negatives
Coffee at breakfast was not very goodAnswer from Spa Hotel Corso
Здравствуйте, спасибо за ваш отзыв, который мы очень ценим. Мы с нетерпением ждем вашего следующего визита. Жаль, что вы не рассказали нам о кофе, мы уверены, что смогли бы найти решение. Я стараюсь подходить к каждому гостю индивидуально. Я уверена, что мы могли бы найти решение Хорошего дня Ленка Собкова
Positives
Very responsible, attentive and favorable attitude towards tourists, I especially liked the medical staff - Ida, Lenka, Yana, Ivanka - they are always very attentive, professionals in their field, they plan everything without expectations, they carry out procedures very efficiently. Very attentive girls from the restaurant - they always serve on time! The reception staff left a pleasant impression - they answer all questions accurately and in detail, and help resolve issues that arise during your stay on vacation and treatment. We will be happy to come again.Negatives
Unfortunately no one speaks German in the hotelAnswer from Spa Hotel Corso
Sehr geehrter Herr Demel, wir bedanken uns für Ihren Hinweis, den wir sehr zu schätzen wissen. Wir wünschen Ihnen einen schönen Sommer und freuen uns auf Ihren nächsten Besuch. Ich wünsche Ihnen einen schönen Tag Lenka Sobková
Positives
Our vacation was relaxing, we are very satisfied with the staff and the services and would be happy to return.Positives
A tastefully furnished hotel with friendly staff in all areas and good food. Always my pleasure.Positives
Great ambience, dinner, fine cuisine, friendly staff. A special thanks to masseuse IvanaPositives
I liked everything, the staff was polite and friendly. Special thanks to the cook, everything was delicious.Positives
👌👍Positives
We had a great time at the Corso sanatorium. We rested from April 20 to May 4, 2022. In principle, I liked everything: treatment, food, location, staff. I would especially like to mention the staff in the medical department, all the girls are masters of their craft. Everything was immaculate and professional. They are great guys. In the restaurant, the waiter Emil provided impeccable service - hotel level 5 stars and even higher. The girls need to learn a little bit. The dishes in the restaurant from the chef were excellent; not once did the food cause any unpleasant sensations. Maybe there was not enough variety of vegetables and fruits. We lived in the attic, a double room, everything was chic and very comfortable. Regarding cleaning, for some reason they only cleaned us twice in the morning, and they came in the afternoon when we were resting, which is not entirely convenient; sometimes we had to cancel cleaning. We were in different sanatoriums, there is something to compare with. I definitely want to return to this resort.Negatives
I didn’t like the girl, the youngest, the receptionist, unfortunately I didn’t recognize her name, she gave incorrect information with a very self-confident look and, to put it mildly, did not behave very delicately. There are no complaints about the rest of the workers; they are professionals and know their job.Answer from Spa Hotel Corso
Здравствуйте, госпожа Кромшина, спасибо за ваш отзыв, который мы очень ценим и дорожим им. Мы решаем эту проблему на стойке регистрации. Мы с нетерпением ждем вашего следующего визита. Желаю вам хорошего дня и лета Ленка С.