references
Константин Курбанов
19.07.2021
Positives
Modern hotel with quality service and friendly staff. The medical base is at a fairly high level. A variety of medical procedures are offered, which are carried out by competent specialists. Special thanks to the chefs for the delicious food!
Ludmila Livshits
18.07.2021
Positives
We are pleased to thank the hotel staff for the warm welcome, quality service, delicious food and highly qualified procedures. We really liked the treatment, the location and of course the pools. It truly has everything you could need during your stay. Great location - right at the source
Ольга Кузина
11.11.2019
Positives
This is not the first time we have vacationed in this sanatorium. As always, I really enjoyed everything. Dr. Bazaeva Tatyana is very attentive, we asked for help several times - she always listens and prescribes treatment. I really liked the Czech evenings in the restaurant, very tasty!Negatives
There is a construction site nearby, but it didn't bother us. Open hours from 9 to 18, closed on weekends.
Sergey Moltchanov
04.09.2019
Negatives
The temperature in the pool and jacuzzi does not meet the standards, they spare gas for heating. THE WATER IS COLD
Victor Lupanov
06.06.2019
Positives
Everything is always top notch, the hotel is great, I go not the first year, the food is excellent, the rooms are comfortable, everything is thought out.
Елена Сабулевская
31.05.2019
Positives
Everything is very decent, we liked it very much, we stayed at the hotel for the second time and we will definitely come back again!!!
Alina Samokhina
06.05.2019
Positives
1. Treatment at 5+: quickly, efficiently, always with understanding, with a smile and you can joke. Very nice. 2. The room was excellent, we got what we asked for: a nice, bright room with a balcony (THANK YOU). 3 The food is very tasty and varied for me. Very friendly girls, they work quickly. 4. The hotel staff is helpful and friendly. We always found a solution to any request - Thank you very much to everyone. 5. The hotel is located in a very convenient location for walking, excursions and shopping. Even the construction site nearby did not interfere with being in the room. Everything is very worthy. THANK YOU FOR A GOOD REST AND TREATMENTNegatives
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Турганкулова Сауле
01.05.2019
Positives
I can’t help but share my pleasant and kindest impressions of the Royal Regent Hotel! This is an excellent, high-quality treatment; wonderful cuisine; high service culture everywhere and in everything; cleanliness and comfort! We have been guests of this hotel for several years! And I am sure that we will never change him, because, as they say, good is not sought from good! Everything is wonderful ! We are always welcome, we are welcome; We recharge well and improve our health during our desired stay in our favorite hotel! Success, good luck and prosperity to you, dear hotel employees! 👍👏👏🙏🙏
Анна Гаврилина
18.04.2019
Positives
The staff found another room for me, though only after a tense conversation. I had to pay a little extra for a new room. In any case, the problem was solved.Negatives
I got a room with a view of the wall and some kind of huge pipe! The sky was not visible, let alone anything beautiful and pleasant! And it was expensive! I think that such numbers should be sold at discounts! I was upset... Without a tip, no one really tries... And quite demonstratively! On the eve of departure, my room was simply not cleaned at all! As long as I've been traveling, this has never happened before!Answer from Spa Hotel St. Joseph Royal Regent
Добрый день, уважаемая Анна Гаврилина! Спасибо за оставленный отзыв. Вами был заказан номер категории ДБЛ Супериор в корпусе А, который мы и предложили. Наш отель находится между зданиями, номера Супериор просторные, с различными видами из окна и оборудованием (с ванной или душ-кабиной, с балконом или без,...). Менеджер сразу встретилась с Вами и предложила единственную возможность- двухкомнатный номер Сюите в корпусе В, за доп. доплату. Поскольку Вы наш постоянный гость, Вам предлагался бонус - билеты в театр дня 12.4.2019, как бонус для уважаемых гостей отеля. Нам очень жаль, что Вы в этот раз остались недовольны своим проживанием, надеемся, что будем иметь опять возможность снова Вас встретить в нашем отеле.
Irina Balakhonova
04.04.2019
Positives
I have already vacationed in this sanatorium several times, and every year it gets better. Good, highly qualified staff ensures a GREAT stay at the sanatorium.Negatives
Finish construction as quickly as possible.
Ala Gucova
09.03.2019
Positives
Wonderful hotel ! Thank you all! And the food....ooooooo.... is wonderful ! I recommend it to everyone! Already my friends are going ! Tomorrow they will start to enjoy!
Alexander Mashinin
14.02.2019
Positives
A hotel you want to come back toNegatives
Don't have
Zoia Kozharskaia
11.02.2019
Positives
I liked it very much, great location, delicious food, positive staff.
Владимир Керов
06.02.2019
Positives
I really liked it. The treatment, the food, and the attitude of the staff were all at the highest level.
Svetlana Kaznacheeva
16.01.2019
Positives
Everything is fine, the main thing is close to the sources!
alla alalykina-galkina
13.11.2018
Positives
Many thanks to all the employees, honey. To the staff, technical services, cooks for their concern about our stay. Everything is great!!!! THANK YOU !!!!!
aleksei alalykin-galkin
13.11.2018
Positives
The staff is wonderful and helpful. The food is excellent. Room cleanliness. Everything on time without incident. Thank you so much.
Svetlana Davidov
07.11.2018
Positives
We were pleasantly surprised by the thoroughness of various everyday details in the room, in the treatment rooms, in the restaurant, by the professionalism of the staff and the atmosphere of calm. We got a lot of positive emotions.Negatives
For the first time in many years of travel we did not find any negative nuances.
Tatiana Neluibina
19.10.2018
Positives
Excellent location next to the colonnade and at the same time not on a noisy street. Very nice staff, attentive. In addition, the food is very tasty (not every restaurant has this) Thanks to them for the sign of attention on my birthday - it was incredibly pleasant
Iurii Kudriashov
15.10.2018
Positives
Very high-quality and understanding service!!!! Only based on the assessment of your stay in the month of April!!! And your stay with reservation 175005638 from September 30 to October 13 was canceled due to force majeure circumstances!!! We informed you about this !We ask you to consider and offset the deposit of our reservation for your stay from April 1 to April 17, 2019 with the provision of a double room (Vista Grand)! Thank you and appreciate your understanding!!!
ирина рогожникова
30.09.2018
Positives
As always, the staff is very friendly and helpful, the medical base is also excellent, Dr. Tatyana is very competent and attentive. Good and varied food. The location is great. I've been here twice already and will come again next year. Thank you for the pleasant emotions and treatment that you give us))Negatives
There were a lot of small children and because of this, sometimes it was not very calm in the restaurant, since small children have the ability to cry very loudly. I would like a more relaxed atmosphere while eating ((
Nurman Balgimbayev
02.09.2018