references
Egor Izmalkin
28.11.2014
Positives
It was a wonderful holiday, the hotel had good conditions, we were completely satisfied with everything. I also liked the treatment, my health improved.
Elena Mironchuk
11.06.2014
Positives
Overall stylish, beautiful, cozy. For a comfortable stay, you can't imagine anything better.
Антон Давиденко
08.06.2014
Positives
The staff is very attentive. The service is excellent))) very professional advice on dietary nutrition. The procedures are carried out exactly on time. We enjoyed visiting the pool. The impression is positive about the hotel.
Олеся Бойчук
28.05.2014
Positives
I'm very pleased. Lovely ambiance and good service at the hotel. The treatment is well organized, there are no queues, the medical staff calls for the procedure themselves, the balneo has a relaxing atmosphere. The hotel has a pleasant aroma, you feel very comfortable and relaxed.
Леонид Прокопенко
20.05.2014
Positives
The hotel looks like it was just built))) the food is good. In my opinion, water treatments do not affect the spine at all. It is better to drink water and swim in the pool more. It’s better to go to the pool in the evening, otherwise a lot of people gather to frolic in the pool in the morning.
Татьяна Якунина
18.05.2014
Positives
The hotel is modern and spacious. Wide range of procedures. I liked that the restaurant was huge, there were never any queues. The waiters always ensure that the buffet dishes are updated. The cook is great, he cooks very tasty food. There was always a lot of pastries and dried fruits.
Дарья Соболева
07.05.2014
Positives
All liked it. The main thing is that the staff is friendly. And they feed well. I won’t say anything special about the treatment, the procedures are all standard, they are carried out well, the medical staff works well.
Сулимова Эльмаз
04.05.2014
Positives
rest and treatment at 100%. friendly, attentive, responsive hotel staff. We will recommend the hotel.
Ekaterina Levkovskaya
02.05.2014
Positives
We have been vacationing at Royal Regent for two years in a row. The hotel keeps its brand. The quality of service is still very high. Wi-Fi is very fast.
Станислав Кручковский
01.05.2014
Positives
I liked the level of service. The staff works great, all problems are resolved, questions are clarified.Negatives
I can't say anything about the cons.
Руслан Гнатенко
30.04.2014
Positives
I liked the sanatorium as soon as I entered the lobby. Very luxurious. Beautiful furnished rooms. The staff is polite. The treatment was well organized; the doctor had an examination on the day of arrival. Convenient swimming pool. 2 treatments a day are quite enough, considering that you mostly drank thermal water.
Евгения Шалова
26.04.2014
Positives
Very comfortable hotel. Large rooms with the latest furniture. The treatment is good, but there are some nuances. Don’t take anti-cellulite massage, they do it in a dirty way. The doctor will offer to purchase additional procedures, do not take everything headlong, especially if you came mainly to treat the stomach. The massage in general is very mediocre. Water treatments are good. Gas injections for the back are perhaps the most effective.
Анастасия Вербицкая
19.04.2014
Positives
The treatment is very good. The food is high quality. And the rooms are very comfortable. The hotel is modern. We will come for treatment again.Negatives
In the room the connection is heard well.
Мария Бойчук
09.04.2014
Positives
thanks to all the staff! I especially liked the massage. The hotel has a homely feel. The restaurant serves very tasty food.
Vadim Mironchuk
08.04.2014
Positives
Nice comfortable resort with friendly staff and excellent food. It was very pleasant to relax. Good gym.
Илькин Муратов
03.04.2014
Positives
wonderful vacation. All the little details are provided. I like everything very much. very good medical base. delicious food in the restaurant.
Алина Юрченко
29.03.2014
Positives
Perfect cleanliness both in the hotel and in the rooms. Having been in different hotels, I can confidently say that the Royal Regent is perhaps the best in its class. Everything is organized at the best level.
Илья Павловский
29.03.2014
Positives
quality service and treatment, special thanks to the doctor.
Ермолаева Вероника
27.03.2014
Positives
Stylish hotel with good treatment. Balneo is new, well maintained. Large swimming pool. the infrastructure is excellent. quite varied buffet. Comfortable modern rooms
Мануэль Дуарте
17.03.2014
Positives
Very good tasty food! (Apparently the chef loves his job.) The restaurant also has very nice service staff. I would like to note the constant care and cleanliness of the halls and staircases. Good, calm music in the halls. The calm, bright interior is attractive. The local reception staff are friendlier!Negatives
Musical accompaniment in the restaurant (especially for breakfast and lunch) and the pool is not suitable for a hotel-SPA! Loud, noisy. Classical music. works or just calm, unobtrusive music is what you need. The cleaning of the room by one of the groups of maids leaves much to be desired (the toilet and bidet were not cleaned)
VLADIMIR PETRUKHIN
05.03.2014
Positives
Many thanks to Dr. Tatyana Bazaeva for her attention and willingness to accept and prescribe treatment at any time for us, who were so inopportunely ill, special thanks to pediatrician Natalya Larina for her professionalism and sensitivity in treating our grandson, thanks to nurse Vera from the mud therapy room No. 12 and the girls from the inhalation room No. 20 for understanding and humane attitude, many thanks to the girls from the restaurant (Monica and others) for the excellent service!Negatives
Monotonous food, the main specialization of the sanatorium is the treatment of metabolic diseases, and this is pancreatitis, etc., which means the inclusion of stewed vegetables and boiled meat in the menu, but for 2 weeks they offered the same burnt food for breakfast bacon, fried hunting sausages, powdered omelette - somehow this does not fit with dietary nutrition, there was chicken noodles only once, on other days there were thick soups, or completely watery ones, like corn soup, there were no normal broth-based soups. Tea and coffee for lunch and dinner is paid, and it’s not at all clear why this type of food is called a buffet here? It would also be nice for the cooks to study a little about the peculiarities of the national cuisines of other peoples (about 90% of the hotel is Russian) upon request to serve at least once a dish of herring, the girls explained that there was only “sour fish”, and they saw that a couple of times in 2 weeks. It would be nice to put coolers with hot water on the floors, the absence of it was very felt when we, who caught a cold during the excursion, had to were on bed rest for several days, and for every glass of boiling water they had to go down several floors below to the restaurant. When asked why this was so, they explained that this was management policy and it would not change. But it would be worth revising it a little, for example, with in the morning until 2 o'clock the jacuzzi is running, although at this time most of the vacationers are undergoing procedures, reduce the work by only 1 hour, the resulting energy savings will ensure that you get the same boiling water in the coolers. Room cleaning is 3-star, there is dust on the furniture, vacuuming is poor. As additional services they offer so-called paid channels with recordings of Russian cartoons, so someone came up with the idea for us Russians to show our own domestic cartoons for 200 CZK for each. I would like to hope that in the near future all of the listed disadvantages have been successfully corrected!
Кристина Лукина
05.03.2014
Positives
Clean, spacious rooms. Friendly staff, high quality service. The food is wonderful, the choice is simply huge.
NADEZDA ZNOVYUK
26.02.2014
Positives
We were very pleased with our stay and treatment at this hotel. All the staff are attentive and kind. Thanks to the management and administration of the hotel, medical workers, service staff, cooks and waitresses. We will return to this hotel with great pleasure!
IRINA KORNETOVA
23.02.2014
Positives
Everything was wonderful. Treatment, food, room accommodation, there are no complaints about anything. Cleaned perfectly every day, bed linen was changed every two days. And the evening dismantling of the bed and a small night gift in the form of chocolates is very unusual. Well done. We will definitely come to you again.
Oleg Tarasenko
21.02.2014
Positives
everything is at the appropriate level. food, treatment, service. Very polite staff. The service is good.
Анна Нестеренко
13.02.2014
Positives
Not a bad hotel, everything is quite new, looks very modern. Nice rooms, with excellent soundproofing. The balneo is very decent, the procedures take place in separate cabins. Responsive and pleasant staff. There is no language barrier.
Дмитрий Иващенко
04.02.2014
Positives
Well-maintained hotel with excellent service. Well-trained staff. The food is excellent.
Валерий Федорчук
23.11.2013
Positives
expectations were completely met. Thanks to the staff for the welcome and quality of service. basically I liked everything. Peace and quiet.
Елена Гришина
28.08.2013