references
Positives
Very convenient location of the hotel, smiling and polite staff everywhere: in the restaurant, in the treatment center, at the reception and even the cleaning staff. I really liked the fact that at breakfast you can prepare sandwiches to take with you if excursions are planned (convenient sandwich bags were prepared by the staff). A huge plus is the kettle in the room with tea and coffee set.Negatives
monotonous food, especially breakfasts, many come for a long-term stay at the hotel and despite the fact that the food is delicious, I would like the dishes to change at least every 2-3 days
Positives
- very friendly welcome - very nice cleaning staff and service in the restaurant - the food was great! - we felt very comfortable here and would choose the hotel againNegatives
- the staff in the spa area are very friendly and extremely helpful, but quite rushed. Despite the nice relaxing music, there is hardly a relaxed atmosphere. - the pillow was quite high and therefore quite uncomfortable for our whole family. - the furnishings and the rooms are clean, but you can tell that they are quite old. This was particularly noticeable in the bathroom. The picture in the description shows a renovated bathroom. We didn't have one in either room.Answer from OREA Spa Hotel Bohemia
Dear Mr. Alexander, thank you for your review. We are very pleased to read that you enjoyed your stay with us and would be happy to welcome you back as our guest. Kind regards from Marienbad L. Krizova Resident Manager
Positives
Nice atmosphereNegatives
In the morning, at about 5.00, some movement begins in the hall, the sound of cleaning, the sound insulation in the room is not very good. But you can hear that the staff is trying to make as little noise as possible.Answer from OREA Spa Hotel Bohemia
Good afternoon Mr. Alex, Thank you for taking the time to let us know what you thought of your stay with us. We hope to welcome you again soon. Sincerely, L. Krizova Resident Manager
Positives
Gladly again and againAnswer from OREA Spa Hotel Bohemia
Good afternoon Ms. Anna, thank you very much for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon. Kind regards from Mariánské Lázně L. Krizova Resident Manager
Positives
I really appreciate the location, the quality of the treatment and the medical staff, as well as the cleanliness of the hotelNegatives
Too expensive parking and lack of drinks (macaAnswer from OREA Spa Hotel Bohemia
Hello mrs. Ion, thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon. With best regards from Marianske Lazne L. Krizova Resident Manager
Positives
Everything was fine. Very good rooms. Great location and nice staff.Answer from OREA Spa Hotel Bohemia
Good afternoon Mr. Sergej, thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon. Kind regards from Mariánské Lázně L. Krizova Resident Manager
Positives
I liked it very much and would like to visit again...Answer from OREA Spa Hotel Bohemia
Good afternoon, Mr. Alexander! Thank you for the good review you have given to our hotel. We are glad that you enjoyed your stay with us and hope to welcome you again soon. Sincerely, L. Krizova Resident Manager
Positives
We liked everything. Clean rooms, good food, friendly staff. Unfortunately, in recent years there have been fewer applications than back then (you have to buy one). Otherwise everything was OK.Positives
We were very satisfied. Thank you very much! We would be happy to come back.Answer from OREA Spa Hotel Bohemia
Dear Ms. Tatjana, thank you for your review. We are very pleased to read that you enjoyed your stay with us and would like to welcome you as our guest again. Kind regards from Mariánské Lázně L. Krizova Resident Manager
Positives
The room is spacious and very warm. There is a safe, mini refrigerator, kettle, tea and coffee. Wide soft beds, bathrobes and slippers. Convenient parking, friendly staff. Large selection of delicious food in the restaurant.Negatives
Consultation with a doctor is a formal procedure. All Russian-language channels have been removed from the TV. The furniture in the room is very uncomfortable and impractical. Bedside tables without drawers and shelves. Only one distorting mirror in the toilet. A week later they hung another small one in the hallway at a high height. Number 306.Answer from OREA Spa Hotel Bohemia
Dear Mr. Dmytro, Thank you for the good review you have given to our hotel. We are glad that you enjoyed your stay with us and hope to welcome you again soon! Sincerely, L. Krizova Resident Manager
Positives
The spa hotel is centrally located yet quiet. Cleaning was carried out very thoroughly every day, and the treatment rooms were also well maintained and clean. One masseuse was above average. The breakfast was very rich, there was nothing to complain aboutNegatives
Unfortunately the dinner (buffet) was not good: the food was often cold, the meat and fish were dry and tough. The dessert lacked a bit of variability.Positives
Location of the hotel is very good.Negatives
Food is very bad. Only breakfast can keep up, otherwise it's just a disaster, very poor taste and quality. Service in the restaurant is only partly good. You have to know in advance that drinks are not included in the price.Positives
We have vacationed at the Bohemia Hotel many times. Nice atmosphere, wonderful cuisine (thanks to Thomas) All the staff are friendly, so we will definitely come next year, thank you all very much!Negatives
1. Climate change requires the installation of fans in rooms. 2. Very uncomfortable shower stalls. They are traumatically dangerous for the elderly,Positives
As a tourist who has been coming to Marianske Lazne for more than 10 years, mainly at the Bohemia Hotel, I can say that starting from registration, a good room and varied food made from fresh products for every taste, there can be no complaints about the staff and service. Everything was at a high level. level. the treatment procedures were selected according to the wishes of the vacationers. I would especially like to note the medical worker Monika for her attention and care, responsibility and professionalism. Thank you to everyone, we had a wonderful vacation. I would like to wish the hotel full occupancy and at the same time not to lose the level and quality of serviceAnswer from OREA Spa Hotel Bohemia
Дорогая Мара, Благодарим Вас за хорошую оценку, которую Вы дали нашему отелю. Мы рады, что вам понравилось ваше пребывание у нас, и мы надеемся вскоре приветствовать вас снова. С уважением из Марианских Лазней L. Krizova Resident Manager
Positives
A beautiful hotel. Very nice and polite staff. The treatment plan is very well designed for guests.Negatives
No pool.Answer from OREA Spa Hotel Bohemia
Добрый день Oksana, Благодарим Вас за хороший отзыв, который Вы дали нашему отелю. Мы рады, что вам понравилось ваше пребывание у нас, и мы надеемся вскоре приветствовать вас снова. С наилучшими пожеланиями L. Krizova Resident Manager
Positives
Everything great!!! Again and again! Highly recommended!!!Answer from OREA Spa Hotel Bohemia
Vielen Dank:-
Positives
The location of the hotel is simply great! The hotel itself is very nice, clean, large comfortable double bed in the room, a beautiful entrance hall, nice and warm everywhere and beautiful ceiling lighting! There is a guarded parking lot next to the house for 8 euros per day (quite expensive). The breakfast and dinner are delicious and there is something for everyone. The staff was very nice and very attentive and helpful especially Ms. Radka at the reception! A wonderful week, we would love to come back. Thank you very much!Negatives
No mirror in the room just a small one in the bathroom!Answer from OREA Spa Hotel Bohemia
Sehr geehrter Herr Georg, vielen Dank für Ihren Bewertung. Wir freuen uns, dass Sie sehr zufrieden waren und hoffen, Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüssen aus Marienbad L. Krizova Front Office
Positives
Service and the hotel staff were excellent. Thanks to all !!!!!!Answer from OREA Spa Hotel Bohemia
Guten Tag, vielen Dank für Ihre Bewertung. Mit freundlichen Grüßen Hotelteam
Positives
Friendly staff, good and varied food.Answer from OREA Spa Hotel Bohemia
Уважаемая Elena, спасибо Вам большое за Ваши отзывы о пребывании в нашем отеле. Мы рады слышать, что Вам у нас понравилось. Мы стремимся сделать всех наших гостей счастливыми и хотим, чтобы уезжали с лучшими впечатлениями. В связи с тем постоянно работаем с нашим персоналом с целью улучшить его услуги и предложить гостям высокий уровень сервиса. С приветом Lenka Krizova Resident Manager
Positives
Everyone was very friendly. The treatment was good for me. A young guy gave me a massage in 1 room. If only all massage therapists had such hands, well done. Thank you for everything, we will come againNegatives
On the balcony the door is very difficult to close, in the shower bath the bottom is so shabby and broken that I cut my leg, it’s not very good,Answer from OREA Spa Hotel Bohemia
Уважаемая Valentina, cпасибо за полезную и положительую обратную связь.Чудно, что Вам понравилось пребывание в нашем отеле. Мы надеемся, что скоро посетите нас снова. C нетерпением ждем следующей встречи с Вами. С приветом L. Krizova Resident Manager
Negatives
Good afternoon, I was generally very satisfied with my stay, although I found the water temperature in the bathtub to be a bit too cool. I somehow missed the moor pack before the massage. LG Nikolai PfaffAnswer from OREA Spa Hotel Bohemia
Guten Tag, danke für Ihre Bewertung. Mit freundlichen Grüssen aus Marienbad L. Krizova Resident Manager
Positives
Delicious food in the restaurant, attentive waiter service. Plus, the staff involved in the procedures works well. I especially want to thank Lisa for her help in organizing the procedure schedule. Special thanks to Irina for the massage.Answer from OREA Spa Hotel Bohemia
Уважаемая Maria, спасибо Вам большое за Ваши отзывы о пребывании в нашем отеле. Мы рады слышать, что Вам у нас понравилось. Мы стремимся сделать всех наших гостей счастливыми и хотим, чтобы уезжали с лучшими впечатлениями. В связи с тем постоянно работаем с нашим персоналом с целью улучшить его услуги и предложить гостям высокий уровень сервиса. С приветом L. Krizova Resident Manager
Positives
We will be backAnswer from OREA Spa Hotel Bohemia
Guten Tag Herr Rau, danke für Ihre Bewertung und Besuch. Wir freuen uns für Ihre weitere Besuch. Mit freundlichen Grüssen aus Marienbad L. Krizova Resident Manager
Positives
This is not the first time we have vacationed at the Bohemia Hotel! As always, very pleased. Great location of the hotel, large rooms, friendly staff! Special thanks to the chef of the restaurant! Very tasty and varied menu! Thanks to Irina from the massage department and Nicole for gas injections! All the nurses are very caring and attentive! Three weeks flew by and we didn’t want to leave! Next summer we plan to come on the same dates from mid-August for three weeks, but the website says there are no rooms available. How can this be understood? Apparently the pricing policy can still change?Negatives
On the negative side: room cleaning, bed linen change and bathrobes leave much to be desired.Answer from OREA Spa Hotel Bohemia
Уважаемый Vladimir, cпасибо за полезную и положительую обратную связь.Чудно, что Вам понравилось пребывание в нашем отеле. Мы надеемся, что скоро посетите нас снова. C нетерпением ждем следующей встречи с Вами. С приветом L. Krizova Resident Manager
Positives
Very attentive and responsive staff, a huge, varied menu in the restaurant, excellent treatment, people know their job, are professional and attentive to patients.Negatives
There is no large mirror in the hotel rooms, there is no air conditioning, it would be better to have a fan instead.Answer from OREA Spa Hotel Bohemia
Уважаемая Lydia, cпасибо за полезную и положительую обратную связь.Чудно, что Вам понравилось пребывание в нашем отеле. Мы надеемся, что скоро посетите нас снова. C нетерпением ждем следующей встречи с Вами. С приветом L.Krizova Resident Manager
Positives
The hotel is located in the center, close to the springs, next to the grocery storeAnswer from OREA Spa Hotel Bohemia
Уважаемая Mara, cпасибо за полезную и положительую обратную связь.Чудно, что Вам понравилось пребывание в нашем отеле. Мы надеемся, что скоро посетите нас снова. C нетерпением ждем следующей встречи с Вами. С приветом L. Krizova Resident Manager
Positives
We rested at the Crystal Hotel *, since the Bohemia was closed, the location of the hotel is wonderful, you really need to walk to the colonnade, but it’s not bad, although the hotel also has two springs. The food is good, only for dinner, drinks, even You have to buy plain water, sometimes they put a container of water with lemon, but, I don’t know, at the request of the staff, but very rarely. This is rather a negative thing. The hotel staff is friendly. We are very pleased with the Sanatorium.com team, any problem or issue is resolved immediately. If necessary, see you again. Thank you, everyone, be healthy.Negatives
In the restaurant the staff is not very friendly, only when ordering something. The plates are taken away from under your nose, the tables are simply wiped with your hand, crumbs are on the floor, a new paper napkin is put on the table. There are not enough places. In the hall near the door to the kitchen, there are containers with food, more than once people were hit by this door, even a child, the mother was indignant, to which the waiter answered: what do I see... and not what, sorry. In treatment too, not everything is normal. I don’t even want to write about everything, to say that we are simply overloaded. Hygienic measures too......, it’s very good that the dirt is natural, they bring this dirt in a bucket, which they put on a slipper and distributes the dirt over the oilcloth, the bucket on the floor, your butt gets into the place where the bucket stood, they recommend without underwear, which I will never do again. And in general, we decided to never come here again, although I can’t say that we are very demanding. No such problems arose when vacationing in Karlovy Vary.Answer from OREA Spa Hotel Bohemia
Уважаемая Emma, прримите пожалуйста наши извинения за неудобства, которые Вы встретили во время Вашего пребывания в отеле Cristal. Мы принимаем мнения наших клиентов очень серьезно, и на этой основе мы постоянно работаем с нашими сотрудниками c целью обеспечить высокий уровень нами предлагаемых услуг. Мы высоко ценим Ваше мнение, и все Ваши примечания тщательно проверим. С уважением