references
Harry Schmidt
27.03.2019
Positives
Very good hotel, nice staff, were satisfied.Negatives
Food could have a little more choice, especially "healthier food"
Татьяна Привалова
24.03.2019
Positives
Fast placement according to booking. Conscientious attitude of medical personnel to the performance of their professional duty. Excellent food, fast service, timely advice on choosing dishes. I would especially like to note the concentration and interchangeability of the team of waiters - Lyubov, Victoria, Suzanne and Radka.Negatives
During the stay - 12 days - the maids never cleaned the sanitaryware (bathtub, sink, toilet). There is dirt and cobwebs behind the batteries.Answer from OREA Spa Hotel Bohemia
Уважаемая Татьяна Привалова, мы высоко ценим Вашy положительную оценку пребывания в отеле Bohemia. Вы не впускали горничную в комнату 2 раза , 5 раз вы просто хотели убрать ванную, 4 раза полная уборка. Каждый день вы хотели чай от горничной, даже если у Вас не было на это права (у вас была комната Superior), чай только в комнатах De Luxe. Каждый раз как была у Вас горничная в комнате, был в комнате мужчина или женщина. Не знаю почему пишите что у вас 12 дней не было никого.
Evgeny SUKHANOV
11.03.2019
Positives
I liked everything, excellent accommodation, helpful and friendly staff, great hotel accommodation! I recommend.
Angelina zorikova
11.03.2019
Positives
Everything was great. Thank you very much, see you next year
ruben babaiants
03.03.2019
Positives
Good day to you! The staff in the dining room are girls from Ukraine, they helped us a lot with the child, they get an A for their service.Negatives
This is a hotel for elderly people who came for treatment; we were with a child; she lacked a children's room where we could leave her when we had procedures.Answer from OREA Spa Hotel Bohemia
Уважаемые гости, спасибо Вам большое за Ваши отзывы о пребывании в нашем отеле. Детской комнаты в гостинице нет. Отель не предоставляет услуги няни. С уважением Елена Кржижова
Vladimir Haag
01.03.2019
Positives
We had a great time and two weeks flew by very quickly! I would like to thank you very much for everything! We wish you all good luck!!Negatives
We have only positive things to say about our holiday!
ELENA SUKHANOVA
25.02.2019
Positives
I really liked it, thank you very much! The resort is beautiful, cozy, polite staff, excellent food!
Тамара Лукас
18.01.2019
Positives
Friendly work of the staff Attentive and responsive doctor at the first examination Good and varied food Cozy and calm balneological department Thank youNegatives
The bar was not in working order when we checked in. Room cleaning needs to be improved.
Yuliya Rudneva
11.01.2019
Positives
Very good hotel locationNegatives
The food for 4 stars was expected to be more varied.
Almat Makatov
07.01.2019
Positives
We come here every year, we really like everything! Thank you!
Johann Fettinger
02.01.2019
Positives
Very competent and excellent staff in the spa area. Very friendly service in the restaurant.Negatives
Parking fee a bit too high.
Александр Мурыжников
01.11.2018
Positives
Good afternoon We vacationed at the Bohemia Hotel for the fifth time. We are satisfied with the treatment, accommodation and service. This is the second year we have been using the services of the “sanatoriums” website. We are satisfied with the work of the site. We arrive at the hotel before official check-in, but the reception always tries to check us in early. All procedures are carried out on time. The service staff is polite and always ready to help. The location of the hotel is very good. Mineral water springs are nearby. The food was good. Unlike last year there was more fruit. You could choose from hot dishes according to your diet and food preferences.Negatives
We were unpleasantly surprised that there were few cold appetizers. On previous visits to the resort, the cold table was richer.
Cветлана Переведенцева
06.10.2018
Positives
our stay was interrupted by objective reasons (the death of our mother) and the staff realized that we had to leave ahead of time and returned our money for the unused time of stay. Thank you very much for this. It's nice to know that people are full of compassion. The work of employees can be assessed as excellent.
Waldemar Kaiser
30.09.2018
Positives
The reception is excellent, Mrs. Lenka should be especially noted. They do excellent work in the department of water procedures and pearl baths. The employees do an excellent job cleaning the rooms where the patients live and the entire building of the sanatorium. Sauna works well. In my opinion, it would be necessary to organize a meeting between the management of the sanatorium and the patients of the sanatorium. The massage therapists at the BOHEMIA sanatorium do an excellent job.Negatives
The medical doctor behaves disgustingly. He didn’t introduce himself and doesn’t even measure the patient’s blood pressure during the appointment. Does not respond to customer requests. All procedures are described to patients by a nurse who is located in the next room. Patients have to purchase the lymphatic drainage procedure for an additional fee. All procedures are reduced to the distribution of low-cost procedures: gas injections (only 6 injections in one procedure) and a gas envelope. The nurse does a disgusting job of giving gas injections, which are very painful. The “gas envelope” and “paraffin on hands” departments are not working well. The menu in the dining room is monotonous, the same every day. Especially soups, sometimes just a mess. In our opinion, the cost of parking patients' cars on the street is high. There is no WI-FI or LAN in the rooms? The Internet is only in the center of the corridor, and even then without protection from virus infection.Answer from OREA Spa Hotel Bohemia
Zasílám odpověď na níže uvedené. Hosté si na místě na nic nestěžovali. Byla jsem při jejich příjezdu i odjezdu. Уважаемый mr. Kaiser, Спасибо за полезную обратную связь. Врач у нас приватный. Процедура "лимфодренаж“ только дополнительная, нет в пакете. Газовые уколы: да, у нас сделаеме только 6 апликаций в одной процедуре. Как гости хотят могут тоже докупить как дополнительные процедуры. полная цена стоянки 8 евро/ночь, вы оплатили 6 евро/ночь. WI-FI, проходит ремонт. B фойе отеля сигнал полный и доступен всем гостям бесплатно. Мы передадим все Ваши примечания конкретным сотрудникам и позаботимся сделать соответствующие выводы из них.Удовлетворенность наших гостей является нашим главным приоритетом. С уважением L. Krizova Front Office
Larisa Baikova
15.09.2018
Negatives
Spa treatments on the 1st floor were carried out with a violation of the start time of the procedure. Almost always the wait was 5-15 minutes. They are not called for the procedure. You have to ask permission to undergo the procedure yourself.
Aleksandr Lisenkov
12.09.2018
Positives
Almost everything corresponds to 4 stars. very friendly staff. They try not to disturb people’s rest and help if necessary. technically everything works and there was no need to contact us to fix anything. The food was okay, there was enough of everything. The treatment was normal, there were no special queues. The staff is friendly and tries to create a schedule that is convenient for you.Negatives
There is no liquid for dinner, quite strange.
Sergej Weißheim
16.07.2018
Positives
The staff attitude is very friendly.Negatives
Room cleaning. Dusty.
olexandr osypov
14.07.2018
Positives
great location.. amazing nature. beautiful city and area. very good gas injections, gas bags, paraffin on hands, massage performed by Stanislav, many thanks to the head nurse Lucie. the restaurant has very nice waiters, girls and boys.Negatives
very cold water in the pearl baths. the staff does not react to this. in the restaurant. there are a lot of flies. once spoiled food was served for dinner. last year the quality of cooking was better.
RAISA NIKIFOROVA
08.07.2018
Negatives
THE FOOD COMPARED TO 2015 LEAVES TO BE BETTER. AT DINNER YOU MUST LOOK FOR A FREE SEAT, THE WAITER RESERVES SEATS FOR CLIENTS WHO ORDER ALCOHOL.
Вера Нечволод
03.07.2018
Positives
We liked everything. If possible, we will gladly come to you again!
Светлана Понамарева
19.06.2018
Positives
This is not our first time at this hotel. We get tired of everything, so this year we decided to stop here.
Michael Chervin
16.06.2018
Positives
We stayed in Bohemia for 12 days. We liked everything. We travel a lot, several times a year, so we can compare. Responsive, attentive staff, good attitude during the procedures. We took 2 meals a day, this is more than enough. The room is clean, cleaning and linens are changed daily, even on Sunday. THANK YOU VERY MUCH everyone.Negatives
There were none for us.
Irina Garbuzova
05.06.2018
Positives
Of course the location. Excellent food. Friendly attitude of the staff.Negatives
No carbon dioxide baths. Very poor cleaning of the room - they do not vacuum the carpet. Impossibility of replacing dinner with lunch.Answer from OREA Spa Hotel Bohemia
Уважаемая, Irina Garbuzova Мы высоко ценим Ваше мнение, и все Ваши примечания тщательно проверим. Мы не обмениваем ужин за обед (ужин = буфет, обед = выбор из двух меню). Углекислые ванны не имеем. Нам очень жаль, что Вам не понравилась уборка, но про плохую уборку, к сожалению, Вы не сообщали на рецепцию, мы бы сразу приняли меры. С уважением, Lenka Křížová, Front Office Manager
Zufar Khairutdinov
30.05.2018
Positives
Budget hotel with friendly and attentive staff, good breakfast. Convenient location.Negatives
Dinners were often tasteless. Fish and chicken are dry. The pears and apples are inedible, the baked goods are too modest. Please note that the hotel does not offer mineral baths or mud treatments. I couldn’t find any information about deluxe rooms on the sanatoriums website; I fell for the beautiful picture of a room with 3 windows. It turned out that the main criterion is that the de-lux rooms have a view of the street. For me, this is a dubious virtue: beautiful, of course, but noisy. This room category also includes a free sauna (I liked it) and a kettle with tea accessories.
Irina Nagornova
18.05.2018