Reviews about Spa & Wellness Hotel Richard 4* (Marianske Lazne, Czech Republic) for 2024 – Hotel rating and expert opinion

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Spa Hotel Richard

Ruská 487/28, 35301 Marianske Lazne
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Exceptional Reviews: 265
9.3
10
overall rating
9.3
10
treatment rating

references

Irina W.
02.06.2024

Positives

Great hotel, great hotel staff. Special thanks to the cook!!!! A varied menu and everything is very beautiful and tasty!!! Comfortable mattresses and pillows.

Negatives

in the medical department..... if you need a good massage, I would not recommend this hotel.... the massage therapists are frankly slack, and for trying to express dissatisfaction about this, they received outright rudeness from the head nurse.
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Jakob W.
12.05.2024

Positives

Everything was good as always
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Maria H.
08.05.2024

Positives

we were very satisfied.
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Valentina J.
02.05.2024

Positives

Everything was great until next time. Thank you
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Valentina J.
25.04.2024

Positives

Everything is fine thank you
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Olga R.
20.04.2024

Positives

Thank you very much. Everything was great! I will be back.

Negatives

No
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Paula W.
07.04.2024

Positives

Hello! It was a nice week for me!

Negatives

The only thing that was and is not right is the transfer! It is okay for 7 people but definitely not more! Sitting three people in the front is simply impossible! Maybe something can be changed there
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Walter N.
05.04.2024

Positives

I booked a 6-day treatment with a doctor's consultation and 15 therapies. The staff were very friendly and helpful. The rooms and hotel were always clean. Very good value for money.

Negatives

I can't write anything about that, everything's fine!
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Valentina K.
24.03.2024

Positives

My grandparents were completely satisfied with their wellness holiday at the Hotel Richard. The staff was friendly and accommodating, the location of the hotel was quiet, and the treatment was professional and soothing. You now want to regularly book a spa holiday in this hotel and are looking forward to the next time!

Negatives

Small point of criticism: The opportunity to see Prague (included in the booking) is only available on one day of the week. We will take this into account the next time we book so that we can take advantage of the opportunity.
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Nina A.
17.03.2024

Positives

Good value for money. Bathroom perfect.

Negatives

Unfriendly staff, they only become nicer with tips and wait for daily tips. No matter whether in the restaurant or during treatment.
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Walter G.
17.03.2024

Positives

Bathroom great

Negatives

Staff unfriendly, waiting for tips every day.
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Burchert V.
14.03.2024

Positives

With great pleasure, I want to note the impeccable work of the "Sanatoriums.com" team - excellent service, highly qualified employees and the best transfer drivers!!! We rested at the Richard sanatorium. The food is very tasty and balanced in calories. A nice bonus - a delicious snack during the day (soup + salad + cupcake) The treatment fully corresponds to the stated procedures!

Negatives

No, don’t look for it, don’t ruin your mood. I wish everyone health and positive emotions!
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Peter O.
04.03.2024

Positives

We have been satisfied since then and will be back
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Alexander A.
20.02.2024

Negatives

It’s bad that there is carpeting everywhere, what should people with allergies do?
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Zhanna M.
04.02.2024

Positives

I've already been to Richard 3 times, everything is fine
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Irina M.
28.01.2024

Positives

Staff is very nice!

Negatives

The bathroom taps don't work well
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Vitali K.
22.01.2024

Positives

Treatment is good
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Inna S.
15.01.2024

Positives

We were happy with everything 😊
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Anna S.
15.01.2024

Positives

The hotel staff is polite, the food is delicious, the treatment is excellent, the rooms are cleaned well.

Negatives

No free drinks at lunch
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Rene' S.
03.01.2024

Positives

Punctual treatment, staff friendly
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Elena K.
01.01.2024

Positives

Good hotel. We recommend.

Negatives

We liked everything.
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Waldemar E.
02.12.2023

Positives

Excellent work of the medical staff, delicious food, cleanliness of the room, attentive attitude at the information desk.

Negatives

For some reason, mud baths are not included in the list of procedures in the proposed package, but are offered only for a fee.
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Anastasija S.
25.11.2023

Positives

Very friendly climate.
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Johann Z.
19.11.2023

Positives

Thank you very much, everything was fine, it’s a pity that the uphill was a little hard on the legs. We wish all the staff health, prosperity and good luck.
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Boris K.
07.11.2023

Positives

very friendly staff, good room cleaning
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Johann F.
02.11.2023

Positives

Swimming pool and whirlpool from 7 a.m. to 9 p.m.

Negatives

Rooms were poorly cleaned, only trash cans were taught, not even the towels that were on the floor were replaced.
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Ninell S.
22.10.2023

Positives

Spent a wonderful week with a friend at the Richard Hotel!! Wonderful welcome at the reception, cleanliness in the room, everyone in the treatment department works to the minute, attentive doctor, excellent sauna and swimming pool with jacuzzi. In the restaurant, the waiters are just flying around, respect to the chef and team, who are diversifying the menu in these difficult times. Of course, none of this would have happened without the excellent organizational work of the hotel management; you managed to create an excellent team!!! The location of the hotel is ideal: there are forests around, clean air, the springs are about 15 minutes on foot, which allows you to walk around a beautiful, well-kept city. We were delighted!!!! If you manage to come again, then only to this hotel. Once again Thank you everyone, everyone, everyone!!!! Greetings from France😘

Negatives

No
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Frieda W.
16.10.2023

Positives

Thank you, I liked everything, the treatment was good, thank you to the medical staff for your attention. The restaurant is clean, the service is super, the food is delicious. The rooms are all clean.
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Regina G.
07.10.2023

Positives

Very nice and quiet atmosphere throughout the whole hotel

Negatives

Very weak WiFi on the 5th floor.
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Dmitry J.
04.10.2023

Positives

Good treatment and responsive staff. I really liked the head nurse, special thanks to her for her kindness and professionalism. Many thanks to Alena in the dining room for her responsiveness

Negatives

The food is very monotonous, there are no salads, there is no choice of meat for lunch and dinner, everything is monotonous. A huge request to replace the pillows and mattresses from which the back and sides hurt in the morning after sleeping.
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