references
Sergej K.
04.01.2022
Positives
Hello, we were at the hotel from 12/26/21 to 3.1. 22. Very nice staff, quiet cozy hotel, wonderful location, special thanks to the cook. Everything was always very tasty. We'll be happy to come back again.
Anastasia P.
02.01.2022
Positives
Excellent doctor, polite nurses. Nice, spacious rooms, beautiful view from the hotel.Negatives
I encountered the boorish attitude of the new owner of the hotel (I may be mistaken that he is the owner). At the Alexander restaurant, this tall, dark, thin man often helped the waiters serve guests. At the reception they told me that he is the new owner of the hotel. It was unpleasant for me to go down to the restaurant when he was there. I noticed his demonstrative behavior from the first dinner. I felt under his sensitive hypercontrol and hyperprotection. He intensively pretended to take care of the guests, importunately cleared away the plates and “maintained” order. At the same time, he was indignant that we wear masks in the restaurant with special disdain and with a special tone. Personally, on the evening before the New Year, I was greeted in the lobby with aggression and the phrase “Wear a mask! Don’t they wear masks there in Germany?” I would like to note that in Germany they wear masks - citizens are informed about this, but at the Humboldt Hotel it is not clear that they must be worn strictly everywhere and I was never warned about this. In the neighboring hotel, according to friends, they did not make any comments to the guests about the mask at all. As long as this person works at this hotel, I will not come. It’s very unpleasant when you take a break from work in a hotel where the owner (the owner?) behaves so incorrectly. As far as I know, the owner recently changed. According to reviews, under the previous owner of the hotel, everything was much better.Answer from Humboldt Park Hotel & Spa
Уважаемая госпожа Палагнюк, мы Вам очень благодарны за данную рецензию. Сейчас Вы просто всем на весь мир рассказали о нормах, которые у нас действуют и которые строго должны соблюдаться. И совсем неправда, что Вы об этом не информированы, т.к. у нас везде расклеяны на стеклянных частях дверей знаки, предупреждающие о передвижении только в масках. Предупредили Вас и на рецепшн. Да и не знание данных норм не избавляет Вас от ответственности. Что касается приедете/не приедете: это уже дело каждого. Для нас также дороги гости, которые своими действиями не подвергают опасности остальных и ведут себя в рамках закона. Еще раз благодарю.
Valentina B.
30.12.2021
Positives
we are satisfied with the staff, quality of cleaning, location of the hotel, everything is nearby, we recommend going to this hotelNegatives
We need a larger assortment of soups, and it’s simply not possible to change pillows in a hotel when sleeping, but in general everything is fine.
Irina C.
29.12.2021
Positives
I was on vacation from December 1st to December 15th. The plane was delayed, I arrived at the hotel late. We met, offered hot tea, accommodated us... The room was comfortable, clean, spacious! In the morning the doctor was already waiting for me. The procedures are on time, the medical staff is friendly! The staff responded quickly to all requests. At the reception desk, Irina clearly has all the information! Next year I will come to the same hotel!Negatives
These two weeks flew by very quickly🙈
Josef K.
27.12.2021
Positives
We remained very satisfied with the services, great treatments, delicious food, very nice staff and a beautiful location. What else could you wish for... We will definitely be back next year and can clearly recommend it. Thank you very much.
Алла Л.
24.12.2021
Positives
During our entire stay at the hotel, we never once regretted choosing this hotel. Very attentive staff, they always accommodated any wishes and offered the best options themselves. The rooms are cleaned every day; towels and bedding can be changed upon request. The food is very tasty. Good treatment procedures, everything is clean and pleasant. We recommend it to everyone!Negatives
Not a single negative
Igor Y.
15.12.2021
Positives
Overall, the experience of staying at the hotel is good. The staff, both in the hotel and in the balneological department, is friendly and welcoming, and responds to requests quite effectively. The food, in our opinion, is normal and corresponds to the price paid. The rooms are comfortable and in good condition, cleaned daily. The hotel is excellently located in relation to the springs and the city center. We can recommend it for a holiday and will probably come back next time.Negatives
The spa area is good, but it is open from 16 to 20 hours, which is extremely inconvenient given the dinner hours from 18 to 1930. It would be much more convenient if the opening hours were extended to at least 21 hours. The same can be said about the bar, open until 20 hours. The gowns for attending procedures are very worn. There was only one visit to the doctor, although it was stated twice. The doctor, although extremely friendly, is purely formal. Obviously not wanting to delve into the patients' complaints, he prescribes a standard set of procedures. The conversation lasts 10 minutes at most. The examination, in essence, comes down to measuring pressure.
Tatjana D.
14.12.2021
Positives
4 nights in the hotel were good, relaxing, quiet days. We will happily repeat.
Maria W.
12.12.2021
Positives
The hotel staff is very attentive. It was our first time in this hotel and we immediately felt the effects of the therapy. We also received very useful information from doctors about further treatment at home. The restaurant is very cozy, with delicious dishes. I would especially like to thank the manager Anatolij for his attention and kindness. The central location of the hotel makes you feel in the center of the city and society. I would like to recommend the Hotel Humboldt Park & SPA. I really hope to come to the hotel several times. Thank you for everything!Answer from Humboldt Park Hotel & Spa
Hallo Maria, vielen Dank!
Marina S.
29.11.2021
Positives
Very good location of the hotel, good and healthy food, friendly staff, great treatments, room was big enough, cleanliness in the room and the whole hotel. .Negatives
Swimming pool is very small, opening time (from 4:00 p.m. to 8:00 p.m.) of the sauna is very inconvenient. No reasonable parking spaces, for this price (€12 per day) I naturally expected my own parking space for the car,Answer from Humboldt Park Hotel & Spa
Guten Tag, Liebe Frau Marina, vielen Dank für die positiven Referenzen und für die Bewertung des Parkplatzes. Den Betrieb im Parkhaus werden wir auf jeden Fall so gestalten, dass er unseren Kunden vollumfänglich dient. Vielen Dank noch mal.
Marina T.
29.11.2021
Positives
I really liked the hotel, it is clean, comfortable, the staff is friendly, I especially want to say about the girls in therapy, they will listen, if necessary, applications will be implemented.Negatives
No proper parking spaces, cars are parked chaotically in the yard.Answer from Humboldt Park Hotel & Spa
Guten Tag, liebe Frau Marina, wenn Sie das nächste Mal bei uns sind, wird der Parkplatz für jeden Kunden bequem sein. Wir freuen uns auf Ihren Besuch.
Liudmyla Z.
21.11.2021
Positives
Hello Everything is very good, conveniently located Hotel The staff is very friendly, kind The food is excellent I’m very happy Thank you all Mila Munich ♥️♥️♥️Negatives
Unless 😂 Plus three kilos Everything is so delicious that I couldn’t resist
Viktor M.
13.11.2021
Positives
Service at the highest level. A week of the most pleasant sensations. The waiter Irzhina is the kindest person. The girl Marina at the reception will always come to the rescue. Thank you all very much and all the best!
Lina K.
08.11.2021
Positives
The hotel is very good. The staff is friendly. It was a pleasure to go to treatment, the doctor and the staff are very kind and pleasant. The hotel is clean, the rooms are cleaned every day. Next time we go, only to this hotel.
Maria W.
23.10.2021
Positives
Very attentive attitude towards us patients, we were here for the first time for treatment and immediately felt the effect... we received very useful information for further treatment at home, the restaurant is very cozy, the staff is attentive, the food is delicious... I would like to especially thank the manager Anatoly for a very attentive and friendly attitude towards people. The hotel's central location makes you feel at the heart of the city and community. I would like to advise everyone to choose this particular hotel, Humboldt Park Hotel &Spa... I hope to come to this hotel more than once. Thanks for all.
Stela G.
21.10.2021
Positives
Good location, great hosts. The food is varied, buffet style. Cleaned every day. Treatment is basically the same as everywhere else, very friendly staff.Negatives
No.Answer from Humboldt Park Hotel & Spa
Стела, огромное спасибо. Очень приятно читать такие замечательные строки.
Eugen K.
18.10.2021
Positives
I liked everything very much! Very friendly staff, good service, everything is very well organized, very clean, everything is very tasty. The room is cozy (comfort). The sources are very close. The treatment procedures are all at a very high level. I recommend this hotel to everyone! Mir hat alles sehr gut gefallen! Sehr freundliches Personal, guter Service, alles ist sehr gut organisiert, sehr sauber, alles ist sehr lecker. Gemütliches Zimmer (Comfort). Die Quellen(Kollanada) sind sehr nah. alle medizinischen Behandlungen sind auf einem sehr hohen Niveau. Ich empfehle dieses Hotel jedem!Answer from Humboldt Park Hotel & Spa
Евгений, большое Вам спасибо!!! Большой привет Марине. Вы просто супер!!!. Анаэль.
Viktor S.
16.10.2021
Positives
We stayed in a perfect location for 2 weeks. Great hotel with very good service. The staff in the kitchen, reception and medical treatment were good and friendly. We will continue to recommend Hotel HUMBOLT and will come back. Thanks!!!Negatives
There are none.Answer from Humboldt Park Hotel & Spa
Viktor, danke!
Gregory G.
14.10.2021
Positives
The entire staff is very professional. They pay maximum attention to each client.Answer from Humboldt Park Hotel & Spa
Добрый день, уважаемый Григорий, огромное спасибо за оценку и за кредит доверия. Анаэль.
Elena S.
07.10.2021
Positives
Friendly staff, good cuisine, very convenient location of the hotel.Answer from Humboldt Park Hotel & Spa
Добрый день, уважаемая Елена, благодарим за оценку, будем еще больше усовершенствоваться. С уважением Анаэль.
Galina L.
01.10.2021
Positives
Hello. This is not the first time I have been to your sanatorium, everything is at the highest level, the new doctor is very smart and knowledgeable, very attentive.
Iacob N.
30.09.2021
Positives
We were very pleased with your hospitality, service and relaxation. We look forward to future holidays and treatments at your Humboldt Spa Hotel.
Iryna R.
27.09.2021