references
Dmytro G.
11.02.2023
Positives
Everything is super, the staff is polite, the rooms are cozy and warm, the food is superb, we will recommend it to our friends, we will come againNegatives
Would like a better professional medical examination
Tetiana Z.
07.02.2023
Positives
The entire team showed attention and care. Thank you for your good attitude and attentiveness. I recommend this resort.
Anastasiia K.
06.02.2023
Positives
Everything is very sincere. The hotel is warm, you won’t freeze, cleaning is done every day, the girls during the procedures are friendly and pleasant. Also, the restaurant always has water and juices, which is included in the priceNegatives
Rather not a negative, but simply a clarification that we had 3 meals a day, and for lunch there were not snacks, as indicated in the program, but a full lunch with soup, salad, side dish and main course. We didn't notice any cons :)
Рафис Г.
06.02.2023
Positives
The sanatorium has very good staff, comfortable living conditions and excellent treatment.Negatives
I've had nutritional problems twice because I don't eat pork. Unfortunately, this left me hungry. One of the administrators said that no one would have a dish in the restaurant specifically for me without pork((((. In the second case, another employee at the administration counter turned out to be more humane, called the restaurant and after that they fried me fish, otherwise I could have gone hungry and a second time. After the help of the second employee, the administration began to prepare dishes without pork for everyone. The statement of the first employee left an unpleasant taste in my soul.
Viktoria L.
05.02.2023
Positives
We felt very comfortable in the hotel. The staff is very attentive and the rooms are very clean and cozy with great views of Paul Peter Church. The food is very tasty and good selection.
Tatiana A.
05.02.2023
Positives
Good location, friendly staffNegatives
The food - too little, no choice
Tatjana L.
30.01.2023
Positives
This is the third time we have stayed with friends at the Tchaikovsky Hotel. Everything is great as always! Thanks to all the staff! See you again!
Swetlana L.
19.01.2023
Positives
We were very satisfied, location great, staff very nice.
Angela M.
19.01.2023
Positives
Everything was beautiful, everything was great, the only thing we were missing was the wall clock in the room
Lydia L.
18.01.2023
Positives
Are very satisfied with the stay. Everything was right food, treatments, friendliness, price. Will gladly come again and recommend the hotel. On behalf of the residents rooms 201,202,204,206 With kind regards Lydia Lymarew
Valentina K.
18.01.2023
Positives
Many thanks to all the employees of the Tchaikovsky sanatorium for a perfectly organized vacation and treatment. I liked everything very much. I would like to return to your sanatorium again.Negatives
No negativity
Christina N.
04.01.2023
Positives
The blonde lady at reception was very nice and helpful. The room was large and cleanNegatives
The staff totally ignored you. If you didn't eat at the beginning you only got leftovers. The furnishings in the rooms are very poor, there was no storage space in the bathroom. The rooms are in need of renovation and poorly insulated, we had the room next to the elevator and it was very loud and disturbing. No kettle in the room. There was a strong smell of chlorine throughout the hotel.
Olga K.
04.01.2023
Positives
I really liked it if we are going to go, only there and with you.
Natalie G.
03.01.2023
Positives
We really liked it, everything was at a good level. We especially liked the excursion to Prague and the tour guide Valentina. I recommend to everyone. We will definitely come again. 😊👍
Viktorija G.
25.12.2022
Positives
Looked 20 years younger. Just a miracleNegatives
No
Sergejs B.
25.12.2022
Positives
Excellent quality treatment and super relaxationNegatives
No
Elvira K.
25.12.2022
Positives
Positive in everything and the main thing is health.Negatives
No
Anda K.
25.12.2022
Positives
Positivity everywhere and everywhere. Rest and treatment at 100.Negatives
No
Tamara M.
25.12.2022
Positives
Positivity is everywhere. Wonderful relaxation and super relaxation.Negatives
No
Lolita O.
25.12.2022
Positives
Yes, a wonderful vacation. I'll come againNegatives
No
Alexander B.
25.12.2022
Positives
Excellent service from the medical staff of Pani Retra and Pani Michaeli. Thanks to the staff at the reception desk. Transfer from Karlovy Vary to Koln on 12/24/2022 from the company Roma and personally to the driver Fedor. I wish a good new year to all the staff of Sanatoriums. com Sincerely Alexander
Tatiana S.
21.12.2022
Positives
Calm environment; small number of guests, excellent location. Despite the small size of the pool, there was always the opportunity to swim calmly. polite, competent and helpful medical staff, administration, and restaurant workers. If you are looking for a small, cozy hotel in the center, and you have no special pretensions when it comes to food, and like to relax in the evening in the sauna and swim in the pool, then Tchaikovsky will suit you.Negatives
Poor insulation of the rooms (room on the corner near the elevator), the elevator can be heard very loudly, the only solution was the use of earplugs; Lunch time is only 1 hour, from 12 to 13, and if after the procedures breakfast is until 10.00, then at 12 it is very early, until 14.00 it would be much more convenient. The food on some days left much to be desired. But overall not bad. There was a real shortage of steamed or oven vegetables. And there is a lot of salt in main dishes. The presence of lettuce helped. When cleaning the floors, which is almost every day: piles of bed linen and towels on the floor near the elevator and thrown over the railings, it’s not very aesthetically pleasing, you don’t feel comfortable. Smoking staff in front of the hotel doors: not the best calling card of a 4-star hotel. Basically: little things, but they slightly spoiled the impression of staying at the hotel. The return transfer was absolutely not thought out, as a result the trip took 2 hours longer (without traffic jams), although the quality of driving and the behavior of the drivers both there and back were at the highest level. Thank you !
Tatjana S.
18.12.2022