references
Madina F.
05.09.2023
Positives
Very friendly friendly staff. Everything is resolved very quickly!
Nadiia S.
28.08.2023
Positives
The Tchaikovsky sanatorium is very well located: everything is nearby - a forest, an Orthodox church, springs. Very convenient for walking. And the service is simply excellent!!! Attentive and responsive staff, excellent medical procedures, home cooking for every taste!!! I wish everyone to choose this sanatorium!!!! THANK YOU ALL FOR A WONDERFUL REST AND TREATMENT!!!
Angela L.
27.08.2023
Positives
I booked a hotel for the first time through the website sanatoriums.com. I can confidently recommend it. There are no complaints. Everything went great and the transfer from the airport was on time.. At the expense of the hotel. I watched a video on the website in advance about what procedures are carried out, what rooms are available, where the hotel is located and what services they offer. There were no surprises for me. I was very lucky with the room, I ordered a single room and received a double. Many people in the comments complained about the food. To be honest, this is not a gourmet restaurant, but I never left hungry. The choice is not very large, but it was delicious and there was enough of everything for me. (Come to dinner on time, exactly at 18:00) Thanks to the cook, all the girls in the kitchen and especially the girls who carry out the procedures. (Michaela is wonderful and very helpful). Overall, for such a low price (I booked accommodation at a good discount) I was satisfied. The hotel staff is very responsive and always helped with any questions.Negatives
I didn't see any negativity. It was a very hot week and there was no air conditioning. But, this was indicated in the hotel description. But it was very nice at night. There is no kettle in the rooms, but you can always ask for a thermos with hot water in the kitchen.
Lichtenwald J.
23.08.2023
Positives
The food is very tasty, the staff is mostly good-natured, even if they didn’t like Russian speakers, they still did the job conscientiously. The location near the church is simply brilliant. The forest is nearby. SuperNegatives
No air conditioning
Анна В.
23.08.2023
Positives
Thank you EVERYONE! All services worked perfectly! All hotel employees were very friendly and helpful! There is a desire to return to your place for vacation.
Yvette R.
21.08.2023
Positives
Location of the hotel. Nice reception. Friendliness of the staff. Competence of the nursing staff. Cleanliness of the rooms. Nice decoration and ceiling lights. Good breakfast.Negatives
The smokers who smoke on the balconies late in the evening and talk loudly. The pink tablecloths with food stains. Pork sauces in salads. The fish was undercooked or burnt.
Vladimir B.
20.08.2023
Positives
good clear organization, you can always contact, the hotel is up to par
Inha N.
19.08.2023
Positives
Thank you, I liked everything very much. Excellent location of the hotel. Friendly administrators, delicious food, excellent wellness treatments, high-quality cleaning, sensitive and attentive attitude of all the staff. We will come to you again.
Elmira K.
13.08.2023
Negatives
The front desk staff was unfriendly and unprofessional. The food in the restaurant is poor quality. There was a lack of fruit and vegetables. I will never come to this hotel for treatment again...Answer from Spa Hotel Cajkovskij
Es tut mir Leid, dass Personal an der Rezeption war für Sie unfreundlich, alle Gäste sind mit unserem Personal sehr zufrieden. Obst und Gemüse gibt´s beim Frühstück jeden Tag, zum Mittagessen Gemüsesalat und zum Abendessen noch mehr Arten von Gemüsesalaten.
Оксана Ц.
10.08.2023
Positives
I felt like I was at home. Everything is comfortable. Great holiday and hotel.
Nelli S.
29.07.2023
Positives
Very comfortable rooms, helpful staff, special thanks to Monica, who always greeted us with a cheerful smile.Negatives
The food is very bad. Terrible!!!! If you don’t come at the very beginning of breakfast or dinner, but are late, then after an hour there will be nothing to eat. The first time I came late (40 minutes) for breakfast, the only food I had was pieces of sausage and sausage. Nothing more, nothing at all! We were told that they had eaten everything. And only after the assembled visitors expressed their indignation did food suddenly appear. Another time, for dinner I was offered the remaining burnt cutlets (the restaurant employee asked “Are you going to eat these coals?”), since they had already eaten normal food before and for some reason there wasn’t enough for everyone. Again I had to explain to the administration, and they offered me dinner somewhere at my own expense, and the next day they reimbursed me with lunch, which was not previously included in my stay. All this leaves a negative impression.
Helena S.
17.07.2023
Positives
Very nice staff, we had a great time, thank you very much everyone!Negatives
I wanted the rooms to be cleaned at least a little and not just the trash taken out.
Elena M.
16.07.2023
Positives
Very friendly staff in the spa department and at the receptionNegatives
There was enough food, but it wasn't tasty.
Viktor M.
09.07.2023
Positives
Great staff. The procedures are all at a good level and very punctual, chosen so that you get everything done in time. The sauna and pool are a big plus. The food is varied, although not a very wide choice....no need to overeat. Prices correspond to the declared service!!!
Valeri S.
04.07.2023
Positives
I can say that the staff is friendly, absolutely everything.Negatives
Apart from the friendliness of the staff, I can't say anything good. What are “two massage procedures”? "Three procedures of paraffin gloves"? And this is in two weeks. Bed linen was changed only once. Now, about the main thing - nutrition. Sorry, but this is how they feed pigs.... Only the breakfasts were edible. For dinner, it was often offered what was left over from lunch. There was no choice at all. And it was impossible to eat. Five times we were forced to dine in a cafe at our own expense. And only after making claims, we were fed humanly for one day. Please pay attention to the kitchen in this sanatorium, because we pay money for treatment, for food and for comfort.
Norbert K.
27.06.2023
Positives
Greetings to EVERYONE reading my review of the Tchaikovsky sanatorium!🤗 This was our first experience and we were VERY pleased with the homely, cozy SANATORIUM IN EVERY SENSE! 👍🥰🙏 Excellent location at the foot of the Orthodox Church of St. Peter and Paul - a very picturesque place with a gorgeous view from the rooms from the facade of the building. We lived in room 401 (huge and comfortable) ⭐️⭐️⭐️⭐️⭐️ VERY friendly and pleasant people on the staff all around at Rezension - Galina, during procedures and in the restaurant, at the doctor’s appointment. In a short time they paid a lot of attention and care to us, because... my husband was not healthy and it was for this reason that EVERYONE showed their human qualities, which in our time is simply priceless! Location from the main promenade, springs and thermal pool 5-7 minutes! At night it is very quiet and calm, because... The sanatorium is located a little uphill from the main street and this is also its advantage! The cuisine is traditional Czech - everyone will find something to suit their taste and 100% will definitely not leave hungry😉😁 Everything is just great!!!👌 If I go to Vary again, I will stay there with GREAT pleasure!!! Thank you “Tchaikovsky” and see you!!!!💯👍❤️🥰 Norbert and Julia Kraft.
Anna H.
24.06.2023
Positives
I thank the staff for the excellent attitude and treatment!
Tatjana K.
20.06.2023
Positives
I would be very happy if you sent me your favorable treatment discounts by email.
Peter A.
20.06.2023
Positives
The location of the hotel is very good. The hotel is cozy, the food is varied and delicious. I would like to express special gratitude to the staff. They are very friendly and know their job. I hope to visit this hotel many times.Negatives
No.
Dora P.
17.06.2023
Positives
Everything is fine.Negatives
Lunch and dinner unfortunately don't matter
Nataliia S.
15.06.2023
Negatives
On 06/08/23 I signed up for a trip to Prague, which was indicated in the booking. At 11-00 our group boarded the bus and 5 minutes later everyone got off due to its breakdown. They gave us a new bus and we left at 1240 instead of 11-00. The excursion was very shortened, although the guide Valentina promised that the volume and time of the excursion would not be reduced, we left Prague at 19-00 and our group returned along with those who left on time. It’s a pity that we weren’t shown the beauty of Prague in full!!!!
Alla P.
11.06.2023
Positives
Very friendly staff, food tasted good, rooms were clean and large, good location of the hotel.Negatives
In the sauna and pool area it would be better to have more hooks for the shower towels and chairs. Treatments were sometimes postponed so that there was no break between them. As I know, that's not right.
Swetlana L.
11.06.2023
Positives
We were there for the second time and were pleasantly surprised again. Everything was just right, we would love to come back. Thank you
Margarita P.
10.06.2023
Negatives
The choice in the restaurant was basically very simple. The food was put away by the staff in the middle of the restaurant's opening hours, so that there was virtually nothing left an hour before closing time. If you came to breakfast or dinner a little later, you no longer had a choice. Upon request, the staff brought something out of the kitchen. That was very annoying! This shouldn't happen in a four star hotel. The food should remain served until the restaurant closes.
Софія З.
06.06.2023
Positives
EVERYTHING IS FINE.Negatives
THE TREATMENT PROGRAM IS SO DESIGNED THAT THERE IS NO TIME FOR REST BETWEEN PROCEDURESAnswer from Spa Hotel Cajkovskij
Спасибо за все, было можно договориться с медсестрами, что Вам лучше между процедурами отдохнуть, это нет проблема, другим гостям лучше , что бы все было утром и после уже отдых и свободное время за прогулками.
Tatjana S.
04.06.2023
Positives
Calm, cozy, good location of the hotel, friendly, friendly attitude at the reception, in the restaurant, efficient work of the medical staff. staff, all this creates a pleasant relaxing atmosphere. Best wishes to the hotel team.
Olga K.
04.06.2023