references
Галина Мякишева
13.11.2017
Positives
Wonderful location of the Pacific Hotel, friendly staff, excellent treatment and drinking course.Negatives
At the Pacific sanatorium, lunch and dinner times have been reduced by half an hour. It is difficult to make it in time for dinner (by 20-00) after a tourist trip.
Answer from Grand Hotel Pacifik
Добрый день, спасибо за Ваш позитивный отзыв. Время обеда 12:00-14:00, а ужина 17:30-20:00. Это время было укорочено в связи с посещением ресторана 95% гостей отеля в указанное время. В случае экскурсии мы подготавливаем холодные обеды и ужины в дорогу или в комнату. Менеджмент отеля
Татьяна Головачева
13.11.2017
Positives
The location is great - near a spring and a park. I have a single seater. Overlooking the courtyard, onto another building, but it’s quiet, there’s a cozy pool, you can swim all day long, it works so conveniently, the baths have real mineral water, unlike, for example, the Belvedere, where they pour plain hot water, as vacationers told me. The doctor prescribed everything I needed. The water is wonderful, I feel better after 18 days. Cheaper than in Novi Lazne, with the same treatment.Negatives
Some were unhappy with the food, I would remove the cream mousses, this is a medical institution. I had enough; I just avoided sweets and baked goods. Pork every day, turkey would be healthier. A kettle is needed in the room; I personally find it expensive to buy tea in cash every day.Answer from Grand Hotel Pacifik
Спасибо за Ваш позитивный отзыв. С радостью хотим Вам сообщить, что от декабря 2017 электрочайники есть в каждом номере отеля. Десерты — это часть нашего предложения, и только Вам решать употреблять их или нет. На каждый буфет у Вас есть на выбор говядина, свинина, белое мясо и 1 вегетаринское блюдо. Если вы недовольны предложением ресторана, у Вас диета или какое-то другое желание,- скажите менеджеру ресторана. Мы стараемся максимально удовлетворить наших гостей.
Татьяна Родина
12.11.2017
Positives
If you want to take a break from the hustle and bustle, enjoy beauty and peace, and get maximum treatment - you just need to go to this hotel!!! The hotel staff is amazing!!! The conditions are excellent!!! Thanks a lot, everyone!!! We hope to come here next year!!!
Yuriy Meliksetyan
06.11.2017
Positives
Great location, beautiful nature, polite staff.Negatives
The hotel is shabby and could use some renovations.
Galyna Orlova
16.10.2017
Positives
I liked autumn, the place is wonderful, the weather is wonderful, the Pacific hotel has very friendly staff, I liked everything, thank you!!!!
Nikolay Svetovidov
02.10.2017
Positives
I enjoyed my stay at the resort, it was a lot of positive things. Thank you to your site for the quality organization of holidays and transfers. With respect, Nicholai.
Vladimir Yaroshenko
26.09.2017
Positives
Everything were good, I will recommend this sanatorium to our friends.Negatives
Too more different dishes -- it will be better
Наталья Егорова
25.09.2017
Negatives
The carriage parking area near the sanatorium spoils the impression (very strong smell).
ALEKSANDR Sorkin
19.09.2017
Positives
My husband and I vacationed for the first time at the Grand Pacific sanatorium in Marianske Lazne. Very convenient location of the hotel. Well-organized treatment, no time wasted in queues for procedures. The rooms are spacious, quiet, you can't hear your neighbors. The food is ok, the service in the restaurant is very good and fast. I would especially like to mention Milada, she works remarkably well with visitors. We liked everything. We will try to come here next summer. Thank you.Negatives
no negativity
Elena Yakubovskaya
10.09.2017
Positives
In all respects, only the highest ratings!Negatives
There are no cons.
Oxana Kanchina
05.08.2017
Positives
I was satisfied with the treatment at the sanatorium.Negatives
I was not satisfied with the work of the waiters (women). It was allowed on their part to discuss the visitors in the presence of others; there was a noticeable personal attitude towards the guests... I left my wishes in detail in the sanatorium’s questionnaire. I consider the work of the restaurant staff - the waitresses - to be unprofessional. The aftertaste remained unpleasant.Answer from Grand Hotel Pacifik
Спасибо за Вашу рецензию. Нам очень жаль, что лечение в нашем отеле Вам не помогло. Что же касается обслуживания, есть гости, которые нуждаются в профессиональном подходе обслуживания, и гости, которым больше подходит семейная атмосфера,- их количество превышает. Обслуживанию поучим в клиентском подходе. Менеджмент отеля.
Faina Sokalsky
05.07.2017
Positives
Grandhotel Pasifik left the best impressions. At the hotel reception, we were met by very friendly staff, they explained everything, showed us everything, and we didn’t have to wait for our room. In the hotel lobby there is a spring of Lesnoy mineral water, there are always disposable cups. The room is large, there is everything that is stated. The treatment is prescribed by a doctor according to our medical documents. The procedures are performed responsibly, as prescribed by the doctor, at the appointed time, but if desired, you can change the hours of the procedures. At my request, they changed the massage therapist, as well as a number of procedures. The medical staff are very friendly, everyone speaks Russian, and at every meeting they are interested in your health. Here you can choose all food options. The hotel has a swimming pool and sauna. The sanatorium doctor takes prescriptions responsibly. As for what to do after the procedures, it’s your imagination; you shouldn’t expect entertainment in the hotel, although there are those too. Order through SANATORIUMS: securely, . safe, convenient, large selection of hotels, of course it’s better not far from the colonnade. I give a rating of 5 for the rest and treatment provided. We would like to express our special gratitude to Ostap the receptionist. We thank the medical staff for their professionalism in customer service. I really liked the friendly and attentive work of the waiters under the leadership of the restaurant manager. Thanks to the service staff for timely and high-quality cleaning of the rooms. And of course, we express our sincere gratitude to the main manager of the hotel for her sensitive attitude towards clients. Arkady and Faina. Israel. Lived from 05/03-05/16/2017.
Красько Надежда
09.06.2017
Positives
Treatment from 15.05.17 - 14 days sanatorium "Pacific" Marianske Lazne deserves an excellent rating, everything corresponded - price and quality, the weather also did not disappoint, the network wants to come there again, thanks for the advice on choosing a sanatorium
liudila khryastova
03.06.2017
Positives
The Pacific Hotel left the best impressions. The holiday began with a transfer from Prague Airport to the hotel, upon request from Sanatorims, it was delivered in an excellent passenger car, without delay, straight to the hotel. The hotel is large, very friendly staff greeted us at the reception desk, everything was explained, shown., no need to wait for the room had to . In the hotel lobby there is a source of Lesnoy mineral water, there are always disposable cups. The room is large, there is everything that is stated. The room overlooked the courtyard, but this did not overshadow its dignity. The treatment was prescribed by a doctor according to your medical documents, of course you do not need to bring Talmud extracts , and expect supernatural results., since you need to monitor your health throughout the year, and not just 2 weeks in Marianske Lazne. The procedures are performed responsibly, as prescribed by the doctor, at the appointed time, but if desired, you can change the hours of the procedures.. Medical The employees are very friendly, everyone speaks Russian, and at every meeting they are interested in your health. Nutrition is a separate story. I’m surprised at some of the reviews when they speak negatively about nutrition. Here you can choose all the food options, fatter, bigger, and more dietary, you just need to be able to restrain your appetite. I took breakfast and dinner, everything is enough, you can with If you want to dine in the same restaurant. The hotel has a swimming pool and a sauna. The pool hours are from 7 a.m. to 9 p.m., everything is clean, there is a sauna for those in a swimsuit. Just go enjoy and relax. At the end of the treatment, a document about the procedures performed will be issued and recommendations that autumn is commendable. The doctor at the sanatorium takes prescriptions responsibly, is qualified and charming. About what to do after the procedures, this is your imagination, you don’t have to expect entertainment in the hotel, although they also exist. If German pensioners find themselves in a bar with conversations and communication. with a glass of wine or beer, then there are too many Russian pensioners, we are increasingly racking up kilometers on excursions, like in the Czech Republic, Germany, and some in Switzerland. I took a tour of the castles of Bavaria In conclusion: book securely through SANATORIUMS. safe | convenient, large selection of hotels presented, Of course it’s better not far from the colonnade. I give a rating of 5 for the rest and treatment provided. Lyudmila.
LIUDMILA PAVLOVA
02.06.2017
Positives
The vacation turned out to be wonderful! We chose the hotel carefully and were not disappointed! We were lucky with the weather! We received all the treatment we wanted. The food corresponds to the level of the hotel, the waiters are simply great! The staff is hardworking and attentive. A wonderful administrator at the reception - Ostap!!! Thanks to everyone!!!Negatives
My only wish would be to diversify the snacks.
liudmila burova
29.05.2017
Positives
I love the resort very much and come specially and with great pleasure.Negatives
I have been to Lazne several times already. I stayed in Central Lazne and Maria SPA. This time I was at the Grandhotel Pacific. Room 305. Large balcony with excellent view. The room is cozy. However, the furniture is very non-functional and uncomfortable. It is impossible to put your clothes on the shelves (there are few of them). Hangers in a closet are designed to prevent theft, not to hang clothes on. And the linen was changed only once during our 14 night stay! The upholstery of the sofa and armchairs in the room is all stained. The hotel administration has some work to do.
Вероника Терентьева
23.05.2017
Positives
I liked everything, everything is good. Thank you !
Irina Malimenkova
16.05.2017
Positives
The first thing I liked about the hotel was its location. Nice medical staff, friendly people in the dining room. At the reception, a young man and one dark-haired girl are very friendly and always ready to help. But the other two are just migers!!!! Whatever you ask, whatever you say - a storm of indignation.Negatives
For some reason I always found hair in my food!!! In salads, cereals, and side dishes - constantly. Every day 2-3 pcs. I don't know, maybe it's just me, but no one else complained about it. At first I thought maybe it was from the residents who were still digging into the food. But when it’s in pancakes and in meat baked in batter, it’s clear that it’s hair from the kitchen. It got to the point of ridiculousness, I ordered tea for dinner money, they brought a kettle with hot water, I opened it and put in the tea leaves - and there was already a hair floating on top. Very unpleasant. But everything changed immediately.
Светлана Горбунова
14.05.2017
Positives
I was very pleased with the accommodation and food, they gave me a double room instead of the ordered single, with a balcony, comfortable, spacious, good regular cleaning, cleanliness. The restaurant offers professional, attentive service and a variety of interesting, delicious cuisine. Stunning nature, clean air, magnificent forest with the possibility of a variety of walks. The springs are a 3-minute walk away, very convenient. I really want to come to Marianske Lazne again, although the attitude of the staff is alarming, what if this is the case in all sanatoriums?Negatives
Inattentive and negligent attitude towards vacationers on the part of the medical staff. personnel. The methodology for dispensing procedures in the water and mud baths is violated, untrained personnel on the mud, you have to explain where and how much mud to apply, timing overlays with massage, they can assign two people to one time. Unfriendly, rude spa reception staff make comments and ridicule vacationers right in their presence, loudly, without hesitation. The doctor didn’t even invite me to the final examination and showed no interest in my treatment process. unprofessional work of the receptionist, duty manager 05.08 covered up the unprofessionalism of the receptionist in an extremely aggressive tone, even told me that they don’t have a school here to explain everything to vacationers, they act as they see fit. They tried to take payment for a canceled reservation after the receptionist told me several times that the reservation for my husband was cancelled. When he arrived to stay in the same room as me, the manager on duty stated that she could not cancel a reservation made on their hotel website. I had to call the director so that they wouldn’t take payment for a reservation that was canceled at my request 4 days ago. It seems that there is a big problem with the staff at the hotel; until the last day I did not feel calm, I was constantly waiting for the next surprise from the hotel. Wouldn't recommend anyone to stay in Pacifica, extremely unprofessional, unfriendly staff and they look miserable. This happens when there is a problem with personnel, it is better to stay away from such places.
Nikolay Kukharenko
30.04.2017
Positives
We got everything we wanted: a lot of pleasure and a pleasant time! We recommend it to everyone! Great vacation! Next time, only to this sanatorium! Thank you!
галина мякишева
18.04.2017
Positives
Special thanks to the doctor of the Stehlikovoy Jane sanatorium, the masseuse Ivana and the leader of the “gymnastics for the spine” training.
Илья Ушаков
11.04.2017
Positives
excellent therapeutic base, MINERAL BATHS, MUD, there is even a source of mineral water on the 1st floor, in the hall.
Валерий Северин
07.04.2017
Positives
Good location of the hotel. Excellent, good-natured medical and service staff. Very good cooks, polite waiters. The overall impression is very pleasant.Negatives
The windows of the room looked out onto the “well” - an internal closed courtyard. Next time I will take a different room, although apart from the view from the window the room is wonderful.
ANNA ALAVERDIAN
06.04.2017
Positives
I really like this hotel! Good location... There are places to walk and close to the Colonade.. Just a great pool and sauna... Excellent treatment.. This is the third time I have stayed at this hotel..Negatives
This time I stayed in another wing of the hotel and in the corridor on the fourth floor there was an unpleasant musty smell... The food in the buffet was not particularly varied.. Last years it was more interesting and tastier...
elena kashirina
25.03.2017
Positives
I like almost everything. Very friendly staff. The chef prepares the most delicious mashed potatoes in the world.
Ирина Полянская
13.03.2017
Positives
I liked everything very much! The management and all hotel staff are friendly, helpful and professional. The most pleasant memories of the holiday. I would like to come back again.Negatives
Not noticed.
Maryna Trusova
06.03.2017
Positives
It was our first time in Marianske Lazne. I really liked the Pacific Sanatorium. Good location, friendly staff, efficient procedures. The food is varied. Rest and treatment at a very good level.Negatives
No comments
Svetlana Shigautdinova
27.02.2017
Positives
Everything was 5+, I think I’ll come back again in a year.
Vladimir Timoshenkov
19.02.2017
Positives
I liked absolutely everything, the treatment, the accommodation, the food, and the work of the staff.Negatives
We didn't find any cons.
Герчикова Ирина
13.02.2017