Reviews about Medical SPA "Eglės sanatorija" Comfort 4* (Druskininkai, Lithuania) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Egle Comfort

Eglės g. 1, 66412 Druskininkai
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Exceptional Reviews: 710
9.6
10
overall rating
9.7
10
treatment rating

references

Hannes Laichner
10.08.2021

Positives

We liked everything, the food, the staff, in short everything was great.
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Alexander Shifrin
08.08.2021

Positives

Adequate rest, silence, cleanliness, excellent food. Everything is fine!
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Svetlana Karpushinsky
05.08.2021

Positives

Everything is great 👌
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Vladimir Verbitskiy
31.07.2021

Positives

Hello, We have been using your services for many years and we are always satisfied with the treatment, the food and the work of the staff. I would like to especially note the conscientious work of the massage therapists, we are very pleased with the service staff on the floor, everything is at the highest level. Thank you for your warm welcome and your work. Verbitsky family.

Negatives

There are no negative comments.
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Wladimir Fuhrmann
25.07.2021

Positives

We liked everything. It was important for us that the staff could speak Russian. The procedures were on time and there was no need to wait. The staff was very polite and attentive.

Negatives

We wanted to go for a paid “ozone” procedure, but upon learning that the staff did not speak Russian, we had to refuse.
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Elena Zuchtmann
24.07.2021

Positives

A good selection of treatments, despite the pandemic, excellent food, forest around.

Negatives

Some of the staff are now reluctant to speak Russian.
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Александр Кочеровский
23.07.2021

Positives

We were at Egla Comfort, no complaints, pleasant and friendly staff, good procedures, rooms were cleaned every day, thank you, we will come again
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Tatjana Boiko
05.07.2021

Positives

The sanatorium and relaxation are beyond praise! The work of the staff is excellent, the procedures are at a high level, always on time. An excellent team of physiotherapists who work with patients both individually and in groups. All issues were resolved promptly and professionally. The food is very varied and everything is prepared deliciously; the cooking methods (steamed, stewed) are perfect for people with gastrointestinal problems. The area is large and well-groomed. Very quiet, very fresh air. We definitely recommend this resort!

Negatives

didn't find any cons
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swetlana dubinskaa
01.07.2021

Positives

high-quality treatment, the staff does their job conscientiously, the area is clean, the area is beautifully maintained!

Negatives

the distribution of procedures often does not take into account the mandatory pauses between procedures, issuing terms at the registration desk is very difficult, social distance is unfortunately not controlled in the dining room
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Ирма Калинович
10.06.2021

Positives

Our whole family is madly in love with Druskininkai and its nature. The air is magical, and the water is truly healing. By the way, it’s very good that it is used in all procedures! Huge health benefits.
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Antanas Misius
06.10.2020

Negatives

The excursion was a little disappointing; instead of the promised 1.5 hours, it lasted barely an hour and was on foot, although it was advertised on the website as a bus tour.
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Galina Svetašova
26.09.2020

Positives

The advantages are what we are going for: fresh air, a forest two steps away, if you come in the fall, picking mushrooms before leaving

Negatives

In the dining room, carcinogenic aerosols are demonstratively sprayed right in front of our noses. At the same time, rooms are cleaned every four days. Treatment cannot be obtained even for an additional fee (the answer is the same - it is impossible due to some non-existent law). In general, sanitary standards are violated at every step. The procedure schedules are so inconvenient that you get the impression that you are being kept like a dog on a short leash. It is impossible to change unpleasant (or dangerous to health) procedures; the doctor states that this is supposedly an order from the health insurance fund (which has nothing to do with payment) and if something is not suitable, you MAY not visit. In general, if you want to relax, choose better weekend offers. But if you need treatment, I strongly do not recommend going to Eglė+. This is a waste of time, money and nerves.
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Galina Baskakova
21.09.2020

Positives

I sent my mother to a sanatorium for the first time! Upon arrival, my mother was absolutely delighted! She liked EVERYTHING, she said she had a rest and received the most positive charge! Procedures + nutrition 5+
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Valery Michaelis
17.08.2020

Negatives

We were with children, they lived in a separate room. The beds were terrible, the bathroom had a bad smell. Although there were few people this year, the service was much worse compared to previous years.
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Inna Zymenko
10.08.2020

Positives

Thank you very much for an unforgettable week spent at the sanatorium! Pleasant staff, comfortable room with all amenities, the service staff is friendly and very hard-working, and the dining room is generally at the highest level! I was captivated by the incredible casserole and pancakes with cottage cheese! The food is absolutely delicious! The chefs tried very hard to produce and they succeeded!

Negatives

In swimming pools where the jacuzzi does not have enough handles to grab onto and not slide off.
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Olga Batireva
24.07.2020

Positives

Great vacation!!!!
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Liudmyla Vdovychenko
29.06.2020

Positives

high-quality and professional staff service during the procedures, well-groomed territory and buildings, politeness, attention, responsiveness and friendliness of the staff and administration. I especially want to express my gratitude and note the professional qualities of Dr. Edita Kondratiene.

Negatives

limited amount of dietary food
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Natalja Virsits
08.04.2020

Negatives

We can’t say anything about the sanatorium, because... Due to the coronavirus situation, we were unable to get there. And I had an EXTREMELY NEGATIVE impression of Sanatoriums.com. Workers do not respond to emails and ignore requests for refunds. Disgusting attitude towards customers. I will never recommend this company to anyone.
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Marina Barsky
30.03.2020

Positives

My husband and I vacationed from March 3, 2020 to March 10, 2020. The coronavirus prevented us from ending our stay; because of it, the airline canceled flights and we were forced to interrupt our treatment and vacation. But in the week that we managed, the impression was excellent! We often travel and this vacation was unforgettable! Clean, very tasty, home-cooked food, comfortable and very clean room, forest, lake, everything is wonderful! BUT the most important thing that we liked were the people working there. EVERYONE, from the maids and receptionist to the doctor who worked with us, if not every day, then every other day, that’s for sure. Everyone is very friendly, responsive, everyone smiles, trying to help in any matter!!!!! This, in my opinion, is most important!!!! Thank them very much! We were very pleased and will definitely return there again. Sincerely, Marina Barski

Negatives

I didn’t find anything negative, everything was great
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Ирина Гильнич
23.03.2020

Positives

The room.is excellent.clean.comfortable.The food is delicious, there is a large selection, there are many procedures.But their offer must be pulled from the doctor and persistently asked.even though you have paid for 5 procedures a day. They try to offer the most inexpensive ones, and you need to understand what you need and guide yourself. This year it’s easier. Another doctor, more competent and a little persuadable.
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Viktor Wunder
22.03.2020

Positives

Good treatments, nice staff, special reception and treatment rooms.

Negatives

Carola Virus showed you very bad management. People were left alone, no information, something different every 5 minutes. 4 would have to vacate within 72 hours. Nobody said how or where to take us. They ruined a lot of the good reputation of Eglis sanatoriums. No manager explained the facts to the people and what was going on and what was coming to us, they also postponed everything and the staff were also overwhelmed. And yet they were very, very nice, you couldn't say that about the managers - they have completely failed - they only think about their dividends. They want to get the people out as quickly as possible and from what we have noticed they will start renovating 100 rooms immediately. A big one - for the managers
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Juri Schmolinger
18.03.2020

Positives

They always surprise us. Even if these are just small things.
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Alexander Schlegel
17.03.2020

Positives

Flexible in case of postponements

Negatives

We booked via portal www.sanatoriums.com. Due to a death/funeral, we had to travel home two days early. It was said on site that the remaining money would be refunded. All attempts via www.sanatoriums.com. failed because they allegedly did not receive confirmation of the earlier departure from “Egle+”….
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Larissa Galinger
15.03.2020

Positives

Everything is great, I like it very much. I've been here 8 times already and will continue to come. Thank you

Negatives

No
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Лариса Саблина
13.03.2020

Positives

Everything is excellent, there’s nothing to complain about. Food, treatment, attitude are all at the highest level. It’s nice that absolutely everyone speaks Russian, there are no problems. Everything is fresh and tasty.

Negatives

There’s not even anything negative to say, unless the cleaning of the rooms was always of high quality and at different times. The location is not for everyone, there is a distance from the city, there is no supermarket nearby, but there is a pine forest and fresh air nearby.
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alexander krimmel
13.03.2020

Positives

everything is great
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Ольга Багреева
12.03.2020

Positives

I really liked the food, the food was very varied, dietary and at the same time tasty. The sanatorium staff is friendly, there are no problems with rescheduling or replacing procedures. change of towels every other day, change of bed linen every 2-3 days. Clean, quiet, unobtrusive, pleasant music plays everywhere in the recreation area.

Negatives

The pool was a little lacking, visiting only in the morning, until 9 o’clock, and twice free in the evening, but this is explained by the fact that after 9 o’clock therapeutic exercises are carried out in the pools.
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Людмила Кириллова
10.03.2020

Positives

I’m coming for the second time, only this time with a group of friends, the sanatorium is constantly improving, in three years it’s getting better and better, such relaxation and a boost of energy from the bustle of the city, the best vacation, I recommend it to everyone
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Марина Кудина
07.03.2020

Positives

I really liked it! We will definitely come again.

Negatives

The location of the room was disappointing - first floor, truck entrance, garbage cans...
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Максим Оболонский
04.03.2020

Positives

The site https://www.sanatoriums.com helped with finding a sanatorium. Service at a high level. All questions that arose during the selection process, as well as wishes for treatment in connection with the occupational disease, were helped to be resolved online and by e-mail. We are especially grateful for the transfer: the meeting at the airport and back from the sanatorium to Vilnius were carried out on time, comfortably and professionally. The Egle Comfort sanatorium exceeded all our expectations. The procedures, spa areas, food, assistance and service of the sanatorium staff are all impeccable. Great location. A beautiful well-groomed area, next to a magnificent forest and lakes with wild ducks and swans. The variety of procedures and nutrition can be described endlessly... Rest for soul and body) Thank you very much!
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