references
ИВАН ЖИЛКИН
13.05.2019
Positives
This is the fourth time my wife and I have used the services of the sanatorium. We are completely satisfied with all procedures, food, and living conditions. There is a desire to undergo treatment in a sanatorium next year. Thanks to all the staff.Negatives
I am not satisfied with the work of the doctor Vladimiras Sidorovas. The orders for blood tests (2 tests) are not clear, because... did not receive results, and the scheduled visit for April 26, 2019 did not take place due to the absence of a doctor on this and subsequent days of our stay at the sanatorium.
Answer from Spa Hotel Egle Comfort
Добрый день, ИВАН ЖИЛКИН Мы приносим свои извинения за ваш неприятный опыт в санатории и за то, что не оправдали ваши ожидания. Спасибо за ваш комментарий, мы ценим его как помощь в улучшении качества предоставляемых услуг.
Irina Sitnikova
11.05.2019
Positives
Totally positive, the attitude of the staff, cleanliness, excellent food, treatment... the sanatorium is located in a very beautiful place, there is a place to walk in your free time from procedures. Thank you very much for the rest and treatment.Negatives
I would like to see less chlorination of pools, especially the swimming pool.
Irina Steinhauer
28.04.2019
Positives
stayed at the resort for 14 days. We liked everything, from the moment of arrival and accommodation to departure. Perfect cleanliness, helpful and polite staff everywhere, excellent and varied food, enough vegetables and fruits\paid for buffet\. Paid for 70 procedures for 14 days, excellent medical staff and quality of procedures. Good natural location and air. Well-groomed territory. We received treatment and returned home with positive emotions.
Sergei Lunev
25.04.2019
Positives
Excellent quality of equipment, used products and materials, very good quality of procedures, unique stylish atmosphere, responsive, professional and friendly staff, rational treatment planning, beautiful nature around, always tasty and varied food. Thank you so much for the excellent treatment and pleasure!Negatives
No
Larisa Lyutikova
24.04.2019
Positives
Everything was very decent. Excellent value for money
Валерия Рудакова
23.04.2019
Positives
Excellent room cleaning. The staff is generally well trained. .Everywhere is clean and tidy. In this regard, a nod to managers and managers.. Overall not bad.Negatives
Accommodation. The rooms next to the pool are terribly noisy.... sell them for a quarter of the price and warn.)). In general, it’s very noisy, but this is the fault of the vacationers.. The food is hearty and monotonous, rather far from dietary))) although it’s not a problem to find something for you need yourself.
Waldemar Michalkin
13.04.2019
Positives
Almost all.Negatives
Unscrupulous work of some massage therapists. Unpleasant odor in peeling rooms. My wife burned her hand on the door handle in the 95 degree sauna.Answer from Spa Hotel Egle Comfort
Добрый день, уважаемый Waldemar Michalkin! Благодарим Вас за оставленный отзыв, рады что Вам понравилось в нашем отеле. Спасибо за Ваши замечания, благодаря им мы провести беседу с нашим персоналом и сможем работать над улучшением нашего сервиса. Будем рады видеть Вас снова в нашем отеле
Tetyana Hayvoronska
07.04.2019
Positives
I liked everything: high-quality treatment, very good food (buffet, large selection of dishes, vegetables and fruits). There are no queues for procedures; all procedures are performed at the appointed time. Friendly staff, good room cleaning.Negatives
There is no negative as such, but I didn’t really like the operating hours of the pool: for vacationers - until 9.00 in the morning, and in the evening - for an additional fee.
Olga Popova
01.04.2019
Positives
Thank you very much for a great time at your resort. The staff works very efficiently, the friendliness and knowledge of the visitors’ languages is very indicative. Special thanks to the staff of the physiotherapy department and Dr. Danil.Negatives
I already wrote in previous reviews about the salt rooms. Small screens and constantly the same videos of concerts for years. Is it really impossible to pick something new and change the repertoire? Well, in the second room you can hardly relax under the shrill noises! And also a broken bike seat in the gym and poor ventilation for many years now. Thank you.Answer from Spa Hotel Egle Comfort
Добрый день, уважаемая Olga Popova! Благодарим Вас за оставленный отзыв, рады что Вам понравилось в нашем отеле. Спасибо за Ваши замечания, благодаря им мы сможем работать над улучшением нашего сервиса. Будем рады видеть Вас снова в нашем отеле
НАТАЛИЯ ТИМАШОВА
28.03.2019
Positives
We have been to sanatoriums in different countries many times - the Czech Republic, Slovakia, Germany, Russia. There is something to compare with. In this sanatorium, every, even the most insignificant detail in the approach to treatment and accommodation is taken into account. We liked absolutely everything, from accommodation and food to the quality and quantity of procedures. We highly recommend this sanatorium for relaxation and treatment.Negatives
There was no negativity!
Евгения Маслова
27.03.2019
Positives
Emotions are only positive. We are also planning to visit the sanatorium next year.
Erika Lukaseviciene
24.03.2019
Positives
Wonderful service and high-quality treatment, which is tailored to the individual needs of the vacationer
Фаридв Нур
06.03.2019
Positives
Amazing cleanliness, helpful staff, delicious food, excellent complex of swimming pools and baths. I would like to note the very responsible work of the girl Yurgita at the reception. And the wonderful doctor Sabina. Coordinated work of the entire team.Negatives
This is not a minus for the majority, but rather a plus. But for a smoker this is a minus. Smoking is prohibited on the open balcony and near the sanatorium. Fine 100€. We had to go to a specially designated place 200 meters from the entrance. In the summer this might be okay, but in the winter you had to dress up and go there in the rain or snow. And in the evening, when it’s dark, it’s generally scary. After all, this place was located on the edge of the forest.
Анжела Строгонова
27.02.2019
Positives
I have been at Egle Comfort since 02/16/19. until 02/25/19, I really liked it. Comfortable, clean, cozy. Excellent medical base. I received great pleasure from various procedures: massages, gymnastics in the pool and in the hall, kinesitherapy in a vertical bath, pearl and carbon dioxide baths. If desired, additional procedures could be taken. Very responsive and friendly staff. Very tasty varied food - for all tastes. The rooms are cleaned and linen is changed frequently, giving a constant feeling of cleanliness and order. A wonderful area for walking - there is a forest and a river all around. During these days, I not only improved my body, but also had a great rest. Thank you very much to all the staff!
Larysa Dyshchuk
24.02.2019
Positives
I can compare it with staying in sanatoriums in Slovakia, Slovenia, the Czech Republic (Karpov Vary, Marianske lazan), I liked Druskinenkai much more. First of all, it is the price, then the number of procedures, the quality of procedures, the quality of service, the quality of food. Everything is at a very good and decent level. Everything is for, as they say, for the people. Attentive and responsive staff, everyone is very friendly. Large selection of physical activities, leisure and entertainment. It's hard to wish for more in the pool and bath complex. The number of saunas and cleanliness are simply pleasantly surprising. It’s also nice that visitors receive bonuses more than once. The list goes on and on.Negatives
There are practically no downsides. The only question that remains is, some were offered tests for free, and some were not. So I still haven’t figured it out.
Viktor Schwarzkopf
24.02.2019
Positives
We liked everything, the food is very tasty and varied, the hotel is very nice and well maintained. Thank you very much!
Gaļina Sviridova
18.02.2019
Positives
I've been coming to you for several years. I am a gold client and I want to say that I will come more than once as finances allow. Thank you for a wonderful holiday and treatment. our sanatoriums in Jurmala need to learn from you!
Anna Götte
17.02.2019
Positives
We liked everything very much, we will definitely come againNegatives
The food is a bit monotonous
Gulnara Suleimanov
17.02.2019
Positives
Qualified, attentive and friendly staff, I would like to note the work of Lyuba at the reception, all questions or requests were resolved quickly and positively, as well as the staff of the G+200 office of the sanatorium, a very good level of Kinesitherapy and procedures for the musculoskeletal system, professional physiotherapist-rehabilitologist Lina. Location of the sanatorium, food -everything was at a high level. Thanks to all the staff of the resort
Stanislav Koval
15.02.2019
Positives
Fruit table at its best I enjoyed the excursion to BirštonasNegatives
There are no SPA and beauty treatments for women. The Comfort building requires renovation, because... rooms are in worse condition than Standard
JELENA TARASOVA
12.02.2019
Positives
I visited the sanatorium with my husband at the beginning of February 2019. All liked it. Procedures are always scheduled and on time. They give very good massages. We lived on the first floor, it was very warm. The room was cleaned every day, towels and bathrobes were changed frequently. The food was good. Very excellent pool and saunas. We'll definitely be back.
Lilija Musakova
04.02.2019
Positives
everything is very wonderful, I recommend everyone a trip to this sanatorium
Татьяна Финберг
04.02.2019
Positives
very good customer service, nice rooms, great food, thank you everyone
Anna Moor
31.01.2019
Positives
Everything is very good !Negatives
The parking lot is not fenced or guarded
Павел Клайман
30.01.2019