Reviews about Medical SPA "Eglės sanatorija" Comfort 4* (Druskininkai, Lithuania) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Egle Comfort

Eglės g. 1, 66412 Druskininkai
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Exceptional Reviews: 710
9.6
10
overall rating
9.7
10
treatment rating

references

Natalia Tsyruk
25.04.2016

Positives

+ really liked the new building; + swimming pool and sauna room at a very high level; + the reception staff is very friendly and helpful; +cleanliness is at a good level; + liked the beauty salon, competent cosmetologist; +price-quality ratio generally corresponds

Negatives

-were upset by the medical care, namely by the attending physician. Extreme indifference. The feeling that the sanatorium has a conveyor system set up: you come in, listen for 3 minutes, the procedures are distributed and get out of here. The doctor answered all questions about diagnosis and treatment: “Go to your family doctor or get examined at home. We have preventive health improvement in a sanatorium, not diagnosis and treatment.” This is of course very strange, because it was precisely for diagnosis and treatment that we were going, since we work a lot at home and don’t have time to go to the doctors! I almost had to beg the doctor for paid tests and ultrasounds. - ultrasound. We couldn’t get an appointment for him for 2 days! Either the uzist had no free time, or the uzist himself didn’t exist, or there was no schedule at all that we needed to be included in. As a result, the ultrasound passed at 5!! day of stay at the sanatorium. -specialists. It was necessary to see doctors such as a gynecologist, endocrinologist and dermatologist. There was no dermatologist at all. And the gynecologist and endocrinologist were on sick leave!! And there was no replacement or alternative! That's it! We came for diagnostics and treatment... But there were no doctors! Although everything is very beautifully written on the sanatorium’s website that they say come, we have a wide range of examinations, doctors and blah blah.. - procedures. God forbid you arrive not 5-10 minutes before the time on the card! They will scold you like a schoolboy! The attitude is indifferent. A blunder - that's dirt for you. Underwater massage - the effect in a jacuzzi is even better..(You don’t have one massage therapist assigned to you, you get a different one every time. Of the three massage therapists, only one did a really good massage. The other two stroked and told me what tight muscles I had and how I needed them urgently develop.. - a second visit to the doctor was also scheduled for the end of the week! Those test results were deciphered for us at the end of our stay. Where is the logic?! It’s not clear what and how we treated before. We decided to leave a day earlier, I told the doctor about it, so she forgot about my tests and rushed to quickly cancel the procedures 🙈 No matter what, God forbid, I didn’t go to the extra one) - The result of our trip: we walked through the forest, breathed some air, slept, took a certain number of procedures and went home, still nothing having received answers to the health questions we came with. We visited this sanatorium about 10 years ago, the attitude was completely different, although the food was poor and the rooms were not very good. Now everything has changed.. The rooms are good, but it is useless to wait for treatment in this place.. Everything is put on stream, no one cares what diagnoses and questions you came with..
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Elena Khmelevskaia
15.04.2016

Positives

Friendliness and professionalism of the staff
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Марина Сафронова
27.03.2016

Positives

Everyone strictly adheres to the time of procedures. Therefore, you can calculate your day down to the minutes. It was very convenient for me. Thank you.

Negatives

The cleaning is not done well and is not always done.
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ВЛАДИМИР ДОБРЯНСКИЙ
18.03.2016

Positives

in general, we liked everything, although we were in this sanatorium for the first time. The staff’s attitude towards patients is very good, polite, helpful and friendly. Thank you all very much. We will definitely come again.
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Александр Воробьёв
15.03.2016

Positives

Thank you so much for the wonderful service. We hope that once again (the fourth!) we will be able to visit your wonderful sanatorium, provided that the cost of the stay does not increase. Once again we were convinced that the Lithuanian staff treats us very kindly!

Negatives

To our great pleasure, there are no negative facts about staying at the sanatorium!
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Zoja Šeršnova
09.03.2016

Positives

If you go for treatment, then this is the place, it has a very strong base and staff!
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Геннадий Борисевич
01.03.2016

Positives

I liked everything very much. Friendly staff, quality of procedures provided, excellent food. According to the price + quality criterion, a solid 4+++. Thank you.

Negatives

The difficulty of keeping track of the procedure schedule in its current form and the time overlap between procedures required repeated adjustments. The opportunity to visit the pool in the morning from 0700 to 0900 is included in the number of procedures, which in general is not very fair, since in fact it is not a full-fledged procedure.
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Alexandr Zharkov
14.02.2016

Positives

The general level of the sanatorium is quite high.

Negatives

some staff members communicate incorrectly with vacationers
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Galina Sarapulova
30.01.2016

Positives

Good treatment, a wide range of procedures, dietary food and, like nowhere else, a lot of jellied meats and gelatin desserts. This, together with baths and massages, should improve the functioning of the joints. Very tasty dairy products. However, almost only pork and chicken. Twice in 12 days there was beef in sauce. Perhaps this is a national taste. Just a great pool and saunas! The kinesiotherapy and physiotherapy rooms are well equipped. The maids and waiters are polite. Doctors respond to requests - you can come more than once with questions. The baths and massages are excellent.

Negatives

At the reception and in physiotherapy rooms they give preference to Lithuanian citizens - they simply openly stop talking to you if a Lithuanian approaches. They discuss you openly when they see that you are from Russia. It's not worthy. We pay the money and behave politely. There are very few people in the sanatorium, this may scare away Russians.
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VALERIY NATALIA
18.01.2016

Negatives

It would be very good if the inhalation procedure was also available in the Egle+ or Žilvinas building! Otherwise everything was great!!!!
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Виктор Попов
15.01.2016

Positives

Everything is very good

Negatives

There are many procedures of the same plan one after another and you don’t go to all of them
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Елена Михайлова
13.01.2016

Positives

Wonderful sanatorium! Everything is fine! Highly recommended! Clean, tasty, friendly, not intrusive! The price/quality ratio is amazing!

Negatives

I didn’t manage to undergo some examination, I think because it was during the New Year holidays and only 7 days. It took a long time to get ready:) There is no cryosauna, no pressure chamber: (And so - everything is fine.
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Ольга Дунаева
12.01.2016

Positives

I liked almost everything: the girls at the reception fulfilled all requests immediately, helped reschedule procedures if necessary, very attentive and friendly medical staff, good, varied food, nature, pine forest, Neman. I would like to note the competent combination of relaxation procedures with physical activity (swimming, aqua aerobics, therapeutic exercises, vertical baths - at times there was a feeling (pleasant) that you were in a sports camp).

Negatives

We didn’t really like the beds, they were too soft - we were used to orthopedic ones. Well, massage is more of a relaxation than a therapeutic one.
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Jelena Pogodina
03.01.2016

Negatives

Early check-out until 12.00. There is no possibility to undergo procedures normally on the day of departure.
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elena apfel
22.12.2015

Positives

I really liked everything, even the cold weather. Everything is perfectly organized
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Владимир Хотин
08.11.2015

Positives

Friendly and attentive staff. A wonderful and cozy sanatorium in a pine forest. Excellent design of both the sanatorium and its territory. Free Internet. Wonderful winter garden! Comfortable rooms for vacationers, availability of all necessary amenities in the rooms, frequent change of bed linen, towels and bathrobes. Clean periodic cleaning of rooms. A wonderful set of treatment procedures. If necessary, constant monitoring of the health status of the vacationer by a therapist. A wonderful buffet with a lot of delicious dishes, including Lithuanian cuisine. Excellent swimming pool and sauna complex, convenient location of showers and changing rooms. I really enjoyed my stay at Egle +! Thanks a lot!

Negatives

Unfortunately, there is insufficient soundproofing and ventilation in the rooms of the Egle + sanatorium.
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Татьяна Варзова
04.11.2015

Positives

Liked everything. I still want to go.
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ULADZIMIR SIANCHUK
02.11.2015

Positives

Excellent service, delicious and varied food. The windows looked directly onto the pine forest. It is convenient that the swimming pool, dining room and hospital are in one building. There is no need to go across the street for procedures.

Negatives

I didn't like the turpentine baths. A bit boring. There is also little entertainment for the child. The children's room is located in another building.
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Кашлинова Людмила
30.10.2015

Positives

Excellent sanatorium, very high quality treatment, excellent food, cozy rooms, polite and attentive staff. All at the highest level!!! Thanks a lot!!! We will definitely come back again!
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Galina Shiriaeva
19.10.2015

Positives

I like everything about Egle+. This is my 5th time vacationing there. Always delighted. Many people also come there not for the first time. The staff is friendly and responsive. High quality service. It’s good that there are dance evenings, it adds variety and lifts the mood. It would also be possible to have soft music in the evenings in the restaurant of the Egle + building.

Negatives

There are no downsides for me. All emerging issues were resolved promptly.
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goulnara mezvrichvili
16.10.2015

Positives

Thanks to all the staff of the Egle+ sanatorium, the Sanatoriums website, representatives in Druskininkai Anzhelika and Thomas for a good rest and effective treatment. Sincerely, Gulnara Mezvrishvili

Negatives

Unfortunately, not all the sanatorium staff are friendly, but there are fewer of them than friendly and helpful😊
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Людмила Пенская
09.10.2015

Positives

Thank you for a good rest and treatment. We especially liked the treatment (baths, mud therapy, electric procedures). We especially want to thank the cooks of the Egle + sanatorium for the excellent food.

Negatives

On the last day of our stay, the heating in the room did not work, so we had to sleep dressed, which spoiled the impression of the work of the sanatorium service. Also, over the course of 2 weeks, renovations were carried out on the floor in the neighboring rooms; the corridors were littered with furniture, which created the impression of renovation in the building. not a particularly pleasant sight. As for the treatment, I want to note the general tendency of the massage therapists who stroked me, my husband, as well as other vacationers, as it turned out in conversations. I have been treated at many resorts, but have never encountered anything like this. at underwater massage there are young workers who, let’s say, don’t know how to do it (room 204, shift on even days), I’m writing about a young blonde Lithuanian woman who was never taught how to do underwater massage.
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Александр Бирюков
29.09.2015

Positives

I am very grateful for the treatment. Upon departure I did not have time to receive the invoice. Please send me a scan of the invoice for my payment for treatment. Sincerely, Biryukov A.G.
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Zilina Arhipova
23.09.2015

Positives

I really liked the procedures themselves. The food is decent.

Negatives

1) eliminate the illiteracy of 2 young girls who completely disrespect older people: when asked to leave the specialist/massage therapist they liked, there was a wild reaction, screaming and rudeness. The blonde behaved hysterically and inappropriately. How one can yell at an 80-year-old elderly grandmother remains a mystery. 2) on the first day of arrival, they didn’t calculate the rooms and settled on the first floor intended for the disabled: unpleasant. Then they moved in.
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Геннадий Брановицкий
22.09.2015

Positives

Excellent attitude of individual staff during procedures

Negatives

You need to diversify your diet. More attentive work of the staff at the reception.
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Михайлова Светлана
05.09.2015

Positives

Fresh air and beautiful landscape are the best ingredients for complete relaxation. The treatment was organized very conveniently.
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Владимир Червинский
20.07.2015

Positives

A wonderful place, a high level of medical procedures, attentive and friendly staff, delicious and varied food.
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Svetlana Sarkele
17.07.2015

Positives

Thanks a lot! We rested, received a charge of health and vigor! Excellent procedures and the sanatorium itself!
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Евгения Царенко
03.05.2015

Positives

Excellent location. newest treatment center. cool swimming pool.
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Елена Козачук
23.03.2015

Positives

excellent food worthy of the level of service, all the staff speaks excellent Russian. Respectful attitude towards guests.
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