references
Positives
I liked everything very muchNegatives
I'm not used to such large pillows. It is advisable to have European size pillows in stock for replacement if you wish.
Answer from OREA Spa Hotel Palace Zvon
Прекрасное расположение Отеля, рядом Колонада, всё в шаговой доступности.В Отеле две сауны и бассейн это тоже важно. В предыдущем Отеле не было бассейна приходилось ходить в городской. Всё было прекрасно
Positives
The Hotel's excellent location, next to the Colonade, everything is within walking distance. The Hotel has two saunas and a swimming pool, this is also important. In the previous Hotel there was no pool, you had to go to the city one. Everything was amazingAnswer from OREA Spa Hotel Palace Zvon
Доброго дня, ми дуже цінуємо Ваші позитивні відгуки про готель і послуги. Будемо раді бачити Вас знову в нашому готелі. Гарного дня Прийом
Positives
Great location, nice staff, large rooms.Answer from OREA Spa Hotel Palace Zvon
Доброго дня, ми дуже цінуємо Ваші позитивні відгуки про готель і послуги. Будемо раді бачити Вас знову в нашому готелі. Гарного дня Прийом
Positives
We were in this hotel for the third time. We like the location and comparable prices. This time, the doctor even conducted the initial examination good-naturedly and with understanding. The hotel staff is good-natured and responsive, cleaning was done every day and linen was changed in a timely manner. The food suits us. The procedures help us, our joints don’t bother us for a year or even more. Thanks to the entire hotel team.Answer from OREA Spa Hotel Palace Zvon
Dear, thank you for your wonderful review about our hotel and service. We will be glad if you visit us in the future. Best regards, Reception
Positives
The staff was very friendly and helpfulNegatives
The food was always cold and some of it didn't taste good. Sauna was only 65°, which is not good, the massage jets in the swimming pool were also out.Answer from OREA Spa Hotel Palace Zvon
Guten Tag, Vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen grüßen Rezeption
Positives
Everything was good, the procedure was quite good, the food was perfect and the staff were very goodNegatives
Bathroom could be a bit better. Sink one stopper.Answer from OREA Spa Hotel Palace Zvon
Guten Tag, Wir freuen uns über Ihre positive Bewertung des Hotels und der Dienstleistungen. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen grüßen Rezeption
Positives
Everything is great, this is the fourth time we have stayed at this hotel.Negatives
There are not enough places in the queue at the restaurant, people wait for an hour for tables to be free, and they don’t open a second restaurant in the Palace. This is the first time this has happened, apparently due to a change in managementAnswer from OREA Spa Hotel Palace Zvon
Здравствуйте, спасибо за предоставленный обзор нашего отеля и услуг. Мы постараемся увеличить вместимость ресторана. Хорошего дня, ресепшн отеля
Positives
I became ill during my stay. The hotel reception and the bathroom department helped me a lot with the process. Many thanks again.Answer from OREA Spa Hotel Palace Zvon
Guten Tag, Vielen dank für Ihre bewertung und wünsche Ihnen viel Gesund. MFG Kudrnová - reception
Positives
The first time my wife and I were in Marianske Lazne sanatorium Zing Palace beautiful location of the sanatorium opposite the singing fountain drinking springs everything is accessible the staff is excellent everything is wonderful the cooks are at the highest level the only thing that will offend me I didn’t like it very much But nevertheless the breakfasts and dinner were excellent simply excellent in In general, all the staff, we thank them and, if possible, we will come again. I repeat, all the medical and service staff were at the highest level, thanks to the sanatorium company. Whom through which we ordered these tickets, our accommodation plus a free trip to Prague, once again we thank everyone who participated in our vacationAnswer from OREA Spa Hotel Palace Zvon
Здравствуйте, спасибо за ваш отзыв о нашем отеле и услугах и мы с нетерпением ждем возвращения к нам в ближайшее время.с наилучшими пожеланиями, Kudrnová - ресепшн
Positives
Very high quality massage, thank you very much to the masseuse Lenka from room 23!!!!Answer from OREA Spa Hotel Palace Zvon
Здравствуйте, спасибо за оценку и мы передадим похвалу Лене. Мы с нетерпением ждем вашего следующего визита. ресепшн- Кудрнова
Positives
A nice beautiful hotel is located opposite the Colonnade near the springs, all wishes were taken into account during the accommodation, the food was varied (porridge, cold cuts, fruits, vegetables, baked goods are always fresh and tasty) An excellent excursion to Prague. We recommend a pleasant stay.Answer from OREA Spa Hotel Palace Zvon
Здравствуйте, спасибо за ваш отзыв о нашем отеле и услугах и мы с нетерпением ждем возвращения к нам в ближайшее время.с наилучшими пожеланиями, Kudrnová - ресепшн
Negatives
In the Balneo sometimes too loud from other guestsAnswer from OREA Spa Hotel Palace Zvon
Guten Tag, Vielen dank für Ihre bewertung. Wir freuen uns auf Ihren nächsten Besuch. MFG Kudrnová - reception
Positives
It was very nice Would recommend furtherAnswer from OREA Spa Hotel Palace Zvon
Hello, thank you for your feedback about our hotel and services and we look forward to returning to us soon. Best regards, Kudrnová - Reception
Positives
We liked everything .Answer from OREA Spa Hotel Palace Zvon
Здравствуйте, спасибо за ваш отзыв о нашем отеле и услугах и мы с нетерпением ждем возвращения к нам в ближайшее время.с наилучшими пожеланиями, Kudrnová - ресепшн
Positives
I liked it very much. The location of the hotel is excellent. The food is varied, for every taste. Large selection of meat dishes. There was always fresh fruit. From the treatment, I would like to highlight the massage that Monica did, a real professional in her field.Negatives
There are no negativesAnswer from OREA Spa Hotel Palace Zvon
Здравствуйте, спасибо за ваш отзыв о нашем отеле и услугах и мы с нетерпением ждем возвращения к нам в ближайшее время.с наилучшими пожеланиями, Kudrnová - ресепшн
Negatives
Advice - in a restaurant it is advisable to have a menu in RussianAnswer from OREA Spa Hotel Palace Zvon
Здравствуйте, спасибо за ваш отзыв о нашем отеле и услугах и мы с нетерпением ждем возвращения к нам в ближайшее время.с наилучшими пожеланиями, Kudrnová - ресепшн
Negatives
Very unfriendly head nurse who makes patients feel unwantedAnswer from OREA Spa Hotel Palace Zvon
Guten Tag, Vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen grüßen Rezeption
Positives
We were very satisfied with everything. It was a very relaxing vacation for us!Answer from OREA Spa Hotel Palace Zvon
Guten Tag Herr Roman, Wir freuen uns über Ihre positive Bewertung des Hotels und der Dienstleistungen. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen grüßen Rezeption
Positives
All was good .Answer from OREA Spa Hotel Palace Zvon
Привет Мы очень ценим Ваш положительный отзыв об отеле и услугах. Мы будем рады снова видеть Вас в нашем отеле. Хорошего дня Приём
Positives
The location of the hotel is very convenient. There is a forest with a spring and a park nearby. The food is varied and tasty. The staff is responsive and ready to help. Recommended for relaxation.Negatives
The interior of the rooms requires renovation and replacement of furniture.Answer from OREA Spa Hotel Palace Zvon
Привет Мы очень ценим Ваш положительный отзыв об отеле и услугах. Мы будем рады снова видеть Вас в нашем отеле. Хорошего дня Приём
Positives
I liked it very much, we will definitely come againAnswer from OREA Spa Hotel Palace Zvon
Привет Мы очень ценим Ваш положительный отзыв об отеле и услугах. Мы будем рады снова видеть Вас в нашем отеле. Хорошего дня Приём
Positives
We vacationed in July 2022 at the Zvon Hotel. We were very pleased with everyone and everything. The Hotel staff is very friendly and attentive. The doctor's examination and all treatment appointments were professional. We underwent 30 treatment procedures and remained very grateful to all the medical staff. Many thanks to the massage therapist from room 24 and Lenke from room 23. Also to the woman who gave gas injections. Thank you very much to EVERYONE! The food was very good and tasty - thanks to the chef and all the kitchen staff. The room was cleaned constantly. Many thanks to the staff of Sanatoriums.com and the Transfer agency. At the appointed time, we were picked up from the door of the house and also taken home. The free trip to Prague was very well organized and the tour guide "Natasha" was incredible...well erudite and attentive. We wish everyone such rest and treatment... THANK YOU!Answer from OREA Spa Hotel Palace Zvon
Привет Мы очень ценим Ваш положительный отзыв об отеле и услугах. Мы будем рады снова видеть Вас в нашем отеле. Хорошего дня Приём
Positives
The location of the hotel is excellent. The room itself is spacious due to high ceilings and bright. Good quality bedding, kettle in the room. The food is excellent, every day there is fish in one form or another, beef melts in your mouth, wonderful coffee in the morning. I liked the treatment, the nurses were helpful, special respect to the masseuse Monica.Negatives
On the downside, there is old carpet everywhere, but apparently everything will be updated in the near future, but considering that the rooms are bright with a balcony, then these are minor things.Answer from OREA Spa Hotel Palace Zvon
Привет Мы очень ценим Ваш положительный отзыв об отеле и услугах. Мы будем рады снова видеть Вас в нашем отеле. Хорошего дня Приём
Positives
Everything about the accommodation, excellent rooms, excellent location of the hotel, staff at the reception, the hotel staff are wonderful. The location is excellent, a pump room with mineral water is nearby, a theater is nearby, a very beautiful forest, a forest spring. The restaurant is beautiful, very clean, varied food, lots of vegetables, fish, everything is good!Negatives
As for the treatment, it is very remarkable. The doctor takes exactly 5 minutes of each and prescribes procedures that do not correspond to the diagnoses. The only thing is a great massage. If you come for treatment, then nothing good will happen and you need to buy procedures in other hotels! Everything regarding the organization of the transfer was excellent, the transport arrived on time, the drivers were wonderful, thank you very much!Answer from OREA Spa Hotel Palace Zvon
Здравствуйте, спасибо за ваш отзыв о нашем отеле и услугах, мы будем рады, если вы посетите нас снова в будущем. Приём
Positives
The work of the receptionist and workers Natalie, Kamila and Korolina. Thank you very much!Answer from OREA Spa Hotel Palace Zvon
Здравствуйте, большое спасибо за отзыв о нашем отеле и мы с нетерпением ждем вашего следующего визита. С уважением, Ресепшн
Positives
Everything was very good. Thanks to the staff telAnswer from OREA Spa Hotel Palace Zvon
Здравствуйте, большое спасибо за отзыв о нашем отеле и мы с нетерпением ждем вашего следующего визита. С уважением, Ресепшн
Positives
In the Palace Zing sanatorium, everything was very good, the service in the dining room during the procedures was all very friendly, it was dark that there were few procedures, for example, before the massage we were warmed up, but it went like two procedures, but in general, this can be considered as a massage and warming you up massage is the only thing and everything is greatAnswer from OREA Spa Hotel Palace Zvon
Здравствуйте, большое спасибо за отзыв о нашем отеле и мы с нетерпением ждем вашего следующего визита. С уважением, Ресепшн
Positives
Thanks to all the staff for their work!!! And of course Sanatorium s.com deserves praise, excellent organization!!!Negatives
He who seeks will always find! I wasn’t looking!Answer from OREA Spa Hotel Palace Zvon
Здравствуйте, большое спасибо за отзыв о нашем отеле и мы с нетерпением ждем вашего следующего визита. С уважением, Ресепшн
Positives
Good vacationAnswer from OREA Spa Hotel Palace Zvon
Guten Tag Herr Koch, Wir freuen uns über Ihre positive Bewertung des Hotels und der Dienstleistungen. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen grüßen Rezeption
Positives
Everything was fine. We had a wonderful time!Answer from OREA Spa Hotel Palace Zvon
Здравствуйте, большое спасибо за отзыв о нашем отеле и мы с нетерпением ждем вашего следующего визита. С уважением, Ресепшн