references
Positives
I express my greatest gratitude to the head nurse Anna, I have not received such quality of treatment in any spa hotel (I have been to 4 in Marianske Lazne). Procedures such as paraffin and gas dry baths are performed at a high level and using a somewhat improved, in my opinion, technique. Her attitude towards patients is admirable!Negatives
The cost of long-distance telephone calls from the telephone in the room is higher than the information given upon arrival and in comparison with other hotels (about 70 rubles per minute with Russia and 110 with Germany). I do not recommend using this service.Positives
The room was very good (we were placed in an apartment, and we booked a standard room) with a magnificent view of the city; when it got colder, the room was warm and comfortable. Friendly staff - when we returned late from excursions, dinner (cold snacks) was waiting for us in the room, and the first time we didn’t even ask for it. I really liked nurse Anna, who did gas injections and other procedures, she is a professional in her field. She always went to the meeting if it was necessary to reschedule due to an excursion. Thank you very much! We really enjoyed our vacation.Negatives
Some procedures (gas baths with water) could not be obtained due to the lack of gas, they were offered to be postponed to a later time, but we had paid for excursions and we could not reschedule, although to give credit where credit is due, they offered pearl baths in return, but they can be done at home , but not the gas ones, we ourselves gave up the pearl ones. It was also not possible to get a massage, the time was inconvenient, it coincided with the start of all the excursions and we couldn’t reschedule, there were a lot of vacationers and everything was busy. But this is for those who want to combine treatment and excursions. You need to determine your priorities.Positives
excellent location right opposite the springs. The food is good, the meat dishes are deliciously prepared. The medical department is small.Positives
Very convenient location: the main sources are nearby, saving energy, especially for the elderly, and time. Don’t listen to anyone that this is not important. Important! Especially in winter, when there is flu, ice, etc. A good medical complex, and if you also consider that it employs excellent specialists... One of the cheapest spa hotels in Mar. Lazne, and this means, according to the price-quality formula, that Krivan can, with a clear conscience, be included among the 5-7 best in M.L. Responsive service staff. The rooms are quite high and easy to breathe. And, most importantly, we can confidently confirm the positive results of our 2-week treatment here.Negatives
Negative aspects do not change our attitude towards the hotel. My wife and I have been here for the 5th time. And, God willing, we will come back for refreshments. We always take halbpansion, it’s enough, we’ve never left hungry. But we noticed that both the menu and the set of products do not change. Obviously - a constant supplier. You can include cottage cheese (not mass), kefir, dried apricots, etc. for breakfast. Of course, within your budget. Czech cuisine is poorly represented on the menu. What is prepared is just names. In our opinion, good national dishes would only increase the prestige of Krivani.Positives
I rested at the Krivan Hotel from 02/04/17 to 02/18/17. I liked it very much. The hotel is located next to the Colonade and the trolleybus stop (12 CZK), the reception staff is pleasant, there are a lot of sockets in the room, which was a pleasant surprise, the clothes dryer is large, the mattress and pillow are comfortable. Treatment 3 procedures per day, nurse Anna is very attentive. I liked the food for breakfast: cottage cheese and yogurt, sliced sausages and cheese, hot sausages or sausages, boiled eggs, pastries and fruit. They don't know how to cook porridge. For dinner (custom) fish 3-4 times a week. Tea and coffee in the evening for extra. Pay. The price and quality of service were a pleasant surprise throughout the hotel. The WI-FI is excellent.Negatives
There is no swimming pool or mineral bath, there is a star hotel nearby where there is a gorgeous swimming pool and it is fashionable to order mineral baths. Sometimes they didn’t have time to close the colonnade at 18.00, but you can fill a bottle with mineral water and take it with you, which helped out.Positives
good hotel in all respects. I would even say - the golden mean in terms of location, prices for services, food and treatment. Last year I vacationed in Belvedere, of course in Krivan the level seemed higher to me. thank you to the hotel staff for your hospitalityPositives
Good afternoon The hotel is in a very good location! The view from the balcony is amazing! The rooms are very good! Very close to the colonnade! Thanks to the head nurse Anna, she always greeted us with a smile on her face! She did her job perfectly 5+ thanks! We wish the hotel to prosper and not fade away!Negatives
The hotel does not correspond to 4*, when we checked into the hotel, we saw a 3* sign at the entrance, of course we were upset. The food, of course, could have been better (breakfast is monotonous, lunch and dinner are on the menu (which is also not convenient (but for us they accommodated the meeting and prepared only chicken and beef, since we don’t eat pork. Thank you! Drinks for lunch and dinner are all paid (The doctor’s examination took 5 minutes (for two people), what we told him about our health, he immediately noted on a piece of paper and prescribed the same procedures for my husband and I))) We wish the hotel to change the breakfast menu! It’s bad that when to sign up for sauna, then the jacuzzi is occupied (since it is paid)Answer from Spa Hotel Krivan
Здравствуйте уважаемый Руслан. Спасибо за то, что воспользовались услугами нашего отеля. Мы стараемся максимально разнообразить наше меню в ресторане и всегда идем навстречу индивидуальным предпочтениям наших гостей. В частности, персонально по вашей просьбе мы исключили из вашего меню свинину. Напитки у нас действительно платные на обед и ужин, как и в большинстве отелей Марианских Лазней. Посещение сауны и джакузи является независимым друг от друга и иногда случается, что сауна свободна, а джакузи нет, и наоборот. Что касается работы врача, то мы приняли к сведению ваши замечания. С уважением, директор отеля Krivan Rudolf Huber.
Positives
The organization of the procedures was very well thought out. Exactly on time, precise in execution. Friendly and pretty nurses: Anna, Romana, Simona, as well as waitresses in the restaurant: Dominika, Simona, Lada, Lyanka.Negatives
The hotel does not have its own swimming pool, is it possible to negotiate with other hotels that have a swimming pool to visit them.Positives
nice small hotel near the springs and spa park. nice and friendly staff.Positives
Nurse Anna performed her duties well. The hotel was nice and renovated.Negatives
The treatment was tolerable and the massage was practically no stroking and rude and not friendly. The director is not friendly with clients, the food was monotonous and not tasty.Answer from Spa Hotel Krivan
Здравствуйте Федор! Спасибо за ваш отзыв. Мы очень старались удовлетворить все ваши пожелания. Предоставили номер с балконом и красивым видом на колоннаду. Предоставили возможность бесплатно посещать сауну и гидромассажную ванну. Насколько я помню, то разговаривал с Вами очень вежливо и спокойно. Что касается массажа, то у каждого гостя в значительной степени субъективные впечатления. С уважением, директор Spa Hotel Krivan Rudolf Huber.