references
Илья Гракович
27.10.2017
Positives
Nurse Anna is a very smart specialistNegatives
WI-FI did not work well and the staff was in no hurry to fix everything
Viktor Wagner
22.10.2017
Positives
Friendly, helpful staff. Cozy room, clean bathroom. Thanks to all the staff of the resort. Victor and Victoria Wagner.Negatives
I would like to have a larger selection of treatment procedures.
Валерий Филатов
08.10.2017
Positives
We are pleased with our stay in KrivanNegatives
Food could be better
Ольга Борисова
07.10.2017
Positives
Quality treatment. excellent coordinated work of the medical staff, especially nurse Anna. The entire staff of the sanatorium is very welcoming and friendly.Negatives
I would like to have a weekly consultation with a doctor, as questions arise about my well-being and further treatment. .
АЛЛА КОРШИКОВА
03.10.2017
Positives
The location of the hotel, excellent nurse Anna and masseuse Simone, clean, cozy, delicious food, the waiters are very attentive.Negatives
Often for breakfast there was very sweet porridge, you can cook it unsweetened, and for those who like sweets there is a large selection of jams and honey.
Александр Евдокименко
28.09.2017
Positives
We want to say a huge thank you, I liked everything
Elena Krivova
27.09.2017
Positives
Great location. Good conditions in the balneological center. Nurse Anna is an excellent worker. Normal numbers. Availability of an elevator.Negatives
Terrible sound insulation: you will know all the details of your neighbors' lives. Crumpled and dirty tulle on the windows. Towels are changed every three days. If you unknowingly throw them on the floor the first day, you will have to pick them up, since they flatly refuse to change them. For the first five days in the restaurant, the tablecloths were all stained. breakfast is poor, low quality products, store-bought baked goods and not very fresh. The coffee from the machine is not very good, there is only one juice, natural yogurt and curd mass, sliced food, boiled eggs and overcooked sausages, porridge, fruits (apples, pears, orange). If something runs out, they don’t rush to replenish it. Lunch time from 12 to 13 is not very convenient. Choice of only two dishes. the fish were presented only once. There are no vegetarian dishes. Only the beef was cooked well. The pork smelled like knur, over-salted and overcooked in not very good oil. There were no desserts for lunch, tea for money. The soups were mostly thick and quite edible, but some were too salty. The choice of salads is small, the dressing is sweetish. Upon check-in, they demanded full prepayment; the tired ones were sent to change money on Sunday evening. Conclusion: there are no four stars here.
ВЕРОНИКА ЛЕЖНЕВА
20.09.2017
Positives
Friendly staff, clean rooms, good quality of treatment.
Rita Gurovych
12.09.2017
Positives
The cook cooks varied and tasty dishes, the waiters work quickly and friendly.Negatives
monotonous buffet, little fruit, vegetable salads look unappetizing
Сергей Хакимов
07.09.2017
Positives
The entire hotel staff, each in its place, works to improve the quality of guests' stay at the hotel. Thanks to all !Negatives
It would be more convenient and would not cause conflicts if the restaurant reserved one permanent place at the table for a guest (who comes for 3-4 or more weeks). The hotel is declared non-smoking, but not all guests comply with this ban. They smoke in one room and the smoke gets into the rooms of non-smoking guests. This causes negativity!
Tatiana Golyshkina
21.08.2017
Positives
Since drinking treatment is the most important thing when staying at this resort, the location of the hotel is very good. Across the road is a colonnade with three springs. Before each meal, 30 minutes before, you need to go to the springs. My husband and I were quite satisfied with the food, everything was fresh, fruits, pastries, meat, everything was delicious. It’s optimal to take two meals a day, because... We didn’t have time to get hungry before lunch because of the heavy breakfast. Many people have already written about Sister Anna here, we also liked her, professional, but strict. Nearby there is a beautiful park with a singing fountain and the sounds of music could be heard even in the room. The hotel is very quiet and peaceful, like home. We met a family who are vacationing in this hotel for the seventh time!Negatives
Although the hotel's renovations were recent, the furniture was dilapidated in places.
Nina Muzikina
11.08.2017
Positives
I really liked the hotel itself. Excellent location close to the springs. We liked the procedures that nurse Anna performed for us. We are very grateful to her for her good attitude, professionalism and attentiveness. The food was good, often there were fruits and cakes on the menu. The reception desk is also staffed with attentive and friendly staff. The hotel is very clean and comfortable.Negatives
It’s too bad that kettles are not allowed in the rooms. If you bring your own, then a rather large fine will be imposed. There is tea in the dining room only in the morning, and for lunch and dinner only plain water. The maids clean the rooms poorly. Car parking is very expensive - we paid 80 euros for a 10-day stay.
Геннадий Соколенко
31.07.2017
Positives
The proposed hotel Krivan answered almost all our requests. After surgery on the hip joint, my husband needed a hotel as close as possible to the colonnade. Since this is the ninth year in a row that we have been vacationing and receiving treatment in Marianske. In Lazne the choice fell on the hotel. Krivan. Price and quality. The last time we stayed at the Pacific Hotel it was a wonderful hotel. But gentlemen, let's compare prices. They are simply incomparable. Therefore, we were pleasantly surprised, and most importantly pleased, by the Krivan Hotel. Excellent location a few meters from the Colonnade. Excellent treatment. Attentive medical staff. No queues for procedures. If necessary, reschedule. Of course, it’s a pity that there are no mineral baths, but this is regardless of the body. Baths can be taken in nearby hotels Very clean and cozy hotel Linen, bathrobes of very good quality During cleaning No problems upon check-in In a word, who counts the money, this is your hotel. We recommendNegatives
There are essentially few negatives and we knew about these shortcomings. Very modest. Nutrition. But gentlemen, we must remember the price. And I recommend it again. Sokolenko family. July 2017.
Игорь Коблов
29.07.2017
Positives
Special thanks for the sensitive attitude and professionalism of Sister Anna, very attentive and caring, not indifferent to her patients.
Viorica Svet
22.07.2017
Positives
We spent our second year at the Krivan Spa Hotel and really liked the attitude of the medical staff, especially sisters Anna and Simone. The location of the sanatorium was very close to the colonnade, and it was also quite clean and the room was cleaned every day. The staff at the hotel reception were responsive. We are very pleased that for the second year in a row we were provided with a wonderful and spacious room overlooking the central colonnade. Thank you, we will come again!Negatives
There was no variety in food, very little fruit!
Ilia Shtitelman
05.07.2017
Positives
The service is good, the quality of the food is also good. big room. Medical procedures are done quickly and well. True massage leaves much to be desired. The hotel is located next to the Drinking Springs, which is convenient.Negatives
There was not enough kettle in the room, No pool. And they don’t give you coupons for visiting a pool in another hotel or city pool. There are no rice crackers for breakfast for people who cannot eat flour.
Владилен Мусорин
01.07.2017
Positives
People. All the people on the street, in the city are friendly and friendly, responsive. They will understand me in any of the three languages /Ukrainian, Russian, partly German - that I know/. City. The layout of the city is striking, especially the center and the architecture of the buildings. a lot of greenery. Boheminium Park is amazing. The colonnade and singing fountains are the beauty of the city. Sanatorium. I really liked the service of the head nurse Anya, we thank her very much and wish her good health.Negatives
City. Not all houses where we passed through have the numbers of these houses. One of the city information maps shows the address of the city Information Center /Hlavni 47/ - We did not find this N 47 and no one clearly showed it. When leaving the city along the street. Karlovy Vary, on a sharp turn to the left at the entrance to the forest, there is a sign “Royal route” and beyond it in the forest there is no more information and the paths are not well-groomed. Maybe it is placed in the wrong place? On the Colonnade, at least once a week, organize general dances between the songs of the fountain. When entering the sanatorium once a week, it is advisable to provide brief information about the city. infrastructure for new arrivals.
Олег Лазарев
05.06.2017
Positives
Value for moneyNegatives
Note regarding dinner: you must also add salads to order in portions, because if you arrive later for dinner, there is a possibility of being left without salad.
swetlana parwani
17.05.2017
Negatives
They could not achieve a vegetarian diet, they constantly offered fish and did not understand why I was refusing. Apparently I am the first vegetarian in the entire history of the hotel. One day I was left without dinner at all because I was offered a salad from the bar as the main course! ! There is no vegetarian dish on the menu; I always had to warn that I only eat vegetables. Regarding the room: the mattresses are terrible, it’s like sleeping on the floor, very hard. The room was hardly cleaned in 2 weeks, I constantly have to ask for towels and change of bed linen. The towels were all full of holes!!! And this is in a 4 star hotel??? The service, food and staff in Bali are terrible. The detector does not greet guests, even though he hangs around the hotel all day, he simply remains silent or turns away when he meets. --
Tatjana Monat
01.05.2017
Positives
The hotel is located in the very center, a two-minute walk to the springs. The food was good, there was enough of everything. We were very pleased with the treatment, sister Anna was very attentive.Negatives
There were some inconveniences with the shower. And parking was expensive, 8 euros per day, our car was there alone.
Владимир Фоноберов
26.04.2017
Positives
The cost of stay corresponds to the quality of services provided. When we checked in, we were given an apartment (we had paid for a standard room). We are grateful to the hotel administration, thank you very much! The hotel is located next to the colonnade, it is very convenient for treatment and for walks. Public transport stops for those traveling by train are also not far from the hotel. Russians, Russian speakers from Germany and Germans relax at the hotel. The staff speaks Russian within the limits of their competence, there were no problems in communication. The attitude of the staff is friendly.Negatives
Visiting doctor. Lack of reception hours and office. When checking in, the doctor is called, he comes in a few minutes (plus), but the reception is held in the lobby. There is no end-of-stay reception, although two receptions are paid for. Drinks (tea, coffee, beer, wine) during lunch and evening are paid extra. Russia is a cold country, we drink hot drinks and mostly tea. It would be nice if tea (only tea!) was included in the price of your stay. Resolving this issue is beyond the competence of the hotel administration. Maybe sanatoriums.com will try? Thank you.
Ирина Вьюрова
21.04.2017
Positives
The city is absolutely unique, a combination of marvelous nature and amazing architecture, clean streets, tranquility... back to life, thank you!Negatives
not very lucky with the weather
алина максимова
10.04.2017
Positives
nice staff helping in all matters. I would especially like to point out that it is convenient to go to the springs, the hotel is right opposite the colonnade
Liudmila Chuprova
09.04.2017
Positives
I express my greatest gratitude to the head nurse Anna, I have not received such quality of treatment in any spa hotel (I have been to 4 in Marianske Lazne). Procedures such as paraffin and gas dry baths are performed at a high level and using a somewhat improved, in my opinion, technique. Her attitude towards patients is admirable!Negatives
The cost of long-distance telephone calls from the telephone in the room is higher than the information given upon arrival and in comparison with other hotels (about 70 rubles per minute with Russia and 110 with Germany). I do not recommend using this service.
Андрей Сивцов
09.04.2017
Positives
The room was very good (we were placed in an apartment, and we booked a standard room) with a magnificent view of the city; when it got colder, the room was warm and comfortable. Friendly staff - when we returned late from excursions, dinner (cold snacks) was waiting for us in the room, and the first time we didn’t even ask for it. I really liked nurse Anna, who did gas injections and other procedures, she is a professional in her field. She always went to the meeting if it was necessary to reschedule due to an excursion. Thank you very much! We really enjoyed our vacation.Negatives
Some procedures (gas baths with water) could not be obtained due to the lack of gas, they were offered to be postponed to a later time, but we had paid for excursions and we could not reschedule, although to give credit where credit is due, they offered pearl baths in return, but they can be done at home , but not the gas ones, we ourselves gave up the pearl ones. It was also not possible to get a massage, the time was inconvenient, it coincided with the start of all the excursions and we couldn’t reschedule, there were a lot of vacationers and everything was busy. But this is for those who want to combine treatment and excursions. You need to determine your priorities.
Людмила Еремеева
22.03.2017
Positives
excellent location right opposite the springs. The food is good, the meat dishes are deliciously prepared. The medical department is small.
Michael Melnik
14.03.2017