references
Positives
A very nice hotel. Great food. Every day there is enough choice and always something different. The staff has always been nice and friendly. The rooms are clean. A really nice spa area. So we were really super happy. Unfortunately we were only there for ten days. But we'll definitely come back.Positives
Friendly and always helpful staff and very tasty prepared dishes!Answer from Spa-Hotel Villa Smetana
Thank you very much for your wonderful review of your stay at the hotel. We are very glad that you enjoyed your stay with us. Veronika Drdova, Villa Smetana
Positives
Thank you very much for a great vacation..!!Everything was great!Answer from Spa-Hotel Villa Smetana
Thank you very much for your wonderful review of your stay at the hotel. We are very glad that you enjoyed your stay with us. Veronika Drdova, Villa Smetana
Positives
GreatAnswer from Spa-Hotel Villa Smetana
Thank you very much for your wonderful review of your stay at the hotel. We are very glad that you enjoyed your stay with us. Veronika Drdova, Villa Smetana
Positives
Very good. I would happily recommend the hotel!Negatives
It would be desirable to have a grab bar in the bathtub/shower for getting in and outNegatives
I bought a voucher for my parents for my birthday, because I heard a lot of good reviews about the sanatorium... but I was not satisfied for several reasons: the first is that my parents came up several times to sign up for a trip to Prague, which was included in the price of the voucher, they were told well and well they didn’t write down the kit result and said that there were no places, it was too late... they said that there was room only for a paid trip and not for the one that is included in the price of the tour... secondly, they checked in on Monday, the doctor was only able to examine them on Wednesday( although I was told that there is a doctor every day) and they had to take all their procedures from Wednesday to Friday, that is, in three days, because nothing works on Saturday and Sunday... I really didn’t like these two points...Positives
In general it wasn't badNegatives
The applications should somehow be better distributed over time! Especially for massages...definitely in the morning before eating!!! You should be better informed about how to use the pool... wanted to swim a bit and then join the group for water aerobics so I have to go out! That wasn't so nice! It's far too far for a drinking curePositives
We rested in the sanatorium in mid-September 2023. I have nothing to compare with, but I really liked the sanatorium. Clean, tasty and the care of all the workers is at a high level. I would especially like to highlight the efforts and care of the head nurse Idka and sisters Suzana and Irena.Negatives
No.Answer from Spa-Hotel Villa Smetana
Thank you very much for your wonderful review of your stay at the hotel. We are very glad that you enjoyed your stay with us. Veronika Drdova, Villa Smetana
Positives
We were very pleased with the treatment, food, and the hotel itself. The first time we booked a hotel without prepayment, we thought that there would be some unpleasant moments when checking in, which we were very worried about. But to our surprise, everything was clear, we checked in immediately, the cost of the hotel remained the same as when booking as part of the promotion. The only thing I would like to lower the rating for is the transfer. Why is there such discrimination - transfer from the airport to the hotel is free, but from the railway station there is a fee?Negatives
transfer from Prague railway station (paid) to the hotelPositives
Excellent and different food every day, rooms are cleaned every day. The staff speaks Russian. Magnificent sauna and jacuzzi.Negatives
It’s hard to go to the colonnade for medicinal water, but not everyone is prescribed itAnswer from Spa-Hotel Villa Smetana
Thank you very much for your wonderful review of your stay at the hotel. We are very glad that you enjoyed your stay with us. Veronika Drdova, Villa Smetana
Positives
Everything is great. The staff is very polite and friendly. The hotel is clean. The food is at a high level.Negatives
One drawback is the distance from the sources and the center. Both the road from the mountain and up the mountain. It is very difficult for the elderly. BUT This is not the fault of the hotel and staff. The city could use a normal pedestrian path. It exists, but you can only walk through it with mountaineering skills. Once again, THIS does not apply to the Hotel and STAFF. Many thanks to themPositives
The comfort and care are great, I can recommend the stay; the service is courteous, the treatments are well organized, the therapists are courteous. Any time. S.HornPositives
A small cozy hotel on the border with the forest. Friendly staff. There is a desire to visit there again.Answer from Spa-Hotel Villa Smetana
Thank you very much for your review of your stay at Villa Smetana. We are very glad that you enjoyed your stay, Veronika Drdová, Villa Smetana
Positives
The hotel, the staff are all excellent, super. I especially liked the doctor, a very correct and competent examination.Negatives
No.Answer from Spa-Hotel Villa Smetana
Thank you very much for your wonderful review of your stay at the hotel. We are very glad that you enjoyed your stay with us. Veronika Drdova, Villa Smetana
Positives
The staff is who made this a better than average experience. Pavel, at the front desk, so kind, friendly and helpful and Jan, a waiter, always with a friendly Hello and a Czech lesson.Negatives
I just wish I spoke Czech. The occasional misunderstanding with treatments wouldn't have happened.Positives
Everything is greatNegatives
NoAnswer from Spa-Hotel Villa Smetana
Thank you very much for your wonderful review of your stay at the hotel. We are very glad that you enjoyed your stay with us. Veronika Drdova, Villa Smetana
Positives
Everything we wished for in advance was fulfilled. Tasty, varied food with starters and desserts. Clearing the user's plates couldn't have been quicker. The spa treatments, according to the family doctor's instructions, were led by friendly, expert staff.Negatives
There were no compartments in the spacious wardrobe for storing the contents of the suitcase.Positives
really pleasant place, helpful staff, excellent services, the hotel would definitely increase the number of customers if the massages in the package were full-body, lymphatic massages were manual, I prefer fewer procedures and longer full-body procedures. Staff very experienced, pleasantNegatives
nonePositives
Super Personal. seer freudliche bedinung.Positives
The buffet was top notch! There was even a rabbit on the menu👍 They fixed my back and it really doesn’t bother me anymore. Everyone is very friendly, especially to children. The cleanliness is perfect.Negatives
I can't find it 😊Answer from Spa-Hotel Villa Smetana
Thank you very much for your wonderful review of your stay at the hotel. We are very glad that you enjoyed your stay with us. Veronika Drdova, Villa Smetana