references
Раиля Х.
16.10.2019
Positives
We were at the Egle Comfort sanatorium for the second time from September 28 to October 13. Many thanks to the work of all the hotel staff. We always felt only a very friendly attitude towards ourselves. I would especially like to note the work of the doctor Daniil Uteshev, who is always ready to advise and give recommendations on the treatment of your diseases, massage therapists Inga Radbilene and Aurelia Domkunene. Jadwiga does a wonderful underwater massage, and all the underwater massage therapists do, the staff in the white mud and physiotherapy rooms are very attentive. We believe that all hotel staff are of a high level of training. Thanks to Angelica, the official representative of the welcoming party Spa Travel, who is always ready to help on any issue of meeting, seeing off, or organizing excursions. All the excursions she recommended were very interesting and informative. We consider this sanatorium one of the best and recommend it to all our friends and acquaintances. The sanatorium is located in a pine forest, the air is amazing, the area is very well-groomed, everything for relaxation and treatment. We will definitely try to come again next year.Negatives
We didn’t see any negative things during our stay at the sanatorium.
Olessia C.
15.10.2019
Positives
We stayed in this sanatorium from September 27 to October 12, this was our first visit to this sanatorium, we really liked it, there is something to compare with; we visited Karlovy Vary and Marianske Lazne several times. We visited the doctor Daniil Utyashev, a very attentive and competent doctor, paid attention to all our wishes and problems, prescribed a very good set of procedures and during our 15 days he always asked about our well-being and wishes, changing procedures if necessary. The girls at the reception were very attentive, changing procedures and times if possible. The food at the resort is good. Beautiful pine forest. We really want to come back again.Negatives
The weak link from the sanatorium is the manual massage, firstly 15 minutes??? and how is it possible to do a massage while sitting on a chair??? I had 3 massage therapists because they work in shifts and only one massage therapist Vitas was an expert in his field, he knew how to do and what to do, my husband had two girls masseuses and also stroking??? When we booked sanatoriums through Sanatoriums.com, the package included a free excursion around Druskininkai, but they charged us 20 euros, but it’s not a lot... but if it was said free of charge, then you need to do it...
Natallia M.
14.10.2019
Positives
I really like this sanatorium, you don’t have to run around the buildings, this is really a plus. Great pool. Polite and friendly staff.Negatives
Unfortunately, not all procedures prescribed by the doctor were included in the card; it was necessary to constantly clarify. The extractor hood in the toilet room did not work very well. The robe ended up with a hole in the pocket, I almost lost the key. And from observations, the massage therapist (office no. 225) should not behave this way with vacationers who, having traveled a great distance across the ocean, cannot understand why they cannot sit down next to this office.
Liudmila J.
07.10.2019
Positives
I always like to visit you, I do it regularly and with pleasure, a good combination of quality and price.Negatives
This time I encountered the rudeness of the staff for the first time. The administrator in the dining room was rude and publicly accused me of taking food and water from the dining room!!! I am an unhealthy person, I have a strict diet and eat very little. I know that you can’t take anything out of the dining room, I’ve been coming for the 7th year in a row, but after looking at other people who were putting a lot of food in bags, not hiding and being embarrassed, I took 2 fruits and poured regular water into a small bottle, the administrator (name) stopped me I don’t remember, an elderly, bright woman with short hair, bright makeup, large figures) and began to shame me in front of everyone, allegedly someone told her. It was extremely unpleasant and offensive, I cried all day and lost all appetite. It’s especially strange regarding water, the most common one, because it’s available everywhere, but for some reason, apparently, as a gold client, I’m not allowed to pour it. It's a pity!
Tatjana G.
06.10.2019
Positives
Nice and helpful staff, clean rooms and hotel, good bath complex, new equipment for physiotherapy.Negatives
The treatment program is drawn up somewhat formally, in one day there may be several massages, or immediately after the massage - a vertical bath, or 5 days in a row of pearl baths, and then in a row - mud. This is the 4th time and I felt the difference for the worse. If I was late for procedure for 10 minutes. The procedure is not released, although the physio equipment is free, and it is not possible to have time, because after the pool, 10 minutes to take a shower, dry your hair and change clothes is not enough. Lemon drainage is only 20 minutes, massage is only 15 minutes. Minimum should be 30. There should be an opportunity to choose, albeit at a higher price, but a full-fledged procedure. I would like to make the most of my stay for recovery. There has become too much organization and standards, the attitude towards the person is losing, unfortunately. I don’t know if I would want to take such a course again , too formal approach. But the staff is wonderful, qualified, something is not right in the management. By the way, from conversations I realized that if people had been there before, they also noticed a drop in the level, unfortunately.
Ольга Б.
03.10.2019
Positives
Very good sanatorium, everything is at a high levelNegatives
No cons
Martunik G.
02.10.2019
Positives
We loved every aspect of our stay at the hotel "Egle Comfort". It´s well located, service in top and the food is excellent.. The Doctors and the all staff were professional, helpful and frendly. The treatments were first class and facilities were great. Simply wonderful in every way! I highly recommend it and looking forward to coming back.
Елена З.
29.09.2019
Positives
There are two wishes: - instead of hammocks, install a safer means of relaxation near the entrance to the sanatorium to prevent falls and injuries; - during the cold season, turn on the heating in the corridor opposite the treatment rooms so as not to get too cold after a bath, massage, etc.
Валентина Б.
22.09.2019
Positives
I was at the Egle Comfort sanatorium from September 8th to 21st, 2019. The most enthusiastic impressions! Liked everything! We met you at the airport! The procedures began on the same day after the doctor’s appointment, and continued exactly as prescribed, seven days a week. The staff is attentive and friendly! The buffet is very rich. There was always a choice of dietary dishes. Everything is delicious and appetizing! The sanatorium is very modern. Everything is very well built, beautiful, spacious, stylish, comfortable. You can feel the care and attention to the guests in everything. And what pine trees are around!!! What air!!! The crowd is pleasant and sociable. This is not the first time for most of us. I would like to say to everyone who treated and took care of me, thank you very much!!! And a special THANK YOU to the staff of Sanatoriums.com for their efficient work!!!
Rita K.
22.09.2019
Positives
We arrived at the spa hotel on the recommendation of the husband’s father, the spa hotel is very good in every sense. We will come again.
Susanna Y.
18.09.2019
Positives
The spa hotel is wonderful. Very attentive staff, conscientious masseurs, delicious food. I have no call-down.Negatives
Everything is wonderful.
Елена Д.
18.09.2019
Positives
We liked everything and are planning to come next year. Special thanks to the portal "Sanatoriums.com" for their efficient work.Negatives
No
Светлана Д.
16.09.2019
Positives
We stayed for the fourth time and again we liked everything, the pool, the staff, the food - everything was very good. We will definitely come again.
Николай Х.
14.09.2019
Positives
Apart from three small comments made in the "Negative" section, everything else was excellentNegatives
1. The price includes transfer from the airport, but there is no similar service from the railway station 2. The breakdown of the Magneto STYM device stopped this procedure. It’s not important for me, but someone could come mainly for this 3. A couple of procedures (mud) can only be done in a general hospital, which is not always convenient (for example, in bad weather)
Анатолий У.
12.09.2019
Positives
Excellent holiday and treatmentNegatives
Very uncomfortable beds
Лариса Д.
12.09.2019
Positives
All just great!Negatives
Unfortunately, there are a lot of ill-mannered patients (tourists) from Germany who do not know how to behave in society. This negatively affects your stay in the sanatorium.
Софья Д.
12.09.2019
Positives
There’s not even anything to highlight. All at the highest level
Arseny K.
11.09.2019
Positives
Had a great timeNegatives
1. If a dish runs out half an hour before the official end of breakfast, lunch or dinner, the container is closed and should have been filled again. 2. Washing that was promised. it didn’t work out due to the lack of powder, we lost about 6 euros, the sanatorium could not help in any way, explaining that they were contracting the company and WE had to deal with them. 3. Evening entertainment could be every evening, rather than 2-3 times a week.
Elena H.
03.09.2019
Positives
I liked everything. Applications were very punctual, everyone was so friendly. Food tasted very good, very large selection. Rooms are clean. I was picked up from the airport on time. Only got back with a transfer (booking was a bit of a problem). But then everything worked out Driver was very nice and helped carry suitcases. But overall I liked everything. I would recommend Sanatorium egle compfort
Оксана Д.
02.09.2019
Positives
I am delighted with the trip to this sanatorium, as well as with the effect obtained during the 2 weeks of my stay. Everything here is thought out to the smallest detail: light music in the corridors and treatment rooms, a kettle and a minimum set of dishes in each room, water with lemon after water treatments, etc. and so on.Negatives
.Perhaps it would be possible to add activities for youth to attract the younger generation. If the cafe next to the winter garden held daily live music performances, it would be great.
Андрей Р.
01.09.2019
Positives
After 2 weeks of rest and wellness procedures, we received a great surge of energy and the overall healthy condition of the body as a whole improved.Negatives
No
Leonid O.
31.08.2019
Positives
Rested and recoveredNegatives
The food is not always tasty, there is no air conditioning in the bedroom of the luxury room, it is boring in the evening, the entertainment activities are not always at the proper level.
Oleg D.
21.08.2019