references
Ирина Черноземцева
12.04.2018
Positives
The holiday was a success! By all criteria - a wonderful hotel, an amazing city, walking routes - 8-13 km per day, interesting excursions. Special thanks to sanatorium.com for ALL the booking - easy and fast, transfer - on time and comfortable, excursions - excellent guides and transport. Hotel Purkyne couldn't be better. For a modest amount, my friend and I got a clean, large room with a magnificent crystal chandelier; very tasty food with friendly waiters; 3-4 procedures a day, some of them were performed by Adele, the best nurse - professional, cheerful, beautiful. And a special thank you to Tanyusha - she greets guests like family.
roza ALEKSANINA
07.04.2018
Positives
We vacationed in Purkina in March 2018. We were checked in quickly, even though we arrived in the morning. The room is spacious with a view of the river. We did not open the windows, so the noise of the river did not bother us. The location of the hotel is ideal. The main sources are nearby. The hotel is very intimate and homely. A wonderful team of administrators, nurses and waiters. No negativity the entire time. We parted as if we were family, you will agree that positive emotions are very important on vacation. The procedures are usual with mineral water. They always meet halfway when changing time. We didn’t expect much from the restaurant, still 3 stars, but overall not bad. The portions are huge, quite a dietary menu. We will be happy to come again!Negatives
Bad pillows. But the administration has already included their replacement in the plan.
дюжикова татьюна
03.04.2018
Positives
Everything is fine!! I want to come back and come back!!
Ada Solomko
03.04.2018
Positives
I liked everything very much. The work of the staff, and the treatment, and the location of the hotel, the food is excellent, and most importantly sufficient. There is always a lot of different fish and vegetables. The hotel is located right next to the springs in the center of Karlovy Vary. The hotel itself is not big, clean, cozy, nothing extra, baths with mineral water. The staff is very friendly. In general, I was very pleased. Once again, many thanks to everyone for their work. If I have to go on vacation to Karlovy Vary again, I will choose only this hotel and recommend it to my friends.Negatives
During your vacation, no negativity. Only positive emotions. Ada Solomko.
Галина Кижнер
02.04.2018
Positives
The hotel is located in the center and visiting drinking springs is convenient and close. New baths for water procedures. And water for procedures is supplied from the Vřídlo spring. Excellent friendly and helpful staff. We stayed for 22 days and I was very pleased. We visited Karlovy Vary 7 times, stayed in different hotels, including expensive ones, but next season I will choose Purkinė again!!!
Людмила Бельгова
01.04.2018
Positives
Everything is fine!! I want to come back to Purkino again and again!!
Елена Аль-Афанди
31.03.2018
Positives
Attentive staff and professional medical workers, excellent location of the hotel, good food (more varied).Negatives
Uncomfortable narrow beds that you keep rolling off, pillows and hard bed linen.
марина рипинская
30.03.2018
Positives
good hotel .excellent renovationNegatives
There wasn't always enough food for breakfast. Oatmeal should be included in the breakfast menu. Since there are people with gastrointestinal diseases, and with peptic ulcers, oatmeal is a must for breakfast. It’s inexpensive. A very bad massage.Answer from Spa-Hotel Purkyne
В нашем отеле на завтрак каждое утро подают разные каши. По желанию для Вас повар готовил бы только овсяную кашу. С уважением, Администрация.
SIMAMBAYEV BADOYAN
28.03.2018
Positives
Good value for money due to the increase in prices in Karlovy Vary by 30% compared to last year. High-quality treatment, pleasant, helpful staff, especially Adele for her friendliness and positivity. she has the heaviest workload (I counted 7 procedures that she conducts and manages everything), thanks to Gita for the massages. The food corresponds to the class of the hotel. Good renovation of the bathrooms.Negatives
There are few water procedures; in 17 days (of which 10 workers) received 9 baths, while in Windsor last year they received 21 during the same period. The doctor here believes that more than 1 bath per day is not recommended. Probably it is necessary to expand the room for baths and increase their number. The procedures for the entire period of stay are not immediately written down, you have to go around, find out, and beg. In terms of nutrition, there were days when out of the three dishes offered, two were pork and a large vegetable salad, you had to be a vegetarianAnswer from Spa-Hotel Purkyne
Спасибо за Ваш отзыв . Наш отель категорией ниже , чем отель « Windsor » / он 4 звезды / , своим гостям предлагаем 18 процедур за неделю ,после приема у врача . Вам было назначено полное количество процедур, согласно расписанию .
MARINA MIROSHNIK
24.03.2018
Positives
I rested in "Purkinė" for 12 days. Impressions are only positive: the biggest plus is the accommodation, it couldn't be closer, the geyser is 100 steps away, very convenient. The hotel itself is small, intimate, cozy. The work of the staff is beyond praise, well done to everyone from the reception to the maids. They try to help with everything. Treatments with mineral water, which does not often happen in Karlovy Vary, even in more expensive hotels. Food is not bad, corresponds to three stars. Overall, very satisfied, I was in Vary for the fifth time. Thanks to Sanatoriums , still worked perfectly.Negatives
I would like to extend dinner time
Ирина Стелькина
19.03.2018
Positives
I really liked that the procedures took place before lunch. After lunch there was free time. Attentive, friendly staff. Everything is fine!Negatives
Packed rations are very meager. It would be nice to add yogurt to it and something for tea: a sandwich, chocolate, cookies, gingerbread....., a small pack of juice.
Pavel Nosov
13.03.2018
Positives
The room is quiet, warm, comfortable. High ceilings and luxurious chandeliers sparkle with cleanliness. Room cleaning is good, daily. Professional work of a nurse in all procedures. I didn’t receive a massage - I don’t know. The food is good, dietary - for those who need it. Very responsive staff at the reception.Negatives
No.
Sanata Kaidarova
09.03.2018
Positives
Family-like, cozy, very friendly staff, good food, great location. We'll come back again.Negatives
There is no negativity
Vladimir Petukhov
07.03.2018
Positives
Excellent location of the resort. A small number of vacationers. High quality and tasty prepared dishes. Convenient schedule of procedures. Possibility of late dinner on excursion days.Negatives
I really didn’t like the attitude of the massage therapist towards the vacationers. Being a citizen of Ukraine, he allowed himself to insult vacationers from Russia, which is completely unacceptable. This fact was reported to the manager of the sanatorium.Answer from Spa-Hotel Purkyne
На данный момент этот массажист уже не работает в отеле. С уважением, Администрация отеля .
Этери Микутавичене
05.03.2018
Positives
Great location, good food, wonderful thermal bathsNegatives
No massage.Answer from Spa-Hotel Purkyne
Вместо массажа было предложено другие сверх процедуры с извинениями от администрации. С уважением, Администрация отеля .
Olga Wanie
04.03.2018
Positives
Sanatorium Purkine is a great place for general wellness. The ratio of price and quality of services is optimal. The staff is attentive, caring and friendly. There is noticeable active work to further improve the conditions of stay of guests. The basic set of procedures is quite sufficient. Nurse Adele is an excellent specialist and organizer of the entire treatment process. The main advantage of the hotel is its trump location and balneotherapy treatments using supplied thermal water.Negatives
There is no negativity. Minor flaws apparently in the process of improvements. I would like to expand water procedures. For example, I had enough pearl baths, but only 2 underwater massages in 2 weeks. And I really liked the procedure. Although it is clear that it is difficult to do this on the basis of a small (but, by the way, superbly renovated) room and one nurse.
SHARAFAT NAZAROVA
02.03.2018
Positives
1. Affordable prices with a noticeable discount 2. Close location to the sources we need 3. Very tasty varied dietary food 4. Professional, polite administrative, medical and service staff. 5. Wide, high-ceiling, newly renovated, furnished rooms 6. New, super modern medical and balneological equipment 7. Bath procedures are carried out in mineral water from spring #1 8. Clean mountain air, beautiful view. The Tepla River flows under the window. The water from the springs is miraculous. 9. Wide range of medical procedures 10. Small but very cozy SPA HOTEL. There is no need to wait in lines for the procedure 11. All treatment procedures can be completed before lunch, and then you can go on an excursion or just relax 12. The travel agency "Natalie's" is close. You can go on excursions at the cheapest prices. 13. If possible, the medical staff kindly reschedules the time of treatment procedures at a time convenient for you. In a word - everything is okay. We recommend it to everyone and will come back ourselves. Thanks to the sanatoriumus.com team and the staff of the SPA Hotel PurkyneNegatives
Didn't notice any negativity
Виктория Авдонина
16.01.2018
Positives
Convenient location. Friendly attitude. The food is ok. Matches the stars.Negatives
Very weak massage((. Out of the 23 procedures promised in the voucher, only 18 were scheduled. The rest had to be begged for.Answer from Spa-Hotel Purkyne
Спасибо за Ваш отзыв . При классическом массаже возможен индивидуальный подход , всегда можно решить на месте . С уважением , Администрация отеля.
софия людвигова
15.01.2018
Positives
Excellent location of the resort. Very friendly staff. Special thanks to Adele and Dana.
Serghei Chirdan
13.01.2018
Positives
Had a great time, nice hotel with nice people. The procedures are also done well, the food is excellent, the attitude towards the guests is very responsive. If a procedure was missed, the staff skillfully selected other free time. I would like to note the location of the hotel, it is very convenient!Negatives
Very weak back massage!
Маргарита Комбарова
09.01.2018
Positives
Quiet small hotel in the very center of Karlovy Vary. The springs are nearby. It was not scary to walk even late in the evening. The hotel is quiet, good soundproofing. We had a large, bright room. Cozy. Very friendly staff. The hotel was beautifully decorated for the New Year holidays. We were completely satisfied with the food. Nothing fried. In the evening you can drink tea for free. This is a place where you want to return again.
Ольга Шевченко
04.01.2018
Positives
We visited the sanatorium in December. This was our second visit. Many thanks to director Yana for creating a homely environment. The staff is wonderful, attentive and friendly. Clean, comfortable, orderly in everything. They always meet the wishes of vacationers. Thank you Adele, Dana. Gita, you did everything to improve our health! Patrick and Mirka are wonderful waiters! The food is excellent! The girls at the reception are always ready to help too! Tanyusha, special thanks to you! I want to come back here again and again.Negatives
No!
Laila Akhmetova
04.01.2018
Positives
Everything was rated excellent! High quality, productive, everything on time, no comments! Friendly and professional staff! The location of the sanatorium is excellent, everything is in the center, everything is nearby! I really liked it!Negatives
No
Владимир Батенев
30.12.2017
Positives
We are very pleased with the attitude of the staff, the convenient location of the hotel, everything is just perfect. If possible, we will definitely go only to this hotel. Thank you very much to the hotel staff for the warm welcome. But my wife and I simply haven’t been able to find munuses for years.
Александр Милов
26.11.2017
Positives
Beautiful area, fabulous architecture of the resort town, family atmosphere of a small sanatorium, comfort, friendly attitude of all employees, good food. The hotel is located in the very center of Karlovy Vary, from the window we admired beautiful views of the city. Mineral springs are very close. Special thanks to those with whom we communicated most often: We had a good rest and healing. Next time we will only go here!
людмила бельгова
21.11.2017
Positives
A plus and a very big one is the care of the staff and the owner of the hotel (a very nice lady!), as well as the wonderful location of the spa hotel!!!!! Wonderful ladies Adelka and Dana!!!, communication with them was very pleasant. The other gentlemen are also good.Negatives
There are practically no downsides
TATIANA NIKULINA
21.11.2017
Positives
This is not the first time my husband and I have vacationed in the Purkino sanatorium. Small, family hotel. Helpful staff, especially nurses. Pretty good treatment. It is especially pleasant that, unlike many, even expensive hotels, mineral water is used here for pearl baths and underwater massage. Tasty food. The hotel is located in the very center of Karlovy Vary, from the windows we admired beautiful views of the city. Mineral springs are very close. In just 8 days we had time to have a great rest and recovery. Next time we will only go here!Negatives
Breakfast is poor, no eggs or omelette. There are problems with sewerage in some rooms. We were informed that renovations are planned here in January 2018.Answer from Spa-Hotel Purkyne
Ваши предложения по наполнению на завтраки будут учтены . Спасибо за пожелания . С уважением, Администрация отеля.
Halina Ilnitskaya
13.11.2017