references
Willem Brugman
04.01.2022
Positives
We came to Purkina for the second time - for the Christmas holidays. And again, and for the first time, everything was great: the reception, the accommodation, the work of the staff. All this made our holiday very pleasant. We hope to visit you again in the new year.Negatives
Room 104 - mattress on the bed closest to the door... I was leaving Karlovy Vary with severe back pain. Maybe it's worth replacing it?Answer from Spa-Hotel Purkyne
Спасибо за Ваш отзыв , жаль , что не озвучили о своей проблеме , мы бы Вам предоставили другой матрац . С уважением , администрация отеля .
Jelena Maijere
02.01.2022
Positives
Very comfortably furnished, staff was very nice, friendly and helpful.
Grinchenko Nataliya
30.12.2021
Positives
Excellent location, polite, friendly staff, good cleaning, excellent treatments and baths, good food. All liked it.
Liudmila Ginsburg
25.12.2021
Positives
Purkyne is a small, cozy, homely hotel and thanks to its employees, maximum attention is paid to every vacationer there. Therefore, a positive aura arises, contributing to an excellent mood and enhancing the results of the procedures adopted. Treatment nurse Adele is the best of all, able to do everything with great positivity, despite the very, let’s say, modest procedural places (in one small office, 4 types of procedures are performed at once). The owner of the Purkyne house should “sacrifice” one room, expanding the treatment room part. But the bathing department is captivating - a large area and high ceiling, comfortable new baths with thermal water, a large panel with Karl 1V (fairy tale) in front of your eyes, and most importantly - a very caring nurse Hanna. The appointment was conducted by Dr. Svetlana from Atlantis - she examined her very carefully and thoroughly and competently prescribed treatment. Tanechka charmed me at the reception! In general, the whole team deserves an excellent rating! And the location of the hotel couldn’t be better. Special thanks, of course, to Sanatoriums.com! The best site, and, most importantly, an excellent, professional team where kind and warm-hearted people work. Thank you very much for everything! Good luck and success to everyone in the New Year! Health and joy to everyone!Negatives
No.Answer from Spa-Hotel Purkyne
Уважаемая Людмила , благодарим за такой позитивный отзыв и до новых встреч . Администрация отеля .
OLENA MATVEIEVA
23.12.2021
Positives
I liked it all very much. Everything was perfectly organized, from transfer at the airport to departure. A wonderful free excursion to Prague. Special thanks to the chef. A variety of delicious food. I would like more fruit. Good coordinated work of the medical staff. Thanks to all. I will recommend it to my friends.Answer from Spa-Hotel Purkyne
Уважаемая Алена , спасибо за Ваш отзыв , и до новых встреч . Администрация отеля .
Elena Kamneva
18.12.2021
Positives
I am grateful to the hotel staff for a comfortable stay. I'll definitely be back!Negatives
I did not noticeAnswer from Spa-Hotel Purkyne
Уважаемая Елена , благодарим за замечательный отзыв . Администация отеля .
Tatiana Plotnikova
15.12.2021
Positives
Hello, everything is great, friendly staff, the kitchen is excellent, the cleaning is 10 points. Thank you very much. Happy New Year. Health and all the best to everyone
Michal Rosenke
12.12.2021
Positives
Nice, courteous staff, clean hotel, beautifully furnished, bright rooms, comfortable beds, high quality facilities in all areas, good price-performance ratio. Always my pleasure.Answer from Spa-Hotel Purkyne
Уважаемый Михаил , спасибо за Ваш отзыв , и до новых встреч . С уважением , администрация отеля .
Galina Hons
12.12.2021
Positives
oshNegatives
Everything is excellent! Many thanks to EVERYONE! My wish: to improve the cleaning of the rooms! The carpeting requires it. There is no fresh air in the room, as there is dust not only on the furniture, but also on the floor, on the side and at the top of the doors, under the bed, Don’t be angry. There is no dust in the treatment rooms! Sorry!!!Answer from Spa-Hotel Purkyne
Уважаемая Галина , спасибо за Ваш отзыв , жаль , что за неделю пребывания Вы не озвучили о своей проблеме . С уважением , администрация отеля .
Larisa Kletzbach
12.12.2021
Positives
Friendly staff, wonderful atmosphere, medical care and mineral baths. Class. All sources are nearby, for those who have major problems with the musculoskeletal system - this is simply Super! Many visitors compare it with 4-star Hotels - This is not correct. For a 3-star Hotel - this is Super! The hotel is not big and you feel at home. Here every client is given attention. Large Hotels do not take such care of their clients.Answer from Spa-Hotel Purkyne
Уважаемая Лариса , спасибо за Ваш отзыв . С уважением , администрация отеля .
Tatiana Volgina
05.12.2021
Positives
I am extremely pleased with my stay at the Purkyne Spa Hotel - I spent my time with great benefit. The hotel is small and very cozy, which is very attractive. Wonderful location, friendly and conscientious staff, cleanliness, silence, wonderful pearl baths, I really liked it. Many thanks to all the staff of the Purkyne Spa Hotel and Sanatoriums.comNegatives
No.Answer from Spa-Hotel Purkyne
Уважаемая , Татьяна , спасибо за Ваш отзыв . Администрация отеля .
Liubov Shabanova
28.11.2021
Positives
I liked everything very much, thank you very muchNegatives
I would suggest changing the type of coffee and increasing the number of proceduresAnswer from Spa-Hotel Purkyne
Уважаемая , Любовь , спасибо за Ваш отзыв , при бронировании была возможность купить полный пакет с лечением по 18 процедур в неделю , Вы выбрали укороченый вариант . С уважением , администрация отеля .
Galina Nykvist
27.11.2021
Positives
Excellent cook, good breakfasts. Quiet room, beautiful view from the window. Wonderful pearl baths in a beautiful bathhouse. RecommendNegatives
Not a bona fide classic massage, they can stroke me at home. few procedures/9 per weekAnswer from Spa-Hotel Purkyne
Уважаемая , Галина , спасибо за Ваш отзыв , при бронировании была возможность у Вас купить полный лечебный курс с 33 процедурами , но Вы выбрали укороченый курс с 17 процедурами , которые и прошли . С уважением , администрация отеля .
Ruta Dauniene
26.11.2021
Positives
Location, big roomNegatives
Reception needs a coffee machineAnswer from Spa-Hotel Purkyne
Спасибо за Вашу оценку , Рута . На рецепции есть аппарат на кофе для гостей , странно , что Вы им не воспользовались . С уважением , администрация отеля .
Siegfried Schwucht
19.11.2021
Positives
The rating of Karlovy Vary is good. The rooms were good, the food was very good, the treatments were good and helpful. The only thing was that there were no parking options. Otherwise everything was great and I can recommend it.
Valentina Son
15.11.2021
Positives
The location of the hotel is excellent, everything is at hand, the rooms, the hall - everything is decorated with taste, the staff is very attentive and polite, everyone speaks Russian, so there will be no problems with communication. Lunches and dinners are quite tasty, every day there are two menus to choose from, every day they served fish, a set lunch, always consisting of salad, delicious soups, a main course and dessert. The choice of tea and juices for breakfast is not large, but the breakfasts themselves are quite varied; you definitely won’t go hungry at this hotel. The medical staff is very attentive, smiling and punctual)) Once again I would like to emphasize that the location of the hotel is excellent, very close to the springs, the Church of Mary Magdalene of the 18th century, restaurants, bars, 150 meters (to the right of the hotel) spa beer baths, the pleasure of visiting is guaranteed)) Special thanks the employees of sanatoriums.com were positively surprised by the service, transfers, excursions, all top-notch, the guides are awesome, knowledgeable and love their job. Thanks to the organizers, now I will constantly use this service and recommend it to others.Negatives
NoAnswer from Spa-Hotel Purkyne
Спасибо , Валентина , за Ваш позитивный отзыв , и до новых встреч . Администрация отеля .
Eugen Nickel
14.11.2021
Positives
Very good location in the center. Cozy, not big hotel. Very polite and professional staff. Great food. Quality procedures.Negatives
Mattress slightly worn out.
Natalie FUNK
12.11.2021
Positives
We really liked it, we are going to the same place again next year. The food is like at home, everything is delicious. I really liked the procedures, the service was at a high level, just great guys.Negatives
There is no negativity.Answer from Spa-Hotel Purkyne
Спасибо , Наталья , за Ваш отзыв , и до новых встреч . Администрация отеля .
Vitaliy Zhdanov
10.11.2021
Positives
The hotel is very conveniently located: here you can drink water, and all the paths are nearby, and the road, and the bus stop. The staff is responsive and friendly. The food is varied, everything is very tasty.Negatives
The hotel does not have its own parking. But there is parking within a 5-minute walk for 10€ per day - it’s inexpensive.
Tatyana Kim
06.11.2021
Positives
Excellent location of the hotel. Home furnishings. The staff is very responsive.Negatives
Bad pillows. Well, nothing moreAnswer from Spa-Hotel Purkyne
Спасибо, Татьяна, за Ваш отзыв , при обращении могли бы Вам предложить другие подушки . С уважением , администрация отеля .
Tatiana Simon
31.10.2021
Positives
This is my fourth time at the Purkyne Hotel and I hope to come back many more times. The location of the hotel is one of the best - in the very center, within walking distance to the springs. Polite and attentive staff. Special thanks to the hotel management for managing to keep the entire team together during such a difficult time. It was nice to meet Dana and Adele during the procedures, with Patrick in the restaurant, with Tanya and Blanca at the reception, unfortunately I don’t know the maid’s name, she also worked in pre-Covid times. I would like to wish all hotel employees to remain healthy and as attentive and responsive. With respect and gratitude Tatiana Simon, Olga Gref.Negatives
No.Answer from Spa-Hotel Purkyne
Уважаемые Татьяна , Ольга , благодарим Вас за теплые слова и высокую оценку и до новых встреч в отеле . Администрация отеля .
GENADY OZERIANSKY
25.10.2021
Positives
Thanks to all the hotel staff for a great time.
Leonid Botnikov
25.10.2021
Positives
We rested and were treated in this sanatorium for the second time and we will definitely come again! I have the most pleasant memories of the sanatorium. All staff work flawlessly. I would especially like to thank Tatyana, who was the first to meet us upon check-in and was ready to help at any moment; Danu, her water treatments were carried out clearly, on schedule; waiter Patrick, attentive and efficient. And of course Adela is the main treasure of Purkyne! He always manages to do everything, with a smile and jokes. Best regards, Leonid and Galina
Tatjana Kapirovska
24.10.2021
Positives
Everything was wonderful!!! The staff are all very welcoming and friendly. The restaurant is very cozy, everything is like home. You can choose the menu for the next day. In a word, I recommend it!! Special thanks for the excursions! The guides are truly amazing, have a sense of humor and are generally wonderful people.Negatives
Regarding excursions, I would advise you to be aware that on any given excursion you will have to climb a mountain. Since people come to the resort with various health problems and not everyone can climb and they have to wait for the whole group somewhere (and for paid for the excursion).Answer from Spa-Hotel Purkyne
Уважаемая Татьяна , спасибо за отличную оценку , администрация отеля .
Tatiana Meidell
22.10.2021
Positives
I would like to note the very good transfer service; I arrived on September 26, 2021. Driver Dive, who lives in Prague, brought me from Prague. It stood very well with my name and there was no need to wait. He is a very skillful driver. The driver Pavel drove us from the hotel to Prague, also a very good driver. The car was delivered exactly at 9 am, as announced.Negatives
I really didn’t like the way the massage therapist named Mikhail worked. He doesn’t massage, he just strokes, his massage is of no use.Answer from Spa-Hotel Purkyne
Уважаемая Татьяна , очень жаль , что у Вас осталось такое мнение о массажисте , ето впервые прозвучало . Администрация отеля .
Laumer Svitlana
19.10.2021
Positives
Super 3.5 star hotel! THE OWNER AND ALL STAFF ARE POLITE PEOPLE. EVERYTHING CAN BE AGREED ABOUT, I recommend it.Answer from Spa-Hotel Purkyne
Спасибо за теплые слова и высокую оценку , С уважением , администрация отеля .