Reviews about Hotel Excelsior 4* (Marianske Lazne, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Excelsior

Hlavní tř. 121/46, 35301 Marianske Lazne
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Exceptional Reviews: 309
9.5
10
overall rating
9.2
10
treatment rating

references

Елена А.
28.09.2016

Positives

Good location, 15 minutes walk to the source. The food is very decent: there are always vegetables, fruits, several types of hot dishes and side dishes. The room was cleaned well. They changed towels and took out the trash. The resort has a lot of trees and greenery
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Lyudmila G.
14.01.2016

Positives

We absolutely did not expect such a magnificent spectacle as excelsior on New Year's holidays. Really amazing.

Negatives

The work of administrators leaves much to be desired
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Светлана З.
15.11.2015

Negatives

Wi-fi doesn't work well
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Адександр Д.
11.07.2015

Positives

The attitude of the hotel staff and medical staff towards vacationers is friendly and sensitive. The hotel is always quiet and cozy. Breakfast and dinner are plentiful and varied.
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Roman I.
25.06.2015

Positives

Everything is wonderful! We really enjoyed! The staff is helpful, the location is great, next to a magnificent park! The food is absolutely amazing! The treatments are great too! We recommend it to everyone! Everything is perfect!

Negatives

No
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Alena B.
26.05.2015

Positives

Beautiful resort, treatment in a package is good, you can purchase additional procedures (gazukola). Special thanks to the senior nurse, she quickly resolves all issues. Meals (half board) are quite sufficient. Nice excursion to Regensburg.

Negatives

It’s a pity that a four-star hotel charges separately for a sauna, and there’s no place to jump out, a swimming pool or a jacuzzi. And if the procedures were performed on weekends, I personally would stay longer.
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Елена Б.
28.04.2015

Positives

Thanks to the medical staff for their kind attitude and excellent professional treatment. It was my first time at the Marianske Lazne resort; I don’t speak Czech, but the girls-nurses were always friendly, patient and kind with me. I am sure that the beautiful nature of the Resort, the procedures and the kind attitude had a good effect on my health.

Negatives

I really didn't like the way food was organized in the hotel restaurant. Due to the reception of procedures in the morning, or excursions in the evening, I came to the restaurant 1 hour after opening and always had to look for a waiter and ask to set the table, because the set tables were “reserved”, and the free ones were not cleared, and this happened every day ( 14 days - for breakfast and dinner), breakfasts and dinners were paid for by me.
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Irina N.
12.04.2015

Positives

bolchoe spasibo vachej firme, vse kachestvenno i na visokom urovne. Thank you
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Александр Н.
08.04.2015

Positives

Everything is great. We hope to come again. Good luck and health to the entire hotel team. Thank you!!!

Negatives

We were unlucky with the weather, it was a little cold. But even this did not spoil our vacation and we happily enjoyed everything that surrounded us.
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Ирина Б.
03.04.2015

Positives

Everything is fine, thank you for your attentive attitude, time passed unnoticed.
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Evgeny B.
31.03.2015

Positives

I was satisfied with everything, everything was fine, I have no comments
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Liliya S.
23.01.2015

Positives

I really liked it. I had a beautiful old building, a beautiful restaurant, and a cozy room. Polite and helpful staff - I really liked this.

Negatives

no pool very monotonous food
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Ольга Ф.
26.11.2014

Positives

Our vacation was short-term, but very rich in positive emotions. In particular, thanks to the hotel staff for the cleanliness of the room, pleasant friendly service, high-quality spa treatments and good breakfasts!
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Лилия Т.
01.11.2014

Positives

I liked the stay, the rooms were cleaned frequently, without reminders, the bed and towels were changed. The room is large with a spacious bathroom. All appliances in the room functioned without problems. Fast Internet. The kitchen is good, but I would like to add some variety. The medical facilities are small, but the procedures were carried out efficiently.
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Марина Л.
20.09.2014

Positives

A decent hotel for a comfortable stay with excellent large rooms and delicious cuisine.
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Вячеслав Х.
06.09.2014

Positives

I vacationed with my wife and were very pleased. Comfortable accommodation, delicious food, decent spa treatments. I liked the massage and the presence of a sauna. It's a pity there is no pool.
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Алина К.
04.08.2014

Positives

Wonderful holiday. The hotel has a good, cozy atmosphere. I liked the room, comfortable large bed, TV, internet. All procedures are carried out by specialists. There is no pool, but that's not a problem. The cuisine is delicious, the breakfasts were especially pleasing. I will come again with great pleasure.
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Наталья С.
03.08.2014

Positives

Large hotel, spacious rooms. Beautiful interior. The procedures are more preventive.

Negatives

Minus - no pool
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Наталия Ж.
01.08.2014

Positives

Beautiful hotel, but the kitchen was disappointing. The spa is satisfactory.
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Виктор К.
13.07.2014

Positives

I recommend the spa hotel, I really liked it. The room is spacious. Cleaning is regular and thorough. The staff is smiling and helpful.
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Леонид К.
07.07.2014

Positives

Great location. Not a bad treatment. Thanks to all the staff for their sensitivity and attention.
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Павел Д.
05.07.2014

Positives

Hotel on the main street. The room was overlooking the street, the sound insulation was excellent, the noise from the street did not bother us. The hotel restaurant is good, the food is delicious, full board. Wellness treatments are at a decent level, I liked everything, I recommend it.
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Евгений М.
24.06.2014

Positives

Good prices for the “accommodation + treatment + food” package. All main sources are nearby.
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Елизавета С.
15.06.2014

Positives

Central location, adequate staff.

Negatives

We had to go to another hotel to go to the pool.
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Кира О.
07.06.2014

Positives

We vacationed with our family and really enjoyed it. The hotel is comfortable, wonderfully furnished room overlooking the main street. The spa is good, the massage is high quality.
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Наталья К.
10.05.2014

Positives

If possible, take a luxury room at this hotel. I can’t express my delight in words. Very comfortable, spacious, pleasant location. The treatment is quite high quality, although it certainly wouldn’t hurt to add more procedures. The cuisine is below average, you won't go hungry, but over time it starts to get very boring. Overall the hotel can be rated 4.
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Милана С.
05.05.2014

Positives

Central location. The level of comfort corresponds to the star rating of the hotel. Good service.
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Анастасия М.
03.05.2014

Positives

In terms of comfort, the hotel is not bad. The food could have been much better, still a 4 star hotel. The treatment program is normal.

Negatives

No pool.
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Лариса Е.
25.04.2014

Positives

Beautiful and comfortable hotel. Room with all amenities. The food is not very varied, but everything was prepared deliciously, there was never any stale food.
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Евгения Л.
27.03.2014

Positives

Thanks to the hotel staff for the good service.
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