references
Olga Lucutz
14.07.2018
Positives
Great location, polite staff.Negatives
It is very noisy on the street and interferes with rest and sleep. Plus there were road repairs during the week we were there.
YULIA DROZDOVA
13.07.2018
Positives
stay at the hotel is good: delicious food, lots of fruit, helpful, friendly staff, good room cleaning, normal treatment, excellent massage and VitalyNegatives
No
Shnizer Sergei
05.07.2018
Positives
We visited for the second time (first February 2018) and did not regret it. It is important that the safety(!) of the hotel is maintained at an excellent level. Attentive administrative and service staff, especially in the restaurant. Full balance between the requested price and the provided course of procedures and meals.
Василий Малинко
01.07.2018
Positives
The serving and bedside staff are attentive and deserve respect. The room is always clean, tidy, and the bed linen is fresh. The food is good, but sometimes the first courses are too salty and the beef is tough.
Раиля юнусова
30.06.2018
Positives
Everything was very wonderful. Instead of two single rooms, my friend and I were accommodated in two double rooms, which we were very happy and surprised about. I would really like to note the excellent work of the massage therapist Vitaly, it was something special after his massage, you leave and feel like a different person, it’s a pity that they give very few procedures massage for 14 days only 4 massages is very littleNegatives
a friend was here in the month of March and every day they gave hot, wonderful croussants for breakfast, but now they never gave them at all, they give some kind of cookies that no one eats
Nadezhda Vorontsova
30.06.2018
Positives
The hotel is very beautiful both outside and inside. The staff is friendly and always helpful. It is possible to turn on/off the battery in the room (I was very cold upon arrival). I liked the food - I had enough of everything. The colonnade is nearby. If there is negativity associated with the doctor, then the medical staff is excellent. Thank you for the excellent massage (finally, in the sanatorium they didn’t stroke me, but gave me a real massage). If requested, the procedures were rescheduled for another day. Overall, I liked it.Negatives
The doctor was not at all impressed. In essence, the whole procedure boils down to the question “what are you complaining about” and silently filling out the program of procedures. I asked to exclude dirt (there were tumors, I didn’t want to risk it), but they brushed me off and there was dirt in the prescriptions. Well, a small thing, but... Lack of a kettle in the room - there was a need to drink herbs prescribed by the doctor at home, it was possible only in the morning (boiling water was only available for breakfast)
Alla ILYIN
28.06.2018
Positives
The location of the hotel, the cleanliness of the room, the quality of food and service in the restaurant are excellent.
LEONID TIKHONOV
24.06.2018
Positives
Accommodation, hotel staff, food - excellent.Negatives
Medical procedures - CO2 envelope. Took 10 procedures, but was never covered with a blanket. Apparently, different hotels have different methods.
svetlana nosova
09.06.2018
Positives
Great place, very beautiful...Negatives
It’s bad that you have to go to the pool... Every two hours there is a minibus going up the hill...
Надежда Кухарская
08.06.2018
Positives
I liked the location of the hotel. Pleasant interior of halls and offices. Original flowerpots with flowers create the mood. Nice floor coverings. Politeness of staff at all levels: reception, restaurant, medical procedures, willingness to understand the guest and provide assistance. Medical procedures were prescribed in accordance with indications and contraindications, the conversation with the doctor was pleasant and constructive. The room was always warm; at 10 degrees outside, I didn’t close the window. In the bathroom: a good shower with a glass door. Availability of heated towel rail. Quality. variety and beautiful presentation of dishes in the restaurant.Negatives
No reflex massage.
Yakov Spekterman
02.06.2018
Positives
good location of the hotel, very attentive and responsive staff. rooms are cleaned regularly and efficiently. the quality of the procedures corresponds to the price paid for them.Negatives
1. lack of lunch. in the first days of our stay, due to problems with the staff in the kitchen, the lunches were not of high quality and we had to refuse them. Subsequently, everything got better and even in the breakfasts there were significant changes for the better. 2. one of the procedures was a massage, due to a lack of professionalism or unwillingness to work, the masseuses granted our request and replaced the massage with another procedure.
Сергей Ошнуров
30.05.2018
Positives
The hotel is beautiful, conveniently located. We received the necessary treatment. The food was excellent. The staff was wonderful. Next year my wife and I are planning to repeat the trip and will recommend it to our friends.
Nadejda Afonina
30.05.2018
Positives
The holiday was a success: the treatment was standard - gas injections (class!), only when I arrived home and was doing gardening I understood their effect; The food is excellent, every day there is a choice of dishes from fish, veal, very cool desserts! Close to the main sources. The hotel has a very cozy atmosphere. I’ll come again, wait!Negatives
No, because I was focused on the positive
RAIMOND KOPTI
30.05.2018
Positives
Lázně is far superior to Karlovy Vary in terms of ecology, beauty, comfort and in all respects. Thanks to the Czech Republic and the residents of Marianske Lazne for a wonderful holiday.Negatives
No negativity.
Galina Kashevskaya
27.05.2018
Positives
Very attentive staff at this welcoming hotel! Any questions to the staff were resolved immediately and by mutual agreement for the satisfaction of the guest, i.e. me :) If you want to solve problems with muscle tension, ask for a massage from Marcus, he immediately addressed my long-standing “sores”. Special thanks to him! The choice of dishes is varied and sufficient to enjoy “junk food” :) and not gain weight in 2 weeks. My vacation also turned out to be musical! There are many concerts in neighboring hotels and in the Casino; evenings can be spent with great pleasure at concerts in the Casino or in neighboring hotels. The location of the hotel is very convenient for those who like to live in the very center of the resort. Overall I was very pleased! Thanks to all the staff!!!Negatives
It would be nice to have 2 types of blankets in the room - this is for those who like to sleep under a light blanket rather than under a very warm blanket. In the early morning, the noise of the city through a slightly open window can wake you up if your room faces the street. Those who dream of mineral baths can book them in neighboring hotels.
Elena Tarasova
25.05.2018
Positives
Nice and clean hotel, polite staffNegatives
I was very unpleasantly surprised that the doctor’s appointment took about five minutes. The doctor did not go into much detail about my health problems, and I think that the appointment was purely formal. No luck with the number either. Its windows overlooked the courtyard, right on the parking lot and the service entrance of the kitchen, where the restaurant workers went out to smoke and the smell of tobacco came straight into our window, the room was very dark and we had to turn on the lights often (room 206). I would also like to note the food. In general, it was normal (breakfast and dinner), but lunches were not very good. So it's not worth taking lunches
Liudmila Strukova
25.05.2018
Positives
The location of the hotel is excellent, the single room is small but cozy. The food is varied and tasty, no one will go hungry. The staff is friendly: at the reception, in the restaurant and in the SPA department. Bathrobe and slippers are provided. The pool in Monti is small, but with all sorts of useful jets; robe and towels are provided on site. You can go there and back in a minivan for free. If you don’t count on serious sanatorium treatment, then we can say that the price-quality ratio is optimalNegatives
1. I didn’t have a negative attitude towards the procedures, since I initially understood that I was not going to a sanatorium. But I will name one disadvantage: the medical staff is not interested in how the patient tolerates the procedure. It is necessary to inquire at least once about your well-being, situations are different, I know this from my own experience. 2. Restaurant. The food is wonderful, the service is great too, but I have a small wish: I would like to know what kind of dishes the restaurant offers. At dinner, where the cook gives out the hot dishes, you can ask, but as for the buffet, you have to guess. And this is not always successful. 3. When booking, I sent the hotel a request to provide a room with a street view. They answered positively. But upon arrival it turned out that the room was in the courtyard. Judging by the correction of the room number on the electronic key envelope, a different number was originally intended. For me, there are two disadvantages to this: unjustified expectations and a hum that comes from the street through the window from five to six in the morning, the origin of which is unclear (there are some outbuildings in the yard) 4. This is not negative for me, but information for those who I don't like this. In two weeks, the bed linen was changed once, after a week of stay. I don’t consider this a negative, since we don’t work in mines, we take showers and pools every day. But everyone is free to choose what suits them best.
Denis Dubinnikov
20.05.2018
Positives
Good hotel, excellent location and decent conditions. I was pleased with the large bed, although in the photo of the single room it was small. Excellent breakfasts and good dinners, I didn’t take lunch :) All procedures are strictly according to the schedule, but the staff is willing to meet you if possible) the springs are a 5-10 minute walk away. I liked everything, next time I will most likely stay here :)
Liliia Badrutdinova
19.05.2018
Positives
We liked everything very much, we will come again and recommend to others.
Irina Kamenetskaya
14.05.2018
Positives
Very positive staff during the procedures, the procedures are very well organized, very clean. We had a nice two-room suite, good bed linen, tea and coffee in the room. Very high quality cleaning in the bathroom in the room. Delicious food in the restaurant. Overall, the impression of treatment and relaxation is very good.Negatives
On the first day, everyone is prescribed inhalation (I came to treat my leg). Thus, one absolutely useless procedure has already been carried out. A doctor's appointment for 2 people takes 5 minutes, I want more attention. After all, we come for treatment once a year and must be sure that we receive exactly the procedures that we need. The room has carpeting that has not been vacuumed. It was dusty. At dinner, waiters do not approach you with an offer to order drinks; you need to catch the waiters yourself.
liubov kolupaeva
08.05.2018
Positives
Excellent location of the hotel, friendly staff, extraordinary nature of Marianske Lazne, very tasty and varied breakfasts and dinners. Impeccable work of the sanatoriums employees. com. Thanks a lot, everyone. The impressions from the holiday are the most positive.Negatives
the quality of treatment leaves much to be desired. There are few procedures; much of what is stated on the website is not done at the hotel.
Светлана Никитина
01.05.2018
Positives
Fabulous beauty from the window, wonderful interiors, relatively close to the gallery. Good sound insulation between rooms - the building is old, but all devices work quite modern. A decent restaurant, the waiters and cooks try hard, there are enough dishes and there is a variety. The procedures that are outlined are carried out strictly. The receptionists are kind, speak Russian, and perform all functions willingly and competently.Negatives
The pool is located in another hotel, but we got used to it quickly and everyone can use transport from the hotel to the pool and back (free of charge). In the room, the carpet was vacuumed without much effort; if you had asthma, then you would have to strain the maid.
irina savcenko
18.04.2018
Positives
The staff is very friendly, the treatment is good, the food is excellent, the location of the hotel is excellent.Negatives
During the week of our stay, they never vacuumed, they only cleaned the bathtub, but the towels were changed every day.
Ольга Маркина
09.04.2018
Positives
A good basis for maintaining the health of people of retirement age. The positive effect of a change of environment and the friendly attitude of the staff. Decent hotel.Negatives
Temporarily there was no access to a computer. I could not transfer photos and other information from the Android to the Android memory card; this requires a computer. The WI-FI in the room did not work very well.
LIUBOV DEMIDENOK
04.04.2018
Positives
Cozy, comfortable hotel. Wonderfully located, 10 minutes to mineral springs. Attentive and polite staff. Many thanks to the staff for the cleanliness of the wonderful room and hotel! The treatment corresponded to the list. Thanks to the cooks! The food in the restaurant (we took breakfast and dinner) was varied and of high quality. There were always vegetables and fruits. Delicious desserts and pastries! I would also like to note the work of the waitresses! Thank you Sanatoriums.com for your impeccable work and attention.Negatives
The downside to the treatment was that we had 4 massages and all from different specialists. And only the massage therapist - we don’t know his name - actually did a massage with elements of manual therapy!
Zinaida Demchenko
04.04.2018
Positives
We had a great rest and healing. The hotel is wonderful in the center near the Colonade. The food is excellent. varied. Thank you very much to the cooks, but we generally remain silent about dinners. The desserts made my eyes wide open. There were always fruits: bananas, apples, pears, kiwis, tangerines, melons. The medical staff is friendly and friendly. THANK YOU.Negatives
A small minus of our stay. We arrived at 11 am, we were accommodated immediately, the room was ready. But the doctor’s appointment is only the next day. True, three procedures were already prescribed right away, this massage is wonderful, then inhalation and paraffin, I do these two procedures as needed at home. Then we were replaced with these two procedures,
Татьяна Клюкова
02.04.2018
Positives
Everything was very wonderful, we had a good time, thank you for the holiday, we will come again.
Iurii Naumov
29.03.2018