references
Татьяна Захарчукова
01.04.2022
Positives
The time we spent in your sanatorium left only positive impressions. One of the reasons why we chose your sanatorium was the treatment package. All procedures are simply wonderful. The staff is attentive and friendly. For my part, I will recommend your sanatorium to my friends. Thank you!!!! PS Request - hot drinks (tea, coffee) are not available in restaurants during dinner. Please resolve this minor issue.
Olena Yanchuk
13.02.2022
Positives
I think that you need to go to this sanatorium; good memory, impressions, health will remain for a long time. The environment itself, climate, location and arrangement of household and medical needs are of a fairly high levelAnswer from Spa Hotel Esplanade Alameda
Уважаемая госпожа Янчук, большое спасибо за вашу оценку, и мы с нетерпением ждем вашего следующего визита. администрация отеля
Peter Graft
16.12.2021
Positives
We were lucky to have stay in this hotel. Good breakfasts with a large selection of different dishes, the hotel is close to the springs, nice hotel staff.Answer from Spa Hotel Esplanade Alameda
Sehr geehrter Herr Graft, vielen Dank für Ihre Bewertung und wir freuen uns auf Ihren nächsten Besuch. Hotelmanagement
Frank-Michael Werner
07.11.2021
Positives
The treatments were very well coordinated and the staff were very friendly and competent.Negatives
Cleanliness in the bathroom, especially the toilets, could be improved. In room 329 the window closes poorly. The sanitary facilities in the sauna area need to be renewed and kept cleaner.
Galina Khabas
02.11.2021
Positives
The sanatorium is located in a beautiful picturesque location. Nearby there is a huge beautiful park, fresh air. Wonderful medical facilities, excellent procedures, everything is on schedule. The room was comfortable, clean, shower, very comfortable bathroom, I really liked everything. The food at Kalla restaurant was very tasty and varied. Excellent pool and sauna. It was very pleasant to sit in the Park Cafe in the evening, listen to music and just relax. The overall impression is very good, I hope to come again, but there are some points that I would like to correct.Negatives
Meals are organized in two shifts. Time for eating is limited - about an hour in each shift, which created inconvenience, since the schedule was not coordinated with the schedule for receiving procedures. In this regard, when you came to another shift, you could find that your place was occupied by another person, and after that the table was not cleared and served on time even at the beginning of your shift, which is especially unpleasant during a pandemic. In the reflecting pool, they stopped putting a sheet on top of the blanket on the couch, so after the pool you have to lie down on the blanket in the same wet sheet that covers you when leaving the pool, and part of your body inevitably touches the blanket, which does not change after each visitor. It's unhygienic.Answer from Spa Hotel Esplanade Alameda
Уважаемая Галина, Большое спасибо за вашу оценку, и мы с нетерпением ждем вашего следующего визита. Руководство отеля
Валентина яроцкая
15.10.2021
Positives
Transfer - excellent, chewing, nutrition, procedures - excellentNegatives
Meals are organized in two shifts, are not coordinated with the time of procedures and it is difficult to be on time. Before arriving, I would like to know the package details in advance.Answer from Spa Hotel Esplanade Alameda
Уважаемый День святого Валентина, большое спасибо за вашу оценку, и мы с нетерпением ждем вашего следующего визита. Руководство отеля
IURII DEMAKOV
12.10.2021
Positives
High efficiency of baking procedures using natural factors - mineral water and mud. An excellent bath complex and aquazone with an outdoor 25-meter pool.Negatives
Monotonous food with low taste, organized in two shifts with assigned tables and places uncoordinated with the schedule of procedures.Answer from Spa Hotel Esplanade Alameda
Уважаемый Юрия, большое спасибо за вашу оценку, и мы с нетерпением ждем вашего следующего визита. Руководство отеля
ALLA TROFIM
21.09.2021
Positives
Good treatment due to local natural factors - thermal water and mud, friendly medical staff, food has become a little betterNegatives
I rested for 10 days. At this time, a package of medical services is offered for 38 procedures, of which only 7 swimming pools with mineral water (mirror), 3 mud and 3 massages, the rest of the accompanying treatment, gymnastics. It’s very bad that there is no description of this package anywhere or the opportunity to take a smaller package and buy it there necessary procedures, At the doctor’s appointment you don’t know what is prescribed, but you can’t change it - they say you have the same package. In the mirror pool there are always some white flakes, they are also on the floor of the pool. In the SPA area, the tiles around the pool are very dirty, and in the pool itself the walls are covered with greenery. I asked the employee why it was so dirty, they said that there would be cleaning. Everything would be fine, but this is a 4-star hotel with an appropriate price, so the price does not correspond to the quality. Unfortunately, because natural factors are very good.
Branka Latinovic
26.08.2021
Positives
I am a guest/pation of Spa Pijestany since 2004. Thanks to Pijestany I have started to walk again. On my opinion its the best benefits as well as a recommendation.Negatives
No negatives
Liudmila Raletneva
16.03.2020
Positives
Great treatment! Nice service.Negatives
There are no cons.
Елена Яценко
16.03.2020
Positives
1. Nutrition has improved significantly. Tea is served at all meals: breakfast, lunch, dinner. 2. Cosmic massage from Marcel and Jan!!! 3. The reception staff promptly changed the room after they could not fix the toilet.Negatives
Arrogant attitude of the attending physician. Refusal to issue blood and urine test protocols and extracts from the resort card in Russian.
Oleg Ardelyan
15.03.2020
Positives
Treatment, location, people.Negatives
Vary your diet a little.
Елена Михеева
14.03.2020
Positives
All liked it. Calmly. Clean Air. The treatment is excellent. The people are friendly. I'll definitely come again.Negatives
No.
Юрий ярошевский
12.03.2020
Negatives
Disgusting food!!! Writing prescriptions for money!! Measure your blood pressure for money!!!
Jelica Mihajlovic
12.02.2020
Positives
Everything was very good except for dinner, always the same. I would be happy if there was a little more choice with sausage and saucy
Нонна Мартынич
10.02.2020
Positives
I really liked the sanatorium, the service, the quality of procedures, and the work of the staff. I plan to come next year. Thanks a lot!Negatives
There is no negativity!
сергей зиновьев
21.01.2020
Positives
organizing a treatment meeting thank you for the holidayNegatives
presentation of tea and coffee sets in the rooms
Igor Tashkent
18.01.2020
Positives
This is not the first time we have been treated and rested in Piestany. We have already lived in all the hotels on Kupelny Island, except for the Esplanade Palace and Pro Patria. As usual, a wonderful, rich and effective treatment. Nowhere else have we seen such a ratio of price, quality and number of procedures. You feel more like you are in a hospital than in a sanatorium. The whole day is busy with procedures, and they are quite serious, this is not Karlovy Vary). Good drinking mineral water. You'll lose weight with it! Miraculous mud, thermal water, nature. A special pleasure is the swimming pools with thermal water, which have access to the street, they are already included in the price of your stay, and an excellent sauna complex. Swimming in warm thermal water in winter under the starry sky is a special pleasure! You achieve complete relaxation, all muscles warm up and relax. A normal reaction is an exacerbation of particularly acute sores in the first week. But then there comes a long period of stable remission. The accommodation in the Palace building was not bad, the standard room is small, but it has everything you need. The only drawback is that the room is cold in winter, as there is a strong draft from the French window. We also froze only in the five-star Thermia Palace, where central heating radiators are not provided at all, heating is only provided by a centralized air conditioning system, which clearly cannot cope. Therefore, we remembered with nostalgia the warm rooms in Grand Splendid and Esplanade. The rooms there are much warmer, the rooms themselves are larger in size, and there are separate bathrooms and toilets. So next time, perhaps, we’ll choose one of these cases. But I wanted to try to live in Palace - we lived and drew conclusions! But Palace is the closest to the treatment center, which is important for those with difficulty walking, of which there are also many. The food has become better, there are more dietary dishes. We took two meals a day, we liked everything. There were many interesting dishes of Slovak cuisine, delicious lamb, goose, and beef. There is always fish. Very tasty soups. Divine coffee and pastries. Previously, there was no such delicious coffee, we bought new coffee machines of very good quality. It was an evening of Italian cuisine. The waiters are very attentive, the prices for drinks are ridiculous. There was free tea at dinner. There is always fresh fruit. I was pleased with the loyalty system for regular guests. From our last visit, we still have more than 100 Europoints, which we used to pay for additional procedures. So don’t be lazy to fill out the form and get a loyalty card for the Danubius hotel chain, it is valid in all hotels of the chain. We always additionally purchase a visit to the mirror and mud pool at the Irma treatment center, we highly recommend it, the sensations are wonderful, as is the therapeutic effect, it costs 15 Euros per visit, many locals come, especially on weekends. For the first time we booked a visit through Sanatoriums. I liked everything very much. The price was the most attractive of all the offers for these hotels, including the hotel’s website! All prices were confirmed upon payment. The transfer from Vienna airport and back was smooth and comfortable, in a new Mercedes Vita minibus. The wonderful and friendly driver Milos gave us a great ride and told us a lot of interesting things about Slovakia and Piestany. We really enjoyed. We will definitely try to come back again! Thank you!Negatives
No
Stanislava Aksenova
14.01.2020
Positives
Responsive staff in the medical complexNegatives
We stayed at Balnea Palace. This is our 4th stay at this hotel. Who decided to change the mattresses on the 2nd and 3rd floors to cheap non-orthopedic mattresses!!!!!! In a sanatorium with an orthopedic focus. The husband lay down and fell through! We changed to a room on another floor. Nutrition gets worse and worse every year, especially lunch and dinner. Few fresh fruits and vegetables. Replace with canned ones. 2 times I complained that the women’s mirror pool was dirty and asked to have it cleaned. I wasn't the only one complaining, nothing has changed
Игорь Панчеха
11.01.2020
Positives
Ecologically clean areaNegatives
Most of the medical staff take their work carelessly. The food is monotonous, not tasty, the fish is always over-salted.
Irina Gvozdiak
23.12.2019
Negatives
Few excursions. Nothing to do in the afternoon. There were not enough chairs for smokers on the common balcony.
Helma Schmid
13.12.2019
Positives
My 7-day treatment was a complete success with 24 treatments. The stretches in the water were particularly helpful, a relief for my curved spine. The large warm outdoor swimming pool was also great!Negatives
The food was very good in quality and taste, but always too cold. The desserts were very monotonous, we actually had the same cakes all week.
Юрий Лебедев
10.12.2019
Positives
Excellent, friendly, knowledgeable staff. Good placement of the treatment area, appointments for procedures strictly on time without fuss and crowding. Thanks to all.Negatives
The food leaves much to be desired. Monotonous menu. The assortment is poor. And I propose not to hold the dinner on 12/06/19 called “Russian Cuisine” at all. Regarding treatment: the sanatorium positions itself as a mud bath, but during my 12 days of stay I received only 4 of 45 procedures in total. I'm thinking about visiting again.
Армен Аллахвердян
09.12.2019
Positives
1. Mud and thermal water procedures are very accessible 2. The schedule is clearly scheduled taking into account meal times 3. Quick response to eliminate deficiencies and adjust the procedure planNegatives
1. When purchasing the voucher, Sanatoriums did not notify us in advance about the opportunity to become members of the Danubius club. Taking into account the upcoming visit within the framework of your company, I ask you to now issue Danubius club membership cards for our use on subsequent visits to Sanatoriums facilities. 2. It is desirable that the patient can request an increase in the number of a number of procedures within the purchased package of services.
Elsa Rau
29.11.2019
Positives
Unique mud, hydrogen sulfide baths, drinking course. Cleanliness everywhere, prompt changes in procedures. I waited for the transfer when I was late picking up in Bratislava. THANK YOU!Negatives
The mattress was hard, but they gave me a soft blanket, there was a leak in the bathtub, but all the plumbing was replaced right away. I didn’t like Veronica - tactless!Answer from Spa Hotel Esplanade Alameda
Уважаемая госпожа Elsa Rau, Спасибо за ваш отзыв. Мы очень рады, что Вам понравилось прибывание и лечение в нашем отеле. Направляем Вам ответ от Вероники. Уважаемая госпожа Elsa Rau, Хочу сказать, что я привыкла ко всем клиентам относится с уважением и всячески им помогать. Так это было и в Вашем случае. Я постаралась, чтобы трансфер Вас дождался в аэропорту, хотя телефон, который Вы указали в бронировании был выключен и с Вами не было связи. Также Вам распечатала авиабилет, заказала обратный трансфер и готова была отвечать на все ваши вопросы. Я не привыкла конфликтовать и всегда стараюсь не трогать клиентов по политическим вопросам все приезжают отдыхать и снимать стресс, а не обсуждать дела политиков и разговоры такого типа на отдыхе, считаю раздражающими и лишними. Также хочу сказать, что во время экскурсии постоянно перебивать гида, на мой взгляд, бестактно. Мне жаль, что я Вам не угодила, но бывает. Желаю Вам крепкого здоровья и также желаю, чтобы каждый день Вам приносил позитив. С уважением Вероника.
Наталья Сазыкина
26.11.2019
Positives
The staff works great, the manager is great, I really liked everything, the treatment and the stay and the service and the food and the cleaning. Slovakia - love forever.
Ludmila Mayer
24.11.2019
Negatives
You get treatments that you don't need and treatments that you do need are limited. ,80,,% personnel is severely overwhelmed and you have the feeling of being a number on the assembly line.
Andrey Soloviev
23.11.2019