Reviews about Belorus Sanatorijos 3* (Druskininkai, Lithuania) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Belorus

ул. Майронио 2, LT-66116 Druskininkai
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Exceptional Reviews: 864
9.6
10
overall rating
9.6
10
treatment rating

references

Светлана Шаповал
11.01.2019

Positives

We rested in the Belarus sanatorium for the second time. After our first visit, we fell in love with the city of Druskininkai! We were delighted with the Belarus sanatorium and recommended it to everyone we knew. In 2018, we decided to take a break during Christmas week. The location of the sanatorium, accommodation and food are beyond praise! The Christmas dinner by candlelight was especially enjoyable! The staff is very friendly. Treatments and procedures at a high level! BUT...…..

Negatives

….. Having booked a holiday for the Christmas week, I made an online request at sanatoriums.com - how will the procedures be carried out during the holidays? Answer - the sanatorium replied that it was business as usual. When filling out the sanatorium book with a schedule of procedures at the reception, no one told us how they would work on holidays and there were no pre-posted announcements anywhere. The announcements appeared later, behind closed doors. As a result, most of the honey. the staff was resting these days. Timed procedures were carried out by an employee on duty, in one case one on two floors. We received therapeutic exercises only once during the week (Saturday - short day, Sunday - day off, Mon. Tue. Wed. - holidays!) On Thursday we finally worked out, on Friday we went home. It’s good that when we passed by the gym by chance and saw the light there, we received information from the CLEANING WOMAN when the gym would be open, and we asked the receptionist to add it to us instead of therapeutic exercises. The situation is approximately the same with aroma relaxation and herbal tea. As a result, we received the stated number of procedures in total (mainly because we were on vacation for the second time and knew how it should be), but we had to run around asking for a replacement. I understand, of course, that people are having a holiday! But we also decided to use our holidays/weekends for rest and treatment! I would like to get it more calm and measured - really “as usual”!
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Игорь Макар
08.01.2019

Positives

A very good sanatorium, both in terms of treatment and location.
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Irina Kotsikava
25.12.2018

Positives

We've been going there for the last ten years, the sanatorium is developing, well done! Arranges for a quiet family vacation

Negatives

The number of procedures this year has decreased significantly, but the problem with visiting the SRP complex remains: half of the visitors in transit pass by the shower, in the sauna without towels (apparently they don’t know how to read or the signs alone are not enough)
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Liudmila Germanovic
13.12.2018

Positives

Impeccable work of all the staff, low bow to them!

Negatives

The food is like in a cheap Soviet canteen, the package includes cheap procedures, something more serious for an additional fee,
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Larisa Zakharova
12.12.2018

Positives

Excellent sanatorium. A variety of delicious food, excellent treatments, polite and helpful staff. We have been to this resort for the fourth time and will come again. Thanks to all the staff.
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Juris Eleksis
12.12.2018

Positives

Izvenjajus,net na kompjutere kirilici,budu pisatj latinskimi bukvami 1)otlichnoje pitanije,lutche chem doma, 2)snjal stress,kotorij nakopilsja na rabote, 3)otlicnoje otnoshenije personala, 4)prekrasnoje mesto, 5)net plohih vosponinanij

Negatives

Net nichego bad, honestly!
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Иван Илькевич
10.12.2018

Positives

Very friendly and polite staff. And everything from treatment nurses to maids and waiters in the dining room. Good food, comfortable room.
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WEINER FANNI
05.12.2018

Positives

I was in the Belarus sanatorium from October 10 to November 10, 2018. I am very pleased with the treatment and accommodation. Strong healing base. Responsive, friendly and professional team. The location of the sanatorium, pine forest, magnificent swimming pool and baths. Cleanliness and tidiness. Everything evoked positive emotions. I'll definitely be back in the summer.
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Юрий Тимошевский
19.11.2018

Positives

quiet place, next to a water park, close to walking trails,
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NATALIA BOROVKOVA
12.11.2018

Positives

Everything is fine. good food. location. Everything is nearby and the water park and ski lift to the mountain and the city center and cafes. good wifi in the room. I booked a single room. We were settled ahead of time immediately upon arrival in a large room with a double bed and sent to the doctor. I even managed to do three procedures on the day of arrival. excellent treatment and procedures and good attitude of the staff. All liked it. The town is small, but very cozy.
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Марина Лелей
02.11.2018

Positives

If it weren't for these disadvantages, it would be just great.

Negatives

There is a cafe in the ten-story sanatorium building. From time to time there were night parties there. People went out to smoke and made a lot of noise right under the windows. This made it difficult to sleep. In the next room they were smoking on the balcony, the smoke was flying into our room. We went to the reception to ask for some measures to be taken, but they told us that smoking was allowed on the balcony. Although there are signs everywhere that smoking is prohibited on the territory of the sanatorium. We were lucky that people only came for the weekend. Then non-smokers moved in.
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Peter Minor
30.10.2018

Positives

The attitude of the staff is friendly. The rooms are clean. In general, everything was not bad.

Negatives

You cannot choose which procedures you want. Towels can be changed every two days, not every day. The relaxation procedure is imposed, in principle it should be optional.
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TATIANA ZAKHAROVA
28.10.2018

Positives

The sanatorium is constantly being improved and updated - thanks to the management for this. They are listening to criticism - long-awaited coffee machines have appeared in the dining room. New procedures are appearing - this year foot massage using the hardware method has been added - it is very popular among older patients who can no longer afford any procedures. The construction of a passage between the children's and medical buildings is underway - finally, all buildings will be connected by passages. All rooms in the 10-story building are being gradually updated - the 6th floor is currently being renovated. The updated rooms have become more comfortable - a common mattress with 2 beds pushed together, new beds, air conditioning. A wide range of procedures and attentive staff are maintained. It's always a pleasure to return to this resort. Thank you.

Negatives

It was possible to install a sign to the entrance to the territory, because... It’s hard for those arriving to navigate - I came with my things to the central entrance, which turned out to be closed due to the construction of the crossing. However, these works have been going on for a long time and it was necessary to announce them both on the website (which does not reflect the news of the sanatorium at all) and on the ground. This immediately creates an unpleasant feeling of inattention. The entrance to the territory and buildings is not guarded in any way. Often (especially in the evening) there are no employees in the lobby at the entrance to the main building.
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Тамара Волосникова
22.10.2018

Positives

The sanatorium is surrounded by greenery. An excellent swimming pool.
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Григорий Роголь
05.10.2018

Positives

Wonderful city, wonderful place. There are almost no complaints about the staff.

Negatives

Sanatorium Belarus under the management of the President. But in comparison with the Priozerny sanatorium in the Minsk region, the president has not been paying attention to this sanatorium for a long time... Terrible food, terrible mattresses, and elevators are generally rarities. One of the three is alive. I didn’t think I’d see anything like this again. And most of all I liked the refrigerator in the room.. It should be called a refrigerator. And in response to my complaint at the reception, they told me that all refrigerators are like that... Yes, this is just the Stone Age. And the equipment in the nurses’ office is also impressive. You rely only on your own for medications. Full information about the procedures of the sanatorium is only available in one copy at the reception. All the information is on the Internet.. I have no doubt that I am not the first to write about this.
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Roman Markushevich
03.10.2018

Positives

Excellent location.

Negatives

The sanatorium is undergoing renovations. It is impossible to stay in the room until lunch due to the noise. There is not a single chair in the junior suite room. There is not a single chair as stated in the video. The procedures are prescribed by those that are cheaper. Not all procedures work on Saturday, and on Sunday they are not available. Because of this, I had to shorten my stay in the sanatorium by several days. spa in the sauna for 10 days, only three out of eight heaters worked. They repaired it, but only after a scandal. In addition, the temperature in the sauna does not correspond to the declared one (80-85) degrees because the temperature sensor is located on the ceiling above the stove. The real temperature is hardly reaches 70 degrees. If you return from the pool in the evening through the second floor, then near the elevators you move by touch, because the lights are turned off. All this saving is reaching the point of absurdity. As much as I liked my stay at the sanatorium last year, I didn’t like it this year. I don’t think I’ll come here again.
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Anatolii Manukyan
01.10.2018

Negatives

Disgraceful attitude towards the guests of the sanatorium on the part of the administration. The neighboring rooms have been undergoing renovation for two years, powerful hammer drills are in operation and there is constant noise. Of the three weeks of stay in the santorium, repairs were carried out during two weeks. The only valuable thing about this sanatorium is the attitude of the medical and service staff. There is no point in paying for stay and food in a sanatorium when there are a huge number of rental apartments for every taste and budget. Food is at the level of Soviet sanatoriums. We will definitely come to Druskininkai, but only for a course of treatment, which we recommend to everyone.
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Timofei Kalashnikov
23.09.2018

Positives

velikolepnyi kollektiv,prosto otlichnyi bassein,zamechatelnye procedury-paraffin,zriazy.massaz i drugie...xoroshee pitanie i obsluzhivanie. bolshoe thank you!!!!!

Negatives

ploxie liftyxoroshee
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Лилия Кузнецова
23.09.2018

Positives

Staying at the sanatorium left a very good impression. The medical staff, canteen workers, and maintenance staff deserve the highest praise. The treatment process is organized clearly. Thanks a lot, everyone.

Negatives

There are no downsides. Everything is fine.
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Юрий Гончаренко
22.09.2018

Positives

A sanatorium in a pine forest on the banks of the Nemunas River!!!!!Excellent buffet breakfast. Lots of dietary meat and fish dishes. The staff does not say “no”. Excellent water center with 2 saunas, a jacuzzi and a swimming pool..

Negatives

The main negative is that weddings are held in a cafe on the territory of the sanatorium with noise and fireworks until 12 o'clock at night??????????
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Vladimiras Belovas
22.09.2018

Positives

Beautiful view from the windows of the room, the attitude of the medical staff was friendly, I liked the service in the dining room.

Negatives

The Luxury room has a small shower, the location of the bedroom is near the elevator (room 907) - the room does not correspond to the Luxury class
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Liudmila Ivonina
19.09.2018

Positives

Everything is fine, clean and tidy, towels are changed daily, cleaning is also daily

Negatives

occasionally. the food was overcooked.
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Светлана Попкова
17.09.2018

Positives

Very good medical base. Attentive medical staff. Wonderful pool.
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Мария Лонина
17.09.2018

Positives

Meals: preferably buffet breakfast, lunch and dinner. There was almost no fruit. Treatment: manipulations should also take place on Sundays - after all, this is treatment, there should be no days off. The doctor must be available both on Saturday and Sunday to see visitors. - as is done in other sanatoriums (such as in Aigle). The quality assessment must also have the column "SATISFACTORY"
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иварс козинда
15.09.2018

Positives

The staff is mostly responsive, the food is good, the diet is varied.. The city center, everything is nearby.

Negatives

There are few entertainment programs for patients, it is necessary to diversify, otherwise the same ensemble for many years in a row is boring.
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Александр Хает
14.09.2018

Positives

What I liked most were the possibilities for treatment and wellness: a quiet, peaceful location, next to a pine forest, the dormitory building is connected by a gallery to the medical building and a swimming pool, which is important in bad weather. The pool was very pleased with its possibilities: various geysers, bubbling jets, plenty of space for everyone, two steam rooms. Room service is excellent; daily cleaning, frequent change of towels, linen change every 6 days. Good staff service throughout all procedures.

Negatives

I would like to wish the team preparing the food to make it more delicious. After all, dietary food should be tasty. Although there are no complaints about breakfast, there was a choice. But lunch and dinner were not always enjoyable. But overall, we are satisfied with the treatment and rest. And the city of Druskininkai itself is a place with a special aura, with the beauty of nature, with silence, unhurriedness, a place that always invites you to return. We love this city very much with our whole family,
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Зоя Мозжухина
13.09.2018

Positives

We have been with you for 4 years now, since our wishes coincide in all respects with your suggestions, you have a calm, quiet, cozy kitchen, we like the cooks, our deepest bow

Negatives

left the negativity at home
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Елена Кюппер
10.09.2018

Positives

Upon arrival at the sanatorium in the morning, I immediately saw a doctor and received an appointment for treatment. The website says that check-in is from 14.00, which is very good, but this turned out to be untrue. We were accommodated in a renovated building on the 4th floor overlooking the street. The noise did not bother me, I slept normally. The elevator worked properly. The furniture is new, the bed is comfortable, I had a double economy room, which is quite normal for one person. I also liked the fact that the procedures ended by 15:00, you could walk through the forest, parks, ride along the river, on the funicular, or read a book. Very friendly and welcoming staff. There are a lot of older audiences, memory problems, nurses have 5+ patience! Very well-groomed area and perfect cleanliness everywhere. Someone wrote that it was dirty, the bathtubs were not cleaned, hair floated in the pool - not true! A swimming pool with mineral water, an excellent SPA area in the pool, two baths, many underwater massages, a jacuzzi, no crowding, there was enough space for everyone. Towels are provided /set of 3/, sheets are provided for procedures /paraffin/. In general, I can say that the medical facilities in this sanatorium are very good. Perhaps I will come back here again, but not for a week, but for two. And now I know which procedures I need and which ones I should immediately refuse.

Negatives

The bathroom in this very “economy” is simply something! The toilet is positioned so that you rest your head against the opposite wall, toilet paper is somewhere behind..., a sitz bath in which I almost killed myself. How could this sitz bath be left during the renovation?! It would be better to leave a flat floor with a side so that the water does not overflow and put a plastic stool for those people who have health problems, find it difficult to stand, etc. There is no hairdryer in the bathroom. I also didn’t like the fact that the doctor didn’t even mention the procedures that would really help me. They are trying to impose cheaper procedures, exercises in a group, hydromassage in a capsule..., I persistently asked to change the procedure to a manual massage of the collar area, I got it, but to my great regret, I learned about the vertical bath / spinal stretching / on the penultimate day from my neighbor at the table and There was no point in fighting with the doctor again. The food... perhaps because it is dietary, and therefore not very tasty. The portions are small, the so-called “buffet” for breakfast is not such)) But for those who want to heal, and maybe lose weight, it’s just the thing. There is a lot of tension with fruits: wooden pears, the same apples, once a week I saw bananas cut into pieces. Only two coffee machines, a lot of people, one machine was broken, queues..., people were late/missed/procedures. There were no chairs on the balcony, apparently not provided. And the lighting in the room was such that it was almost impossible to read a book at night. I read it during the day between procedures.
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Stanislav Babichenko
09.09.2018

Positives

Thanks to the location in the center of the resort, walking around both the city and the forested area is very good, even during breaks between procedures.

Negatives

The parking lot is not designed for a large number of personal vehicles of vacationers, so the exit from the parking lot may be blocked by another car.
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ALEXANDER BAKULIN
05.09.2018

Positives

We liked the rest, treatment and location of the sanatorium

Negatives

There are few opportunities for excursions. We couldn't find anything for ourselves
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