references
Irena Kolenda
27.02.2018
Positives
The hotel is located close to the city center. Diet food is prepared in time.Negatives
Lots of chlorine in the pool. On Saturday and Sunday people are allowed from the street to the pool.
Ирена Борисевич
26.02.2018
Positives
Friendly attitude of the staff towards vacationers. The prescribed procedures are carried out at the proper level. The bath area and swimming pool have been refurbished very well after the renovation. The weather was wonderful, which added a lot of positive emotions from the walks. You definitely want to come back here again and plunge into the atmosphere of relaxation.Negatives
The tables in the dining room are located very close, you constantly have to ask your neighbors to move in order to leave the table. And the tables themselves are small.
Galina Malukhina
22.02.2018
Positives
the only plus is the staff during the procedures - friendly, friendly, responsiveNegatives
- keep in mind that most of the procedures shown on the site can only be obtained for a separate additional fee!; the same goes for the part of the pool where entry is only allowed to those who have paid extra! - “a doctor’s appointment” is some kind of laugh, you might as well be received by a tram driver))) everything together with the written out procedures takes a maximum of 2 minutes))) despite the fact that I was ready to pay for additional procedures, I’m talking about them They didn’t say anything at all, apparently they didn’t make it in 2 minutes)) - the food is disgusting - if you don’t have ulcers, then it’s just some kind of rubbish, not food, the staff in the dining room is kind of insane, I tried for 5 days to explain to them that I what I eat and what I don’t eat; I read there, they write that you won’t remain hungry if you are ready to “eat everything - unhealthy and tasteless and overcooked, then yes, but if you watch what’s on your plate, then this is definitely not the place for you. In a word, this is what economy option for ulcer sufferers, I definitely don’t recommend this sanatorium
Ольга Шрамова
27.01.2018
Positives
Gorgeous mud bath! Prompt visit to the doctor after arrival, quick appointment of procedures, provision of treatment both on weekends and on the day of departure (there is none of this in Belarusian sanatoriums). This made it possible to undergo 8 courses of various procedures in 8 days of stay!Negatives
Almost everything is wonderful! If you are too picky, then, for example, in the Egle sanatorium they give a printout of the procedures for every day (in Belarus this is the case at the Sosny sanatorium on Naroch), here you need to write it out from the book yourself. But this is not a big problem!
Александр Станкевич
27.01.2018
Positives
The staff are all smart! The rooms are excellent, those after renovation. The food is ok, just monotonous. But you won't go hungry. All liked it. The only thing I wanted was to have real, good, 5 procedures, not herbal tea and audio relaxation, this can be done at home.Negatives
Of all the staff there was only one lady who was not pleasant, on the second floor in the meniral baths. Because of her, I went once instead of four. This one spoils the picture, but everyone is smart. Well, health documents, don’t worry too much, no one looks at them.
Константин Москаленко
26.01.2018
Positives
I liked everything. Very attentive staff. Beautiful place near the Neman River and water park.Negatives
it was cool in room 1006 in January
Юрий Щегорин
23.01.2018
Positives
We came for the first time and were left with a very good impression. All the medical staff treated me well, especially a big thank you to the masseuse from room 44, the aqua massage nurse from room 131, children's building. To the gastroenterologist, many thanks to all the staff!!! We are thinking of coming here again in the future.Negatives
there is no negativity.
Наталия Антоневича
22.01.2018
Positives
competent approach doctors staff very attentive thank you all very muchNegatives
there is no negativity, only positive emotions
Галина Чантурия
21.01.2018
Positives
The medical facilities are excellent and the staff are friendly. I advise anyone who wants to improve their health, but...Negatives
as for the food -.... leaves much to be desired... You won’t die of “hunger”, but the cook needs to be changed, this is my personal opinion (they cook better in Palanga...)....
Александр звиедранс
21.01.2018
Positives
Magnificent pool and water treatments. Polite and attentive staff. Rest and treatment really improve health. We will definitely come again and recommend to friends.Negatives
The food is sufficient and varied, but unfortunately not always of high quality. I had an upset stomach, I think from poorly washed vegetables in salads.
Махнева Галина
18.01.2018
Positives
Good treatment, polite staffNegatives
Food is bad, no entertainment
Елена Мирошниченко
14.01.2018
Positives
Special thanks to the masseuse in room 119 (children's building)
АНДРЕЙ БИСКУП
11.01.2018
Positives
I AM DELIGHTED! THANK YOU FOR SUCH A GREAT VACATION!!!!!
Елена Бацунова
10.01.2018
Positives
The sanatorium is in a great location, the staff is very friendly. The quality of the food is super. Good range of dishes. Peace and quiet, what you need for relaxation. Time flew by very quickly. I will definitely return and recommend to my friends and family. Thank you !Negatives
It was not always possible to persuade the attendant or the caretaker at the pool to turn on the cascade; it seems that this service is provided either for a fee, or out of sympathy, and not out of demand; During paraffin procedures, the worker behaves as if in a maximum security colony, especially towards children who cannot respond to the rudeness of an adult. And people of advanced age also felt awkward. Not everyone has been through such procedures, but the employee must politely tell them what to do and how to do it. Massage should be a massage, not stroking for 7 minutes (Nikitina)
Ольга Севрюкова
08.01.2018
Positives
The food is quite decent. The room is neat, everything you need is there. The location is good: pine forest, the Neman River, the main square of the city, a supermarket, a water park and a funicular to the ski resort - everything is nearby. There are many good procedures, but they won’t be prescribed to you. They will have to be purchased separately from the package.Negatives
The selection and number of procedures included in the package leaves much to be desired. All procedures worthy of attention are paid. At the same time, the gym, swimming pool and other public activities are included in the package as procedures. Therefore, you should not delude yourself at the expense of 35 procedures per week of stay: the doctor will persistently impose herbal tea and audio-video relaxation on you, and your main diagnosis will be chronic gastritis, although you did not complain about it. Of the 35 procedures included in the package, mud applications were worth it, as many as 3 times!
olga Hirvelä
07.01.2018
Positives
I liked everything very much! Modern, clean, organized! The procedures were all free and there were a lot of them! The food is sooo delicious. The buffet is wonderful! The location is ideal and quiet and all infrastructure is a minute's walk away! And the pool...that's something! Very cool!Negatives
The rooms are too small for two people in economy class and the furniture is a little non-functional, the table cannot be moved, there is only one chair in the room, the dining table in the dining room is cramped.
Maria Fensel
04.01.2018
Positives
Good service, very friendly staff, overall I really liked it.Negatives
I would like to know exactly which procedures are included in the price of the tour and which are paid.
Alexandr Manoilow
01.01.2018
Positives
Pros: having a gynecologist! This was one of the main points of our choice. Doctor Tatyana turned out to be, as we expected, very experienced and was able to help us! We also liked the rest of the doctors and medical staff. With the exception of one procedure by a nurse, but we will write about this in the minuses. The food is excellent.Negatives
Disadvantages, the nurse providing warm-up procedures with wax, we have not seen such a rude person for a long time! Because of this, they simply did not attend these procedures. Accommodation! The room is not cozy, it has been in need of renovation for a long time, there is black mold everywhere in the bathroom, you come for treatment and breathe mold!
Владимирас Беловас
31.12.2017
Positives
We liked everything, we are planning to come in September.Negatives
The hostility of one of the workers at the pool reception (unfortunately we don’t know her name).
ANATOLY IZYUMCHENKO
22.12.2017
Positives
Excellent service, very friendly staff, I was satisfied with everything.
Дарья Пилецкая
20.12.2017
Positives
I liked everything, the food was wonderful, dietary, but very tasty and varied.Negatives
I didn’t like only one thing - there were no procedures on Sunday, because... this is a day off (for those who come for a short period of time this is 1 day of treatment). otherwise everything is fine
Наталия Крушевская
14.12.2017
Positives
It’s good that there are covered passages between the buildings and the hospitalNegatives
The website did not say anything about the resort fee; if you purchased a voucher at your own expense, you were not allowed into the bathhouses on the second floor of the pool; there was not enough fruit.
Клавдия Рябинина
13.12.2017
Positives
I am very pleased with everything, many thanks to all the staff of the sanatorium!!!
Олег Горбановский
09.12.2017
Positives
Overall I really liked it!Negatives
There are many paid procedures, an oxygen cocktail - 1 euro... . I advise you to check with the sanatorium what procedures are included in the price of the tour. 2. If some procedures are not suitable for you, ask your doctor to change them... .
Ирина Шефова
06.12.2017
Positives
Not a bad sanatorium. A wide variety of procedures, including mud therapy, water procedures, physiotherapy, massage (Valeria Nikitina gave me a massage - very good hands. She managed to put my neck and back in order.) Very good food, friendly staff. The sanatorium is located in a pine forest, very picturesque. Wonderful swimming pool with sauna, hammam and jacuzzi.Negatives
There is no special entertainment either in the sanatorium itself or in the city. During the first half of the day everyone is busy with procedures, and in the evening there is nowhere to go except the pool.
Larisa Zakharova
04.12.2017
Positives
Very good sanatorium. We have visited it 3 times and will come again. Good treatment, friendly and helpful staff, a wide variety of treatments, excellent swimming pool. Delicious and varied food upon request.
Konstantins Kudinovs
04.12.2017
Positives
professional, friendly and helpful staff, comfortable, clean rooms with daily cleaningNegatives
noise from the renovation of the next room, lack of individual safes in the room
Einar Kyllenen
03.12.2017
Negatives
1. There are few parking spaces, so it is difficult to park. 2. My wife was disturbed by the noise of the elevator behind the wall.
Валерий Мальцев
03.12.2017
Negatives
Wi-Fi works very poorly, there is almost no Internet during the day, there is Internet only at night, there are a lot of complaints about Wi-Fi from vacationers, but I was the only one who officially contacted us, we vacationed 4 times, everything is fine except the Internet (I think that there is not enough power there; all vacationers have phones and many iPads) we are going to the sanatorium again in the spring, we kindly ask you to establish stable Wi-Fi on all floors, otherwise you will have to book another sanatorium. We rested in suite No. 407 from 19.11. to 02.12.2017 Sincerely, Valery
Andrey Yashchuk
03.12.2017