references
Positives
Convenient location, good food, wonderful Dr. Moll, excellent treatment, attentive staff. The treatment helped, I feel great relief. I'll definitely come again. Thank you all very much.Negatives
There could be more entertainment. It was a wonderful evening of national dancing. I would like something more. Thank you.Positives
Was the second time the treatment helpsNegatives
The food in the hotel has become worse, without any zest, there are few cultural events in the hotel, the hotel (Pumpkin Festival) is not decorated, the water temperature in the hotel outdoor pool was cold, I had to complain, there are no cultural programs in the hotel in the evening. We hope that it will change for the better.Answer from Spa Hotel Europa Fit
Уважаемый Vladimir Paramonov. Спасибо, что нашли время написать отзыв о нашем отеле. В отеле ежедневно проводится от 10-ти до 12-ти спортивных и других программ. Каждую неделю по вторникам проводятся кулинарные курсы, когда гости могут посмотреть, как наш повар готовит национальное венгерское блюдо и потом его попробовать. Также каждую неделю со среды по воскресенье в баре отеля с 18:30 до 22:30 звучит живая музыка. В праздничные дни в отеле проходят множество концертов, возможно Вы отдыхали в такое время, когда концертов к сожалению не было. Желаем Вам здоровья и благополучия. С наилучшими пожеланиями, Менеджмент отеля Европа Фит****superior.
Positives
A very pleasant, friendly, peaceful environment both in the hotel and in the resort as a whole. Excellent work by the Russian-speaking staff at the reception.Negatives
Unscrupulous work of maids in the hotel, because of this, the work of the staff is rated as simply good. They could not take out the trash for 2 days and did not change the bed linen on time. I had to go to the reception, after that everything worked out.Positives
Nice hotel, I liked the quality of treatment, good restaurant, very attentive staff. Conveniently located, close to the lake.Negatives
The return transfer failed. The departure is set to Vienna airport right next to each other. As a result, I barely had time to board, an unreasonable hassle, and what was it worth to come for 1 hour. earlier.Positives
I would like to note the friendliness of all the staff, the punctuality of procedures, the cleanliness of the territory and the hotel itself, good and varied food, the possibility of choosing additional procedures. We will definitely come again.Positives
the resort is excellent.Negatives
Disadvantages of swimming in pools without caps. There is no separation between children's and adult pools. There are no clocks in the rooms. Confusion over treatment prices.Positives
Excellent hotel, excellent treatment and food. The work of the staff is beyond praise.Positives
It was our first time as a family with children. The vacation turned out to be wonderful! Everything is superbly organized, starting from comfortable living conditions, delicious varied food, ending with medical services, a magnificent spa and the work of friendly staff! The rooms are clean, cleaning every day. Many interesting excursions are offered, providing relaxation for both soul and body. I would like to come back! Thank you very much!Positives
Great location, good SPA area, and outdoor pools. Excellent rooms, we lived in apartments, comfortable bed, quiet air conditioning. Delicious food, excellent service in the restaurant. As a wish, I would like to see more dietary food and fruits.Negatives
I didn’t like the treatment, not even the quality of the procedures, there’s nothing to complain about, everything was on schedule. And in terms of organization. We arrived on Wednesday, but were only able to get in for the procedures the following Monday, everything was booked out, and as a result, five days were lost. Personally, I wanted to take additional spinal traction procedures for all the days of my stay, but nothing worked out. And we were also unpleasantly surprised by the postponement of the appointment with the doctor to a later, inconvenient time; instead of us, a couple of Germans, who apparently arrived after us, were rescheduled for the appointment. And they moved us without even warning us in advance. And then, when my husband didn’t like the procedure and decided to change it, he had to sit another 40 minutes at the doctor’s office the next day to change the procedure within a minute. I can wait in line at the doctor’s office at home, for free)). I really like the sanatorium, but I don’t think I will take the procedures next time.Answer from Spa Hotel Europa Fit
Добрый день уважаемые гости! Спасибо, что нашли время написать отзыв о нашем отеле. Медицинский центр нашего отеля один из самых лучших в Хевизе. Поэтому пользуется большим спросом гостями отеля. Время на консультацию к доктору и на посещение процедур в первую очередь всегда предоставляется гостям, которые заказывают проживание в отеле с процедурными пакетами. Если Вы напишете нам заранее и закажете определённый пакет процедур мы сможем Вам помочь со временем посещения доктора и расписанием процедур. Мы всегда будем рады видеть Вас в нашем отеле. Желаем Вам всего доборго и здоровья. С наилучшими пожеланиями Менеджмент отеля Европа Фит****superior.
Positives
good cuisine, work of Russian-speaking managers, especially representatives of 1000 roads of MagdaleneAnswer from Spa Hotel Europa Fit
Добрый день уважаемая гостья! Спасибо, что нашли время написать отзыв о нашем отеле. Мы рады, что Вам понравилась кухня нашего ресторана и работа наших сотрудников. Мы всегда будем рады видеть Вас в нашем отеле. Желаем Вам всего самого доброго. С наилучшими пожеланиями, Менеджмент отеля Европа Фит****superior.
Positives
Wonderful resort, wonderful sanatorium! Attentive and responsive staff! Very good spa complex! The treatment was successful and brought long-awaited relief! I was very pleased with the opportunity to borrow Nordic walking poles from the hotel, which made walking around the area not only enjoyable, but also useful. I was surprised by the free lunch soup - not a single repeat during the 2 weeks of my stay! At dinner there is a large selection of dishes, except that there is not enough kefir. Good wi-fi, this was very important for me, since I work remotelyNegatives
Shampoo and other jars were in the bathroom only upon check-in. Enough for 2 days. No more cleaning products were reported. The tips I left for the maids did not improve this situation! I had to buy everything in the store, because there wasn’t even anything to wash my hands with; the dispenser for liquid soap was empty even upon arrival! The foot massage I paid for outside the treatment package - almost 40 euros for 30 minutes - caused particular disappointment and even anger. It's simply disrespectful to offer such services to clients! The masseuse listened to songs with headphones on during the procedure and actively sang along. I got the impression that she didn’t even have an idea what a reflexive foot massage or massage in general was!Answer from Spa Hotel Europa Fit
Добрый день уважаемая гостья! Спасибо, что нашли время написать отзыв о нашем отеле. Все Ваши замечания и пожелания будут рассмотрены руководством отеля. Для нас очень важно мнения всех наших гостей. Желаем Вам здоровья и благополучия. С наилучшими ппожеланиями, Менеджмент отеля Европа Фит****superior.