references
Nadezda Rjazanova
12.10.2022
Positives
Convenient location of the sanatorium, there is a bus station nearby and you can go in any direction, there are taxis in the city at reasonable prices, the transfer to and from the sanatorium is well organized, large room, clean. I have only pleasant memories of my vacation. Special thanks to the sanatoriums.com team for their quick, intelligent and friendly response to all questions and problemsNegatives
No
Diana Ilus
10.10.2022
Positives
Spacious room with a balcony, newly renovated and with modern and functional equipment. The quality of treatment procedures is excellent, the staff works efficiently and professionally. The food in the restaurant is varied, fresh and tasty. Loved the outdoor pool! There is a swimming pool with healing thermal water. The location of the hotel is convenient: the lake, exchange offices, shops, market and bus station are within walking distance. The attitude of all the hotel staff is very friendly. In case of a language barrier, administrator Tatyana, who speaks Russian, can help with the necessary information and changing the time of procedures. We definitely recommend this hotel!
stepan Kyrychuk
03.10.2022
Positives
Everything is wonderful. All the staff are great. thank you. It’s very nice that many people communicate in Russian. All issues were resolved quickly and conveniently. The excursions are good, the guides are erudite. The car was rented. You’re welcome. We drove it and picked it up near the hotel. We hope to come back in a year. Stepan.CanadaNegatives
Small, very small. Europa fit. Adjust all the wall clocks so that they show the same time.
SVETLANA GREBENCHUK
03.10.2022
Positives
Our trip was the first experience of visiting a hotel with sanatorium treatment and the first experience of communicating with sanatoriums.com. The experience was a success! It was a success thanks to the sanatoriums system, the responsiveness and attentiveness of the employees, the company representative in Heviz, as well as, of course, the hotel employees, cooks and waiters, service and medical personnel, and the Europa Fit doctor. We thank each and everyone who took part in creating a good holiday for us. I hope that when planning our next trip to Heviz and choosing the same hotel, we will be greeted and received with the same warmth and friendliness.Negatives
We didn’t encounter any negativity. Even the language barrier can be easily overcome thanks to the responsiveness of the hotel staff and the administrator Tatyana, who is always polite, will help and advise in case of some difficulties or difficulties in communicating in a foreign language for Russian speakers. Another nuance that should be taken into account by those who smoke is that smoking is prohibited in the hotel (even on balconies); there are only two specially designated areas for smokers. This creates some difficulties for them, but, in my opinion, does not spoil the impression of the hotel.
Vera Panasenco
28.09.2022
Positives
Good location of the Europa Fit hotel. Friendly staff. Good room cleaning, constant replacement of towels and bathrobes. Excellent food. The thermal pools are very good. I liked the daily gymnastics in the thermal pool. Everything is fine!Negatives
I didn't notice anything negative.
Vladimir Fenopetov
24.09.2022
Positives
A huge positive is the constant personal participation in determining individual treatment programs for vacationers by Ms. Moll, an experienced Russian-speaking doctor, and, moreover, a descendant of the legendary prof. Molla, the founder of the system of spinal traction in an aquatic environment, whose memory is kept not only in the hearts of grateful patients, but is also embodied in a monument erected in the city of Heviz. Many thanks also to the representative of your company, Tatyana, for her active assistance.
Yael Barzilai
19.09.2022
Positives
I really liked being in the hotel, the excellent staff, the amazing work of the doctor, the staff is very sensitive and helps with any issue, I also liked the location of the place and most importantly, it is a very quiet and peaceful place where you can relax pleasantly, I am grateful to all the staff of this hotel
Oleg Zinchenko
17.09.2022
Positives
Very responsive and friendly staff. Very convenient location of the hotel. New modern finish.Negatives
The windows of our room overlooked the internal garden with a swimming pool - it was very noisy at night. For our taste, the meat dishes were slightly rearranged. It would be nice to have access to plain drinking water for dinner (not at extra cost).
Albert Martorell Torne
14.08.2022
Positives
Very good hotel: large rooms with comfortable beds, everything has been recently renovated, good housekeeping and cleanliness of the hotel, everything is conveniently located. Friendly and qualified staff, many speak or understand Russian. There are many procedures for various pathologies of the musculoskeletal system. Very professional and attentive doctor Veronica Moll. Good wellness center. Good quality of food (we took 2 meals a day - breakfast and dinner). As a request, add body cream to your room, as thermal water dries out the skin.Negatives
The breakfasts are a little monotonous (good quality, but after 10 days you want at least another porridge). Doesn’t depend on the hotel, of course, but I saw that many people don’t shower in front of the pool.
Lyudmyla Liachenko
11.08.2022
Positives
I had a package: accommodation, 3 meals a day and 8 procedures. In general, I liked it: excellent location of the hotel, cozy, bright room; fresh, deliciously prepared and varied food, clear assignments and procedures, very polite staff performing these procedures. At the reception, I especially want to mention Tatyana, without whom it would be very difficult, because the hotel staff speaks mainly only Hungarian and Only she could clarify all the questions that arose, thank you very much!Negatives
On the eve of departure, Tatiana at the reception printed out a payment document indicating the payment for my stay at the hotel and told me to pay the next day. The next day was Saturday (Tatiana had a day off). I came to the reception to pay and here I received a negative message that overshadowed everything my stay at the hotel: Tomas, that was the name of the person at the reception, very arrogantly and sharply began to prove to me that the calculation for my stay was incorrect and I still owed 150 euros, the document was in Hungarian, I asked him to explain to me why the amount had changed? I asked to call He called Tatyana, but didn’t let me talk to her. Having paid the bill, I left 1 night early. I hope he will take my complaint into account and be polite and tactful with guests in the future. I also wanted to advise (from my experience) new hotel guests Be careful with vacuum massage: it is very injurious to the back.
Zdenek Benda
10.08.2022
Positives
The spa area is open until late and it's really great! We thoroughly enjoyed our stay at this hotel! Very tasty breakfasts and dinners, we dined in restaurants nearby. Lake Heviz is very beautiful, you will not see anything like it anywhere else, and the distance from the hotel to the lake is only 10 minutes on foot. Polite staff, good cleaning. 10 out of 10!
Natalia Stepanek
10.08.2022
Positives
A big plus is the location of the hotel. Settled quickly, the staff and administrators are very friendly and kind, always ready to help. Breakfast was buffet style, everything was excellent. The pool is very nice, nice, clean, modern. The rooms are bright, the view from the window is beautiful! Definitely recommend!
Igor Breitman
05.08.2022
Positives
At the reception Tanya is very pleasant and very responsive, she helps a lot. She's just great.Negatives
Both times the transfer was late. But he delivered on time.
Martin Hilbert
31.07.2022
Negatives
The only annoying thing was the continuous, rather loud work in the hotel during the stay, which really disrupted recovery and, above all, resting after the treatments.
Ольга Париева-Риссланд
26.07.2022
Positives
Nice sanatorium. Excellent, friendly staff. Delicious and varied cuisine. But most of all, of course, I liked the people around me. Thanks to this, we fell in love with Hungary with all our hearts. We will come again with pleasure.Negatives
There is no negativity. One positive.
Gershon Shochat
24.07.2022
Positives
Great job from the staff. I would especially like to note Tanya’s work at the reception. She is very pleasant and always ready to help. Many thanks to her.Negatives
The transfer arrived a little late both times, but delivered on time.
Galina Bokareva
19.07.2022
Positives
Good location, tasty and varied food, good medical facilities. Nice spacious room, thermal pool, polite staff.Negatives
The main problem is too many people in the hotel, especially children. You feel unpleasant at dinner, because... children run around the restaurant, the noise is simply unimaginable, they pick up food with their hands and then throw it back into the containers, so the comfort, at least in our case, I can rate no higher than 5 points out of 10. It seems to me that the restaurant could easily have 2 sections - for adults and tourists with children. Everyone would be more comfortable. Next time we will choose a smaller hotel and go in the off-season.
Tetyana Tregub
14.07.2022
Positives
Many thanks to all the hotel staff for their very coordinated and efficient work. I would like to note the hospitality of everyone at the reception, especially Tatiana. The food is perfectly organized and balanced to suit all tastes. Special thanks to the staff of Sanatoriums.com for their excellent work: help, answers, efficient organization of the transfer. I wish all the staff good health and “keep it up” in their future work!
Nadejda Zvonova
13.07.2022
Positives
My son and I vacationed at the Europa Fit hotel from 07/03/22 to 07/12/22, the hotel was very good, doctor’s consultation, medical procedures and hotel service, everything was at the highest level. Food in hotels, buffet with a variety of dishes, everything was very tasty, there were always meat and fish dishes on the menu, a lot of vegetables and fruits. The desserts were great, very tasty. The rooms were cleaned every day. In hotels and during procedures, the staff speaks Hungarian, German, English and Russian, this is a very positive thing. I would especially like to thank the representative of sanatoriums.com, Mr. Lajos, for his attention to tourists and for very interesting excursions. We will definitely come to this hotel next year. On a scale of ten, I rate the hotel a 10.Negatives
There are no downsides.
MAYA GILBURD
05.07.2022
Positives
We thoroughly enjoyed our stay at the Europa Fit Hotel. I recommend it with all my heart! Wonderful staff, delicious food, proximity to the lake, high-level treatments. We were very pleased and will gladly come back again.Negatives
We didn't see anything negative. Everything is great!!Answer from Spa Hotel Europa Fit
Благодприм за Ваш комплимент. Мы ждём Вас следуюшиз раз в Хевизе!
Anatolii Plevachuk
29.06.2022
Positives
Everything was excellent, with the exception of a not entirely successful number at this time period.Negatives
Room 110 was on the first floor overlooking the courtyard, where noisy construction work was taking place, with equipment. From early morning until 17-00 it was impossible to be on the balcony; builders and a bulldozer were within 2-3 meters. But all this was brightened up by other positive aspects of the sanatorium.
Moshe Grach
22.06.2022
Positives
Everything is fine. The outdoor pool is not equipped with umbrellas and there is no shade. But the sun is strong and not always beneficial.
Kholida Ruzmetova
13.06.2022
Positives
This is the second time I have stayed at this hotel. I'm very pleased with everything. I recommend to all.Negatives
I wouldn't say it was a negative, but a bad time. Every day construction workers worked outside the window and it was very noisy.
Marina Usacs
10.06.2022
Positives
A great time spent with health benefits. Thanks to the administration for organizing and the staff for working with patients. High-level service, cleanliness in all rooms is constantly maintained. High quality restaurant food with a variety of dishes to suit every taste. Lunch soups taste great.Negatives
All good things come to an end. The received charge of health makes you want to meet you in the future.
Vitalie Corohod
03.04.2022
Positives
Spacious, excellent room with very comfortable mattresses and pillows! Kettle, tea, coffee in the room. All new textiles: towels, linen. The rooms were cleaned. Good cosmetics, everything smells nice everywhere. Very tasty food and varied, high-quality products. Great staff! The rooms have a good internet signal. Good procedures, wonderful mud applications. They provide disposable underwear, plenty of clean towels and robes everywhere. Various pools, some with thermal water, no need to go to the lake. Salt room, herbal room, steam room, three types of saunas. Everything is clean, beautiful, comfortable, up to standard. We will definitely come here again.Negatives
The outdoor pool was not accessible. We hope they will open after renovations. Paid parking.
GALINA VITOLA
21.03.2022
Positives
All at the highest level. The procedures, the spa, the work of all the staff, the kitchen, the location of the hotel itself, the proximity of the lake. Special thanks to Lajos, the representative of SANATORIUM.SOM, and Tatyana, an employee of the EuropaFit**** hotel
Ivan Tyagin
05.03.2022